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Wireless networking problems
NOTE
❖
If your computer is equipped with an internal Wi-Fi
verify that Airplane mode is OFF (the wireless indicator light
❖
Verify that your computer can detect access points or routers. If
it can detect a Wi-Fi
configuration issue.
❖
Verify that signal strength is good using the utility provided
with the Wi-Fi
❖
If another computer is on the same network, verify that it has
network access, and can connect to the Internet. If, for
example, the other computer cannot browse to a public Web
site, the ISP's (Internet Service Provider) service may be
disrupted.
❖
Verify that the Service Set Identifier (SSID), or network
name, is correct
access point you are attempting to connect through. SSIDs are
case-sensitive.
❖
Check the Windows
that the Wi-Fi
operating system, and that the driver is loaded. To access
the Device Manager, from the Start screen begin typing
Computer, or if you are in the Desktop screen, move your
pointer over the upper or lower right corner of the screen.
When the Windows
Charm, and then type Computer. Click Control Panel,
System and Security, and then System. Carefully note any
error messages
confer with a support technician at a later time.
NOTE
This section provides general troubleshooting tips for networking
problems, specifically wireless (Wi-Fi
The terms and concepts used assume a basic understanding of
networks, and may be for more advanced users. If you need
assistance or if you are not familiar with the terminology, please see
®
Windows
Help and Support or contact your computer technician.
will be lit).
®
adapter.
-
i.e., that it matches the SSID assigned to the
®
adapter is recognized by the Windows
-
these will be very helpful if you should
To enable or disable wireless communication, use the
more information see
If Something Goes Wrong
Wireless networking problems
®
access point or router then it may be a
®
Control Panel's Device Manager to verify
®
Charms appear click the Search (
"TOSHIBA Function Keys" on page
®
) networking.
®
F12 key.
125
adapter,
®
)
For
135.
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