Fixed Features - AT&T MERLIN 410 Administration Manual

Fixed Features

FEATURE
Call Pickup
Call Waiting
Conference
Distinctive Ringing
Drop
Group Listening
Hold
8
DESCRIPTION
Makes it possible for someone
who hears a voice terminal ringing
to answer it from another voice
terminal.
Provides brief ring or voice announce-
ment from speaker and flashing
green light to indicate that another
call has come in for person.
Enables person to join two outside
lines to make a three-way confer-
ence call. Two additional inside peo-
ple can join the conference by lifting
their handsets and touching the
busy line button.
Voice terminal rings differently for
incoming, transferred, and intercom
calls.
Disconnects a person from a
conference call.
Turning on the speaker lets every-
one in the room hear the person on
the other end.
Makes it possible to keep someone
on the line without communication.
Green light next to line button that is
on hold flashes rapidly. Green lights
next to line buttons on which others
are holding calls flash at slower
rate. (See also Music-on-Hold.)
BENEFITS
• Answer another person's phone
without leaving desk.
• People who move around from one
place to another can answer calls
conveniently.
• Employees do not have to worry
about missing important calls
while on telephone.
• Reduces need for taking messages.
• Have a question answered by
adding another person to call—no
need for time-wasting callbacks.
• If two outside people want to talk
to each other, originator of call can
conference them together, put
them on hold, and be free to do
other business.
• Employee who is working at home
and wants to make a long distance
call can call the office and be con-
ference to WATS line.
• Know where call is coming from
and answer accordingly.
• Drop a person from a conference
call while maintaining contact with
others in privacy.
• Drop a busy or unanswered
line that has been added to a
conference call.
• Eliminates extra calls because
other people in room can hear both
sides of conversation.
• Answer a second call or attend to
another matter.
• Have confidential conversation
without person on hold hearing it.
• Distinguish line button on
which you are holding a call from
buttons on which other people are
holding calls.