Dealing With Problems - Panasonic CF-27LBAGHEM - Toughbook 27 - PIII 500 MHz Operating Instructions Manual

Dealing With Problems

When a problem occurs, refer to this page. The Reference Manual also contains detailed information. If you still cannot
troubleshoot the problem, contact Panasonic Technical Support.
Starting Up
The power indicator or bat-
tery indicator is not lit
is displayed
[POST Startup Error(s)] is
displayed
Windows startup, or an op-
eration is extremely slow
An operation is slow
The date and time are
incorrect
Others
Shutting down
Unable to shut down Win-
dows 95
Battery Indicator
The red indicator lights.
Repeated beeping sound
while the computer is in use.
The red indicator blinks
After the AC adapter is con-
nected, the orange indicator
blinks five times
Check the cable connection for the AC adapter.
Check to see if a fully charged battery is properly installed.
Remove the battery pack and disconnect the AC adapter, then connect them again.
Please input your password. If you have forgotten it, contact Panasonic Technical Support.
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Press F9 in the Setup Utility (
Utility's settings to their default values (except the password settings). Then, the Setup Utility
must be run once again for you to input the appropriate operating environment settings. (The
processing speed depends on the application software used, so this operation may not cause the
processing speed to increase.)
<For CF-27FCCKFAM model only>
Have you deleted the check mark for "Allow Windows to manage power use on this com-
puter" in [Start] - [Settings] - [Control Panel] - [Power] ? If it is unmarked, the computer
may automatically enter a power saving mode to prevent the temperature from rising above
allowable levels, depending on usage condition. Add the check mark to "Allow Windows to
manage power use on this computer".
You can set the date and time through [Date/Time] in [Start] - [Settings] - [Control Panel].
If you continue to experience problems, the internal battery maintaining the clock may
need to be replaced. Please contact Panasonic Technical Support.
Windows NT
When [APM 2.0 for NT] is not displayed in [Control Panel], this indicates that Phoenix
APM 2.0 for Windows NT
used under this condition, the date and time may be incorrectly displayed. Correct the
date and time, and then install Phoenix APM 2.0 for Windows NT
and time through [Date/Time] in [Start] - [Settings] - [Control Panel].
Press F9 in the Setup Utility (
Utility's settings to their default values (except the password settings).
Try removing all peripheral devices.
Windows 95
In the MS-DOS mode, run SCANDISK to check the hard disk.
At start-up, press F8 to operate the computer in the Safe mode.
Windows 95
If a USB device is connected, try removing it.
Do not shut down Windows during music playback.
The battery level is low. Save your data and power off your computer.
After connecting the AC adapter or replacing the battery pack with a fully charged one, turn
your computer on.
The battery pack or recharging function may be defective. Quickly remove the battery
pack and disconnect the AC adapter, then connect them again.
If the problem persists, contact Panasonic Technical Support.
Unable to charge because of an improper temperature range. (
"Setup Utility"). This will restore the Setup
®
is not installed. When the suspend or hibernation function is
"Setup Utility"). This will restore the Setup
® . You can set the date
page 6)
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