Product Status Messages - Epson WF-2520 User Manual

Product Status Messages

You can often diagnose problems with your product by checking the messages on its LCD screen.
LCD screen message
Paper jam
Paper jam in the ADF
Communication error
Printer error
ADF error
Scanner error
A fax error has occurred
A printer's ink pad is
nearing the end of its
service life.
A printer's ink pad is at
the end of its service life. Epson for support.
No dial tone
Recovery mode
Parent topic:
Related references
Paper Jam Problems
Document Jams in the Automatic Document Feeder
Where to Get Help
Condition/solution
Paper is jammed in the product. Remove the jammed paper and press the
OK button to clear the error.
Paper is jammed in the ADF or an object is blocking the hole in the front left
corner of the product next to the scanner glass. Remove the object or
jammed paper and follow the prompts on the LCD screen to clear any error
messages.
Make sure the computer is connected to your product and your software is
installed correctly.
Turn the product off. Make sure no paper is jammed in the product, then turn
the product back on again. If the error continues, contact Epson for support.
Turn the product off and then back on again. If the error continues, contact
Epson for support.
The ink pad is near the end of its service life. Contact Epson for support. (To
continue printing, press the OK button.)
The ink pad is at the end of its service life. Turn off the product and contact
Make sure the phone cable is connected correctly and the phone line works.
If you connected the product to a PBX (Private Branch Exchange) phone line
or Terminal Adapter, turn off the Dial Tone Detection setting.
An error has occurred during firmware updating. Connect your product using
a USB cable and try updating the firmware again. If you still receive this error
message, contact Epson for support.
Solving Problems
210