Contents
1 Overview..................................................................................................6
Hardware components..............................................................................................................6
Hardware configuration.............................................................................................................6
Documentation available.........................................................................................................10
Backing up the SAS switch.......................................................................................................13
Troubleshooting......................................................................................................................14
Overview..........................................................................................................................15
Before you start.............................................................................................................15
Obtaining a license key......................................................................................................16
Obtain the MAC address...............................................................................................16
Request the license key..................................................................................................16
Run server diagnostics...................................................................................................17
Next steps....................................................................................................................18
Repairing a storage system......................................................................................................18
Upgrading SAN/iQ software...................................................................................................19
Upgrading firmware................................................................................................................19
Replacing a storage blade..................................................................................................22
Replacing the controller......................................................................................................24
Replacing the SAS switch.........................................................................................................26
Replacing a SAS cable............................................................................................................26
Contents
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