HP Media Center m1100 - Desktop PC Getting Started Manual page 93

Problem
My remote sensor
is not receiving a
signal from the
remote control.
I cannot remove a
CD or DVD.
Solution
If a faint red light doesn't appear when you point the remote control at
the remote sensor, try the following:
1
Click Start, right-click My Computer, and then select
Properties.
2
Click the Hardware tab, and then click Device Manager.
3
Click the plus (+) sign next to Universal Serial Bus Controllers.
4
If the eHome Infrared Receiver is listed under Universal Serial Bus
Controllers, Windows is properly detecting the IR Receiver. If it is
not listed, go to the next step.
5
Unplug the end of the USB cable on the remote sensor from the PC
and plug it into the same USB port.
6
Disconnect all other USB devices, leave the remote sensor plugged
in, and then restart the PC. Plug in other USB devices after the
remote sensor appears in the Device Manager window.
You cannot remove a CD or DVD after you have turned off the computer.
Turn on the computer and press the Eject button to extend the tray.
89
Troubleshooting