Lucent Technologies MERLIN LEGEND Release 6.0 Installation Manual
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Lucent Technologies MERLIN LEGEND Release 6.0 Installation Manual

Lucent Technologies MERLIN LEGEND Release 6.0 Installation Manual

Communications system
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MERLIN LEGEND
Communications System
Release 6.0
Installation
®
555-660-140
Comcode 108137407
Issue 1
February 1998

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Summary of Contents for Lucent Technologies MERLIN LEGEND Release 6.0

  • Page 1 ® MERLIN LEGEND Communications System Release 6.0 Installation 555-660-140 Comcode 108137407 Issue 1 February 1998...

  • Page 2: Federal Communications Commission Statement

    Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. Lucent Technologies will not be responsible for any charges that result from such unauthorized use. For important information regarding your system and toll fraud, see Appendix A, “Customer Support Information.”...

  • Page 3: Ordering Information

    “ About This Book .” Support Telephone Number In the continental US, Lucent Technologies provides a toll-free customer helpline 24 hours a day. Call the Lucent Technologies Helpline at 1 800 628-2888 or your Lucent Technologies authorized dealer if you need assistance when installing, programming, or using your system.

  • Page 4: Table Of Contents

    Issue 1 MERLIN LEGEND Communications System Release 6.0 Installation 555-660-140 February 1998 Contents Page iv Contents Contents List of Figures List of Tables New Features and Enhancements Release 6.0 Enhancements Prior Releases Features and Enhancements xxvii Release 3.1 Enhancements xxvii Release 4.0 Enhancements Release 4.1 Enhancements xxxiii...
  • Page 5 Issue 1 MERLIN LEGEND Communications System Release 6.0 Installation 555-660-140 February 1998 Contents Page v Installing the Control Unit Overview AC Power and Grounding Unit Loads 2-16 Installing the Basic Carrier 2-17 Installing the Power Supply 2-19 Installing the Auxiliary Power Unit 2-25 Installing Expansion Carriers 2-27...
  • Page 6 Testing the System Installing the Control Unit’s Housing 7-21 Installing Applications Voice Messaging Systems and Touch-Tone Receivers 8-2 Automated Document Delivery System Call Accounting System Call Accounting Terminal Call Management System CONVERSANT 8-12 Integrated Solution III 8-14 Lucent Technologies Attendant 8-16...
  • Page 7 Issue 1 MERLIN LEGEND Communications System Release 6.0 Installation 555-660-140 February 1998 Contents Page vii MERLIN MAIL 8-18 MERLIN PFC 8-21 PassageWay Direct Connect Solution 8-23 System Programming and Maintenance (SPM) 8-25 Installing a CTI Link 8-27 Upgrading the System Upgrading to Release 6.0 Backing Up System Programming Removing the Control Unit Housing...
  • Page 8 Issue 1 MERLIN LEGEND Communications System Release 6.0 Installation 555-660-140 February 1998 Contents Page viii...
  • Page 9 Use caution when installing or modifying telephone lines. ® Use only Lucent Technologies-manufactured MERLIN LEGEND Communications System circuit modules, carrier assemblies, and power units in the MERLIN LEGEND Communications System control unit.
  • Page 10 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Page xviii Do not overload wall outlets, as this can result in the risk of fire or electrical shock. The MERLIN LEGEND Communications System is equipped with a 3-wire grounding-type plug with a third (grounding) pin.

  • Page 11: Save These Instructions

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Page xix WARNING: For your personal safety, DO NOT install an MFM yourself. ONLY an authorized technician or dealer representative shall install, set options, or repair an MFM. To eliminate the risk of personal injury due to electrical shock, DO NOT attempt to install or remove an MFM from your MLX telephone.
  • Page 12 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Page xx...

  • Page 13: New Features And Enhancements

    Issue 1 Issue 1 MERLIN LEGEND Communications System Release 6.0 MERLIN LEGEND Communications System Release 6.0 Installation Installation 555-660-140 February 1998 February 1998 New Features and Enhancements Release 6.0 Enhancements Page xxi New Features and Enhancements Release 6.0 Enhancements Release 6.0 includes all Release 5.0 functionality, plus the enhancements listed below.
  • Page 14 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 New Features and Enhancements Page xxii Release 6.0 Enhancements the extension ranges of remote networked switches to create a non-local dial plan. This programming does not actually affect numbering on the remote system.
  • Page 15 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 New Features and Enhancements Page xxiii Release 6.0 Enhancements Service Cost Savings. In addition to toll call saving, there are two ways that organizations can save on service costs incurred from telecommunications providers that provide public switched telephone network access: —...
  • Page 16 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 New Features and Enhancements Page xxiv Release 6.0 Enhancements Queue Control The system manager can control the maximum number of calls allowed in the primary calling group queue for calls that arrive on certain facilities often assigned to calling groups.
  • Page 17 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 New Features and Enhancements Page xxv Release 6.0 Enhancements time. In this case, time-based and number-of-calls based options take precedence over overflow distribution based on the caller’s prompt. When prompt-based overflow distribution is used, an extra TTR must be provided for each delay announcement device assigned to the associated calling group.
  • Page 18 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 New Features and Enhancements Page xxvi Release 6.0 Enhancements enabled for the extension. However, the user dials  instead of a dial-out code, and a Pause character may be required after the  . The Centrex service provider determines whether the Pause is needed.

  • Page 19: Prior Releases Features And Enhancements

    Issue 1 Issue 1 MERLIN LEGEND Communications System Release 6.0 MERLIN LEGEND Communications System Release 6.0 Installation Installation 555-660-140 February 1998 February 1998 Prior Releases Features and Enhancements Release 3.1 Enhancements Page xxvii Prior Releases Features and Enhancements Release 3.1 Enhancements Release 3.1 includes all Release 3.0 functionality plus the enhancements listed below.
  • Page 20 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Prior Releases Features and Enhancements Page xxviii Release 3.1 Enhancements Trunk-to-Trunk Transfer on a per-station basis This enhancement to the trunk-to-trunk feature enables the system manager to allow or disallow trunk-to-trunk transfer on a per-station basis.
  • Page 21 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Prior Releases Features and Enhancements Page xxix Release 3.1 Enhancements Outward restrictions for VMI ports by default Beginning with Release 3.1, ports assigned for use by voice messaging systems (generic or integrated VMI ports) are now assigned outward restrictions by default.

  • Page 22: Release 4.0 Enhancements

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Prior Releases Features and Enhancements Page xxx Release 4.0 Enhancements Release 4.0 Enhancements Release 4.0 includes all Release 3.1 functionality plus the enhancements listed below: Support for up to 200 stations Release 4.0 has an expanded dial plan that supports up to 200 tip/ring devices.
  • Page 23 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Prior Releases Features and Enhancements Page xxxi Release 4.0 Enhancements Support for 2B Data applications Release 4.0 has certified group and desktop video applications that use two B-channels to make video/data calls from endpoints (stations) that are enabled to use 2B Data.
  • Page 24 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Prior Releases Features and Enhancements Page xxxii Release 4.0 Enhancements Voice Announce on the QCC The Queued Call Console (QCC) operator can enable the fifth Call Button to announce a call on another user’s speakerphone if the destination telephone has a Voice Announce-capable SA button available.

  • Page 25: Release 4.1 Enhancements

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Prior Releases Features and Enhancements Page xxxiii Release 4.1 Enhancements eliminates this unintended ringing by disconnecting the call in situations where a switchhook flash is followed by an on-hook state when a dial tone is present.
  • Page 26 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Prior Releases Features and Enhancements Page xxxiv Release 4.1 Enhancements The Primary Cover Ring Delay (1–6 rings) and Secondary Cover Ring Delay (1–6 rings) programmed on individual extensions replace the Delay Ring Interval programmed systemwide in previous releases.

  • Page 27: Release 4.2 Enhancements

    Network-1 Basic Rate Interface) Provisioning Test Tool is enhanced to include testing for BRI facilities that are part of Multiline Hunt Groups (MLHGs). The NI-1 BRI Provisioning Test Tool is used by Lucent Technologies maintenance personnel on MERLIN LEGEND Communications Systems that include a 800 NI-BRI module.
  • Page 28 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Prior Releases Features and Enhancements Page xxxvi Release 4.2 Enhancements Additional Network Switch Interface and Services Options for ISDN Primary Rate Interface (PRI) ® Release 4.2 of the system supports connectivity to MCI or local exchange carrier (LEC) PRI services and to the following central office switch types (in ™...
  • Page 29 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Prior Releases Features and Enhancements Page xxxvii Release 4.2 Enhancements — DMS Virtual Private Network service for calls between the MERLIN LEGEND Communications system and another communications system (such as another MERLIN LEGEND Communications System) —...
  • Page 30 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Prior Releases Features and Enhancements Page xxxviii Release 4.2 Enhancements DUR. (DURATION) Field. For Auto Login and Auto Logout calling groups, call timing begins when a call arrives at MERLIN LEGEND Communications System and not after a preset number of seconds.

  • Page 31: Release 5.0 Enhancements

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Prior Releases Features and Enhancements Page xxxix Release 5.0 Enhancements Traffic Report Extension Summary Report Data Report Talk and Queue Time Distribution Report Time of Day Report ICLID Call Distribution Report Facility Grade of Service Report Maintenance Enhancements Change to Permanent Error Alarm...
  • Page 32 ® Novell NetWare software allows Lucent Technologies-certified telephony applications to control MLX and analog multiline telephone (BIS only). The physical connection for the CTI link is an MLX port on a 008-MLX or 408-MLX module on the MERLIN LEGEND Communications System control unit and an ISDN link interface card plugged into the customer’s server.
  • Page 33 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Prior Releases Features and Enhancements Page xli Release 5.0 Enhancements number information or other information to transfer receiver or new conference participant, if the user has screen-pop capability Screen Pop Screen pop occurs when the calling number, called number, or other user- defined identifier (such as account code that a voice-response unit prompts the...
  • Page 34 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Prior Releases Features and Enhancements Page xlii Release 5.0 Enhancements NOTES: 1. DLCs (Direct-Line Consoles) may use CTI applications. If they do, they perform the same way as other extensions. A DLC assigned to use a CTI link application is a monitored DLC.
  • Page 35 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Prior Releases Features and Enhancements Page xliii Release 5.0 Enhancements Any type of inside or outside line that is normally available to a single-line telephone can be assigned to a HotLine extension. Generally, the HotLine telephone does not receive calls, and its lines should be set to No Ring.
  • Page 36 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Prior Releases Features and Enhancements Page xliv Release 5.0 Enhancements A primary delay announcement device operates in the same fashion as a single delay announcement device, playing once, as soon as it is available, for the caller who has waited the longest for a calling group agent and has not heard a primary delay announcement.
  • Page 37 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Prior Releases Features and Enhancements Page xlv Release 5.0 Enhancements If the number of waiting calls is greater than or equal to the Threshold 1 value but less than the Threshold 2 value, the LED flashes.
  • Page 38 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Prior Releases Features and Enhancements Page xlvi Release 5.0 Enhancements...

  • Page 39: About This Book

    Issue 1 Issue 1 MERLIN LEGEND Communications System Release 6.0 MERLIN LEGEND Communications System Release 6.0 Installation Installation 555-660-140 February 1998 February 1998 About This Book Intended Audience Page xlvii About This Book The MERLIN LEGEND Communications System is an advanced digital switching system that integrates voice and data communications features.
  • Page 40 In the USA only, Lucent Technologies provides a toll-free customer Helpline (1 800 628-2888) 24 hours a day. Call the Helpline, or your Lucent Technologies representative, if you need assistance when installing, programming, or using...

  • Page 41: Terms And Conventions Used

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 About This Book Page xlix Terms and Conventions Used Terms and Conventions Used In this document, the terms in the following list are used in preference to other, equally acceptable terms for describing communications systems.

  • Page 42: Product Safety Labels

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 About This Book Page l Product Safety Labels Typographical Conventions Certain type fonts and styles act as visual cues to help you rapidly understand the information presented: Example Purpose It is very important that you follow Italics indicate emphasis.

  • Page 43: Security Li

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 About This Book Page li Security CAUTION: Caution indicates the presence of a hazard that could cause minor personal injury or property damage if the hazard is not avoided. Security Certain features of the system can be protected by passwords to prevent unauthorized users from abusing the system.

  • Page 44: Related Documents

    In addition to this book, the documents listed below are part of the documentation set. Within the continental United States, these documents can be ordered from the Lucent Technologies GBCS Publications Fulfillment Center by calling 1 800 457-1235. Document No.

  • Page 45: How To Comment On This Document

    If the feedback form is missing, write directly to: Documentation Manager Lucent Technologies 211 Mount Airy Road Room 2W226 Basking Ridge, NJ 07920...
  • Page 46 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 About This Book Page liv How to Comment on This Document...

  • Page 47: Introduction

    Issue 1 Issue 1 MERLIN LEGEND Communications System Release 6.0 MERLIN LEGEND Communications System Release 6.0 Installation Installation 555-660-140 February 1998 February 1998 Introduction Installation Sequence Page 1-1 Introduction Installation of the MERLIN LEGEND Communications System involves the following: Installing the control unit Installing the telephones Connecting system wiring Installing optional equipment...

  • Page 48: System Forms

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Introduction Page 1-2 System Forms 5. Connect the control unit to the network interface (required). 6. Connect the channel service unit (CSU) to the 100D module on the control unit (required only with the 100D module).
  • Page 49 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Introduction Page 1-3 System Forms Installing the Control Unit Form 1, System Planning. Some procedures in Chapter 2, “Installing the Control Unit,” refer to the Control Unit Diagram, which is printed on the reverse side of this form.

  • Page 50: Programming The System

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Introduction Page 1-4 Programming the System Connecting the Network Interface The following forms indicate the trunks that you must connect to the control unit. Information regarding the channel service unit (CSU) is included on these forms.

  • Page 51: Upgrading The System

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Introduction Page 1-5 Upgrading the System Upgrading the System If you are upgrading to Release 6.0 from Release 5.0, 4.2, 4.1, 3.1, 3.0, 2.1, 2.0, ® 1.0, 1.1, or from the MERLIN II Communications System, refer to Chapter 9, “Upgrading the System,”...
  • Page 52 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Introduction Page 1-6 Upgrading the System...

  • Page 53: Installing The Control Unit

    Issue 1 Issue 1 MERLIN LEGEND Communications System Release 6.0 MERLIN LEGEND Communications System Release 6.0 Installation Installation 555-660-140 February 1998 February 1998 Installing the Control Unit Overview Page 2-1 Installing the Control Unit If you have not read Chapter 1, “Introduction,” do so before continuing with this chapter.
  • Page 54 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-2 Overview The following sections provide detailed instructions for these installation procedures. Follow the procedures in the order in which they are presented. Environment The control unit must be installed on a backboard.
  • Page 55 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-3 Overview Electrical Noise/Radio-Frequency Interference In most cases, electrical noise is introduced into the system through trunk or telephone cables. However, electromagnetic fields near the control unit can also cause noise in the system.
  • Page 56 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-4 Overview — Basic carrier and two expansion carriers: 37 in. wide by 23 in. high by 12 in. deep Location — Within 5 ft. (152 cm) of an AC power outlet that is not switch-controlled —...

  • Page 57: Ac Power And Grounding

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-5 AC Power and Grounding — Make sure that the material meets local building codes. Dimensions — With Systimax wiring: 7 ft. wide by 4 ft. high —...
  • Page 58 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-6 AC Power and Grounding Verify that all of the following power and grounding requirements are met: The load center of appropriate current rating must be equipped with circuit breaker(s) labeled 120 V AC, 15 amps.
  • Page 59 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-7 AC Power and Grounding From AC Load Center (2 separately fused 15 A Ground Wire circuits) #14 AWG 4" Box (RACO 230 or equivalent) HUBBELL Receptacles...
  • Page 60 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-8 AC Power and Grounding Table 2-2. AC Power Requirements Parameter Value Nominal voltage 117 V AC Voltage range 110–125 V AC Frequency 60 Hz +/–...
  • Page 61 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-9 AC Power and Grounding Using an Ideal 61-035 Circuit Tester (or Equivalent) 1. Plug the circuit tester into the outlet that you want to test. If the circuit is properly grounded, the yellow and white lights on the tester turn on.
  • Page 62 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-10 AC Power and Grounding Grounding Requirements Proper grounding of the installation site safeguards the system by protecting it from the following: Lightning Power surges Power crosses on central office trunks Electrostatic discharge (ESD)
  • Page 63 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-11 AC Power and Grounding DIW or To Central Lines 25-Pair Cable Office or Network Wiring Line Interface Serving Field Protector Facility Coupled Bonding Conductor (optional) Cords Power...
  • Page 64 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-12 AC Power and Grounding WARNING: An improper ground can cause equipment failures, service outages, and electrical shock. Verify that the AC power uses an approved ground for its primary ground, that all voltage-limiting devices are grounded to an approved ground, and that the ground is one of the approved grounds listed below.
  • Page 65 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-13 AC Power and Grounding Concrete-Encased Ground. Must be an electrode, consisting of one of the following: — At least 20 ft. (6.1 m) of one or more steel reinforcing rods, each at ½...
  • Page 66 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-14 AC Power and Grounding Heavy Lightning Protection For most surges, adequate protection is provided by meeting the previously listed requirements. Additional protection is required when the customer is located in a heavy lightning area.
  • Page 67 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-15 AC Power and Grounding 146A 147A Protector Status Protector Indicator Light Ground Strap Ground Connection Strap AC Surge/Suppressor Protector CONTROL UNIT TEL CO LINE CONTROL UNIT TEL CO LINE CONTROL UNIT...

  • Page 68: Unit Loads

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-16 Unit Loads Unit Loads A unit load is a measure of power (1.9 watts) that you use to determine the electrical load that the components listed below place on the control unit’s power supply.

  • Page 69: Installing The Basic Carrier

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-17 Installing the Basic Carrier Unit Loads for Key or Behind Switch Mode In a Key or Behind Switch system with four or fewer modules, no calculation is needed.
  • Page 70 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-18 Installing the Basic Carrier To install the basic carrier, follow the steps below: 1. Mark the screw-hole locations on the backboard, using the basic carrier or the template supplied with the plastic preassembled backboard as a guide.

  • Page 71: Installing The Power Supply

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-19 Installing the Power Supply Installing the Power Supply WARNING: Do not attach any cables or power cords to the power supply until it is installed in the carrier.
  • Page 72 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-20 Installing the Power Supply Installing the power supply can involve as many as four procedures, depending on the system configuration. The procedures are: Turning off all power to the control unit Installing a copper shield [for older power supply modules (391A1, 391A2, 391B1) only]...
  • Page 73 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-21 Installing the Power Supply To install a copper shield, follow the steps below. Refer to Figure 2–6 throughout the procedure. 1. Make sure all power is off. 2.
  • Page 74 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-22 Installing the Power Supply Upper Copper Foil Shield Lower Copper Foil Shield Power Unit Information CAUTION Label TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES UL Label...
  • Page 75 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-23 Installing the Power Supply Installing the Power Supply Module in the Carrier 1. Lower the power supply module hook onto the rod on top of the carrier. 2.
  • Page 76 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-24 Installing the Power Supply CAUTION: Do not connect the power cord until the entire control unit is assembled. POWER SUPPLY MODULE AC Power Cord On/Off Power Indicator (Green LED) CAUTION Ground Wire...

  • Page 77: Installing The Auxiliary Power Unit

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-25 Installing the Auxiliary Power Unit Installing the Auxiliary Power Unit The Control Unit Diagram on the back of Form 1, System Planning, indicates whether an auxiliary power unit is required for the carrier that you are installing.
  • Page 78 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-26 Installing the Auxiliary Power Unit -48 VDC Auxiliary Power Auxiliary Input Power Unit INPUT POWER Input -48 VDC Power Cord Ferrite Ground Cores Wire AUX Power Unit...

  • Page 79: Installing Expansion Carriers

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-27 Installing Expansion Carriers Installing Expansion Carriers If you are adding an expansion carrier to an existing system, see “Upgrading the Control Unit” in Chapter 9 before continuing. If you are to install one or more expansion carriers, follow the steps below to mount each one.
  • Page 80 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-28 Installing Expansion Carriers BASIC CARRIER EXPANSION CARRIER CONNECTOR CARD EXTENDER (under the breakaway tab) BACKBOARD BASIC CARRIER EXPANSION CARRIER BACKBOARD Figure 2-9. Connecting the Carriers...

  • Page 81: Installing The Processor

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-29 Installing the Processor Installing the Processor Installing the processor includes the following procedures: If both of the following conditions are true, follow the procedures in Chapter 9, “Modifying the Processor for Key Mode.”...
  • Page 82 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-30 Installing the Processor CAUTION: Before touching leads, connectors, pins, and other components when handling the circuit board, use a properly grounded wrist strap to prevent damage from electrostatic discharge (ESD).
  • Page 83 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-31 Installing the Processor Figure 2-10. Installing the Processor into the Carrier...

  • Page 84: Installing The Modules

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-32 Installing the Modules Installing the Modules CAUTION: When installing the modules, use a properly grounded wrist strap to prevent damage from electrostatic discharge (ESD) , and avoid touching leads, connectors pins, and other components.
  • Page 85 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-33 Installing the Modules Installing Modules To install modules starting from slot 1 (the first open slot next to the processor), follow the steps below: 1.
  • Page 86 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-34 Installing the Modules location. In the MERLIN LEGEND Communications System, the 400EM module is the originating and terminating unit for tie trunk operation. Tie Trunk Signaling The 400EM (tie trunk) module can transmit signals in three different formats.
  • Page 87 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-35 Installing the Modules — Type 1 Compatible. This setting connects two systems directly (without using local telephone company facilities). Simplex Mode Type 5. This setting is used on 4-wire (2-pair) circuits. 400EM (Tie Trunk) Module DIP Switches During installation of 400EM (Tie Trunk) modules, refer to Table 2–4 and Table 2–5, and to Figure 2–11 for the correct DIP switch settings for varying...
  • Page 88 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-36 Installing the Modules NOTE: DIP switches 1, 2, 6, and 7 determine whether the tie trunks are protected or unprotected. DIP switches 3, 4, 5, 8, 9, and 10 determine the mode. Simplex mode is always protected.
  • Page 89 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-37 Installing the Modules Switches 1 through 5 control Port 4 (1C. E&M unprotected) Switches 6 through 10 control Port 3 (1C. E&M protected) Switches 1 through 5...
  • Page 90 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-38 Installing the Modules Labeling 1. After all modules have been installed, label all jacks using the numbered labels provided with the feature module. Line/trunk labels have green numbers on off-white background.
  • Page 91 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-39 Installing the Modules PFT Jack Line/Trunk Off-Premise Jacks Telephone Jacks on 008 OPT Module Extension Telephone Jacks (Analog or Digital) Figure 2-12. Line/Trunk and Telephone Jack Locations on Each Module...

  • Page 92: Replacing A Module

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-40 Replacing a Module Replacing a Module CAUTION: This section does not apply to the processor or power supply. Although the system allows you to remove and replace modules without affecting call processing, partially inserting and removing a module can cause a cold start.
  • Page 93 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-41 Replacing a Module To remove and replace a module, follow the steps below. Refer to Figure 2-13. 1. Busy-out or reset the module. (Busy-out is recommended.) 2.
  • Page 94 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-42 Replacing a Module Figure 2-13. Removing Modules from the Carrier...

  • Page 95: Connecting The Control Unit To An Ac Outlet

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-43 Connecting the Control Unit to an AC Outlet Connecting the Control Unit to an AC Outlet CAUTION: Make sure the AC outlet has been tested for proper grounding. The outlet should be 117-V AC, 60-Hz, 3-wire (phase, neutral, ground).

  • Page 96: Powering Up The System

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-44 Powering Up the System Powering Up the System CAUTION: Follow the procedure below to power up the system only if the system is completely installed.

  • Page 97: Powering Down The System

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-45 Powering Down the System Powering Down the System You may need to power down the system for troubleshooting during installation, or to add new equipment to the carrier. CAUTION: Follow these steps in the exact sequence.
  • Page 98 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the Control Unit Page 2-46 Powering Down the System...

  • Page 99: Installing Telephones And Adjuncts

    Issue 1 Issue 1 MERLIN LEGEND Communications System Release 6.0 MERLIN LEGEND Communications System Release 6.0 Installation Installation 555-660-140 February 1998 February 1998 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-1 Installing Telephones and Adjuncts The control unit supports the MLX-5, MLX-5D, MLX-10, MLX-10D, MLX-10DP, MLX-16DP, MLX-20L, and MLX-28D telephones.
  • Page 100 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-2 Installing Multi-Function Modules Tip/ring (T/R) devices such as single-line telephones, fax machines, modems, and credit card verification terminals. Once connected, the MLX telephone and adjunct work independently of each other. This means they can send and receive calls at the same time.
  • Page 101 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-3 Installing Multi-Function Modules 400B Adapter or 400B2 Adapter Power Supply (KS22911) ..D6AP Cord (7 feet long) Multi-Function Module Figure 3-1.
  • Page 102 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-4 Installing Multi-Function Modules Before installing an MFM, disconnect all trunk and/or power cords that are attached to the MLX telephone. This is to ensure that no hazardous voltages are present during installation.
  • Page 103 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-5 Installing Multi-Function Modules Pull Up Away Press Center Tab Figure 3-3. Releasing the Deskstand Release and remove the deskstand from the telephone. See Figure 3–3 and Figure 3–4.
  • Page 104 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-6 Installing Multi-Function Modules Lift Out of Center Slot Figure 3-4. Removing the Deskstand c. Lift the deskstand out of the locating slot in the telephone base and place to one side.
  • Page 105 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-7 Installing Multi-Function Modules Figure 3-5. Releasing the Module Cover Screw Release and remove the module cover. See Figure 3–5, Figure 3–6, and Figure 3–7. a.
  • Page 106 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-8 Installing Multi-Function Modules Pull Up and Away Press Center Tab to Release Module Cover Locating Slot Figure 3-6. Releasing the Module Cover b.
  • Page 107 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-9 Installing Multi-Function Modules Lift Out of Locating Slot Figure 3-7. Removing the Module Cover d. Lift module cover out of locating slot and set aside.
  • Page 108 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-10 Installing Multi-Function Modules Locking Tab ..Line Jack Handset Jack Locking Tab ..Socket Connector Pins Locking Tab Figure 3-8.
  • Page 109 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-11 Installing Multi-Function Modules Locking Tab ..Socket Connector Pins Locking Tab ..Line Jack Handset Jack Locking Tab Figure 3-9.
  • Page 110 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-12 Installing Multi-Function Modules Multi-Function Module ..Pins Jumper Placement T/R Operation Setting SAA Setting A, B, W and Y A, C, X and Z Figure 3-10.
  • Page 111 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-13 Installing Multi-Function Modules MFM Jack Guard Cover Figure 3-11. Removing the Jack Guard To remove the jack guard, see Figure 3–11. a. If the module cover has a square jack guard that protects the TEL/OTHER jack area, grasp and twist the guard to remove it.
  • Page 112 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-14 Installing Multi-Function Modules Lower Cover Into Locating Slot Figure 3-12. Placing the Module Cover into the Locating Slot To replace the module cover, see Figure 3–12, Figure 3–13, and Figure 3–14.
  • Page 113 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-15 Installing Multi-Function Modules Lower and Press Into Center Slot to Secure Figure 3-13. Lowering and Locking the Module Cover b. Lower the cover to the right and press firmly into the center slot to lock the tab in place.
  • Page 114 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-16 Installing Multi-Function Modules Figure 3-14. Replacing and Tightening the Module Cover Screw c. Replace and tighten the module cover screw that you removed in Step 3.
  • Page 115 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-17 Installing Multi-Function Modules Lower Into Inner Center Slot Figure 3-15. Replacing the Deskstand Replace the deskstand. If you are wall-mounting an MLX-5, MLX-5D, MLX-10, MLX 10D, MLX-10DP, or MLX-16DP telephone, go to Step 11;...
  • Page 116 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-18 Installing Multi-Function Modules Lower Press Into Center Slot Figure 3-16. Lowering the Deskstand and Locking into Place b. Lower the deskstand and lock into place.
  • Page 117 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-19 Installing Multi-Function Modules Deskstand Telephone Card Base Tray Line Cable Figure 3-17. Replacing the User Card Tray and Line Cable Replace the user card tray and line cable. See Figure 3–17. !  a.
  • Page 118 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-20 Installing Multi-Function Modules Pull Up Press Center Tab Card Tray Deskstand Telephone Base Line Cable Figure 3-18. Adjusting the Deskstand Height Adjust the deskstand height. See Figure 3–18. !  a.
  • Page 119 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-21 Installing Multi-Function Modules AC Power Outlet Wall Jack D6AP Power Supply 400B2 Adapter More Home Menu Inspct MLX-20L Volume Feature Transfer HFAI Conf PQRS WXYZ...

  • Page 120: Installing Adjuncts

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-22 Installing Adjuncts c. Plug the power supply into a 117-V AC outlet that is not controlled by a wall switch. d. Insert the plug end of the 400B or 400B2 adapter into the wall jack.
  • Page 121 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-23 Installing Adjuncts Adjunct Cord Channel D4BU Connects to TEL/OTHER Jack 400B Line MLX-10 Desk Telephone Line MLX-10 Wall-Mounted Telephone Figure 3-20. Routing the Cord(s) Through the Cord Channel To connect an adjunct to a single-line telephone: a.
  • Page 122 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-24 Installing Adjuncts To connect an adjunct to an analog multiline telephone: a. Connect a 4-pair cord to the OTHER jack on the telephone. b.
  • Page 123 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-25 Installing Adjuncts Slide the switch on the back of the GPA to the setting that provides the required service. Basic. This setting is used to dial and answer calls from an analog multiline telephone or to attach a T/R adjunct such as a single-line telephone or answering machine.
  • Page 124 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-26 Installing Adjuncts Fax Machines You can connect a fax machine to one of the following, as described earlier in this chapter: 012 module 016 module MLX telephone with an MFM The fax machine can send and receive fax calls independently of the telephone.
  • Page 125 Headsets are designed for hands-free telephone use and consist of several components, depending upon whether manual or one-touch operation is used. Any Lucent Technologies headpiece works in either mode. Headpieces Six different headpieces are available. Each is light, comfortable, and uses a transparent voice tube to eliminate a cumbersome large microphone.
  • Page 126 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-28 Installing Adjuncts Supra Binaural. Sound in both ears with soft ear cushion and adjustable headband. Supra Binaural Noise-Canceling (NC). Same as above with noise-canceling microphone on flexible boom features windscreen and reduces background noise transmission by up to 75 percent.

  • Page 127: Loudspeaker Paging Systems

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-29 Installing Adjuncts OTHER Jack (underside) Headpiece Headpiece Modular Modular Base Base Unit 502C Adapter Unit Plug Prong Base Unit Headpiece Handset Jack Handset Jack Manual Operation One-Touch Operation...
  • Page 128 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-30 Installing Adjuncts Dual-Tone Multifrequency (DTMF) Signaling You can connect external paging systems that use dual-tone multifrequency (DTMF) signaling, such as PagePac Plus with Zone Expansion Unit paging systems, to an LS or GS line/trunk jack programmed for paging operation, including bidirectional paging operation (talk-back).
  • Page 129 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-31 Installing Adjuncts PAGEPAC PLUS OUTPUTS Speaker PAGING INPUT MUSIC D4BU Cord Tu rn of f po w er be in se fo re rti ng re m ov in...
  • Page 130 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-32 Installing Adjuncts CUSTOMER-SUPPLIED AMPLIFIER OUTPUTS voice coil Speaker PAGE INPUT D4BU Cord 117 VAC HARRIS/ DRACON Model Loop-Start Trunk 22050-900 Adapter D4BU Cord +24V Tu rn...
  • Page 131 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-33 Installing Adjuncts PAGEPAC 20 OUTPUT Speaker PAGING INPUT Connection D4BU Block MUSIC Cord 103 A 12345678 Universal Paging Access 103 A Module 4 PT 12345678 5 PR...
  • Page 132 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-34 Installing Adjuncts MERLIN Identifier MERLIN Identifier allows the use of local telephone company caller identification services to receive, store, and use calling party number information.
  • Page 133 (ASCAP), or Broadcast Music Incorporated (BMI). To bypass the release and license requirement, the customer can purchase a Magic on Hold system from Lucent Technologies, which does not require such a license. Figures 3–25 and 3–26 show different background music configurations with...
  • Page 134 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-36 Installing Adjuncts PAGEPAC 20 OUTPUTS PAGING Speaker INPUT Connection D4BU MUSIC Block Cord Control 103 A Unit 12345678 UNIVERSAL PAGING ACCESS MODULE 103 A 4 PT MUSIC...
  • Page 135 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-37 Installing Adjuncts PAGEPAC PLUS MUSIC IN AmpliCenter PAGE INPUT 117 VAC D4BU Cord Controller PAGE INPUT SWITCH J101 Zone Expansion Unit D4BU MUSIC Cord PORT...
  • Page 136 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-38 Installing Adjuncts Supplemental Alerts Alerting devices notify people working in noisy areas of outside, transferred, and intercom calls. Connect an alert to one of the following: Single-line telephone MLX telephone with an MFM Supplemental Alert Adapter (SAA) and analog multiline telephone...
  • Page 137 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-39 Installing Adjuncts Supplemental Alert Adapter CONTROL TELEPHONE ALERTER UNIT Telephone Conference Transfer Wall Jack Drop Hold Oper Alerter Message HFAI/Mic Speaker- Recall phone Figure 3-27.
  • Page 138 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-40 Installing Adjuncts MTR Interface (MTRI) Off-Premises Extension Unit (OPX) System 25 Direct Extension Selector (DXS) See Table 3–1 for additional notes on unsupported telephones and adjuncts. Table 3-1.
  • Page 139 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-41 Installing Adjuncts Table 3-2. Single-Line Telephones Model Description 2500MMGB Basic desk telephone 2554MMGJ Basic wall telephone 2500YMGK Basic desk telephone with Message light and Recall button; Recall button used instead of switchhook for features that require a switchhook flash.
  • Page 140 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-42 Installing Adjuncts Single-Line Telephones in Release 3.0 and Later In Release 3.0 and later, only single-line telephones with positive disconnect are fully supported as system telephones (any single-line telephones, equipped with a ground-start button if necessary, can be used as PFT telephones).

  • Page 141: Installing Direct Station Selectors

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-43 Installing Direct Station Selectors Installing Direct Station Selectors The Direct Station Selector (DSS) is an optional piece of telephone equipment. You can connect up to two DSSs to an MLX-28D or MLX-20L telephone that is programmed as an operator console.
  • Page 142 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-44 Installing Direct Station Selectors To connect a DSS, follow the steps below. If you are connecting two DSSs to the telephone, unpack the second DSS before you start. Adjust the angle of the DSS.
  • Page 143 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-45 Installing Direct Station Selectors D8AC LINE DSS 1 DSS 2 MLX Telephone D8AC LINE MLX Telephone DSS 2 DSS 1 Figure 3-28. Connecting One or More DSSs Wire the telephone to the DSS unit(s).
  • Page 144 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-46 Installing Direct Station Selectors AC Power Outlet Wall Jack D6AP Power Supply 400B2 Adapter Home More Menu Inspct MLX-20L Volume Feature Transfer HFAI Conf PQRS...
  • Page 145 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-47 Installing Direct Station Selectors b. Connect one end of the D6AP cord to the 2-conductor (small) modular jack on the 400B or 400B2 adapter, and plug the other end of the D6AP cord into the modular jack of the 406943837 or 406743419 power supply.

  • Page 146: Assembling Mlx Telephones

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-48 Assembling MLX Telephones Assembling MLX Telephones You will need to assemble an MLX telephone before connecting it to the control unit. For all other telephones, skip to “Connecting Telephones to the Control Unit.”...
  • Page 147 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-49 Assembling MLX Telephones Pull Up Away Press Center Tab Figure 3-30. Adjusting or Removing the Deskstand To assemble an MLX telephone, follow the steps below. Remove or adjust the deskstand.

  • Page 148: Installation 555

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-50 Assembling MLX Telephones Adjunct Cord Channel D4BU Connects to TEL/OTHER 400B Jack Line Line MLX-10 MLX-10 Desk Telephone Wall-Mounted Telephone Figure 3-31. Connecting the Line Cords Connect the line cords.
  • Page 149 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-51 Assembling MLX Telephones MLX-10 Paper Clip MLX-10 Volume Feature Transfer HFAI Conf PQRS WXYZ Mute Drop Oper Speaker Hold Figure 3-32. Removing the Extension Label Connect the handset.
  • Page 150 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-52 Assembling MLX Telephones MLX-10 MLX-10 555-1234 Volume Feature Transfer HFAI Conf PQRS WXYZ Mute Drop Oper Speaker Hold Figure 3-33. Labeling the Extension b.
  • Page 151 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-53 Assembling MLX Telephones MLX-10 MLX-10 Volume Feature Transfer HFAI Conf PQRS WXYZ Mute Drop Oper Speaker Hold Figure 3-34. Removing the Handset Holder MLX-10 MLX-10 Volume...
  • Page 152 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-54 Assembling MLX Telephones MLX-10 MLX-10 555-1234 Volume Transfer Feature HFAI Conf PQRS WXYZ Mute Drop Oper Hold Speaker Figure 3-36. Replacing the Extension Label Replace the extension label and plastic cover.
  • Page 153 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-55 Assembling MLX Telephones Jack Plug Jack Guard Mounting Plate 630B Phone Mount Figure 3-37. Mounting the Backplate d. Attach the backplate to the wall; see the instructions provided with the 630B Phonemount.
  • Page 154 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-56 Assembling MLX Telephones Mounting Plate 630B Figure 3-38. Routing the Cord Through the Backplate f. Plug the free end of the cord into the LINE jack on the back of the telephone.

  • Page 155: Installing Cordless Or Cordless/Wireless Telephones

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-57 Installing Cordless or Cordless/Wireless Telephones b. Type or write the button assignments on the card. c. Insert the card and replace the plastic cover. Be sure the textured side of the cover is facing you.

  • Page 156: Connecting Telephones To The Control Unit

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-58 Connecting Telephones to the Control Unit The charging base station requires only a three-prong AC outlet that is not connected to a wall switch. The telephone handset must be within range of the radio base.
  • Page 157 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-59 Connecting Telephones to the Control Unit If an MLX telephone or analog multiline telephone is in a different building from the control unit, and is within 1000 ft. (305 m) of the control unit, connect the telephone to the control unit, using two In-Range Out-of-Building (IROB) protectors.
  • Page 158 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-60 Connecting Telephones to the Control Unit WARNING: National and local building codes specify the type of cable required for telecommunication wiring. For example, indoor wiring (DIW cable) cannot be used inside or on top of air plenums or ducts, along hot pipes, or across walkways.
  • Page 159 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-61 Connecting Telephones to the Control Unit Central Office Lines Bridging Adapter (BR-241-B1) EVEN # Station ODD # Line Telephone Figure 3-39. Connecting Two Voice Pairs to a Telephone Using a Bridging Adapter (BR-241-B1)
  • Page 160 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-62 Connecting Telephones to the Control Unit Removing Damaged Connecting Blocks In some cases, a connecting block becomes damaged and must be removed. To remove a damaged connecting block, follow the steps below: Remove the wires or the patch cord from the connecting block.
  • Page 161 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-63 Connecting Telephones to the Control Unit Pliers 788 K1 Retainer Tool Figure 3-40. Removing the Connecting Block...
  • Page 162 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Telephones and Adjuncts Page 3-64 Connecting Telephones to the Control Unit...

  • Page 163: Connecting The Control Unit To The Network Interface

    Issue 1 Issue 1 MERLIN LEGEND Communications System Release 6.0 MERLIN LEGEND Communications System Release 6.0 Installation Installation 555-660-140 February 1998 February 1998 Connecting the Control Unit to the Network Interface Page 4-1 Connecting the Control Unit to the Network Interface NOTE: Refer to page 4-18 when connecting a DEFINITY ECS or DEFINITY ProLogix to a MERLIN LEGEND Communications System or a MERLIN...

  • Page 164: Wiring

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting the Control Unit to the Network Interface Page 4-2 Wiring sure you do not pierce the cords. National and local building codes specify the type of cable required for telecommunications wiring.
  • Page 165 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting the Control Unit to the Network Interface Page 4-3 Wiring Table 4-1. Network Interfaces Network Interface Description Adapter RJ21X 50-pin connector connects 25 110AB1 110AB1 jack-panel block jack-panel block to outside trunks (GS, LS or DID).
  • Page 166 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting the Control Unit to the Network Interface Page 4-4 Wiring Table 4-2. Central Office Network Interface Codes Federal Interface Trunk Type Code for Trunk Network Interface Tie trunk TL31M RJ2GX 02B1Q...
  • Page 167 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting the Control Unit to the Network Interface Page 4-5 Wiring 66-Type Block (RJ21-type) 25-Line Interface Line Tip Ring Phone Number 555-3827 Line 1 555-3828 Line 2 555-3829 Line 3 555-3851 Line 4...
  • Page 168 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting the Control Unit to the Network Interface Page 4-6 Wiring 110AB1-100JP12 termination blocks with modular jacks, 110A1 wire troughs, D-rings, and D2R cords. D-Ring 110A1 Wire Trough 110 AB1-100FT Field Terminal Block 110AB1-100JP12 Terminal Block...
  • Page 169 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting the Control Unit to the Network Interface Page 4-7 Wiring AT-8762 D Impact Tool 110 Impact Tool 788J1 788 K1 Retainer Tool Spudger Modular Plug Pressers Figure 4-3. RJ21X Wiring Field Tools To connect the RJ21X network interface to the control unit, follow the steps below.
  • Page 170 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting the Control Unit to the Network Interface Page 4-8 Wiring If necessary, repeat Steps 1 and 2 for a second column. Run the 25-pair amphenol cable on the RJ21X interface to the termination blocks.
  • Page 171 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting the Control Unit to the Network Interface Page 4-9 Wiring Test the central office trunks for proper connection. See “Testing Trunks,” later in this chapter, for instructions. Label the network interface jacks, control unit module jacks, termination blocks, and D2R cords.
  • Page 172 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting the Control Unit to the Network Interface Page 4-10 Wiring RJ11 and RJ14 Interfaces RJ11 and RJ14 interfaces are connected to the control unit similarly. However, note the following differences: RJ11 connects one central office trunk per jack.
  • Page 173 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting the Control Unit to the Network Interface Page 4-11 Wiring CAUTION: Incorrect wiring can damage the ports and cause them to stop functioning. Make sure you use the proper cords. For all GS/LS modules, do the following: Use a D2R cable from an RJ11.

  • Page 174: Testing Trunks

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting the Control Unit to the Network Interface Page 4-12 Testing Trunks CAUTION: Be careful not to connect tie trunks to GS, LS, or DID ports. Since all the jacks on the termination block are 8-wire jacks, it is possible to interchange tie trunk wires with GS, LS, or DID wires accidentally.
  • Page 175 If adapters and wiring are in working order but you still do not hear a dial tone, notify the Lucent Technologies Service Center acting as the customer’s agent. When you hear a dial tone, dial a known telephone number to verify dialing.

  • Page 176: Labeling Trunks

    If adapters and wiring are in working order but you still do not hear dial tone, notify the Lucent Technologies Service Center acting as the customer’s agent. If you cannot dial out on any of the trunks, notify the Lucent Technologies Service Center acting as the customer’s agent.

  • Page 177: Installing The Channel Service Unit

    48-V DC power on the trunk. ACCULINK CSUs The Lucent Technologies Paradyne ACCULINK CSUs replace the ESF T1 CSU. They are fully compatible with the ESF units. The ACCULINK CSUs differ from the ESF T1 CSU in the following ways: The ACCULINK front panels include an LCD display and 7-button keypads composed of three functional and four directional keys.
  • Page 178 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting the Control Unit to the Network Interface Page 4-16 Installing the Channel Service Unit The front-panel LEDs are labeled and colored differently from the ESF T1 CSU. The NETWORK connectors on the rear of the ACCULINK models are 8-pin modular jacks (RJ48C) instead of male 15-pin D-connectors.
  • Page 179 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting the Control Unit to the Network Interface Page 4-17 Installing the Channel Service Unit ACCULINK NET EQPT OK FAIL TEST SIG OOF ALRM EER SIG OOF ALRM PDV BPV EQPT 3150 NETWORK...
  • Page 180 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting the Control Unit to the Network Interface Page 4-18 Wiring Two Switches Together Wiring Two Switches Together The following diagrams show the correct wiring connections when connecting two switches together for a private network configuration.
  • Page 181 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting the Control Unit to the Network Interface Page 4-19 Wiring Two Switches Together Cross Connect Field W/BL(T) W/BL(T) Interface Interface BL/W(R) BL/W(R) W/O(T1) W/O(T1) MERLIN MERLIN LEGEND LEGEND O/W(R1) O/W(R1)

  • Page 182: Wiring Two Switches Together

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting the Control Unit to the Network Interface Page 4-20 Wiring Two Switches Together...

  • Page 183: Installing The Pc, Cat, Or Printer

    Issue 1 Issue 1 MERLIN LEGEND Communications System Release 6.0 MERLIN LEGEND Communications System Release 6.0 Installation Installation 555-660-140 February 1998 February 1998 Installing the PC, CAT, or Printer Connecting a PC to the Control Unit Page 5-1 Installing the PC, CAT, or Printer Once you complete the installation procedures presented in the previous chapters, you can connect a Station Message Detail Recording (SMDR) or Call Accounting Terminal (CAT) printer and a personal computer (PC), or a CAT and...
  • Page 184 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-2 Connecting a PC to the Control Unit Connecting a PC Within 50 Feet Use this procedure to connect a PC to the control unit when the PC is within 50 ft.
  • Page 185 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-3 Connecting a PC to the Control Unit Processor Module SMDR Jack ADMIN Jack Turn powe inser r befo ting remo ving ules AG INPUT...
  • Page 186 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-4 Connecting a PC to the Control Unit Connecting a PC More Than 50 Feet (15.2 m) Away Use this procedure to connect a PC to the control unit when the distance is 50 ft.
  • Page 187 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-5 Connecting a PC to the Control Unit To connect a PC 50 ft. (15.2m) or more distant, follow the steps below. See Figure 5–2.
  • Page 188 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-6 Connecting a PC to the Control Unit Processor Module SMDR Jack ADMIN Jack 355AF Adapter Crossover Cable EIA-232-D Tur n er bef ins ert ing or...

  • Page 189: Connecting A Cat To The Control Unit

    You can connect any 1200-bpi serial printer set at no parity and one stop bit. If necessary, consult the printer’s manual to ensure that these settings are in effect. The system supports the following Lucent Technologies printers: Lucent Technologies 572 Printer...
  • Page 190 Lucent Technologies Applications Printer NOTE: The Lucent Technologies 570 printer is not compatible with the system. Printer connection varies depending on the printer model, whether the printer is grounded on the same AC outlet as the control unit, and whether the printer is within 50 ft.
  • Page 191 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-9 Connecting a Printer to the Control Unit Connecting a CAT and Printer on the Same AC Outlet Use this procedure to connect a CAT and CAT serial printer into the same AC outlet as the control unit, provided the CAT is fewer than 14 ft.
  • Page 192 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-10 Connecting a Printer to the Control Unit CAT PLUS Connections Using Same AC Outlet D8W-87 CAT PLUS Terminal SMDR Port Long Cord Z200A Filter...
  • Page 193 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-11 Connecting a Printer to the Control Unit NOTE: If you are installing the printer in a different room than the control unit, make sure that both locations have working wall outlets and wall jacks, and that the building wiring has been connected so that the wall jacks in each location connect with each other.
  • Page 194 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-12 Connecting a Printer to the Control Unit Follow the steps below to make the connections at the control unit. Refer to Figure 5–4 throughout the procedure.
  • Page 195 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-13 Connecting a Printer to the Control Unit CAT PLUS Connections Using Z3A2 ADU With Different AC Outlets M8AJ-87 Equivalent *ADU Arrangements* To Z3A4 ADU MERLIN Male...
  • Page 196 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-14 Connecting a Printer to the Control Unit To make the connections at the printer, follow the steps below. See Figure 5–4.
  • Page 197 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-15 Connecting a Printer to the Control Unit Connecting a Printer Within 50 Feet (15.2 m) If the printer is within 50 ft. (15.2 m) of the control unit and is connected to the same 117-V AC branch as the control unit, use this procedure to connect a printer to the control unit.
  • Page 198 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-16 Connecting a Printer to the Control Unit Processor Module SMDR Jack Z200A Tur n inse er bef rtin g ovin mo dule Filter AG INPUT...
  • Page 199 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-17 Connecting a Printer to the Control Unit Connecting a Printer 50 Feet (15.2 m) or More Away Use this procedure to connect a printer to the control unit if the following conditions apply: The printer is not a CAT printer connected to a CAT.
  • Page 200 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-18 Connecting a Printer to the Control Unit 248B adapter D8W cords D6AP power cord EIA-232-D cable 4-pair plug-ended cable To connect a printer 50 ft. (15.2 m) or more away from the control unit, follow the steps below.
  • Page 201 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-19 Connecting a Printer to the Control Unit Processor Module Z200A EMI Filter 355AF Adapter EIA Crossover Cable Tu rn po we ins er r be for e...
  • Page 202 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-20 Connecting a Printer to the Control Unit 248B Adapter 2012D Transformer Transformer with 248B Adapter D6AP Cord Figure 5-7. Connecting the 248B Adapter and the 2012D Transformer Plug the other end of the D6AP cord into the 2012D-50M transformer.
  • Page 203 Setting Printer Options and DIP Switches If the customer has an Lucent Technologies 572, Lucent Technologies 475/476, CAT, or Lucent Technologies Applications printer, use this section to set up printer options. If another type of serial printer is being used, review these setup options for guidance and consult the manual for the printer.
  • Page 204 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-22 Connecting a Printer to the Control Unit Table 5-1. Lucent Technologies 572 Printer Options Function Menu Status FORM LENGTH LQ or NLQ BUZZER FONT BUILT-“IN”...
  • Page 205 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-23 Connecting a Printer to the Control Unit Table 5–1, Continued Function Menu Status CHAR. SET (G0, GL) CHAR. SET (G1, GR) CHAR.
  • Page 206 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-24 Connecting a Printer to the Control Unit Table 5-2. Lucent Technologies 475/476 Printer DIP Switch Settings Switch 1 Switch 2 Switch 21 DIP 1-Open DIP 1-Open DIP 1-Open...
  • Page 207 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-25 Connecting a Printer to the Control Unit Table 5-3. Lucent Technologies Printer DIP Switch Settings Switch 1 Switch 2 Control Switch DIP 1-On DIP 1-On DIP 1-Off...
  • Page 208 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing the PC, CAT, or Printer Page 5-26 Connecting a Printer to the Control Unit...

  • Page 209: Connecting Data Equipment

    Issue 1 Issue 1 MERLIN LEGEND Communications System Release 6.0 MERLIN LEGEND Communications System Release 6.0 Installation Installation 555-660-140 February 1998 February 1998 Connecting Data Equipment Data Stations Page 6-1 Connecting Data Equipment This chapter explains how to set up data stations. A data station sends and/or receives data.
  • Page 210 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-2 Data Stations Table 6-1. Data Station Configurations Type of Telephone GPA or Station (for voice) Analog voice Analog multiline Modem Terminal, PC, fax (cannot and modem telephone and dial), optical scanner, or...
  • Page 211 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-3 Data Stations NOTE: The analog voice and modem data station requires a bridging adapter to connect the telephone to the two adjacent analog extension jacks. The terminal adapter data-only station requires a terminating resistor adapter to connect the terminal adapter to the MLX extension jack.
  • Page 212 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-4 Data Stations Terminal Adapter Data Stations A terminal adapter data station uses a 7500B or ExpressRoute data module to convert MLX voice signals and DTE digital signals to the digital transmission signaling standard, so that it can send and receive digital signals.

  • Page 213: Analog Voice And Modem Data Stations

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-5 Analog Voice and Modem Data Stations Analog Voice and Modem Data Stations Figure 6–1 shows the equipment configuration for an analog voice and modem data station.
  • Page 214 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-6 Analog Voice and Modem Data Stations Make sure that the modem has settings for speed and parity that are compatible with those of the data terminal. If you are not sure, see the customer’s system manager or the documentation packaged with the modem, data communications software, and data terminal.
  • Page 215 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-7 Analog Voice and Modem Data Stations 408, 408 GS/LS, or 008 Module Two adjacent Analog Extension jacks CAUTION TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES D8W cord...

  • Page 216: Modem Data-Only Stations

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-8 Modem Data-Only Stations Modem Data-Only Stations Figure 6–2 shows the equipment configuration for a modem data-only station. To set up a modem data-only station, follow the steps below: If using an external modem, use an EIA-232-D cable to connect the modem to the serial port on the data terminal.
  • Page 217 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-9 Modem Data-Only Stations 008 OPT Module 012 Module Tip Ring Extension jack CAUTION TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES AC Outlet D4BU cord LINE jack...

  • Page 218: Mlx Voice And Modem Data Stations

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-10 MLX Voice and Modem Data Stations MLX Voice and Modem Data Stations Figure 6–3 shows the equipment configuration for an MLX voice and modem data station.
  • Page 219 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-11 MLX Voice and Modem Data Stations To set up a modem data and MLX voice station, follow the steps below: Use an EIA-232-D cable to connect the serial port on the data terminal to the modem.

  • Page 220: Mlx Voice And Terminal Adapter Data Stations

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-12 MLX Voice and Terminal Adapter Data Stations MLX Voice and Terminal Adapter Data Stations Figure 6–4 shows the equipment configuration for MLX voice and terminal adapter data station.
  • Page 221 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-13 MLX Voice and Terminal Adapter Data Stations Connect the terminal adapter to the MLX telephone. a. Plug one end of a D8W cord into the PHONE jack on the terminal adapter.

  • Page 222: Terminal Adapter Data-Only Stations

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-14 Terminal Adapter Data-Only Stations Connect the terminal adapter data module to the control unit. a. Plug one end of a D8W cord into the LINE jack on the terminal adapter.
  • Page 223 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-15 Terminal Adapter Data-Only Stations Plug the WP90110-L7 power supply cord into the POWER receptacle on the terminal adapter. Use a 440A4 terminating resistor adapter to connect the terminal adapter to the control unit.
  • Page 224 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-16 Terminal Adapter Data-Only Stations 008 MLX or 408 GS/LS-MLX Module Extension jack CAUTION TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES D8W cord 440A4 (100 ) Terminating Resistor Adapter...

  • Page 225: Video Conferencing Data Stations

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-17 Video Conferencing Data Stations Video Conferencing Data Stations You can use the terminal adapter with a Multipurpose Enhancement Board for synchronous data communication. This type of station allows data transmission at speeds of 56 or 64 kbps.
  • Page 226 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-18 Video Conferencing Data Stations Two Shore Microsystems SM-100EIA-232/V.35 converters (or equivalent) Cables: — Two male/male EIA-232-D cables, 8 ft. (24 m), to connect the PORT 1 connectors on the terminal adapters to the EIA-232/V.35 converters —...
  • Page 227 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-19 Video Conferencing Data Stations 008 MLX or 408 GS/LS-MLX Module 100D Module D8W cord Two MLX extension jacks B8ZS DS1 line/trunk jack LINE jack cord Setting D8W cord...
  • Page 228 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-20 Video Conferencing Data Stations To set up the video conferencing configuration, follow the steps below. See Figure 6-6. Plug one end of a D8W cord into the LINE jack on each of the terminal adapter.
  • Page 229 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-21 Video Conferencing Data Stations c. Use the DB-37 cables to connect the EIA-232/V.35 converters to the video codec’s V.35 communication ports. See the documentation packaged with the video codec for instructions.
  • Page 230 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Connecting Data Equipment Page 6-22 Video Conferencing Data Stations...

  • Page 231: Initializing And Testing The System

    Issue 1 Issue 1 MERLIN LEGEND Communications System Release 6.0 MERLIN LEGEND Communications System Release 6.0 Installation Installation 555-660-140 February 1998 February 1998 Initializing and Testing the System Initializing the System Page 7-1 Initializing and Testing the System When you have finished installation, you are ready to initialize the system as described in this chapter.
  • Page 232 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-2 Initializing the System Programming Guides The following guides are available to assist you: System Programming for quick-reference procedures (document number 555-660-111) System Programming and Maintenance (SPM) for detailed SPM procedures (document number 555-660-140, in the binder accompanying this one)

  • Page 233: Setting The Time And Date

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-3 Setting the Time and Date Use SPM and the system programming disk to perform the Restore procedure. See System Programming and Maintenance (SPM) for instructions. NOTE: You must restore the system using either the system programming (or backup) disk or memory card whenever a frigid start (System Erase)
  • Page 234 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-4 Testing the System If you hang up during any of these procedures, test mode ends automatically. Keep the following in mind when using the speakerphone: If the Mute button is pressed before the Speaker button, the Mute LED cannot be turned off;...
  • Page 235 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-5 Testing the System To test the red Message light, press a fixed-feature button without an LED (such as Transfer, Conf, or Drop) or any dialpad button. The Message light should turn off.
  • Page 236 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-6 Testing the System . Press the switchhook quickly. Dial You should hear a confirmation tone. Hang up. The control unit should send a ring burst and the Message light on the 2500 telephone should turn on.
  • Page 237 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-7 Testing the System Hang up and repeat Steps 1 and 2 for each line button on the telephone. Testing Analog Multiline and Single-Line Telephones To test the basic operation of analog multiline and single-line telephones, follow the steps below:...
  • Page 238 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-8 Testing the System If the extension is toll-restricted, place a toll call. You should hear a reorder tone. Testing Ground-Start and Loop-Start Trunks (Hybrid/PBX Systems Only) To test the GS and LS outgoing and incoming trunks at a telephone, follow the steps below:...
  • Page 239 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-9 Testing the System Instruct the caller to put the call on hold or put down the handset while making the next call. When the next trunk rings, put the previous call on hold and repeat this procedure until all eight DID trunks have been connected successfully.
  • Page 240 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-10 Testing the System Before testing outgoing or two-way automatic-start tie trunks, have someone ready to take your call at the receiving telephone. Testing Incoming Automatic-Start Tie Trunks Perform this test for automatic-start tie trunks that are two-way or incoming only.
  • Page 241 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-11 Testing the System Pick up the handset. (In Hybrid/PBX systems with pooled tie trunks, press an SA button and dial the pool dial-out code.) The green LED next to the selected button turns on and you hear ringing.
  • Page 242 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-12 Testing the System Testing Outgoing Dial-Repeating Tie Trunks Perform this test for dial-repeating tie trunks that are two-way or outgoing only. If you are testing dial-repeating two-way tie trunks, perform the incoming test as well.
  • Page 243 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-13 Testing the System Automatic Route Selection (ARS). For Hybrid/PBX mode only. Use the same test for Idle Line Preference, a similar feature used in Key mode only.
  • Page 244 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-14 Testing the System At the SMDR printer, verify that the call was made on the correct trunk group and check the number of seconds before the call is reported on the SMDR printout.
  • Page 245 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-15 Testing the System Find out which numbers have been programmed for System Speed Dial. See the system manager or use Form 10b as a reference for System Speed Dial numbers.
  • Page 246 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-16 Testing the System At the system operator console, press the Night Service button. If Night Service with Outward Restriction is programmed, you must also enter the password.
  • Page 247 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-17 Testing the System Testing the Dictation System If dictation equipment has not been installed, skip this test. Place a call to verify that you can access the dictation system.
  • Page 248 Music Incorporated (BMI). Or the customer can purchase a Magic-on-Hold system, which does not require that you obtain such a license, from Lucent Technologies. Testing the Power Failure Transfer Jacks To test a power failure transfer (PFT) jack for proper operation, you must assign the outside line numbers to the module’s line/trunk jacks and the trunks must be...
  • Page 249 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-19 Testing the System Ground-Start Button Figure 7-1. Ground-Start Button To test PFT jacks, follow the steps below: Plug a touch-tone or rotary dial telephone into a PFT jack. Note the outside line number assigned to the lowest line/trunk jack on the module and be sure that the outside trunk is connected to the system.
  • Page 250 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-20 Testing the System After the call is answered and you have verified that you have good two-way communication, give the person the telephone number assigned to the outside line bridged by the PFT jack to which you are connected.

  • Page 251: Installing The Control Unit's Housing

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-21 Installing the Control Unit’s Housing à !"#$%&'(Æ Dial You should hear a dual-tone multifrequency (DTMF) signal as each button is pressed. When you finish dialing, you should hear a 3-beep confirmation tone.
  • Page 252 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-22 Installing the Control Unit’s Housing Top cover Empty module Figure 7-2. Installing the Control Unit Top Cover...
  • Page 253 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Initializing and Testing the System Page 7-23 Installing the Control Unit’s Housing Installing the Front Cover To install the front cover, see Figure 7-3 and follow these steps: Hook the top of the front cover onto the top cover.

  • Page 254: Installing Applications

    Stand-alone products — Call Accounting Terminal (CAT) CAT Business (CAT/B) CAT Hospitality (CAT/H) — MERLIN PFC Telephone — Lucent Technologies Attendant — MERLIN MAIL — CONVERSANT DOS-based products — Call Accounting System (CAS) for the MERLIN LEGEND Communications System...

  • Page 255: Voice Messaging Systems And Touch-Tone Receivers

    See Appendix A following Maintenance and Troubleshooting for more information. Voice Messaging Systems and Touch-Tone Receivers The following applications are voice messaging systems (VMSs): MERLIN MAIL Voice Messaging System Lucent Technologies Attendant AUDIX Voice Power IS III Automated Document Delivery System (ADDS)
  • Page 256 Considerations You must connect applications that use mode codes to integrated VMI ports. Applications that do not use mode codes, such as Lucent Technologies Attendant, connect to generic VMI ports. The T/R ports on 012 or 016 basic telephone modules are programmed as either generic VMI or integrated VMI.

  • Page 257: Automated Document Delivery System

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Applications Page 8-4 Automated Document Delivery System Automated Document Delivery System Automated Document Delivery System (ADDS) is a computer-based system for faxing documents. ADDS stores the documents in a database and automatically faxes them, on request, 24 hours a day.

  • Page 258: Call Accounting System

    Lucent Technologies 705 MT Multitasking Terminal Lucent Technologies 6386/SX WGS (or compatible) with ProComm Plus software. See the Lucent Technologies Automated Document Delivery System (ADDS) Administrator’s Guide for installation instructions. Call Accounting System Call Accounting System (CAS) is ideal for medium and large companies that want to manage telephone usage and control costs by tracking calls placed from and received by the system.
  • Page 259 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Applications Page 8-6 Call Accounting System Hardware and Software Requirements A typical CAS Plus V3 system consists of the following: An approved DOS PC with: — 640K RAM —...
  • Page 260 Mark-IV board with four RJ45 connections for direct switch hookup For remote diagnostics, a Remote Maintenance Board If a modem is used, an Lucent Technologies COMSPHERE 3830 or compatible If you are using the 9-pin port on your PC for the direct switch connection, you need a DB9-to-modular adapter An RJ45 modular cable to connect the PC’s COM1 port with the control...

  • Page 261: Call Accounting Terminal

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Applications Page 8-8 Call Accounting Terminal CAS Documentation Call Accounting System Plus V3 Installation Call Accounting System Plus V3 Administration and Operation Call Accounting System for Windows Installation, Administration, and Operation Call Accounting Terminal Call Accounting Terminal (CAT) Plus is a stand-alone application that provides accurate and flexible call accounting at a low cost.

  • Page 262: Call Management System

    The following hardware is required for CAT installation: Call Accounting Terminal, CAT Plus Serial printer (Lucent Technologies CAT Printer is recommended) connected by a Z200A EMI cable to the PRINTER jack of the CAT D8W cord and 355AF adapter connecting the SMDR port on the...
  • Page 263 Up to four CMS external alerts can be used for agents and supervisors. For example, an alert sounds if the number of calls waiting to be answered nears a programmed threshold. Lucent Technologies Attendant can be used to direct callers to the appropriate CMS group.
  • Page 264 Society of Composers, Artists, and Producers (ASCAP) or Broadcast Music Incorporated (BMI). Or the customer can purchase a Magic-on-Hold system, which does not require that you obtain such a license, from Lucent Technologies. Hardware and Software Requirements The following hardware and software are required for CMS installation: An approved PC with 640K RAM, 3.5-inch floppy disk drive, and a...

  • Page 265: Conversant

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Applications Page 8-12 CONVERSANT See the CMS documentation for a list of optional hardware that you can use with CMS. CMS comes with a hardware installation checklist and information on installing the CMS software, creating an agent directory, programming lines and groups, and testing and managing calls.
  • Page 266 A diskette drive controller and fixed disk drive interface also are integrated on the main board. A Video Graphics Array (VGA) video display controller and a tape drive controller are provided on separate add-in boards. Lucent Technologies UNIX System V version 3.2.2...

  • Page 267: Integrated Solution Iii

    Products that are connected through a voice port must be properly restricted to prevent toll fraud. See Appendix A in Maintenance and Troubleshooting for more information. Considerations IS III uses Lucent Technologies UNIX System V, Release 3.2.2. For AUDIX Voice Power, program the loop-start ports for reliable far-end disconnect.
  • Page 268 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Applications Page 8-15 Integrated Solution III For AUDIX Voice Power, you cannot use an 008 OPT module. If IS III includes AUDIX Voice Power (or Fax Attendant) when users receive voice mail (or fax mail) messages, the Message LEDs on their telephones light (as long as a mailbox or fax mailbox has been assigned to each of those telephones).

  • Page 269: Lucent Technologies Attendant

    If a voice application is installed, you will need two 125-MB tape cartridges for system backup. For more information, consult Integrated Solution III Installation and Maintenance Guide. Lucent Technologies Attendant Lucent Technologies Attendant is a stand-alone application that provides operator-like services through the use of pre-recorded messages and electronic switching.
  • Page 270 You cannot connect Lucent Technologies Attendant to a system that operates in Behind Switch mode. You cannot connect Lucent Technologies Attendant to a system that has an AUDIX application or a voice mail system installed. You can connect a maximum of four Attendants to the system.

  • Page 271: Merlin Mail

    Page 8-18 MERLIN MAIL If you use all eight jacks on an 012 module for Lucent Technologies Attendant, you cannot connect any other devices to the module. When using fewer than eight jacks on the 012 module, you can use the remaining jacks for tip/ring devices.
  • Page 272 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Applications Page 8-19 MERLIN MAIL MERLIN MAIL Voice Messaging System jacks are required for the user’s system. See Table 8–2. Table 8-2. MERLIN MAIL Ports Required Number of Jacks Required Incoming Trunks 1 to 6 7 to 18...
  • Page 273 MERLIN MAIL fails to transfer calls Calls fail to ring or go to coverage prematurely Message-waiting lights fail to light MERLIN MAIL and Lucent Technologies Attendant should not be used on the same system. Programming of MERLIN MAIL is done through a touch-tone interface.

  • Page 274: Merlin Pfc

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Applications Page 8-21 MERLIN PFC D4BU modular cords (two for a 2-port system or four for a 4-port system, plus one for the remote maintenance device) 012 or 016 basic telephone module For more information, consult MERLIN MAIL Voice Messaging System for the MERLIN LEGEND Communications System, Installation, System Programming, and Maintenance.
  • Page 275 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Applications Page 8-22 MERLIN PFC If the dedicated fax line is shared for outgoing calls only, you must program the Ringing option to No Ring at every extension except the MERLIN PFC fax extension.

  • Page 276: Passageway Direct Connect Solution

    DOS PC and the system through an MLX-28D, MLX-20L, or MLX-10DP telephone: Lucent Technologies Call. A card file application that enables a user to maintain names, addresses, telephone numbers, and other information.
  • Page 277 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Applications Page 8-24 PassageWay Direct Connect Solution Considerations MERLIN LEGEND Communications System Release 3.0 or later is required for caller identification display capabilities. Local telephone power is required if the MLX telephone is not wired with 4-pair extension wiring or if you use a MLX-20L or MLX-28D with a Direct Station Selector (DSS).

  • Page 278: System Programming And Maintenance (Spm)

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Applications Page 8-25 System Programming and Maintenance (SPM) 4-ft., 4-pair, keyed modular telephone cord (D8AC) For more information, consult PassageWay Solution User’s Guide. System Programming and Maintenance (SPM) System Programming and Maintenance (SPM) is a DOS-based software application that allows you to use a PC to program and maintain the system.
  • Page 279 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Applications Page 8-26 System Programming and Maintenance (SPM) A UNIX System-based version of System Programming and Maintenance is available as part of Integrated Solution III, as discussed earlier in this chapter. Hardware Requirements The following hardware is required: An approved PC or other DOS-compatible PC with:...

  • Page 280: Installing A Cti Link

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Applications Page 8-27 Installing a CTI Link Installing a CTI Link There are two procedures in this section: how to add a CTI link to the MERLIN LEGEND Communications System—a new installation , and how to get a CTI link working again after a link shutdown—a link reinstatement .
  • Page 281 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Applications Page 8-28 Installing a CTI Link These steps should be followed in order. Step 2 cannot come before Step 1, or System Programming will fail (procedure error beeps). Install MERLIN LEGEND hardware.
  • Page 282 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Applications Page 8-29 Installing a CTI Link Refer to the MERLIN LEGEND Network Manager’s Guide for instructions. At this point the CTI link should be operational. Link Reinstatement The considerations and hardware requirements for a link reinstatement are the same as those for a new installation since this procedure is used only after a link shutdown.
  • Page 283 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Installing Applications Page 8-30 Installing a CTI Link...

  • Page 284: Upgrading To Release 6.0

    Issue 1 Issue 1 MERLIN LEGEND Communications System Release 6.0 MERLIN LEGEND Communications System Release 6.0 Installation Installation 555-660-140 February 1998 February 1998 Upgrading the System Upgrading to Release 6.0 Page 9-1 Upgrading the System WARNING: System upgrades should be performed by qualified technicians or service personnel only.
  • Page 285 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-2 Upgrading to Release 6.0 To upgrade to Release 6.0, you need: SPM Version 6.15 or later to back up and convert system programming information and to restore system programming information after the processor module has been upgraded.

  • Page 286: Backing Up System Programming

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-3 Backing Up System Programming Upgrade the control unit. See “Upgrading the Control Unit,” later in this chapter, for instructions. If the current system programming is to be used in the upgraded system, convert the backup file and restore system programming.
  • Page 287 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-4 Backing Up System Programming To back up system programming from Release 4.0 , you must use SPM version 4.15 or higher. To back up system programming from Release 4.0, 4.1, or 4.2 , you must use SPM version 4.25 or higher.

  • Page 288: Removing The Control Unit Housing

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-5 Removing the Control Unit Housing Removing the Control Unit Housing Remove the control unit housing as described below. See Figure 9–1. For a MERLIN II or a MERLIN LEGEND (Release 2.1 or later) Communications System: 1.
  • Page 289 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-6 Removing the Control Unit Housing MERLIN II and MERLIN LEGEND 2.1 and later Communications System MERLIN LEGEND 2.0 and earlier Communications System Housing Clip Housing Figure 9-1.

  • Page 290: Powering Down The System

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-7 Powering Down the System Powering Down the System You may need to power down the system to add upgraded equipment to the carrier. CAUTION: Follow these steps in the exact sequence.
  • Page 291 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-8 Powering Down the System -48 VDC Auxiliary Power Auxiliary Input Power Unit INPUT POWER Input -48 VDC Power Cord Ferrite Ground Cores Wire AUX Power Unit Outlet AC Power Cord...

  • Page 292: Upgrading The Control Unit

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-9 Upgrading the Control Unit Upgrading the Control Unit Do not remove any of the existing carriers. Refer to the Control Unit Diagram on the flip side of System Planning Form 1.
  • Page 293 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-10 Upgrading the Control Unit Replace the processor module. See Figure 9–3. Then go to Step 7. NOTE: If the processor module is to be modified for Key mode, perform Step 4 through Step 10 of “Modifying the Processor for Key Mode”...
  • Page 294 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-11 Upgrading the Control Unit Figure 9-3. Removing a Module from the Carrier...
  • Page 295 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-12 Upgrading the Control Unit Replacing the Housing Clips Remove the housing clips from the right side of the module. a. Remove the rightmost module from the control unit. See “Removing a Module”...
  • Page 296 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-13 Upgrading the Control Unit Figure 9-4. Replacing a Module in the Carrier Remove the clips from the left side of the control unit as you did in Step 1;...

  • Page 297: Modifying The Processor For Key Mode

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-14 Modifying the Processor for Key Mode Modifying the Processor for Key Mode To modify the processor for Key mode in Release 3.0 and later, follow the steps below.
  • Page 298 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-15 Modifying the Processor for Key Mode Release Each Catch on Module Remove Cover Processor PROCESSOR MODULE Figure 9-5. Removing the Processor Module Cover...
  • Page 299 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-16 Modifying the Processor for Key Mode Lift Circuit board Up and Over Processor PROCESSOR MODULE Figure 9-6. Removing the Processor Module Circuit Board Holding the processor circuit board at each end, lift it up and turn it over and away from you.
  • Page 300 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-17 Modifying the Processor for Key Mode PROCESSOR CIRCUIT BOARD Front Rear CLOSED OPEN (KEY) (PBX) Figure 9-7. Changing the Key Mode Switch Position to Closed...

  • Page 301: Completing The Upgrade

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-18 Completing the Upgrade Completing the Upgrade Perform a frigid start (System Erase) to ensure that all system programming is returned to default values. from the SPM Maintenance menu: (Line 5, left button) twice...

  • Page 302: Upgrading From The Merlin Ii Communications System9-18

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-19 Upgrading from the MERLIN II Communications System Replace old modules and add new modules as specified on the Control Unit Diagram of Form 1, System Planning. See “Installing the Control Unit”...

  • Page 303: Replacing The Control Unit Housing

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-20 Replacing the Control Unit Housing Replacing the Control Unit Housing See Chapter 2, “Installing the Control Unit,” for instructions on replacing the control unit housing for Release 2.1 and later. Release 2.0 or Earlier To install the control unit housing, follow the steps below.
  • Page 304 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-21 Replacing the Control Unit Housing Right Hand Front Panel Side Panel MERLIN LEGEND Line Up With the Semicircle on Inside of Front Panel Slide Tongues in and Push Front Panel Up Figure 9-8.
  • Page 305 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Upgrading the System Page 9-22 Replacing the Control Unit Housing...

  • Page 306: System Numbering Forms

    Issue 1 Issue 1 MERLIN LEGEND Communications System Release 6.0 MERLIN LEGEND Communications System Release 6.0 Installation Installation 555-660-140 February 1998 February 1998 System Numbering Forms Page A-1 System Numbering Forms When you change any existing trunk or extension wiring, record information about the wiring on the appropriate system numbering form.

  • Page 307: Form 2A, System Numbering: Extension Jacks

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 System Numbering Forms Page A-2 Form 2a, System Numbering: Extension Jacks Form 2a, System Numbering: Extension Jacks Renumber System* 2-Digit Selected Extension Numbers 3-Digit Set Up Space 2-Dig 3-Dig.
  • Page 308 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 System Numbering Forms Page A-3 Form 2a, System Numbering: Extension Jacks The number in the logical ID column refers to the number of the extension jack in the control unit. 1.

  • Page 309: Form 2B, System Numbering: Digital Adjuncts

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 System Numbering Forms Page A-4 Form 2b, System Numbering: Digital Adjuncts Form 2b, System Numbering: Digital Adjuncts Factory-Set Log. Pass. Telephone Person, Location, Set Up 2-digit 3-digit Renumber to Adjuncts Ext.

  • Page 310: Form 2C, System Numbering: Line/Trunk Jacks

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 System Numbering Forms Page A-5 Form 2c, System Numbering: Line/Trunk Jacks Form 2c, System Numbering: Line/Trunk Jacks Music On Hold, Line/Trunk No. __________ Source __________ Maintenance Alarm, Line/Trunk No. ____________________ Loudspeaker Page, Line/Trunk No(s).

  • Page 311: Form 2D, System Numbering: Special Renumbers

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 System Numbering Forms Page A-6 Form 2d, System Numbering: Special Renumbers Form 2d, System Numbering: Special Renumbers Group Calling Pools* (Form 7d) Factory-Set Renumber Factory-Set Renumber (Form 2c) Number Group ID Number...

  • Page 312: Unit Load Calculation Worksheet

    Issue 1 Issue 1 MERLIN LEGEND Communications System Release 6.0 MERLIN LEGEND Communications System Release 6.0 Installation Installation 555-660-140 February 1998 February 1998 Unit Load Calculation Worksheet Page B-1 Unit Load Calculation Worksheet If you determine that you need to recalculate the unit load for any carrier, use the instructions on the following worksheet.

  • Page 313: Unit Load Worksheet

    Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Unit Load Calculation Worksheet Page B-2 Unit Load Worksheet Unit Load Worksheet 1. Number of modules in carrier (excluding power supply and processor: __________ If fewer than five, power is adequate. If five or six, continue to Step 2.
  • Page 314 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Unit Load Calculation Worksheet Page B-3 Unit Load Worksheet 5. Calculate the estimated unit loads. Module Unit Load = Total 12.0 008 MLX 13.5 008 OPT 12.8 100D 400 EM 400 GS/LS/TTR 12.0...
  • Page 315 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Unit Load Calculation Worksheet Page B-4 Unit Load Worksheet 6. Calculate the actual carrier unit load. Unit Load = Total Hybrid/PBX or Equipment Modified Square Network Access Lines GS/LS Telephones MLX-5...
  • Page 316 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Unit Load Calculation Worksheet Page B-5 Unit Load Worksheet Unit Load = Total Hybrid/PBX or Equipment Modified Square Telephones ( continued ) 34-Button Basic 34-Button DLX 34-Button BIS 34-Button BIS/DIS Single-Line Telephone Optional Equipment...
  • Page 317 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Unit Load Calculation Worksheet Page B-6 Unit Load Worksheet 7. Try to exchange modules between carriers to reduce the unit loads to 54. (Remember that the 100D, 400, 400 GS/LS/TTR, 800 GS/LS-ID, 800, 800 NI-BRI, and 800 GS/LS modules have unit loads of 0.0.) Repeat Steps 1 through 6 to recalculate unit loads for the new configuration.
  • Page 318 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Unit Load Calculation Worksheet Page B-7 Unit Load Worksheet 8. Calculate the unit loads for slots 5 and 6 of the carrier. Unit Load = Total Hybrid/PBX or Equipment Modified Square...
  • Page 319 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Unit Load Calculation Worksheet Page B-8 Unit Load Worksheet Unit Load = Total Hybrid/PBX or Equipment Modified Square Optional Equipment EICON board (CTI link interface board in Net- ware server.) †...
  • Page 320 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Unit Load Calculation Worksheet Page B-9 Unit Load Worksheet 9. Try to exchange modules between carriers to reduce the unit loads for slots five and six through 27. (Remember that the 100D, 400, 400 GS/LS/TTR, 800 GS/LS-ID, 800, 800 NI-BRI, and 800 GS/LS modules have unit loads of 0.0.) Repeat Steps 1 through 8 to recalculate unit loads for new configuration.
  • Page 321 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Unit Load Calculation Worksheet Page B-10 Unit Load Worksheet...
  • Page 322 Issue 1 MERLIN LEGEND Communications System Release 6.0 Installation 555-660-140 February 1998 Index Page IN-1 Index Numerics 146A protector 2-14 147A protector 2-14 2012D transformer 5-18 diagram 5-21 248B adapter 5-18 5-21 400EM tie trunk module 2-35 800 NI-BRI module 4-14 AC grounding requirements diagram...
  • Page 323 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Index Page IN-2 Backboard material requirements Background music copyright release and license 3-35 with multizone paging, Magic on Hold, and bidirectional paging 3-37 with single-zone paging and Magic on Hold 3-36 Basic carrier installation...
  • Page 324 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Index Page IN-3 Connecting a CAT and printer on a different AC outlet 5-11 Connecting a CAT to the Control Unit Connecting a PC to the control unit overview Connecting a printer 50 ft or more away from control unit 5-17...
  • Page 325 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Index Page IN-4 CTI link installation 8-27 8-29 hardware requirements 8-27 procedure 8-27 8-29 link reinstatement 8-29 procedure 8-29 new installation 8-27 Data communications equipment (DCE) forms MLX voice and terminal adapter data equipment configuration 6-13 Data stations overview...
  • Page 326 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Index Page IN-5 Fax machine installation 3-26 Ferrite core installation 2-23 Forms adjunct installation control unit installation data equipment connection network interface connection telephone installation Frigid start Front cover 7-23 General Purpose Adapter (GPA) installation...
  • Page 327 Magic on Hold, and bidirectional paging diagram 3-37 single-zone with customer-supplied amplifier diagram 3-32 single-zone with Music on Hold diagram 3-36 single-zone with PagePac Plus 3-30 single-zone with UPAM diagram 3-33 Lucent Technologies Attendant 8-16 hardware requirements 8-17...
  • Page 328 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Index Page IN-7 Magic on Hold 3-35 MERLIN Identifier 3-34 MERLIN MAIL hardware requirements 8-20 overview 8-18 ports required 8-19 MERLIN PFC (Phone-Fax-Copier) Behind Switch mode 8-22 hardware requirements 8-22 Hybrid/PBX and Key modes 8-21...
  • Page 329 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Index Page IN-8 Modems 3-34 Module installation 2-33 2-40 400EM DIP switch settings 2-36 guidelines 2-33 line jacks 2-41 power supply 2-23 procedure 2-41 settings for signaling types1C and 5 2-41 trunk jacks 2-39...
  • Page 330 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Index Page IN-9 Network interface installing the channel service unit (CSU) 4-15 labeling trunks 4-14 RJ21X RJ21X connector diagram RJ21X wiring field hardware diagram RJ21X wiring field tools diagram testing trunks 4-12...
  • Page 331 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Index Page IN-10 PassageWay Direct Connect Solution hardware and software requirements 8-24 overview 8-23 Personal computer (PC) more than 50 ft. from control unit diagram hardware required procedure within 50 ft.
  • Page 332 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Index Page IN-11 Printers, (cont) options 5-22 supported within 50 ft. of control unit 5-15 diagram 5-16 hardware required 5-15 Processor installation 2-30 2-30 2-32 modifying for Key mode 9-14 Programming disk...
  • Page 333 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Index Page IN-12 Talk-back 3-37 Telephones connecting to control unit considerations 3-58 direct wiring 3-58 3-63 less than 25 3-58 two voice pairs 3-60 cord channel 3-23 installation forms backplate 3-55 button assignment card...
  • Page 334 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Index Page IN-13 Testing the system analog telephones 7-13 Coverage feature 7-15 dictation system 7-17 DID trunks Direct Station Selector (DSS) 7-15 ground-start trunks Group Calling feature 7-14 loop-start trunks MLX telephones basic features...
  • Page 335 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Index Page IN-14 Transformer 5-18 5-21 Translation memory card Trunk jacks, labeling 2-39 protection 2-13 testing ground-start incoming dial-repeating 7-11 loop-start outgoing automatic-start 7-10 outgoing dial-repeating 7-12 two-way automatic start 7-10 two-way dial-repeating 7-11...
  • Page 336 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Index Page IN-15 Wireless telephone 3-57 Wiring central office network interface codes table network interfaces Wiring two switches together 4-18...
  • Page 337 Issue 1 MERLIN LEGEND Communications System Release 6.0 February 1998 Installation 555-660-140 Index Page IN-16...

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