HP TouchSmart 9300 Hardware Reference Manual
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HP TouchSmart 9300 Hardware Reference Manual

Hardware reference guide hp touchsmart 9300 elite business pc
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HP TouchSmart 9300 Elite Business PC

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  • Page 1 Hardware Reference Guide HP TouchSmart 9300 Elite Business PC...
  • Page 2 No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Hardware Reference Guide HP TouchSmart 9300 Elite Business PC First Edition (January 2011) Document part number: 644511-001...

  • Page 3: About This Book

    About This Book This guide provides basic information for upgrading this computer model. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
  • Page 4 About This Book ENWW...

  • Page 5: Table Of Contents

    Table of contents 1 Product Features ............................1 Overview .............................. 1 Front Components ..........................2 Side Components ..........................3 Rear Components ..........................4 Keyboard Features ..........................5 Remote Control Features ........................5 Adjusting the Swivel ..........................8 Adjusting the Height, Tilt, and Slope ....................8 2 Hardware Upgrades ............................
  • Page 6 Index ................................... 39 ENWW...

  • Page 7: Product Features

    Figure 1-1 HP TouchSmart 9300 Elite Business PC NOTE: The wireless keyboard and mouse shown above are optional accessories. The HP TouchSmart 9300 Elite Business PC offers the following features: ● Integrated All-in-One form factor ● 23-inch diagonal widescreen WLED backlit BrightView LCD ●...

  • Page 8: Front Components

    ● Four SODIMM slots with up to 16 GB of DDR3 SDRAM memory and dual channel support ● Up to 1 TB hard drive, or up to 300 GB Solid State Drive ● HP SuperMulti DVD Writer or HP SuperMulti DVD Writer Drive ●...

  • Page 9: Side Components

    Table 1-1 Front Components (continued) Component Component Dual microphone array (optional) High-performance stereo speakers Webcam (optional) IR Receiver (select models only) Side Components Figure 1-3 Side Components Table 1-2 Side Components Component Component Volume up button Microphone/line in jack Volume down button Headphone jack Mute button Slot-load optical drive (optional)

  • Page 10: Rear Components

    Rear Components Figure 1-4 Rear Components Table 1-3 Rear Components Component Component Drive access panel Power indicator light Webcam adjustment wheel Rear port security cover Memory access panel TV coax in (optional) Adjustable reclining stand IR Emitter (Blaster) output (optional) Security lock slot (4) USB 2.0 ports Power connector release latch...

  • Page 11: Keyboard Features

    Keyboard Features Figure 1-5 Keyboard Features Table 1-4 Keyboard Features Component Component Sleep Eject (F8) Windows Help (F1) Display On/Off (F9) Replay (F2) Decrease Brightness (F10) Rewind (F3) Increase Brightness (F11) Stop (F4) Mute Volume Play/Pause (F5) Decrease Volume Fast Forward (F6) Increase Volume Skip (F7) Internet...
  • Page 12 Figure 1-6 Remote Control Features Table 1-5 Remote Control Features Button Function On/Off Puts the computer into and out of a power-reduced Sleep mode. It does not turn the computer off. Visualization Displays visual imagery synchronized to the sound of the music tracks. Music (Windows Media Center only) Opens the Music Library window in Windows Media Center.
  • Page 13 Table 1-5 Remote Control Features (continued) Button Function Start Opens Windows Media Center main menu. Volume Increases (+) or decreases (–) volume. Mute Turns computer sound off. The word “Mute” displays onscreen when Mute is turned on. Record Records a selected television program and stores it on the hard disk drive. Play Plays the selected media.

  • Page 14: Adjusting The Swivel

    Adjusting the Swivel The computer has a swivel wheel on the underside of the base that allows you to swivel the computer left or right for the best viewing angle. Figure 1-7 Adjusting Swivel Adjusting the Height, Tilt, and Slope To adjust the height , slide the display head up (1) or down.

  • Page 15: Hardware Upgrades

    Hardware Upgrades Warnings and Cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide. WARNING! To reduce the risk of personal injury from electrical shock, hot surfaces, or fire: Disconnect the power cord from the wall outlet and allow the internal system components to cool before touching.

  • Page 16: Connecting Power

    Connecting Power Squeeze the two tabs on the rear port access door at the back of the computer (1) and pull the door open (2). Figure 2-1 Opening the Rear Port Access Door Reach into the rear cavity framed by the computer stand and plug the power cord into the power connection at the top right corner (1).

  • Page 17: Disconnecting Power

    Close the rear port access door. Figure 2-3 Closing the Rear Port Access Door Disconnecting Power Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. If a security lock is installed on the rear of the computer, remove the lock.

  • Page 18: Installing The Rear Port Security Cover

    Installing the Rear Port Security Cover Ensure that all cables are connected and the rear port access door is closed. Tilt the display head to its most forward position and slide it down to its lowest position so that the stand does not cover any of the center cavity. Place the port security cover into the cavity ensuring that the cables are fitted into the slots on the security cover (1) and tighten the captive screw (2).

  • Page 19: Installing Memory

    Loosen the captive screw (1) and slide the security cover out of the center cavity (2). Figure 2-6 Removing the Rear Port Security Cover Installing Memory The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3- SDRAM) small outline dual inline memory modules (SODIMMs).

  • Page 20: Populating Sodimm Sockets

    Populating SODIMM Sockets The memory sockets on the system board can be populated with up to four industry-standard SODIMMs. These memory sockets are populated with at least one preinstalled SODIMM. To achieve the maximum memory support, you can populate the system board with up to 16 GB of memory. There are four SODIMM sockets on the system board, with two sockets per channel.

  • Page 21: Installing Sodimms

    The system will automatically operate in single channel mode, dual channel mode, or flex mode, depending on how the SODIMMs are installed. ● The system will operate in single channel mode if the SODIMM sockets are populated in one channel only. ●...
  • Page 22 Remove the small center panel below the rear ports by pulling out the top of the panel (1) then lifting the panel off the computer (2). Figure 2-8 Removing the Center Panel Before removing the memory access panel, you must remove the small cover plate that hides the screw used to secure the panel to the chassis.
  • Page 23 Remove the screw beneath the cover plate (1) and slide the memory access panel toward the center of the computer until it stops (approximately 5 mm or 1/5 inch) (2). Use the raised grip areas on the top and bottom inside corners of the access panel to slide the panel toward the center of the computer.
  • Page 24 To remove a SODIMM, press outward on the two latches on each side of the SODIMM (1) then pull the SODIMM out of the socket (2). Figure 2-12 Removing a Memory Module To install a SODIMM, slide the new SODIMM into the socket at approximately a 30° angle (1) then press the SODIMM down (2) so that the latches lock it in place.
  • Page 25 To replace the memory access panel, hold the panel at a slight angle with the inside edge of the panel lower than the outside edge, then slide the screw hole tab on the top inside corner of the panel into the slot on the rear of the computer. Figure 2-14 Replacing the Memory Access Panel Lower the outside edge of the panel onto the computer then slide the panel towards the outside...
  • Page 26 Replace the screw cover plate, pressing the top of the cover plate in position first then pressing the bottom of the cover plate in position. Figure 2-16 Replacing the Access Panel Screw Cover Plate Replace the small center panel below the rear ports by inserting the bottom of the panel into position first (1) then rotating the top of the panel onto the computer so that it snaps in place (2).

  • Page 27: Replacing The Hard Drive

    Replacing the Hard Drive The hard drive is located under the drive access panel on the left side of the computer (when viewed from behind). The drive is secured with one captive screw and is housed in a removable cage. CAUTION: Static electricity can damage the electronic components of the computer.
  • Page 28 Before removing the drive access panel, you must remove the small cover plate that hides the screw used to secure the panel to the chassis. Lift up on the bottom of the cover plate located next to the upper inside corner of the access panel and lift the cover plate off the rear of the computer.
  • Page 29 Lift up the outside edge of the panel approximately 2.5 cm (1 inch) (1) and slide the panel toward the outside edge of the computer (2) to remove it. Figure 2-21 Removing the Drive Access Panel Loosen the captive screw on the side of the hard drive cage that secures the cage to the computer.
  • Page 30 Grasp the handle on top of the hard drive cage and slide the cage toward the outer edge of the computer, then lift the cage out of the computer. Figure 2-23 Removing the Hard Drive Cage To remove the hard drive from the hard drive cage, remove the four screws on the sides of the cage that secure the drive to the cage (1), and then slide the drive out of the cage (2).
  • Page 31 Slide the new hard drive into the hard drive cage (1) making sure that the connectors on the hard drive are on the same end of the cage as the handle, and then install the four screws that secure the drive to the cage (2). Figure 2-25 Installing the Hard Drive in the Cage Set the hard drive cage down into the bay, aligning the tabs on the bottom of the cage with the...
  • Page 32 Tighten the captive screw to secure the hard drive cage in place. Figure 2-27 Tightening the Hard Drive Cage Screw To replace the drive access panel, hold the panel at a slight angle with the inside edge of the panel lower than the outside edge, then slide the screw hole tab on the top inside corner of the panel into the slot on the rear of the computer.
  • Page 33 Lower the outside edge of the panel onto the computer then slide the panel towards the outside of the computer (1) and install the screw (2) to secure the panel in place. Figure 2-29 Replacing the Drive Access Panel Replace the screw cover plate, pressing the top of the cover plate in position first then pressing the bottom of the cover plate in position.

  • Page 34: Installing A Security Lock

    Replace the small center panel below the rear ports by inserting the bottom of the panel into position first (1) then rotating the top of the panel onto the computer so that it snaps in place (2). Figure 2-31 Replacing the Center Panel Reconnect all cables that were removed from the rear ports.

  • Page 35: Attaching The Computer To A Mounting Fixture

    wire cable attached. You attach one end of the cable to your desk (or other stationary object) and the other end of the cable to the security slot on the computer. Secure the security lock with the key. Figure 2-32 Installing a Security Lock Attaching the Computer to a Mounting Fixture You can remove the computer from the stand and install it on a wall, monitor arm, or other mounting...
  • Page 36 On position (the keyboard does not have a Power switch). Then, turn on the computer. If you have trouble using the keyboard and mouse, manually synchronize them as described below. NOTE: For better mouse battery life and performance, avoid using your mouse on a dark or high- gloss surface, and turn mouse power off when not in use.

  • Page 37: Connecting The Computer To A Cable Tv Source

    Press the Connect button on the bottom of the keyboard (3) for five seconds. The blue activity LED from the wireless receiver illuminates when the synchronization command has been received and turns off when synchronization is complete. Figure 2-34 Synchronizing the Wireless Keyboard and Mouse Close the rear port access door.
  • Page 38 To use the remote control with a set-top box: To use the remote control so that the signal is received by the computer, connect an IR emitter (blaster) cable to the IR Out connector on the computer (3), remove the paper from the backing tape on the end of the IR emitter cable (4), and then press the end of the cable over the remote IR sensor (receiver) window on the set-top box (5).

  • Page 39: Connecting A Second Display

    When you use the remote control, point it at the front of the computer, not at the set-top box. Figure 2-36 Using the Remote Control Connecting a Second Display The DisplayPort on the rear of the computer allows you to connect a second display, such as a monitor or TV, to the computer.
  • Page 40 If your second display has a DisplayPort, connect a DisplayPort cable directly between the DisplayPort on the rear of the computer (1) and the DisplayPort on the second display (2). Figure 2-37 Connecting a Second Display If your second display does not have a DisplayPort, connect a DisplayPort video adapter to the DisplayPort on the rear I/O panel (1).

  • Page 41: Additional Information

    Additional Information For more information on removing and replacing hardware components, desktop management, the Computer Setup utility, and troubleshooting, refer to the Maintenance and Service Guide (available in English only) for your computer model at http://www.hp.com. ENWW Additional Information...

  • Page 42: Appendix A Electrostatic Discharge

    Electrostatic Discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing Electrostatic Damage To prevent electrostatic damage, observe the following precautions: ●...

  • Page 43: Appendix B Computer Operating Guidelines, Routine Care And Shipping Preparation

    Computer Operating Guidelines, Routine Care and Shipping Preparation Computer Operating Guidelines and Routine Care Follow these guidelines to properly set up and care for the computer: ● Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold.

  • Page 44: Optical Drive Precautions

    Optical Drive Precautions Be sure to observe the following guidelines while operating or cleaning the optical drive. ● Do not move the drive during operation. This may cause it to malfunction during reading. ● Avoid exposing the drive to sudden changes in temperature, as condensation may form inside the unit.
  • Page 45 Index VESA mounting holes 29 additional information 35 memory installing 13 warnings and cautions 9 populating sockets 14 computer operating guidelines 37 removing 15 specifications 13 mounting the computer 29 DisplayPort video adapter mouse connecting 33 synchronizing wireless 29 electrostatic discharge, preventing optical drive damage 36 precautions 38...

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