Returning Merchandise For Service - Supermicro Supero X8DAH+-F User Manual

Super micro - x8dah+-f server motherboard
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X8DAH+/X8DAH+-F/X8DAH+(-F)-LR User's Manual
Page 1-6 for memory support.) It is strongly recommended that you do not mix
memory modules of different speeds and sizes. Please follow all memory installa-
tion instructions given on Section 2-4 in Chapter 2.
Question: How do I update my BIOS?
Answer: It is recommended that you do not upgrade your BIOS if you are not
experiencing any problems with your system. Updated BIOS files are located on
our website at http://www.supermicro.com/support/bios/. Please check our BIOS
warning message and the information on how to update your BIOS on our web-
site. Select your motherboard model and download the BIOS file to your computer.
Also, check the current BIOS revision and make sure that it is newer than your
BIOS before downloading. You can choose from the zip file and the .exe file. If you
choose the zip BIOS file, please unzip the BIOS file onto a bootable USB device.
Run the batch file using the format flash.bat filename.rom from your bootable USB
device to flash the BIOS. Then, your system will automatically reboot. Please note
that this process may take a few minutes to complete. Do not be concerned if the
screen is paused for a few minutes.
Warning
to prevent possible system boot failure!
Note
: The SPI BIOS chip used on this motherboard cannot be removed.
Send your motherboard back to our RMA Department for repair.
Question: What's on the CD that came with my motherboard?
Answer: The supplied CD has drivers and programs that are needed for your sys-
tem. Please review the CD and install the applications you need. Applications on
the CD include chipset drivers for the Windows OS, security and audio drivers.
3-4

Returning Merchandise for Service

A receipt or copy of your invoice marked with the date of purchase is required be-
fore any warranty service will be rendered. You can obtain service by calling your
vendor for a Returned Merchandise Authorization (RMA) number. When returning to
the manufacturer, the RMA number should be prominently displayed on the outside
of the shipping carton, and mailed prepaid or hand-carried. Shipping and handling
charges will be applied for all orders that must be mailed when service is complete.
For faster service, You can also request a RMA authorization online (http://www.
supermicro.com/support/rma/).
This warranty only covers normal consumer use and does not cover damages in-
curred in shipping or from failure due to the alternation, misuse, abuse or improper
maintenance of products.
During the warranty period, contact your distributor first for any product problems.
: Do not shut down or reset the system while updating the BIOS
3-4

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