Troubleshooting - Maytag MHW8000AG Use And Care Manual

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/product_help –
If you experience
Error Code Appears in Display
Once any possible issues are corrected, touch POWER/CANCEL once to clear the code. Reselect and restart the cycle.
Sud (Excess suds) Excessive suds in washer. Washer is
appears in display running a suds reduction routine.
dEt (Detergent) The dispenser cartridge is not
appears in display detected.
Check for proper water supply.
F 08 followed by E 01
(water supply error)
appears in display
Check plumbing for correct drain hose
F 09 followed by E 01
installation. Drain hose extends into
(drain pump system
standpipe farther than 4
error) appears in display
Not using HE detergent or using too
much HE detergent.
Washer door not locking.
followed by
F 05 E 02
(door will not lock)
appears in display
Motor is having difficulty turning the
F 07 followed by E 01
washer drum.
(motor drive error)
appears in display
Load detected in drum during Clean
"r L " (remove load)
appears in display Washer with affresh
The three detergent level Detergent dispenser is not securely in
status lights are lit place.
Detergent Level sensor error.
Washer making error Door has not been opened and closed
beeps for at least 3 cycles.
Washer beeps when Door not closed.
START is touched
F ## E ## System error code.
code other
than as described above
appears in display
Int (interrupted) The cycle was paused or cancelled.
appears in display
18
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
Possible Causes
⁄ " (114 mm).
1
2
® cycle.
Allow the washer to continue. Use only HE detergent.
Always measure detergent, and base detergent quantity on
load size. Follow detergent manufacturer's instructions.
Touch WATER HARDNESS to change water hardness to "soft. "
Ensure the dispenser cartridge is inserted correctly and the
dispenser drawer is shut completely. For single-load doses of
detergent, ignore this message.
Both hoses must be attached and have water flowing to the inlet
valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Touch POWER/CANCEL once to clear the code. Then touch POWER/
CANCEL again to restart washer. If code appears again, call for service.
Check drain hose for proper installation.
Make sure the drain hose is not kinked, pinched, or blocked.
Remove any clogs from drain hose.
Use drain hose form and securely attach to drainpipe or tub.
Lower drain hose if the end is higher than 96" (2.4 m) above
the floor.
Use only HE detergent. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Touch POWER/CANCEL to cancel the cycle. Make sure the door is
closed completely and latching. Check for items in the washer drum
that may be keeping the door from closing completely.
Washer is tightly packed. Remove some items. See "Cycle Guide"
for load size recommendations. Make sure that all shipping
materials have been removed. See the Installation Instructions.
Remove items from washer drum and restart Clean Washer with
affresh ® cycle.
Pull out the dispenser and slide it back in place.
Touch POWER/CANCEL to reset system. If this fails, unplug
washer or disconnect power for one minute, then plug in washer or
reconnect power.
This code may appear when the washer is first turned on.
Open and close the door to clear the display.
Close the door completely.
Touch POWER/CANCEL once to clear the code. Then touch
POWER/CANCEL again to restart washer. If code appears again,
call for service.
The washer can take 20 to 30 minutes to stop spinning
and drain and will display this error code during that time.
Touch POWER/CANCEL once to clear the code. Then touch
POWER/CANCEL again to restart washer.
Solution