Section 5 Warranty - Keurig Platinum B70 Owner's Manual

SECTION 4
Troubleshooting
SITUATION SOLUTION
Brewer does not • Plug Brewer into an independent outlet.
have power Check to be sure that it is plugged in securely.
•
Plug into a different outlet.
•
Reset your home's circuit breaker, if necessary.
•
Make sure that the Power Switch has been turned
•
on and LCD lights are illuminated.
Brewer will • After placing the K-Cup ® pack in the K-Cup ®
not brew Holder, make sure the Handle is pushed down securely
and the LCD Control Center indicates "READY TO
BREW" with the Left, Right and BREW Buttons flashing,
then press the Left, Right or BREW Button.
If the LCD Control Center indicates "ADD WATER,"
•
add water to the Water Reservoir or make sure the
Water Reservoir is seated properly in its base.
• If the LCD Control Center indicates "ADD WATER"
even after refilling, contact Customer Service at
1.866.901.BREW (2739).
The Exit Needle may be clogged (refer to page 14).
•
If the LCD Control Center indicates "PRIME" and the
•
blue light in the Water Reservoir is flashing, see below.
LCD Control Center Completely remove the Water Reservoir and
•
indicates "PRIME" thoroughly clean (refer to page 14). Ensure the
and the blue light in Water Reservoir is fully filled with water. Return it
the Water Reservoir to the Brewer and ensure it is seated properly
is flashing (refer to page 6).
If you have completed the above procedure two
•
times and this situation persists, contact Customer
Service at 1.866.901.BREW (2739).
SITUATION SOLUTION
Brewing a • The Exit Needle may be clogged (refer to page 14).
partial cup Clean the K-Cup ® Pack Holder Assembly if necessary
•
and rinse under faucet (refer to page 13).
The Water Reservoir may have been removed during
•
brewing. Replace the Water Reservoir and perform a
cleansing brew without a K-Cup
De-scale the Brewer (refer to page 14).
•
Pack • If you have repeated the de-scale procedure on your
Brewer two times and it is still only brewing
a partial cup, contact Customer Service at
1.866.901.BREW (2739).
The time is not The time will not be displayed on the LCD Control
•
displayed on the Center unless you have set it. To set the clock, follow
LCD Control the procedure on page 10.
Center • If power is interrupted to the Brewer, you will need
to set the clock again using the procedure on page 10.
Brewer shuts Check to make sure that the Auto Off timer
•
off or turns on and/or On/Off time features have not been set.
automatically To do this, press the MENU Button and scroll
through the programming options. "OFF" should
be indicated for Auto Off timer and On/Off. If "OFF"
is not indicated, follow directions on page 10 to reset.
The blue light in The water level is low and a full cup cannot be
•
Water Reservoir is brewed. Add water to Water Reservoir.
flashing If the LCD Control Center indicates "PRIME," please
•
see situation to the left (LCD Control Center
indicates "PRIME" and the blue light in the Water
Reservoir is flashing).
If any problems persist, contact Customer Service at 1.866.901.BREW (2739)
16
SECTION 5
Limited One Year Warranty
Keurig, Incorporated warrants that your Brewer will be free of defects in
materials or workmanship
of purchase. It is recommended that you fill out and return the warranty card
pack.
®
enclosed with your Brewer so that your purchase information will be stored
in our system. Keurig will, at its option, repair or replace a defective Brewer
without charge upon its receipt of proof of the date of purchase. If a
replacement Brewer is necessary to service this warranty, the replacement
Brewer may be new or reconditioned. If a replacement Brewer is sent, a new
limited one year warranty will be applied to the replacement Brewer.
This warranty only applies to Brewers operated in the United States and
Canada. This warranty gives you specific legal rights, and you may also have
other rights that vary from state to state and, in the case of Canada, from
province to province.
Only the use of Keurig Brewed
guarantee the proper functioning and lifetime of your Keurig
damage to or malfunction of your Brewer resulting from the use of non
Keurig Brewed K-Cup
® ®
this warranty or may result in a service fee if the damage or malfunction is
determined to be caused by such use.
What is not covered by the Limited Warranty?
THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR INCIDENTAL
DAMAGES SUCH AS PROPERTY DAMAGE AND DOES NOT COVER
INCIDENTAL COSTS AND EXPENSES RESULTING FROM ANY BREACH
OF THIS WARRANTY, EVEN IF FORESEEABLE. Some states or provinces
do not allow the exclusion or limitations of incidental or consequential
damages, so the above limitation or exclusion may not apply to you
depending on the state or province of purchase.
Warranty
Nor does this warranty cover damages caused by use of non Keurig Brewed
K-Cup brand packs or accessories, services performed by anyone other
®
use for one year from the date
under normal home
than Keurig or its authorized service providers, use of parts other than
genuine Keurig parts, or external causes such as abuse, misuse,
inappropriate power supply or acts of God.
Other Limitations
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER EXPRESS
WARRANTY, WHETHER WRITTEN OR ORAL. IN ADDITION, KEURIG HEREBY
SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO
YOUR B70 BREWER, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. Some
states or provinces do not allow disclaimers of such implied warranties or
limitations on how long an implied warranty lasts, so the above limitation
may not apply to you depending on the state or the province of purchase.
® K-Cup ® brand packs and accessories will
® Brewer. Any
How do you obtain warranty service?
Keurig ® Brewers are high-quality appliances and, with proper care, are
brand packs and accessories may not be covered by
intended to provide years of satisfying performance. However, should the
need arise for warranty servicing, simply call Keurig Customer Service at
our toll free phone number 1.866.901.BREW (2739). Please do not return your
Brewer for servicing without first speaking to Keurig Customer Service to
obtain an Authorization to Return number (ATR). Keurig
without an ATR number will be returned to the sender without servicing.
Keurig, Incorporated
55 Walkers Brook Drive
Reading, MA 01867
1.866.901.BREW (2739)
17
®
Brewers returned
®