Preparing For A Virus Outbreak; Creating A Virus Outbreak Plan - Symantec 10551441 - AntiVirus Corporate Edition Administrator's Manual

172 Responding to virus outbreaks

Preparing for a virus outbreak

Preparing for a virus outbreak

Creating a virus outbreak plan

Track viruses using logs.
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Use the Central Quarantine Console to track infected computers on
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your network, and submit suspicious file samples to Symantec Security
Response for analysis and cure.
To prepare for a virus outbreak, you should create a virus outbreak plan and
define actions for handling suspicious files.
An effective response to a virus outbreak on your network requires a plan that
allows you to respond quickly and efficiently.
Table 5-1 outlines the tasks for creating a virus outbreak plan.
Table 5-1 A model virus outbreak plan
Task
Ensure that virus definitions files
are current.
Map your network topology.
Identify the virus.
Description
Verify that infected computers have the latest virus
definitions files, and use the Virus Definition
Transport Method to push new definitions if needed.
See "About virus definitions files"
Prepare a network topology map so that you can
systematically isolate and clean computers by
segment before you reconnect them to your local
network. Your map should contain the following
information:
Server names and addresses
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Client names and addresses
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Network protocols
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Shared resources
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Symantec AntiVirus logs are a good source of
information about viruses on your network. If you
can identify a virus from the logs, you can use the
Symantec Security Response Virus Encyclopedia to
learn how to remove the virus.
on page 145.