Olivetti Da Vinci DV2 Instruction Manual page 45

If you are still not synchronizing, check for communications conflicts:
1. On the PC from the desktop, select My Computer, Control panel,
System.
2. Select the Device Manager tab. This dialog lists the devices being
used by Windows.
a. Click the + to the left of Ports (COM & LPT). This will display
the list of COM ports recognized by Windows.
b. Highlight the COM port being used by the DVSync software.
c. Click the Properties button. The device status information area
should say, "This device is working properly".
d. Click the Resources tab. The conflicting resource list should
say, "No conflicts".
If the daVinci still does not synchronize with your PC, the port
may be disabled in the CMOS Setup of the PC. You will need to
consult the PC manufacturer for information on how to enter setup
on your machine.
Q2: When attempting to synchronize, the message "Error...Time
Out!" appears on the screen after a short time. Why does it occur?
A2: The most likely cause for timeouts is that the communication port
(COM port) is not set to the correct number or that DVSync is not
running on the PC before starting the synchronization from the daVinci.
Before starting the synchronization process, ensure that the daVinci is
well placed in the provided cradle and that the cradle's cable is fully
inserted into the correct available COM port on the PC.
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