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Toshiba Satellite U840t User Manual

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Satellite U840t

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Summary of Contents for Toshiba Satellite U840t

  • Page 1 User's Manual Satellite U840t...

  • Page 2: Table Of Contents

    Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks ..........1-1 Regulatory Information ................. 1-2 Video Standard Notice ................1-7 OpenSSL Toolkit License Issues ............1-7 ENERGY STAR® Program ..............1-10 Disposing of the computer and the computer's batteries ....1-10 General Precautions ................
  • Page 3 Special features ..................5-4 TOSHIBA Password utility ..............5-5 TOSHIBA System Settings ..............5-8 USB Charge .................... 5-9 TOSHIBA Media Player by sMedio TrueLink+ ........5-11 TOSHIBA PC Health Monitor .............. 5-12 System Recovery ................5-13 Chapter 6 Troubleshooting Problem solving process ..............6-1 Hardware and system checklist ............

  • Page 4: Chapter 1 Toshiba Legal, Regulatory And Safety

    TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2013 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 5: Regulatory Information

    ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

  • Page 6: Fcc Conditions

    EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented User's Manual...

  • Page 7: Working Environment

    This product was designed to fulfil the EMC (Electromagnetic Compatibility) requirements to be observed for so-called “Residential, commercial and light industry environments”. TOSHIBA do not approve the use of this product in working environments other than the above mentioned “Residential, commercial and light industry environments”.
  • Page 8 For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. Disposal of batteries and/or accumulators...

  • Page 9: Following Information Is Only For Turkey

    The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.

  • Page 10: Video Standard Notice

    Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO") AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...
  • Page 11 Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)"...
  • Page 12 This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.

  • Page 13: Energy Star Program

    ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...
  • Page 14 Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode). In this condition, observe the following: Never cover your computer or AC adaptor with any object.

  • Page 15: Cleaning The Computer

    Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.

  • Page 16: Safety Icons

    Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down - a failure to follow this instruction may result in minor heat injury.

  • Page 17: Chapter 2 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 18: Using Your Computer For The First Time

    Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen. Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left click the mouse twice. Tap the touch screen twice.

  • Page 19: Connecting The Ac Adaptor

    DC power and reduces the voltage supplied to this computer. Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 20 When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in the User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched.

  • Page 21: Opening The Display

    Connect the AC adaptor’s DC output plug to the DC IN 19V jack on your computer. Figure 2-3 Connecting the DC output plug to the computer 1. DC IN 19V jack 2. DC output plug Plug the power cord into a live wall outlet - the DC IN/Battery indicator should glow.

  • Page 22: Turning On The Power

    When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status.

  • Page 23: Getting To Know Windows

    When it is displayed, be sure to read the License Terms carefully. Getting to know Windows For detailed information on what is new and how to operate Windows 8, please refer to the Windows Help and Support. Start screen The Start screen is the launching pad for everything you can do in the Windows operating system, providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information.

  • Page 24: Turning Off The Power

    Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Windows Store Although many applications will be pre-installed or built-in to your computer, you will also have the ability to download many other applications at the click of your mouse.

  • Page 25: Sleep Mode

    Please note that keyboard keys can only be used if the Wake- up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.

  • Page 26: Hibernation Mode

    Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than does the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature.

  • Page 27: Starting Hibernation Mode

    Do not switch to Hibernation Mode while transferring data to external media, such as USB devices, memory media or other external memory devices. Data will be lost. Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data to the Hard Disk Drive when the computer automatically shuts down because of a low battery condition.
  • Page 28 Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer will take a moment to save the current data in memory to the Hard Disk Drive. After you turn off the computer, and the content of memory has been saved to the Hard Disk Drive, turn off the power to any peripheral devices.

  • Page 29: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section.
  • Page 30 Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer. DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries.

  • Page 31: Right Side

    The integrated sound system provides support for the computer's internal speakers and microphone, as well as allowing an external microphone and headphones to be connected via the appropriate jacks. Right side The following figure shows the computer’s right side. Figure 3-3 The right side of the computer 1.

  • Page 32: Back

    Back The following figure shows the computer’s back. Figure 3-4 The back of the computer 1. Cooling vents Cooling vents The cooling vents help the processor to avoid overheating. Underside The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage.

  • Page 33: Front With The Display Open

    Force Shut down hole Insert a slender object such as a needle into this hole to force shut down the computer when the system is hang up. Front with the display open This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you.
  • Page 34 Microphone The built-in microphone allows you to import and record sounds for your application - please refer to the Sound System and Video mode section for more information. Web Camera LED The Web Camera LED glows when the Web Camera is operating. Web Camera Web Camera is a device that allows you to record video or take photographs with your...
  • Page 35 Touch Pad control The two buttons below the Touch Pad are used buttons like the buttons on a standard mouse - press the left button to select a menu item or to manipulate text or graphics designated by the pointer, and press the right button to display a menu or other function depending on the software you are using.

  • Page 36: Internal Hardware Components

    The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Diagnostic Tool.
  • Page 37 The capacity of the hard disk drive varies Solid State Drive depending on the model. To check which type of HDD/SSD is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Diagnostic Tool.

  • Page 38: Intel Rapid Start Technology

    Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at a time.

  • Page 39: Monitoring Of Power Conditions

    ® With the Intel Rapid Start Technology, the Windows can rapidly resume from Hibernation Mode and battery life will be longer than when in Sleep Mode. ® Intel Rapid Start Technology is enabled at factory default. The computer will switch to Hibernation Mode after two hours of Sleep Mode. You can use BIOS Setup to enable/disable the function and change the specified time setting from Sleep Mode to Hibernation Mode.
  • Page 40 The LED in the table below refers to the DC IN/Battery indicator. Power on Power off (no operation) AC adaptor Battery fully • Operates • No charge connected charged • No charge • LED: white • LED: white Battery partially •...

  • Page 41: Power Indicator

    If the battery pack becomes too hot while it is being charged, the charge will stop and the DC IN/Battery indicator will go out. When the battery pack's temperature falls to a normal range, charging will resume - this process will occur regardless of whether the computer's power is on or off. Power indicator Check the Power indicator to determine the power status of the computer - the following indicator conditions should be noted:...

  • Page 42: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. Using the Touch Screen You can use your finger to manipulate icons, buttons, menu items, the onscreen keyboard, and other items on the touch screen. Simply tap your finger once on the touch screen to open whatever you tap, such as an app.

  • Page 43: Keyboard Indicator

    104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages. In use there are different types of keys, specifically typewriter keys, function keys, soft keys, Windows special keys and the keypad overlay.
  • Page 44 This function is supported with some models. Some functions will show the toast notification at the edges of the screen. Those toast notifications are disabled at factory default. You can enable them in the TOSHIBA Function Key application. User's Manual...

  • Page 45: Battery

    To access it, click Desktop -> Desktop Assist -> Tools & Utilities -> Function Key. Windows special keys The keyboard provides two keys that have special functions in Windows, the Windows Start Button key activates the Start screen while the application key has the same function as the secondary (right) mouse button.

  • Page 46: Care And Use Of The Battery Pack

    The computer's RTC battery is a Ni-MH battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.

  • Page 47: Battery Charging Notice

    Battery type Power off Power on Battery pack (54Wh, 6 about 4.5 hours about 6 hours cell) RTC battery about 24 hours about 24 hours Please be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer - if you make heavy use of external devices for example, the battery might scarcely charge at all during operation.

  • Page 48: Maximizing Battery Operating Time

    You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time. This is because the computer needs this time to check the battery's remaining capacity and then calculate the remaining operating time, based on this together with the current power consumption.

  • Page 49: Lan

    Battery type Sleep Mode Shut Down Mode RTC battery about 30 days about 30 days Extending battery life To maximize the life of your battery packs: At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps as detailed below.

  • Page 50: Memory Media

    LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings could cause a malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures. If you are using Fast Ethernet LAN (100 megabits per second, 100BASE- TX), be sure to connect with a CAT5 cable or higher.
  • Page 51 capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants. Keep foreign objects out of the memory media slot. Never allow metal objects, such as screws, staples and paper clips, to enter the computer or Keyboard.

  • Page 52: Media Care

    The maximum capacity of SD memory cards is 2GB. The maximum capacity of SDHC memory cards is 32GB. The maximum capacity of SDXC memory cards is 64GB. Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards.

  • Page 53: Inserting A Memory Media

    SD Card (SD memory card, SDHC memory card and SDXC memory card) Set the write-protect switch to the lock position, if you do not want to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the steps as detailed below: Turn the memory media so that the contacts (metal areas) face down.

  • Page 54: Hdmi Device

    Click the Desktop tile and open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar. Point to memory media and click the left Touch Pad control button. Grasp the media and remove it. If you remove the memory media or turn off the power while the computer is accessing the memory media, you may lose data or damage the media.

  • Page 55: Settings For Display Video On Hdmi

    Please do not plug/unplug an HDMI device under the following conditions: The system is starting up. The system is shutting down. When you connect a television or external monitor to the HDMI port, the display output device is set to HDMI. When you unplug the HDMI cable and re-plug it, please wait at least 5 seconds before you re-plug the HDMI cable again.

  • Page 56: Optional Toshiba Accessories

    For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Universal AC Adaptor If you frequently use your computer at more than...

  • Page 57: Video Mode

    Audio Enhancements In order to apply the sound effects for your current speaker, follow the steps below. Click Desktop and right click on the Speakers icon on the Taskbar, and then select Playback devices from the sub menu. Select Speakers, and click Properties. On the Enhancements tab select the sound effects you would like, and click Apply.

  • Page 58: Chapter 5 Utilities And Advanced Usage

    To access this utility, click Desktop -> Desktop Assist -> Support & Recovery -> PC Diagnostic Tool. For details on TOSHIBA PC Diagnostic Tool, see the help file. TOSHIBA Password This utility allows you to set a password in order utility to restrict access to the computer.
  • Page 59 To access this utility, click Desktop -> Desktop Assist -> Tools & Utilities -> eco Utility. For details on TOSHIBA eco utility, see the help file. TOSHIBA Media This software is a multimedia player which can Player by sMedio be used to play back video, music and photo.
  • Page 60 To access the setup files of the drivers/utilities, type Applications from the Start screen, and then click Applications and Drivers from the list that appears. TOSHIBA Media Player by sMedio TrueLink+ application is not included in the setup files above but can be downloaded from Windows Store. User's Manual...

  • Page 61: Special Features

    Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures. To access the Power Options, click Desktop -> Desktop Assist ->...

  • Page 62: Toshiba Password Utility

    In this instance all unsaved data in memory will be lost. TOSHIBA Password utility The TOSHIBA Password utility provides two levels of password security: User and Supervisor. User's Manual...

  • Page 63: User Password

    Passwords set by the TOSHIBA Password utility function are different from the Windows password. User Password To start the utility, click the following items: Desktop -> Desktop Assist -> Tools & Utilities -> User Password User authentication may be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, etc.

  • Page 64: Supervisor Password

    To end the BIOS Setup, press F10, and then press ENTER to accept the changes. The computer will restart. If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE.

  • Page 65: Toshiba System Settings

    To run TOSHIBA System Settings, click Desktop -> Desktop Assist -> Tools & Utilities -> System Settings. The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition there are also three buttons: OK, Cancel and Apply.

  • Page 66: Usb Charge

    The settings or options explained here may vary depending on the model you purchased. After you changed the settings, a dialog box may appear to prompt you that the changes will take effect after the computer is restarted. Make sure to restart your computer immediately to apply these changes.
  • Page 67 When there is a current overflow of the external devices connected to the compatible ports, USB bus power (DC5V) supply may be stopped for safety reasons. When Sleep and Charge function is enabled, the USB Wakeup function does not work for compatible ports. In that case, if there is a USB port that does not have the Sleep and Charge function, attach the mouse or keyboard to it.

  • Page 68: Toshiba Media Player By Smedio Truelink

    TOSHIBA Media Player by sMedio TrueLink+ Please be aware of the following limitations when you use the TOSHIBA Media Player by sMedio TrueLink+: Notes on use This software is a multimedia player which can be used to play back video, music and photo.

  • Page 69: Toshiba Pc Health Monitor

    Click a music file to playback. The steps for playing a photo file on a local library: Click My Local Library on the Start Page of TOSHIBA Media Player. Click Photos in the upper-left corner of the screen. Select a folder icon or date icon for playback.

  • Page 70: System Recovery

    Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the HDD/SSD. The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way.
  • Page 71 Be sure to connect the AC adaptor when you create Recovery Media. Be sure to close all other software programs except the Recovery Media Creator. Do not run software such as screen savers which can put a heavy load on the CPU. Operate the computer at full power.
  • Page 72 Restoring the pre-installed software from your created Recovery Media If the pre-installed files are damaged, you are able to use the Recovery Media you have created to restore the computer to the state it was in when you originally received it. To perform this restoration, follow the steps below: When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost.

  • Page 73: Recovery Hard Disk Drive

    If you have not created "Recovery Media", please contact TOSHIBA support for assistance. Restoring the pre-installed software from the Recovery Hard Disk Drive A portion of the total Hard Disk Drive space is configured as a hidden recovery partition. This partition stores files which can be used to restore pre-installed software in the event of a problem.
  • Page 74 Visit https://backupmedia.toshiba.eu on the Internet. Follow the on-screen instructions. You will receive your Recovery Discs within two weeks after placing your order. User's Manual 5-17...

  • Page 75: Troubleshooting

    In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.

  • Page 76: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.

  • Page 77: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.

  • Page 78: Hardware And System Checklist

    If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator. If the indicator is glowing, the computer is connected to a live external power source.

  • Page 79: Overheating Power Down

    If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator.

  • Page 80: Real Time Clock

    Please refer to your software's documentation to garbled ensure that it is not remapping the keyboard in any way (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact TOSHIBA Support. User's Manual...

  • Page 81: Hard Disk Drive

    As a last resort you should reformat the Hard Disk Drive and then reload the operating system and all other files and data. If you are still unable to resolve the problem, contact TOSHIBA Support. Memory Media Card For further information, please refer to Operating Basics.

  • Page 82: Pointing Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section and the documentation supplied with your mouse.

  • Page 83: Usb Mouse

    Control Panel -> Hardware and Sound -> sensitive enough. Mouse. If you are still unable to resolve the problem, contact TOSHIBA Support. USB mouse Problem Procedure On-screen pointer In this instance the system might be busy - Try...

  • Page 84: Usb Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device.
  • Page 85 Sleep and Charge Enable the Sleep and Charge function in the function. TOSHIBA System Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.

  • Page 86: Sound System

    Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Please also refer to Operating Basics, and to the documentation supplied with your monitor for further information.

  • Page 87: Wireless Lan

    Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Wireless LAN Problem Procedure Cannot access...

  • Page 88: Toshiba Support

    TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.

  • Page 89: Appendix

    Appendix A Appendix Specifications This section summarizes the computer’s technical specifications. Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. The physical dimensions may vary depending on the model you purchased. Size 342 (w) x 232 (d) x 20.7 (h) millimeters (not including parts that extend beyond the main body).

  • Page 90: Ac Power Cord And Connectors

    AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm...

  • Page 91: Information For Wireless Devices

    United Kingdom UL approved BS approved Australia Europe AS approved Approved by the appropriate agency Canada China CSA approved CCC approved Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/ n), as defined and approved by the Institute of Electrical and...

  • Page 92: Wireless Devices And Your Health

    If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com, if you have any questions about using Wireless LAN or Bluetooth Card from TOSHIBA. In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm Wireless Devices and your health Wireless products, like other radio devices, emit radio frequency electromagnetic energy.

  • Page 93: Card Specifications

    TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications...

  • Page 94: Bluetooth Wireless Technology

    Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a and n) Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) The range of the wireless signal is related to the transmit rate of the wireless communication. Communications at lower transmit range may travel larger distances.

  • Page 95: Radio Regulatory Information

    Radio Regulatory Information The Wireless device is must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. This product complies with the following radio frequency and safety standards. Europe Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe France:...
  • Page 96 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
  • Page 97 check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS 210 of Industry Canada.
  • Page 98 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.

  • Page 99: Device Authorization

    2.4 : This equipment uses a frequency of 2.4GHz. DS : This equipment uses DS-SS modulation. OF : This equipment uses OFDM modulation. 4 : The interference range of this equipment is less than 40m. : This equipment uses a frequency bandwidth from 2,400MHz to 2,483.5MHz.

  • Page 100: Radio Approvals For Wireless Devices

    Radio approvals for wireless devices This equipment is approved to the radio standard by the countries/regions in the following table. If you use this equipment in the countries/regions which are not listed in the table blow, please contact TOSHIBA Support. Austria Belgium Bulgaria...

  • Page 101: Legal Footnotes

    For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information.

  • Page 102: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.

  • Page 103: Copy Protection

    Over a period of time, and depending on the usage of the computer, the brightness of the LCD screen will deteriorate. This is an intrinsic characteristic of LCD technology. Maximum brightness is only available when operating in AC power mode. Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen.
  • Page 104 bps: bits per second Compact Disc CD-ROM: Compact Disc Read-only Memory CD-RW: Compact Disc-rewritable CMOS: Complementary Metal-oxide Semiconductor CPU: Central Processing Unit Direct Current DDR: Double Data Rate DIMM: Dual Inline Memory Module DVD: Digital Versatile Disc DVD-R: Digital Versatile Disc-recordable DVD-RAM: Digital Versatile Disc-random Access Memory DVD-R DL:...
  • Page 105 MMC: Multi Media Card OCR: Optical Character Recognition (Reader) Personal Computer PCI: Peripheral Component Interconnect PCMCIA: Personal Computer Memory Card International Association RAM: Random Access Memory RGB: Red, Green, and Blue RFI: Radio Frequency Interference ROM: Read Only Memory RTC: Real Time Clock S/P DIF: Sony/philips Digital Interface Format...

  • Page 106: Index

    Index Display controller 3-10 Documentation list 2-1 AC adaptor Dual Pointing Device additional 4-15 Touch Pad 6-8 connecting 2-3 DC IN 19V jack 3-2 ASCII characters 4-4 Equipment checklist 2-1 External monitor problems 6-13 Battery extending life 4-8 monitoring capacity 4-6 real time clock 3-9, 4-4 save mode 5-4 types 4-4...
  • Page 107 Hibernation Mode 2-10 panel on/off 5-4 Shut Down mode 2-8 Sound system Sleep Mode 2-9 problems 6-12 turning off 2-8 turning on 2-6 Problems AC power 6-5 TOSHIBA Desktop Assist 5-1 Analyzing the problem 6-2 Battery 6-5 User's Manual Index-2...
  • Page 108 TOSHIBA PC Diagnostic Tool 5-1 USB device problems 6-10 Video mode 4-16 Video RAM 3-9 Web Camera 3-6 Wireless communication A-4 User's Manual Index-3...

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