Problems With Multiple Audio Devices - Creative Sound Blaster Audigy 2 Platinum eX User Manual

Problems with
Multiple Audio
Devices
To solve this problem:
Increase your system's 8 bit I/O recovery time of the BIOS setting, usually under
the Chipset Feature Settings section. Or, if available, you may adjust the AT Bus
speed to a slower clock. If the problem persists, try a different joystick.
The other installed audio card is not working well.
You may have an existing audio device installed in your computer. The audio device
may be an audio card or an onboard audio chipset. Before you install your Sound
Blaster Audigy 2 Platinum eX card, you are advised to completely uninstall and
remove your existing audio device. Operating multiple audio devices in your
computer may introduce usability issues.
Alternatively, during the installation of your audio card, do the following:
❑ If your computer detects an installed Sound Blaster Live! Series or Sound Blaster
PCI512 audio card, a message box recommending that you completely uninstall
and remove the older audio device will appear. Click the Yes button and follow
the instructions on the screen to complete the removal of the old audio device.
Remove the old audio card from your computer.
❑ If your computer detects any other installed audio card, a message box
recommending that you completely uninstall and remove the older audio device
will appear. Click the Yes button to continue with the installation of the Sound
Blaster Audigy 2 Platinum eX card.
After the installation of the audio card, completely uninstall the existing card and
remove the audio card from your computer.
The onboard audio chipset is not working well.
To disable an onboard audio chipset, do the following:
1. Restart your system.
Troubleshooting and FAQs B-9