HP VS80 - StorageWorks DLT VS 80 Tape Drive User Manual page 75

Windows NT frequently asked questions
data protection
drivers FAQs
windows NT
netware
unix - SCO
unix - linux
file:///C|/Documents%20and%20Settings/topher.COL-SPRINGS/Desktop/dltvs80%20manual/document/common/drivers_faqs/eng/nt_q6.htm [11/29/2001 8:35:55 AM]
http://www.hp.com/support/tape may have a later version
frequently asked questions
"Why do I get SCSI errors when using my tape drive?"
contents of this section
causes of SCSI errors
upgrading to the latest HBA drivers
how to obtain upgrades
This topic is available in English only
causes of SCSI errors
There can be many causes of SCSI errors:
1. Cabling can be too long, too many devices connected, no bus termination,
non-shielded internal cables being used for external applications, badly
seated connectors, tape drive has same SCSI ID as another device etc.
2. SCSI HBA.
3. Tape Drive.
4. HBA Driver.
5. Tape Device Driver.
6. Backup Application.
Of all of the above, cabling and drivers are by far the most likely causes of SCSI
errors.
upgrading to the latest HBA drivers
If you are experiencing SCSI errors, then having checked your cabling you should
consider upgrading your HBA drivers to use the latest drivers.
Drivers are constantly being refined by manufacturers, and HP's experience in
compatibility testing on HP Surestore tape drives has shown that using the latest
versions of drivers (especially HBA drivers) can solve many of the SCSI problems
that occur.
However, check out the answer to the question
need to be aware of when changing drivers in my system?"
in your system.
how to obtain upgrades
In order to check that the Backup Application supports the tape drive, check with
the ISV, or check "http://www.hp.com/go/connect".
next question
Go to the next question
Microsoft, ISV's and IHV's for use on Windows NT?"
related topics
"Which HP Surestore tape drives are certified by
hp learning products
back to list of questions
previous question
next question
"Are there any important points I
before altering drivers
© 1999-2001, Hewlett-Packard Company