Symantec 10067161 - 10PK NORTON ANTIVIRUS Product Manual page 7

The name given to the Device during the
initial setup of such Device. If collected, the
name will be used by Symantec as an account
name for the Device under which You may
elect to receive additional services and/or
under which You may use certain features
of the Software. You may change such
account name at any time after installation
of the Software (recommended).
Status information regarding installation
and operation of the Software. This
information indicates to Symantec whether
installation of the Software was successfully
completed as well as whether the Software
has encountered an error. The status
information could contain personally
identifiable information only if such
information is included in the name of the
file or folder encountered by the Software at
the time of installation or error. The status
information is collected by Symantec for the
purpose of evaluating and improving
Symantec's product performance and
installation success rate. Symantec may also
use this information to optimize its
web-pages.
Information contained in email messages
that you send through the Software to
Symantec to report as spam or as incorrectly
identified as spam. These email messages
may contain personally identifiable
information and will be sent to Symantec
only with your permission, and will not be
sent automatically. If you send such
messages to Symantec, Symantec will use
them only for the purpose of improving the
detection ability of Symantec's antispam
technology. Symantec will not correlate these
files with any other personally identifiable
information.
Information contained in a report that You
may choose to send through the Software to
Symantec when the Software encounters a
problem. The report includes information
regarding the status of both the Software and
Your Device at the time that the Software
encountered the problem. The status
information about Your Device may include
the system language, country locale, and the
operating system version for Your Device, as
well as the processes running, their status
and performance information, and data from
files or folders that were open at the time the
Software encountered the problem. The
information could contain personally
identifiable information if such information
is included in, or is a part of the name of the
files or folders open at the time the Software
encountered the problem. This information
will be sent to Symantec only with Your
permission, and will not be sent
automatically. The information is collected
by Symantec for the purpose of correcting
the encountered problem and improving
Symantec's product performance. This
information will not be correlated with any
personally identifiable information.
The Internet Protocol (IP) address and/or
Media Access Control (MAC) address and the
Machine ID of the computer on which the
Software is installed to enable the Software
to function and for license administration
purposes.
Other general, statistical information used
for product analysis, and for improving
product functionality.
Unless it is expressly defined as optional, the
collected information as set out above is
necessary for the purpose of the functionality
of Symantec's products.
Information may be transferred to the
Symantec group in the United States or other
countries that may have less protective data
protection laws than the region in which You
are situated (including the European Union)
and may be accessible by Symantec
employees or contractors exclusively to be
used in accordance with the purposes
described above. For the same purposes the
information may be shared with partners
and vendors that process information on
behalf of Symantec. Symantec has taken
steps so that the collected information, if
transferred, receives an adequate level of
protection.
Subject to applicable laws, Symantec reserves
the right to cooperate with any legal process
and any law enforcement or other
government inquiry related to your use of
this Software. This means that Symantec
may provide documents and information
relevant to a court subpoena or to a law
enforcement or other government
investigation. In order to promote awareness,
detection and prevention of Internet security
risks, Symantec may share certain
information with research organizations and
other security software vendors. Symantec
may also use statistics derived from the
information to track and publish reports on
security risk trends. By using the Software,
You acknowledge and agree that Symantec