HP Media Center m1100 - Desktop PC Getting Started Manual page 92

88
HP Media Center PC Getting Started Guide
Problem
I am using a TV
with Media Center,
but I cannot see
anything.
My software
stopped working.
My remote control
doesn't work.
Solution
Check that the TV is connected to the PC. See "Using the TV as a
■
Monitor" on page 30.
Check that the TV out image is enabled. See "Using the TV as a
■
Monitor" on page 30.
Refer to "Application and System Recovery" in the Warranty and
■
Support Guide that came with your PC, to reinstall a software
program. If your program came on a CD, follow the instructions
that came with the software to reinstall it.
Make sure that the batteries for the remote control are charged and
■
installed correctly.
Make sure the front of the remote sensor (IR Receiver) is not
■
blocked.
Point the remote control within a 45-degree angle range and less
■
than 26 feet (8 meters) away.
If a pressed key repeats itself or sticks, unplug the remote sensor
■
from the USB connector, wait one minute, and plug the remote
sensor back in. Try altering the lighting conditions in the room or
moving the location of the remote sensor if this continues.
Press the Enter button on the remote control after changing a
■
channel.
Point the remote control toward the remote sensor and press a
■
button. A faint red light should appear on the remote sensor. If the
light appears, then the problem is probably in the Media Center
software. Close Media Center, restart the PC, and then open
Media Center again.
If the remote control works in Media Center but not when changing
■
channels, you need to reconfigure the Media Center software
settings for the cable set-top box or satellite receiver.