Paper Jam Message Remains After Jam Is Cleared; Jammed Pages Are Not Reprinted - Lexmark C746 User Manual

Troubleshooting
M
AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the paper does not exceed the maximum paper fill indicator located in the tray or feeder.
M
AKE SURE THE ENTIRE PAPER STACK IS SITTING FLAT IN THE TRAY
Before loading the paper, do the following:
•
Flex the sheets back and forth to loosen them. Do not fold or crease the paper.
• Straighten the edges on a level surface.
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
L
OAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.

Paper jam message remains after jam is cleared

1
Clear any jammed paper from all specified locations.
2
From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press
to confirm.

Jammed pages are not reprinted

T J R
URN ON AM ECOVERY
1
Depending on your printer model, press
2
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery
3
Select the arrows next to Jam Recovery until On or Auto appears.
4
Press or touch
or touch
to confirm.
.
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