Page 1: User Guide
HP Netserver LP 2000r User Guide (1.13 and 1.26 GHz) Online Version: 2.0 Last Updated: June 2001...
Page 2: Audience Assumptions
Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Page 3: Table Of Contents
Contents 1 Controls, Ports, and Indicators ..............1 Introduction ......................1 Front Panel ......................1 Rear Panel......................4 Applying Power to the HP Netserver ..............6 Powering-Up the HP Netserver ..............6 Powering-Down the HP Netserver ..............6 Connecting AC Power to Multiple-Server Configurations ......7 Sleep States (ACPI) ..................
Page 4 Contents Memory Installation Guidelines ..............32 Installing Additional DIMMs ................32 Removing DIMMs .................... 36 5 Installing Additional Boards................. 39 Introduction ...................... 39 Tested PCI Boards ..................39 Tools Required .................... 39 Accessory Board Installation Guidelines ............40 IRQ Settings ....................40 Boot Priority....................
Page 5 Contents Attaching the Cable Management Arm ............72 8 Rack Mounting the HP Netserver (2-Post) ..........75 Introduction ...................... 75 Tools Required .................... 77 HP Netserver Rack Mount Parts List ............77 Rack Configuration Tools ................77 Safety Precautions ..................78 Marking the Columns..................
Page 6 Contents Introduction ....................105 Tools Required ....................105 Common Installation Problems..............106 Troubleshooting Sequence ............... 106 Netserver Will Not Power On ..............107 Problems after Netserver is Powered On..........107 Clearing the CMOS Configuration............. 108 Resetting a Lost Password ............... 110 Hardware Problems..................
Page 7: Controls, Ports, And Indicators
1 Controls, Ports, and Indicators Introduction Before operating the HP Netserver LP 2000r, familiarize yourself with the Netserver's controls, ports, and indicators, as shown in Figures 1-1 through 1-3. Front Panel The front panel of the HP Netserver provides the controls and indicators commonly used when operating the Netserver.
Page 8 Chapter 1 Controls, Ports and Indicators FDD Eject Button CD-ROM Eject Button CD-ROM CD-ROM Activity LED FDD Activity LED Flexible Disk Drive (FDD) SCSI Disk ID 0 SCSI Disk ID 1 SCSI Disk ID 2 Figure 1-2. Control Panel Indicators Table 1-1.
Page 9 Chapter 1 Controls, Ports and Indicators Table 1-2. Component Indicators LED ICON Description Temperature/Fan This LED indicates the system temperature and fan speed status: • Steady Green indicates normal temperature and fan speed. • Alternating Red/Green indicates temperature has exceeded the warning threshold or the fan speed has Error! fallen below the warning threshold.
Page 10: Rear Panel
Chapter 1 Controls, Ports and Indicators Rear Panel The ports and connectors at the rear are listed below and shown in Figure 1-3. • The power connector accepts a standard power cable to connect the HP Netserver LP 2000r with a UPS or the site power source. A second power supply for redundancy is optional.
Page 11 Chapter 1 Controls, Ports and Indicators PCI Slot (1) Power Mouse Parallel A/MGMT LAN B Keyboard Video External Serial A/MGMT SCSI Connector Figure 1-3. Rear Panel and Ports Table 1-3. Rear Panel LED Indicators Indicator Definition Power Supply Each power supply module has a status LED: •...
Page 12: Applying Power To The Hp Netserver
Chapter 1 Controls, Ports and Indicators Applying Power to the HP Netserver Powering-Up the HP Netserver 1. Turn on power to the monitor connected to the HP Netserver. Turning on the monitor first ensures that video output auto-configures properly as the Netserver boots up. 2.
Page 13: Connecting Ac Power To Multiple-Server Configurations
Chapter 1 Controls, Ports and Indicators Connecting AC Power to Multiple-Server Configurations The HP Netserver temporarily draws a large "inrush current," when first connected to an AC power source. The inrush current is much greater than the Netserver's normal operating current and generally, the AC power source can handle the normal inrush current.
Page 14 Chapter 1 Controls, Ports and Indicators The Netserver supports certain types of system activity, which is used as wake-up events from these sleep states. These wake-up events can be generated from the power button, LAN activity, and scheduled events. NOTE The HP Netserver’s power management policies (transitions between various power states) and the user options are specific to the particular ACPI-compliant NOS installed on the...
Page 15: Opening And Closing The Hp Netserver
2 Opening and Closing the HP Netserver Introduction This chapter describes how to the remove the front bezel, top cover, and air flow guide from the HP Netserver LP 2000r. WARNING Before removing the cover, always disconnect the power cord and unplug cables.
Page 16: Replacing The Front Bezel
Chapter 2 Opening and Closing the HP Netserver Figure 2-1. Removing the Front Bezel Replacing the Front Bezel 1. Hook the bottom edge of the bezel onto the pins at the front of the chassis. See Figure 2-1. 2. Close the bezel and press the top corners to snap it into place. Removing the Top Cover You do not need to remove the front bezel to remove the top cover of the Netserver.
Page 17: Replacing The Top Cover
Chapter 2 Opening and Closing the HP Netserver 4. Release the top cover by turning the knob at the front of the chassis in a clockwise direction. See Figure 2-2. 5. Slide the top cover about ½ inch (13mm) toward the front of the Netserver and then lift it off the chassis.
Page 18 Chapter 2 Opening and Closing the HP Netserver Figure 2-3. Replacing the Cover 3. Turn the knob to the Closed position (counter-clockwise). See Figure 2-3. 4. Slide the Netserver back into the rack.
Page 19: Removing The Rear Chassis Blower/Bracket And Air Flow Guide
Chapter 2 Opening and Closing the HP Netserver Removing the Rear Chassis Blower/Bracket and Air Flow Guide The blower generates the air that cools the processor heatsinks. The air flow guide directs air onto the processor heatsinks. The air flow guide sits directly over the DIMMs and must be removed to install or remove DIMMS.
Page 20: Replacing The Rear Chassis Blower/Bracket And Air Flow Guide
Chapter 2 Opening and Closing the HP Netserver Replacing the Rear Chassis Blower/Bracket and Air Flow Guide To replace the rear chassis blower/bracket and air flow guide, simply reverse the steps described in the preceding procedure. Removing the PCI Card Cage The PCI card cage contains the 3 PCI card slots on a riser board, and must be removed in order to access PCI cards.
Page 21: Replacing The Pci Card Cage
Chapter 2 Opening and Closing the HP Netserver Replacing the PCI Card Cage Follow these steps to replace the PCI card cage and reconnect the card cage fan to the system board. 1. Align the PCI card cage with the guides on the and left side of the chassis. Lower the PCI card cage and plug the fan into the connector on the system board.
Page 23: Installing Mass Storage Devices
3 Installing Mass Storage Devices Introduction The HP Netserver LP 2000r comes standard with an IDE CD-ROM and a slim-line flexible disk drive, and can accommodate up to six Hot Swap SCSI hard drives. A SCSI tape backup drive may be connected as an option to the external SCSI connector at the rear.
Page 24 Chapter 3 Installing Mass Storage Devices • SCSI Device Selection o Use only HP LVD low-profile (1 inch) SCSI 3.5-inch hard disk drives in the Hot Swap drive slots. o Ensure the SCSI devices you install in Hot Swap slots do not have terminations installed.
Page 25: Boot Priority
Chapter 3 Installing Mass Storage Devices CAUTION Thermal damage or excessive electromagnetic radiation may result if you operate the HP Netserver without filler panels inserted in empty SCSI HDD slots. Figure 3-1. HP Netserver Mass Storage Drives Boot Priority The Netserver's boot order should be considered when selecting a boot device. This is especially important if you are installing a board that requires a high priority in the boot order.
Page 26: Hardware Mirroring
* The primary IDE (IDE-1) cable is connected to the factory-installed CD-ROM drive. A secondary IDE connector (IDE-2) is available on the system board, but is not supported by Hewlett-Packard. ** Both SCSI channels (A and B) can each support up to 15 devices; however, there are only enough internal storage slots for six Hot Swap SCSI hard drives.
Page 27: Installing Hot Swap Hard Drives
Chapter 3 Installing Mass Storage Devices CAUTION To prevent damage to the Hot Swap SCSI hard disk drives, do not use a HVD (high voltage differential) DAC controller. If you are mirroring hard drives using the HP NetRAID Controller board, refer to "Duplexing SCSI Hard Disk Drives"...
Page 28 Chapter 3 Installing Mass Storage Devices Figure 3-2. Removing a Filler Panel 2. Remove the SCSI drive from its protective packaging and open the ejector arms, as shown in Figure 3-3. 3. Slide the SCSI drive into the slot until you feel resistance. Then press in firmly until the drive is fully seated into the connector on the SCSI back plane.
Page 29 Chapter 3 Installing Mass Storage Devices Figure 3-3. Inserting a SCSI Drive 4. Make sure the drive is pushed in completely. Close the ejector arms and press them in until the latch clicks into place. See Figure 3-4.
Page 30: Removing Hot Swap Hard Drives
Chapter 3 Installing Mass Storage Devices Figure 3-4. Closing Drive Ejector Arms 5. Verify that the drive is flush with the other drives. If the drive is not flush, it is not seated properly in the drive slot. Open the ejector arms and repeat Step 3 and 4.
Page 31 Chapter 3 Installing Mass Storage Devices Figure 3-5. Opening Drive Ejector Arms 2. Remove the drive: a. Using both hands, grasp the ejector arms and firmly pull the drive out about an inch to disengage the connection on the backplane. See Figure 3-6.
Page 32: Duplexing Scsi Hard Disk Drives
Chapter 3 Installing Mass Storage Devices Figure 3-6. Removing a SCSI Drive Duplexing SCSI Hard Disk Drives This section provides instructions for duplexing SCSI hard drives by using internal SCSI channels (see Figure 3-8) or a SCSI host bus adapter card, such as the HP NetRAID Controller board (see Figure 3-9).
Page 33: Duplexing Using Internal Scsi Channels
Chapter 3 Installing Mass Storage Devices Rear Front SCSI 3 Top Connector BACKPLANE B SCSI 4 Bottom Connector SCSI 5 SCSI Terminator Cable B SCSI Channel A SCSI 0 Top Connector SCSI 1 BACKPLANE A Bottom Connector SCSI 2 External Cable A SCSI Cable A = External SCSI Cable...
Page 34: Duplexing With A Scsi Host Bus Adapter Card
Chapter 3 Installing Mass Storage Devices Front Rear SCSI 3 Top Connector BACKPLANE B SCSI 4 Bottom Connector SCSI 5 SCSI Terminator Cable B SCSI Channel A SCSI 0 Top Connector SCSI 1 BACKPLANE A Bottom Connector SCSI 2 External SCSI Cable A = External SCSI Cable (Cable A Removed)
Page 35 Chapter 3 Installing Mass Storage Devices 4. Fold the cables in the PCI card cage as shown in Figure 3-11. NOTE Ensure the cables do not impede airflow or obstruct the PCI card cage fan. Rear Front SCSI 3 Top Connector BACKPLANE B SCSI 4 Bottom Connector...
Page 36 Chapter 3 Installing Mass Storage Devices Figure 3-10. Channel 0 and Channel 1 Connectors Figure 3-11. Folding Cables within the PCI Card Cage...
Page 37: Installing Additional Memory
NOTE Use only PC 133 (133 MHz) SDRAM DIMMs acquired from Hewlett-Packard. The EDO DIMMs and PC 100 SDRAM DIMMs from earlier HP Netserver models will fit into the DIMM slots in the Netserver, but the EDO DIMMs and PC 100 SDRAM will not function properly.
Page 38: Memory Installation Guidelines
Chapter 4 Installing Additional Memory Memory Installation Guidelines • The HP Netserver LP 2000r only uses PC 133 (133 MHz) SDRAM DIMMs, which are electrically different from the EDO and PC100 SDRAM memory modules used in previous HP Netserver models. •...
Page 39 Chapter 4 Installing Additional Memory Figure 4-1. Removing the Air Flow Guide 6. Locate the DIMM slots on the system board, and choose an empty slot to install a DIMM. See Figure 4-2. DIMMs may be installed in any combination, in any slot, but HP recommends starting at slot 0 and filling the slots in order, with the largest size first.
Page 40 Chapter 4 Installing Additional Memory DIMM Slots System Board (top view) Figure 4-2. DIMM Locations on System Board 7. Spread the two retaining latches on the slot outward. See Figure 4-3. 8. Remove a DIMM from its container, handling the module by its edges. •...
Page 41 Chapter 4 Installing Additional Memory 9. Align the notches on the DIMM with the keys on the slot. See Figure 4-3. Retaining Latches (2) Keys Notches DIMM Slot 30 Degrees Figure 4-3. Aligning the DIMM 10. Hold the DIMM at approximately 30 ° to the system board and press the DIMM firmly and evenly into the slot until the retaining latches close.
Page 42: Removing Dimms
Chapter 4 Installing Additional Memory DIMM Slots System Board Figure 4-4. Inserting DIMMs Removing DIMMs You may need to remove a DIMM module to downsize your memory configuration or to replace a defective DIMM. 1. Log off all users, back up files, and power down the HP Netserver. For detailed instructions, see "Powering-Down the HP Netserver,"...
Page 43 Chapter 4 Installing Additional Memory 5. Remove the air flow guide. See Figure 4-1. Refer to "Removing the Rear Chassis Blower/Bracket and Air Flow Guide" in Chapter 2, "Opening and Closing the HP Netserver." 6. Locate the DIMM slots on the system board. See Figure 4-2. 7.
Page 45: Installing Additional Boards
HP Netserver LP 2000r under the Service and Support topic for the specific NOS used in the Netserver at HP’s web site: http://www.hp.com/netserver/support/ All Hewlett-Packard accessory boards comply with the U.S. National Electrical code (NFPA 70) Class 2. For additional information, refer to the Readme file and Configuration Advisor on your HP Netserver Navigator CD-ROM.
Page 46: Accessory Board Installation Guidelines
Chapter 5 Installing Additional Boards Accessory Board Installation Guidelines The following sections provide guidelines for installing PCI accessory boards into the HP Netserver LP 2000r. IRQ Settings The HP Netserver uses the Plug and Play feature of the PCI board to automatically assign IRQ settings to its resources.
Page 47: Remote Control Card
Chapter 5 Installing Additional Boards Remote Control Card The HP Netserver LP 2000r supports the HP Remote Control card, which uses the HP TopTools remote management software. The Remote Control card requires an C connection to the system board, provided by the I C connector on the daughter board (Integrated Remote Assistant circuitry) that is installed on the system board.
Page 48: Installing An Accessory Board
Chapter 5 Installing Additional Boards Integrated RA Board Connector Figure 5-2. Integrated RA Board Location Installing an Accessory Board Use this procedure to install the accessory board. NOTE For information about a specific PCI board type, refer to the Readme file, Tested Products List, or Configuration Advisor on your HP Netserver Navigator CD-ROM.
Page 49 Chapter 5 Installing Additional Boards 2. Press the power switch on the HP Netserver control panel to turn off power when prompted by the operating system. 3. Pull out the anti-tip foot at the bottom of the rack. Then slowly slide the HP Netserver chassis out from the rack as far as it can be extended.
Page 50 Chapter 5 Installing Additional Boards Lift Cage by Fan and Back Edge Figure 5-3. Removing the PCI Card Cage 8. Install the PCI card: a. Use a Phillips screwdriver to remove the slot cover. See Figure 5-4. b. Slide the PCI card into the PCI slot. See Figure 5-5. NOTE Slot 1 does not support the HP NetRAID-4M PCI board.
Page 51 Chapter 5 Installing Additional Boards Slot 3 Slot 2 Slot 1 Figure 5-4. Removing the Slot Cover...
Page 52 Chapter 5 Installing Additional Boards Figure 5-5. Inserting a PCI Card 9. When you have completed the PCI card installation, replace the PCI card cage and reconnect the card cage fan to the system board: a. Align the PCI card cage with the guides on the and left side of the chassis. Lower the PCI card cage and plug the fan into the connector on the system board.
Page 53: Removing An Accessory Board
Chapter 5 Installing Additional Boards Guide Pin Figure 5-6. Replacing the PCI Card Cage 10. Replace the top cover on the HP Netserver and push the Netserver back into the rack. Once the HP Netserver is returned to normal operation, you may need to install software drivers.
Page 55: Installing An Additional Processor
6 Installing an Additional Processor Introduction The HP Netserver LP 2000r ships with at least one processor installed. Both primary and secondary processor sockets are located on the system board (the primary socket is CPU 1). The voltage regulator modules (VRMs) are embedded in the system board.
Page 56: Installing A Second Processor
Chapter 6 Installing an Additional Processor Primary Processor (CPU1) Secondary Processor (CPU 2) Figure 6-1. System Board (top view) Installing a Second Processor This section provides the instructions for installing a second processor and its heatsink on the system board. Figure 6-1 indicates the location of the primary and secondary processors.
Page 57 Chapter 6 Installing an Additional Processor CAUTION Take the following precautions when installing processors: • Leave the processor in the anti-static bag until you are ready to install it. • Wear an anti-static wrist strap and use a static-dissipating work surface or grounding mat connected to the chassis when handling components.
Page 58 Chapter 6 Installing an Additional Processor 6. Ensure the processor speed of the second processor (CPU 2) is the same as the primary processor. If you are upgrading the second processor to a faster processor speed than the primary processor, the primary processor must also be changed. Both processors must have the same product number, which includes the same clock speed, cache size, and FSB speed.
Page 59 Chapter 6 Installing an Additional Processor Terminator ZIF Lever Processor Socket Figure 6-2. Removing the Terminator NOTE Keep the terminator for future use. The terminator must be installed in the secondary processor socket when only one processor is used or the HP Netserver will not operate properly. 8.
Page 60 Chapter 6 Installing an Additional Processor CAUTION Ensure that you the align pin-1 of the processor with pin-1 of the processor socket or pin damage will occur. 9. Insert the second processor into the socket and close the ZIF lever to fully seat the processor.
Page 61: Installing The Heatsink
Chapter 6 Installing an Additional Processor Installing the Heatsink After installing a new processor, you need to install a heatsink on top of the processor. The thermal patch on the bottom of the heatsink provides thermal bonding between the two components. The patch must be replaced if the heatsink is removed (even temporarily) from the processor.
Page 62 Chapter 6 Installing an Additional Processor Hook Latch (hidden) Thumb Latch Step A Processor Socket Figure 6-4. Placing the Heatsink on the Processor...
Page 63: Firmware And Software Changes
Chapter 6 Installing an Additional Processor Hold Down Hook Latch Tool Latch Figure 6-5. Setting the Latches Firmware and Software Changes This section deals with the firmware changes provided by the HP Netserver Navigator CD-ROM and the possible reinstalling of the NOS to recognize the second processor.
Page 64: Removing A Processor And Heatsink
Chapter 6 Installing an Additional Processor Removing a Processor and Heatsink Use this procedure to remove a processor and its heatsink (the heatsink must be removed before the processor). CAUTION Take the following precautions when removing processors: • Wear an anti-static wrist strap and use a static-dissipating work surface or grounding mat connected to the chassis when handling components.
Page 65 Chapter 6 Installing an Additional Processor 3. Tilt the heatsink back towards the hook latch and release the hook latch. Then, lift the heatsink away from the processor and out of the Netserver. 4. Open the ZIF lever to allow removal of the processor. See Figure 6-2. 5.
Page 67: Rack Mounting The Hp Netserver (4-Post)
7 Rack Mounting the HP Netserver (4-Post) Introduction This chapter provides instructions for mounting the HP Netserver in 4-post HP System/E or System/U racks (shown in Figure 7-1) and third-party non-threaded 4-post racks. If you have the older 4-post HP Systems rack, see Chapter 13, "Alternative Rack Mounting (4-Post),"...
Page 68: Tools Required
Chapter 7 Rack Mounting the HP Netserver (4-Post) Characteristics of System E and System U racks: 5-Cornered Columns Full Panel Vent “HP Rack System/E” or “HP Rack System/U” Nameplate. Numbered EIA Units Anti-tip Foot extends in front or back (on System E Rack) Figure 7-1.
Page 69: Hp Netserver Rack Mount Parts List
Chapter 7 Rack Mounting the HP Netserver (4-Post) HP Netserver Rack Mount Parts List Ensure the rack-mounting kit provided with the HP Netserver contains the following parts: Table 7-1. Parts for Rack Mount Kit Quantity Description Slide mechanisms Rack Configuration Tools The HP rack configuration tools (including white papers) are on HP's web site at the following URL: http://www.hp.com/netserver...
Page 70: Safety Precautions
Chapter 7 Rack Mounting the HP Netserver (4-Post) Safety Precautions Always keep the following safety and environmental issues in mind, especially if you install the HP Netserver in a non-HP rack environment: • Optimum Operating Environment - The optimum operating conditions for the HP Netserver is in an environmental controlled computer room with a temperature range of 20 to 22°C (68 to 72°F) at 40 to 60% relative humidity.
Page 71: Marking Rack Columns
Chapter 7 Rack Mounting the HP Netserver (4-Post) Marking Rack Columns To make it easier to install the slides in the rack, you may want to mark the rack columns to indicate the server placement. Use the HP Rack Configuration Tools to determine where in the rack to mount the HP Netserver.
Page 72: Installing Slides In The Rack
Chapter 7 Rack Mounting the HP Netserver (4-Post) Installing Slides in the Rack 1. Ensure the rack is stabilized. For HP system /E or /U racks, pull the anti-tip foot forward out of the bottom of the rack and lower the leveler screws to make firm contact with the floor. See Figure 7-3.
Page 73: Removing Slides From The Rack
Chapter 7 Rack Mounting the HP Netserver (4-Post) Removing Slides from the Rack Follow these steps if you need to release the outer slide assembly after it is installed in the rack. 1. Place your finger inside the slide to release the spring tab, as shown in the example in Figure 7-4.
Page 74: Mounting The Hp Netserver On The Slides
Chapter 7 Rack Mounting the HP Netserver (4-Post) Mounting the HP Netserver on the Slides Follow these steps to mount the HP Netserver on the slides in the rack. Once the Netserver is in the rack, you can connect the cables to the rear of the Netserver. NOTE If other rack components are to be mounted in the rack below the HP Netserver, install them before mounting the Netserver.
Page 75 Chapter 7 Rack Mounting the HP Netserver (4-Post) Figure 7-5. Mounting the HP Netserver on the Slides...
Page 76: Attaching The Front Bezel
Chapter 7 Rack Mounting the HP Netserver (4-Post) Figure 7-6. Pressing the Stop Release Attaching the Front Bezel 1. Hook the bottom edge of the bezel onto the pins at the front of the chassis. See Figure 7-7. 2. Close the bezel and press the top corners to snap it into place.
Page 77: Cabling Rack Components
Chapter 7 Rack Mounting the HP Netserver (4-Post) Figure 7-7. Attaching the Bezel Cabling Rack Components After installing the HP Netserver in the rack, refer to the white paper entitled HP Netserver High Density Rack Solutions Overview (LP 1000r and LP 2000r) to cable the components in the rack enclosure.
Page 78: Attaching The Cable Management Arm
Chapter 7 Rack Mounting the HP Netserver (4-Post) Attaching the Cable Management Arm The Cable Management Arm (CMA) allows the cables and power cord to move in and out with the HP Netserver chassis without being accidentally disconnected. The Cable Management Arm installation is tool-less. 1.
Page 79 Chapter 7 Rack Mounting the HP Netserver (4-Post) 3. Attach the Cable Management Arm to the HP Netserver: a. Insert the thumbscrew on the inner flange of the Cable Management Arm into the hole in the chassis slide mount. b. Tighten the thumbscrew to secure the Cable Management Arm. See Figure 7-8.
Page 81: Rack Mounting The Hp Netserver (2-Post)
8 Rack Mounting the HP Netserver (2-Post) Introduction This chapter provides instructions for mounting the HP Netserver in a two-post non-HP rack. The illustration below shows the characteristics of the 2-post (CPI – Chatsworth Products Inc.) rack. If you have the 4-post HP System/E or System/U rack, or a third-party 4-post rack, see Chapter 7, "Rack Mounting the HP Netserver (4-Post),"...
Page 82 Chapter 8 Rack Mounting the HP Netserver (2-Post) Characteristics of 2-Post Rack: U-shaped column for easy access Top is secured to ceiling to hold additional weight. Base is bolted to floor. Figure 8-1. Features of 2-Post Rack...
Page 83: Tools Required
Chapter 8 Rack Mounting the HP Netserver (2-Post) The HP Netserver LP 2000r rack mount kit requires two EIA units of space in the rack. Before mounting the Netserver, plan the Netserver's location in the rack relative to other rack components. Proper placement is vital both for safety and operating efficiency.
Page 84: Safety Precautions
Chapter 8 Rack Mounting the HP Netserver (2-Post) The white papers, particularly the HP Netserver High Density Rack Solutions Overview (LP 1000r and LP 2000r), provide rack information for HP Netservers in high-density racks and additional information for rack systems not listed in this manual.
Page 85: Marking The Columns
Chapter 8 Rack Mounting the HP Netserver (2-Post) Marking the Columns To make it easier to mount the HP Netserver in the rack, you may want to mark the column holes that will be used by the Netserver. The Netserver may be mounted using either flush-mount or center-mount brackets that attach to the front side of the two columns.
Page 86: Preparing The Hp Netserver
Chapter 8 Rack Mounting the HP Netserver (2-Post) Preparing the HP Netserver Before the HP Netserver can be mounted in the rack, you need to remove the factory-installed chassis slides from the Netserver and install the flush-mount or center-mount brackets. 1.
Page 87 Chapter 8 Rack Mounting the HP Netserver (2-Post) 5. Attach the appropriate mounting brackets to the chassis, using the four screws provided for each bracket: a. If you are flush-mounting the HP Netserver, attach the two flush-mount brackets, as shown in Figure 8-4. b.
Page 88: Mounting The Hp Netserver In The Rack
Chapter 8 Rack Mounting the HP Netserver (2-Post) Figure 8-5. Attaching Center-Mount Brackets Mounting the HP Netserver in the Rack Follow these steps to mount the HP Netserver in the rack and secure it in place. Once that is done, you can connect the front bezel to the Netserver chassis and attach cables.
Page 89 Chapter 8 Rack Mounting the HP Netserver (2-Post) 3. Insert a screw through the bottom hole on each bracket and tighten the screws sufficiently to hold the HP Netserver in place while you insert and tighten the remaining screws. See Figure 8-6 or Figure 8-7. Figure 8-6.
Page 90 Chapter 8 Rack Mounting the HP Netserver (2-Post) Figure 8-7. Center Mounting the HP Netserver...
Page 91: Attaching The Front Bezel
Chapter 8 Rack Mounting the HP Netserver (2-Post) Attaching the Front Bezel The bezel attaches to the brackets on the front of the HP Netserver. 1. Hook the bottom edge of the bezel onto the pins on the brackets. See Figure 8-8 (figure shows flush-mount brackets). 2.
Page 93: Connecting The Monitor, Keyboard, Mouse, And Power Supplies
9 Connecting the Monitor, Keyboard, Mouse, and Power Supplies Introduction Use the procedures in this chapter to connect the peripheral devices to the HP Netserver LP 2000r, and install or remove the power supply module. Connecting the Monitor, Keyboard and Mouse 1.
Page 94: Installing A Power Supply Module
Chapter 9 Connecting the Monitor, Keyboard, Mouse, and UPS Installing a Power Supply Module The HP Netserver LP 2000r comes with one power supply module. A second power supply module for redundancy is optional. If only one power supply module is used, it must be installed in power supply bay 2, and a power supply filler panel must be installed in the empty bay 1.
Page 95 Chapter 9 Connecting the Monitor, Keyboard, Mouse, and UPS Figure 9-3. Removing the Power Supply Filler Panel 2. Before installing the new power supply module, pinch the release and pull it down. See Figure 9-4. NOTE The release lever on the power supply module must be in the down position in order to install the module.
Page 96 Chapter 9 Connecting the Monitor, Keyboard, Mouse, and UPS Release Lever Figure 9-4. Moving Release Lever Down 3. Slide the module into the power bay and press the release lever in until it clicks into place. See Figure 9-5. Figure 9-5. Installing a Power Supply Module 4.
Page 97: Removing A Power Supply Module
Chapter 9 Connecting the Monitor, Keyboard, Mouse, and UPS Removing a Power Supply Module If only one power supply module is used, it must be installed in power supply bay 2, and a power supply filler panel must be inserted in the empty bay 1. CAUTION Operating the HP Netserver without a power supply filler panel in an empty power supply bay could cause...
Page 98: Connecting The Uninterruptible Power Supply
Chapter 9 Connecting the Monitor, Keyboard, Mouse, and UPS 2. If you are not replacing the power supply module, insert the power supply filler panel into the empty power supply bay: a. Pinch the release lever on the filler panel and pull the lever down. b.
Page 99: 10 Configuring The Hp Netserver
10 Configuring the HP Netserver Introduction This chapter describes how to configure the HP Netserver LP 2000r with the help of the HP Netserver Navigator CD-ROM, which is shipped with your Netserver. This CD-ROM also provides the latest information concerning your Netserver. As you configure the Netserver, it's important to have the very latest configuration information.
Page 100: Contents Of The Hp Netserver Navigator Cd-Rom
Chapter 10 Configuring the HP Netserver Contents of the HP Netserver Navigator CD-ROM The Main Menu of the Navigator CD directs you to modules where you can perform the required configuration tasks, or access the utilities used in the configuration process. These tasks include: •...
Page 101: Hp Management Solutions
Chapter 10 Configuring the HP Netserver Status Report Identification You must compare the Document Number on your HP Netserver Navigator CD with the most current Status Report's Document Number for your HP Netserver model. • Each Status Report has a different Document Number. You can obtain the release history (archive) and Status Report for your CD-ROM through the Web: •...
Page 102: Diagtools
Chapter 10 Configuring the HP Netserver • HP TopTools Remote Control Card – This is an accessory PCI board that provides a connection for remote LAN or modem-based server management software (HP TopTools) when installed into the Netserver. • Integrated Remote Assistant – This is an embedded product called HP Integrated Remote Assistant (also referred to as Integrated RA).
Page 103: Accessing The Setup Utility
Chapter 10 Configuring the HP Netserver Accessing the Setup Utility The (BIOS) Setup Utility menu offers the choices listed above, and the corresponding items are described in the topics below. 1. Turn on the monitor and the HP Netserver. 2. Start the Setup Utility by pressing the [F2] key, when the following message appears on the boot screen.
Page 104: Using The Setup Screens
Chapter 10 Configuring the HP Netserver o Embedded LAN Controllers - Enable or disable the embedded LAN controllers and the available features. The Alert-On-LAN 2 (AOL2) and Wake-on-LAN features are enabled/disabled under the embedded LAN A submenu. o Boot Device Ordering - Set the boot order, including bootable boards. •...
Page 105: Setting The Hp Netserver's Power-On Passwords
Chapter 10 Configuring the HP Netserver Once in the Setup Utility, the menu bar appears at the top of the screen with "User Preferences, Security, Configuration, and Exit" shown. The User Preferences menu is the default menu and should be the highlighted selection at the left of the menu bar when the Setup Utility first opens.
Page 106: Hardware Security
Chapter 10 Configuring the HP Netserver 2. Use the right-arrow or left-arrow key to select Security from the menu bar. As soon as it is selected, the selections for the Security menu appear as shown below. ➢Power-On Password ➢Hardware Security The arrowhead ➢...
Page 107: Scsi Configuration Utility
Chapter 10 Configuring the HP Netserver 5. Enter the password (new or old) in the appropriate field and press Enter. The password is accepted and the next field just below it, "Re-enter new password: [ ]" or "Enter new password: [ ]"...
Page 108 Chapter 10 Configuring the HP Netserver To access the Symbios SCSI Configuration Utility, refer to the following instructions. 1. Reboot the HP Netserver. If you are already in the boot process, you should see the following message appear. Press <Ctrl C> to start Symbios Configuration Utility...
Page 109: Hp Netserver Online Documentation Cd-Rom
11 HP Netserver Online Documentation CD-ROM Overview The HP Netserver Online Documentation CD-ROM contains the entire set of documentation for your HP Netserver LP 2000r. The Online Documentation CD provides a web-based interface that allows you to quickly locate information, including: •...
Page 111: 12 Troubleshooting
12 Troubleshooting Introduction If you are having problems installing your HP Netserver, there are a number of tools available for troubleshooting, including the information provided in this chapter. • HP Netserver Online Documentation CD-ROM contains the following information in the HP Netserver LP 2000r Service Manual: o Troubleshooting Information o Parts Information o List of Error Messages...
Page 112: Common Installation Problems
The following sections contain general procedures to help you locate installation problems. If you need assistance, HP recommends contacting your reseller first. If you need to get assistance from Hewlett-Packard, refer to the Warranty and Support document provided with the Netserver.
Page 113: Netserver Will Not Power On
Chapter 12 Troubleshooting Netserver Will Not Power On Follow these steps if the power/activity light does not light green after you press the power-on button, or the Netserver will not power on properly. NOTE If the heatsink is not properly installed on the processor, the processor may overheat, causing intermittent or unreliable operation which may lead to a system crash and permanent damage to the processor.
Page 114: Clearing The Cmos Configuration
Chapter 12 Troubleshooting For example, reduce the Netserver to the monitor, one flexible disk drive, one CD-ROM drive, one SCSI hard disk drive, keyboard, mouse, and one NIC. 4. Power on the Netserver to start the boot process. 5. If the Netserver will not complete the boot process: a.
Page 115 Chapter 12 Troubleshooting 10. Choose the Exit option and save the changes to save the configuration and exit the Setup Utility. Battery Spring Latch (Back of Chassis) Switch 1 Position Configuration Switch Figure 12-1. Configuration Switch Location Not Used (Default = Off) BIOS Recovery Clear Password Clear CMOS...
Page 116: Resetting A Lost Password
Chapter 12 Troubleshooting Resetting a Lost Password If you have forgotten the Power-on password, you can reset it using the configuration switch on the system board. NOTE If you have forgotten the Power-on password, your Netserver will function normally, but you will not be able to access the configuration settings in the Setup Utility or complete the boot process if you reboot the Netserver.
Page 117: Hardware Problems
Chapter 12 Troubleshooting Hardware Problems This section describes what to do if you have problems with your monitor, mass storage devices, printer, accessory boards, keyboard, or mouse. Monitor Does Not Work NOTE If the Netserver has a large amount of memory installed, it may take 30 seconds for the first screen to display.
Page 118: Keyboard Or Mouse Does Not Work
Chapter 12 Troubleshooting Keyboard or Mouse Does Not Work 1. Verify the keyboard and mouse are connected to the correct connectors. Refer to the I/O panel label on the rear panel of the Netserver. 2. Verify the mouse is correctly defined in the control options of your NOS. 3.
Page 119: Replacing A Battery
Chapter 12 Troubleshooting Replacing a Battery If your HP Netserver repeatedly loses its configuration or the processor clock stops, you should replace the battery. WARNING There is danger of explosion if the battery is incorrectly installed. For your safety, never attempt to recharge, disassemble, or burn the old battery.
Page 120: Problems Running The Setup Utility
Chapter 12 Troubleshooting Figure 12-3. Battery on System Board 7. Insert the new battery with the positive sign (+) facing up. Push the battery down into the socket. The battery should snap into place. Ensure the spring latch holds the battery firmly.
Page 121: Alternative Rack Mounting (4-Post)
13 Alternative Rack Mounting (4-Post) Introduction This chapter provides the instructions for mounting the HP Netserver in an older 4-post HP Systems rack, as shown in Figure 13-1. If you have the newer 4-post HP System/E or System/U rack or a third-party non-threaded 4-post rack, see Chapter 7, "Rack Mounting the HP Netserver (4-Post)."...
Page 122 Chapter 13 Alternative Rack Mounting (4–Post) Characteristics of HP System rack: 3-Cornered columns Fan-Only Vent “HP systems” name Plate EIA Units Marked by Triangles Anti-Tip Foot Extends Out Front Only Figure 13-1. HP System Rack...
Page 123: Tools Required
Chapter 13 Alternative Rack Mounting (4–Post) The HP Netserver LP 2000r rack mount kit requires two EIA units of space in the rack. Before mounting the Netserver, plan for the Netserver's location in the rack relative to other rack components. Proper placement is vital both for safety and operating efficiency.
Page 124: Safety Precautions
Chapter 13 Alternative Rack Mounting (4–Post) The white papers, specifically HP Netserver High Density Rack Solutions Overview (LP 1000r and LP 2000r), provide rack information for HP Netservers in the high density racks and additional information for rack systems not listed in this manual.
Page 125: Marking The Columns
Chapter 13 Alternative Rack Mounting (4–Post) Marking the Columns To make it easier to install the slides in the rack, you may want to mark the columns to indicate the server placement. Use the HP Rack Configuration Tools to determine where in the rack to mount the HP Netserver. The tools are available at the following URL: http://www.hp.com/netserver/support Use a marking pen or masking tape to mark the server position on the inside of the...
Page 126: Installing The Slides In The Rack
Chapter 13 Alternative Rack Mounting (4–Post) Installing the Slides in the Rack 1. Prepare both slides for installation: a. Remove the spring from the slide’s rear bracket. See Figure 13-3. b. Remove the nuts holding the front and rear slide brackets and remove the brackets from the slides.
Page 127 Chapter 13 Alternative Rack Mounting (4–Post) 2. Attach the brackets to the front columns, using the two screws provided in the hardware kit. See Figure 13-4. Figure 13-4. Attaching the Front Brackets to the Rack 3. Install the slides in the rack: a.
Page 128 Chapter 13 Alternative Rack Mounting (4–Post) b. Tighten the nuts (saved from Step 1) onto the slide bolts to secure the slides to the columns. Use the M10 socket Torx driver to tighten the nuts. See Figure 13-5. Figure 13-5. Installing the Slides in the Rack...
Page 129: Mounting The Hp Netserver On The Slides
Chapter 13 Alternative Rack Mounting (4–Post) Mounting the HP Netserver on the Slides Use this procedure to insert the HP Netserver into the slides mounted in the rack. Once the Netserver is in the rack, you can connect the cables to the rear of the Netserver.
Page 130 Chapter 13 Alternative Rack Mounting (4–Post) Figure 13-6. Mounting the HP Netserver on the Slides...
Page 131: Attaching The Front Bezel
Chapter 13 Alternative Rack Mounting (4–Post) Figure 13-7. Pressing the Stop Release Attaching the Front Bezel 1. Position the bezel in front of the HP Netserver LP 2000r, as shown in Figure 13-8. 2. Hook the bottom edge of the bezel onto the chassis pins. 3.
Page 132: Cabling Rack Components
Chapter 13 Alternative Rack Mounting (4–Post) Figure 13-8. Attaching the Bezel to the HP Netserver Cabling Rack Components After installing the HP Netserver in the rack, refer to the white paper entitled HP Netserver High Density Rack Solutions Overview (LP 1000r and LP 2000r) to cable the components in the rack enclosure.
Page 133: Attaching The Cable Management Arm
Chapter 13 Alternative Rack Mounting (4–Post) Attaching the Cable Management Arm The Cable Management Arm (CMA) allows the cables and power cord to move in and out with the HP Netserver chassis without being accidentally disconnected. The Cable Management Arm installation is tool-less. 1.
Page 135: A Specifications
A Specifications Introduction This appendix provides the power requirements, operating conditions (environmental requirements), physical requirements, hardware specifications, and video resolutions of the HP Netserver LP 2000r. The system board layout and the unused connectors are also provided. See Figures A-1 and A-2. Requirements The following tables provide the specifications required for normal operation of the HP Netserver LP 2000r.
Page 136 Appendix A Specifications Table A-2. Environmental Requirements Parameter Conditions Temperature Operating 5° to 35° C (41° to 95° F) NOTE ° ° • Subtract 1 C (2 F) from the maximum temperature for each 609m (2,000 ft.) gain above sea level °...
Page 137 Appendix A Specifications Table A-3. Weight and Dimensions 38 lbs. (17.3 kg.) fully loaded (6 SCSI HDDs, 2 Weight___________ processors, and 4 DIMMs); excludes keyboard, mouse, and monitor 3.36 inches (85.4 mm) Height ___________ 16.8 inches (428 mm) Width____________ 23.3 inches (591 mm) Depth Table A-4.
Page 138: System Board Layout
Appendix A Specifications Table A-5. Video Display Modes Max. Refresh Max. Refresh Rate @ 256 Rate @ 65K Max. Refresh Rate Resolution Colors Colors @ 16.7M Colors 640x480 200 Hz 200 Hz 200 Hz 800x600 200 Hz 200 Hz 160 Hz 1024x768 150 Hz 150 Hz...
Page 139 Appendix A Specifications Not Used Wake-on- LAN (WOL) Not Used PCI Board Wake-on- Ring (WOR) Not Used Not Used Power Supply Integrated RA Speed Board Monitor Connectors (2) (Daughter Board) Not Used Memory Fan Processor (CPU) Fan Power, Reset Management Not Used Buttons, Function...
Page 141: Index
Index boot priority slot location, 40 accessory board installing, 42 removing, 47 Cable Management Arm ACPI attaching, 72, 127 Advanced Configuration and Power Caution Interface, 2, 7 processor speed, 49 Advanced Configuration and Power CD-ROM drive Interface troubleshooting, 112 ACPI, 7 CMOS memory air flow guide clearing, 108...
Page 142 Index DIMMs installation guidelines, 32 hard disk drive installing, 31, 32 troubleshooting, 112 non-compatible, 31 hard drives open slot configuration, 32 adding, 18 removing, 36 Hardware Mirroring retaining latches, 37 Drive Array Controller (DAC), 20 slots 0 through 3, 32 requirements, 20 supported memory capacity, 32 hardware problems, 111...
Page 143 Index HP Netserver Online Documentation CD-ROM, 103 Magic Packet automatic start, 103 LAN A Power On/Off, 96 Wake-on-LAN, 96 management port C connector LAN, 96 supported, 41 serial, 96 IDE device mass storage Setup Utility, 97 installation, 17 IDE Setup Utility, 97 mass storage devices indicator boot device priority, 19...
Page 144 Index keyboard, 4 2-post, 75 LAN port, 4 4-post, 61 mouse, 4 alternative, 115 ports anti-tip foot, 66, 68 external, 87 cabling rack components, 71, 85, 126 keyboard, 87 required tools and parts, 62, 77, 117 mouse, 87 safety precautions, 64, 78, 118 parallel, 4 rack mount kit rear panel, 4...
Page 145 Index Exit menu, 98 system board flexible disk drive, 97 removing DIMMs, 36 hardware security, 97 system date IDE devices, 97 changing, 98 IDE primary/secondary, 97 integrated I/O port, 97 tape backup device LAN A Power On/Off, 96 troubleshooting, 112 making selections, 98 tape backup drive, 18 memory cache, 97...
Page 146 Index Wake-on-LAN Magic Packet, 96 Zero Insertion Force weight, 131 ZIF, 52 weight and dimensions, 131 Zero Insertion Force, 52...

This manual is also suitable for:

Lc2000r - netserver - 128 mb ram Lh3000r - netserver - 128 mb ram Lh4r - netserver - 256 mb ram Lh6000r - netserver - 0 mb ram D7171a - netserver - lpr Netserver lp 2000r

HP D5970A - NetServer - LCII User Manual

1 Controls, Ports, and Indicators

2 Opening and Closing the HP Netserver

3 Installing Mass Storage Devices

4 Installing Additional Memory

5 Installing Additional Boards

6 Installing an Additional Processor

7 Rack Mounting the HP Netserver (4-Post)

8 Rack Mounting the HP Netserver (2-Post)

9 Connecting the Monitor, Keyboard, Mouse, and Power Supplies

10 Configuring the HP Netserver

11 HP Netserver Online Documentation CD-ROM

12 Troubleshooting

13 Alternative Rack Mounting (4-Post)

Quick Links

User Guide

Troubleshooting

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Summary of Contents for HP D5970A - NetServer - LCII

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Table of Contents