Buffalo AirStation NFINITI High Power WHR-300HP User Manual page 94

Chapter 6 Troubleshooting
Issue:
What can I do if my wireless connection drops randomly or seems slow?
Answer:
There are many environmental factors that may cause this. First, ensure the issue is not range related
by moving the wireless router and the client device closer together. If the the connection drops
continue, then range is probably not the issue.
Other 2.4 GHz devices such as microwaves, other wireless networks, and 2.4 GHz wireless phones
may impact performance. Try a different wireless channel for your wireless router. Log in to the
wireless router with your browser. Click on [Wireless] - [Basic]. Wireless channels from 1 - 11 may be
selected. Try the Auto-Channel option if available. Otherwise, manually select an alternate channel
and click [Apply].
Issue:
Though I am able to successfully make a connection with my wireless router, I am unable to access
the Internet with my web browser.
Answer:
First, power off the Cable or DSL modem, the wireless router, and your computer. Move the router's
mode switch to the ON position. Verify that the modem is connected to the wireless router with an
Ethernet cable to the WAN port. Power on the modem and wait one minute. Power on the wireless
router and wait another minute. Power on the computer. Open a browser on the computer and
navigate to a familiar website to verify whether the Internet connection is functioning normally.
If after these steps, an Internet connection is still unavailable, power off the Cable or DSL modem
and computer again and directly connect your computer to the Cable or DSL modem with a cable
between the computer and the port on the modem. Power on the modem and wait one minute.
Power on the computer and again check for an Internet connection.
If an Internet connection IS NOT available with a direct connection to the computer, please call the
Internet Service Provider who installed the modem.
If an Internet connection IS available with a direct connection to the computer, please call our
customer support.
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