Contents Contents Safety information..................11 Overview....................13 Understanding this User’s Guide......................13 Finding information about the printer....................13 Additional printer setup................15 Installing internal options........................15 Available internal options ..........................15 Accessing the system board..........................16 Installing a memory card ..........................18 Installing a flash memory or firmware card......................20 Installing an Internal Solutions Port........................22 Installing a printer hard disk ..........................26 Removing a printer hard disk..........................30...
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Contents Loading the optional 550‑sheet special media tray..................52 Loading the 2,000‑sheet high‑capacity feeder ....................57 Loading the multipurpose feeder ........................60 Linking and unlinking trays ..........................63 Printing..............................65 Printing a document ............................65 Printing from a flash drive ..........................67 Printing confidential and other held jobs ......................68 Printing information pages ..........................70 Canceling a print job ............................70 Managing your printer..........................71...
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Contents Printing from a flash drive ..........................109 Printing confidential and other held jobs .......................110 Printing information pages ..........................112 Canceling a print job ............................112 Managing your printer..........................113 Finding advanced networking and administrator information...............113 Checking the virtual display ..........................113 Printing a menu settings page ........................114 Printing a network setup page........................114 Checking the status of parts and supplies ......................114 Saving energy..............................115...
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Contents Custom Types menu ............................144 Custom Names menu .............................144 Universal Setup menu.............................145 Reports menu............................145 Reports menu ..............................145 Network/Ports menu..........................146 Active NIC menu .............................146 Standard Network or Network [x] menus.......................146 Reports menu ..............................148 Network Card menu............................148 TCP/IP menu ..............................149 IPv6 menu ...............................150 Wireless menu ..............................151 AppleTalk menu ..............................151 Standard USB menu ............................152...
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Contents Conserving supplies ............................187 Recycling..............................188 Recycling Lexmark products ...........................188 Recycling Lexmark packaging..........................188 Returning Lexmark cartridges for reuse or recycling..................188 Maintaining the printer................189 Ordering parts and supplies........................189 Ordering a toner cartridge..........................189 Ordering a photoconductor ..........................189 Ordering a fuser or a transfer module......................190 Ordering a waste toner bottle ........................190...
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Contents Change [paper source] to [custom type name] load [orientation]..............215 Change [paper source] to [custom string] ......................215 Change [paper source] to [custom string] load [orientation] .................215 Change [paper source] to [paper size]......................215 Change [paper source] to [paper size] load [orientation] ................215 Change [paper source] to [paper type] [paper size] ..................216 Change [paper source] to [paper type] [paper size] load [orientation]............216 Close front door ..............................216...
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Contents 54 Serial option [x] error..........................223 54 Standard network software error ......................223 55 Unsupported option in slot [x]........................224 56 Parallel port [x] disabled ..........................224 56 Serial port [x] disabled ..........................224 56 Standard USB port disabled ........................224 56 USB port [x] disabled ..........................224 57 Configuration change, some held jobs were not restored ................225 58 Input config error............................225 58 Too many disks installed ..........................225...
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Contents Tray linking does not work..........................234 Unexpected page breaks ..........................234 Solving home screen applications problems..................234 An application error has occurred ........................234 Solving option problems........................235 2,000-sheet drawer problems ........................235 Cannot detect flash memory card ........................235 Cannot detect printer hard disk........................235 Internal print server does not operate correctly ....................235 Internal Solutions Port does not operate correctly ..................236 Memory card ..............................236 Option does not operate correctly or quits after it is installed ..............236...
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Contents Check the network connection........................254 Check the address entered in the Web browser ....................254 Temporarily disable Web proxy servers ......................254 Contacting customer support........................254 Notices.....................255 Product information..........................255 Edition notice............................255 Power consumption..........................260 Index......................267...
Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
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If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately.
Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web • Connecting the printer site at http://support.lexmark.com. •...
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Overview What are you looking for? Find it here Latest supplemental information, updates, and customer Lexmark Support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Additional printer setup Accessing the system board CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
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Additional printer setup Pull the cover to remove it. Locate the appropriate connector on the system board. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Firmware and flash memory card connectors Printer hard disk connector Internal print server connector...
Additional printer setup Align the keyholes with the screws. Slide the cover down, and then turn each screw clockwise to tighten. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
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Additional printer setup An optional memory card can be purchased separately and attached to the system board. Access the system board. For more information, see “Accessing the system board” on page 16. Note: This task requires a flathead screwdriver. Unpack the memory card. Warning—Potential Damage: Do not touch the connection points along the edge of the card.
Additional printer setup Push the memory card straight into the connector until it clicks into place, and then push the latches to firmly attach the card into the connector. Reattach the system board cover. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card.
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Additional printer setup Push the card firmly into place. Warning—Potential Damage: Be careful not to damage the connectors. Note: The entire length of the connector on the card must touch and be flush against the system board. Reattach the system board cover. Note: When the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs.
Additional printer setup Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
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Additional printer setup Locate the appropriate holes on the system board where the posts of the plastic tee will be aligned. Note: If an optional printer hard disk is currently installed, then remove it first. For more information, see “Removing a printer hard disk” on page 30. Remove the screws, and then remove the metal cover from the ISP opening.
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Additional printer setup Attach the ISP solution to the system board. Align the posts of the plastic tee to the holes on the system board. Hold the edges of the ISP and guide it to the opening on the system board cage, and then gently allow it to rest on the plastic tee.
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Additional printer setup Connect the ISP solution interface cable into the color‑coded receptacle on the system board. Firmly connect the ISP solution to the system board cage using the two screws. Reattach the system board cover. Note: If you have removed an optional printer hard disk while installing the Internal Solutions Port, then reinstall the printer hard disk first before reattaching the system board cover.
Additional printer setup Installing a printer hard disk CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
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Additional printer setup Install the printer hard disk onto the ISP: Hold the edges of the printed circuit board assembly, and then align the standoffs of the printer hard disk to the holes in the ISP. Press down on the printer hard disk until the standoffs are in place. Warning—Potential Damage: Do not press on the center of the printer hard disk.
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Additional printer setup To install a printer hard disk directly on the system board: Hold the edges of the printed circuit board assembly, and then align the standoffs of the printer hard disk to the holes in the system board. Press down on the printer hard disk until the standoffs are in place. Warning—Potential Damage: Do not press on the center of the printer hard disk.
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Additional printer setup Reattach the system board cover.
Additional printer setup Removing a printer hard disk Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Access the system board. For more information, see “Accessing the system board” on page 16. Note: This task requires a flathead screwdriver.
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Unpack the optional drawer, and then remove all packing material.
Additional printer setup Optional 2,000‑sheet high‑capacity feeder Turn the printer back on. Attaching cables CAUTION—POTENTIAL INJURY: Do not set up this product or make any electrical or cabling connections, such as a power cord, a fax feature, or USB cable, during a lightning storm. Connect the printer to the computer using a USB or Ethernet cable.
Note: To take advantage of the full features of your printer, select the custom install option, and then select all packages listed. Using the Internet Go to the Lexmark Web site at http://support.lexmark.com. Navigate to: SUPPORT & DOWNLOADS > select your printer > select your operating system Download the printer driver, and then install the printer software.
Additional printer setup Press Enter, or click OK. Select the printer. Right‑click the printer, and then select Properties. Click the Configuration tab. Click Update Now ‑ Ask Printer or manually add any installed hardware options under Configuration Options. Click Apply. For Macintosh users In Mac OS X version 10.5 or later From the Apple menu, navigate to:...
Additional printer setup • Security Method—There are three basic options for Security Method: – WEP key If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key. –...
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Additional printer setup Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the computer screen. Insert the Software and Documentation CD. Click Install, and then follow the instructions on the computer screen. Select Wireless connection when asked to choose a connection type.
Additional printer setup Installing the printer on a wireless network (Macintosh) Note: Make sure to disconnect the Ethernet cable when installing the printer on a wireless network. Prepare to configure the printer Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the printer Locate the printer MAC address.
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Additional printer setup Under COLLECTIONS, select Bonjour or Rendezvous, and then double‑click the printer name. Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc. From the Embedded Web Server, navigate to where the wireless settings information are stored. Configure the printer for wireless access Type the network name (SSID) in the appropriate field.
Additional printer setup In Mac OS X version 10.4 From the Finder, navigate to: Applications > Utilities Double‑click Printer Setup Utility or Print Center. From the Printer List, choose Add, and then click IP Printer. Type the IP address of the printer in the address field, and then click Add. For AppleTalk printing: Note: Make sure AppleTalk is activated on your printer.
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Additional printer setup Select the printer from the list, and then click Continue. Note: If the configured printer does not appear on the list, then click Modify Search. Follow the instructions on the computer screen. For Macintosh users Allow the network DHCP server to assign an IP address to the printer. Obtain the printer IP address: •...
Changing port settings after installing a new network Internal Solutions Port When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address.
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Additional printer setup Type the new IP address in the “Printer Name or IP Address” field. Note: View the printer IP address in the TCP/IP section in the Network/Reports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. Click OK >...
Additional printer setup From the second pop‑up menu, select Local AppleTalk Zone. Select the printer from the list, and then click Add. Verifying printer setup When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: •...
Using C746x Using C746x Learning about the printer Selecting a location for the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also.
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. You can configure your basic printer by adding up to three 550‑sheet optional drawers and a 2,000‑sheet high‑capacity feeder.
Using C746x Using the four-arrow-button printer control panel WXYZ Use the Display View the printer status. Allow printer setup and operation. Select button Submit changes made in the printer settings. Arrow buttons Scroll up and down, or left and right. Keypad Enter numbers, letters, or symbols.
Using C746x Use the Home button Go to the home screen. Indicator light Check the status of the printer. • Off—The printer is off. • Blinking green—The printer is warming up, processing data, or printing. • Solid green—The printer is on, but idle. •...
Using C746x Loading the standard or an optional 550‑sheet tray The printer has one standard 550‑sheet tray (Tray 1) and may have up to four optional 550‑sheet trays including the special media tray. For narrow paper sizes such as A6 and envelopes, use the special media tray. For more information, see “Loading the optional 550‑sheet special media tray”...
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Using C746x Squeeze and slide the length guide to the correct position for the paper size you are loading. Notes: • For some paper sizes like letter, legal, and A4, squeeze and slide the length guide backward to accommodate their length. •...
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Using C746x Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the recommended printable side faceup. Notes: • When loading preprinted letterhead for one‑sided printing, place the header faceup toward the front of the tray.
Using C746x From the printer control panel, verify the paper size and paper type setting for the tray based on the paper you loaded. Note: Paper jams may occur if the paper size and type settings selected do not match the paper loaded. Loading the optional 550‑sheet special media tray The optional 550‑sheet special media tray (Tray 2), unlike any other trays, supports narrow paper sizes such as envelopes and A6.
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Using C746x Notes: • For instructions on loading paper sizes larger than A6 and envelopes, see “Loading the standard or an optional 550‑sheet tray” on page 49. • For a complete list of supported paper sizes, see the “Supported paper sizes, types, and weights” section in the User’s Guide.
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Using C746x Squeeze and slide the width guide to the correct position for the paper size you are loading. Note: Use the paper size indicators at the bottom of the tray to help position the width guide.
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Using C746x Squeeze and slide the secondary length guide to the correct position for the paper size you are loading.
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Using C746x Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the recommended printable side faceup. Notes: • Load envelopes with the stamp side entering the printer first. •...
Using C746x Insert the tray. From the printer control panel, verify the paper size and paper type setting for the tray based on the paper you loaded. Note: Return the secondary length guide back to its original position when loading long papers such as legal, letter, and A4.
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Using C746x Push the length guide button to the right to unlock the length guide. Push the length guide release latch to raise the length guide. Slide the guide to the correct position for the paper size you are loading, and then lock the guide.
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Using C746x Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack: • Printable side faceup for one‑sided printing • Printable side facedown for two‑sided printing Preprinted paper orientation for one‑sided and two‑sided printing.
Using C746x Insert the tray. Loading the multipurpose feeder The multipurpose feeder can hold approximately: • 100 sheets of 75‑g/m (20‑lb) paper • 10 envelopes • 75 transparencies Note: Do not add or remove paper or specialty media while the printer prints from the multipurpose feeder or when the printer control panel indicator light is blinking.
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Using C746x Maximum paper fill indicator Tray release latch Paper release lever Paper size indicators Paper width guide Width guide release tab Press the tray release latch to the left, and then pull the multipurpose feeder down. Gently pull the extension out until it is fully extended. Flex the sheets back and forth to loosen them.
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Using C746x Paper Envelopes Transparencies* * Avoid touching the printable side of transparencies. Be careful not to scratch them. Load the paper or specialty media. Slide the stack into the multipurpose feeder until it comes to a stop. Notes: • Make sure paper or specialty media does not exceed the maximum paper fill indicator.
Using C746x Linking and unlinking trays When the paper size and paper type for any trays are the same, the printer will link those trays. When one linked tray becomes empty, paper will feed from the next linked tray. It is recommended to give all unique paper, such as letterhead and different colored plain papers, a different custom type name so that the trays they are in will not automatically link.
Using C746x Creating a custom name for a paper type If the printer is on a network, then you can use the Embedded Web Server to define a name other than Custom Type [x] for each of the custom paper types loaded into the printer. Open a Web browser, and then type the printer IP address in the address field.
Using C746x Printing The use of print preview and the selection of desired printing preferences such as duplex, margins and paper size can ensure that the print job output will appear as desired. Printing a document Printing a document From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. Send the print job: For Windows users With a document open, click File >...
From the Printer Usage list, select Max Speed or Max Yield. Press Printing from a mobile device For the list of supported mobile devices and to download a compatible mobile printing application, visit http://lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer.
Using C746x Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to enter the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. Insert a flash drive into the USB port.
Using C746x From the printer control panel, select the document you want to print. Press the left or right arrow button to specify the number of copies for printing, and then press Notes: • Do not remove the flash drive from the USB port until the document has finished printing. •...
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Using C746x > Settings > > Security > > Confidential Print > select the print job type Print job type Description Max Invalid PIN Limits the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name and PIN are deleted.
Using C746x For Macintosh users With a document open, choose File > Print. If necessary, click the disclosure triangle to see more options. From the print options or Copies & Pages pop‑up menu, choose Job Routing. Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four‑digit PIN.
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Checking the virtual display Open a Web browser, and then type the printer IP address in the address field.
Using C746x • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Check the virtual display that appears at the top left corner of the screen. The virtual display works as an actual display would work on a printer control panel. Printing a menu settings page Print a menu settings page to view the current menu settings and to verify if the printer options are installed correctly.
Using C746x • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Device Status > More Details. Saving energy Using Eco‑mode Use Eco‑Mode to quickly select one or more ways to reduce your printer's environmental impact. From the printer control panel, navigate to: >...
Using C746x Use factory default settings. This setting supports the performance specifications of the printer. Note: Selecting Photo from the printer driver may disable Quiet Mode and provide better print quality and full speed printing. Press Adjusting Sleep mode To save energy, decrease the number of minutes the printer waits before it enters Sleep mode. Available settings range from 1–180 minutes.
Using C746x Notes: • View the printer IP address in the TCP/IP section in the Network/Reports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If your are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
Using C746x Securing the printer Locking the system board To lock access to the system board, attach a security lock to the printer in the location identified in the illustration. The printer is compatible with most laptop computer security locks. Statement of Volatility Your printer contains various types of memory that can store printer and network settings, and user data.
Using C746x In high‑security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises. • Degaussing—Flushes the hard disk with a magnetic field that erases stored data •...
Using C746x Press the up or down arrow button until Wipe Disk appears, and then select one of the following: • Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass. • Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by a verification pass.
In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed. For more information, visit the Lexmark security Web page and see the Embedded Web Server Administrator’s Guide.
Using C748x Using C748x Learning about the printer Selecting a location for the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also.
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. You can configure your basic printer by adding up to three 550‑sheet optional drawers and a 2,000‑sheet high‑capacity feeder.
Using C748x Using the touch‑screen printer control panel WXYZ Use the Display View the printer status. Allow printer setup and operation. Home button Return to the home screen. Keypad Enter numbers, letters, or symbols. Sleep button Enable Sleep mode. The following are the statuses based on the indicator light and the Sleep button: •...
Using C748x Use the Indicator light Check the status of the printer. • Off—The printer is off. • Blinking green—The printer is warming up, processing data, or printing. • Solid green—The printer is on, but idle. • Blinking red—The printer requires operator intervention. USB port Connect a flash drive to the printer.
Using C748x Touch Status/Supplies • Display a warning or error message whenever the printer requires intervention to continue processing. • Access the messages screen for more information on the message, and how to clear it. Tips View a context‑sensitive help information. This may also appear on the home screen: Touch Search Held Jobs...
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Using C748x Sample touch screen Touch Up arrow Scroll up. Delete folder Delete the file you selected. Left arrow Scroll to the left. Right arrow Scroll to the right. Right scroll increase Scroll to another value in increasing order. Left scroll decrease Scroll to another value in decreasing order. Down arrow Scroll down.
• There may be additional solutions and applications available for purchase. To learn more, visit www.lexmark.com. Or, inquire at your point of purchase. Accessing the Embedded Web Server The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer.
Embedded Web Server. For more information about accessing the Embedded Web Server, see “Accessing the Embedded Web Server” on page 86. For detailed information about configuring and using the home screen applications, visit the Lexmark Web site at http://support.lexmark.com.
Using C748x Setting up Forms and Favorites Icon Description The application helps you simplify and streamline work processes by letting you quickly find and print frequently used online forms directly from the home screen. Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored.
Using C748x Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer control panel, even when you are not physically near the network printer. From your computer screen, you can view the printer status, release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing at the network printer.
Using C748x Click Configure > Import. Browse to the saved configuration file that was exported from a previously configured printer, and then load or preview it. Note: If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply. Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print.
Using C748x Loading the standard or an optional 550‑sheet tray The printer has one standard 550‑sheet tray (Tray 1) and may have up to four optional 550‑sheet trays including the special media tray. For narrow paper sizes such as A6 and envelopes, use the special media tray. For more information, see “Loading the optional 550‑sheet special media tray”...
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Using C748x Squeeze and slide the length guide to the correct position for the paper size you are loading. Notes: • For some paper sizes like letter, legal, and A4, squeeze and slide the length guide backward to accommodate their length. •...
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Using C748x Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack toward the back of the tray with the recommended printable side faceup. Notes: •...
Using C748x From the printer control panel, verify the paper size and paper type setting for the tray based on the paper you loaded. Loading the optional 550‑sheet special media tray The optional 550‑sheet special media tray (Tray 2) supports narrow paper sizes such as envelopes and A6. Primary length guide Length guide lock Secondary length guide...
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Using C748x • For a complete list of supported paper sizes, see the "Supported paper sizes, types, and weights" section in the User's Guide. Loading narrow paper sizes such as envelopes and A6 Pull the tray completely out. Note: Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam. Squeeze and slide the primary length guide toward you until it stops.
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Using C748x Squeeze and slide the width guide to the correct position for the paper size you are loading. Note: Use the paper size indicators at the bottom of the tray to help position the width guide.
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Using C748x Squeeze and slide the secondary length guide to the correct position for the paper size you are loading.
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Using C748x Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the recommended printable side faceup. Notes: • Load envelopes with the stamp side entering the printer first. •...
Using C748x Insert the tray. From the printer control panel, verify the paper size and paper type setting for the tray based on the paper you loaded. Note: Return the secondary length guide to its original position when loading long papers such as legal, letter, and A4.
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Using C748x Unlock the length guide. Push the length guide release latch to raise the length guide. Slide the guide to the correct position for the paper size you are loading, and then lock the guide.
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Using C748x Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack: • Printable side faceup for one‑sided printing • Printable side facedown for two‑sided printing One‑sided printing Two‑sided printing •...
Using C748x Loading the multipurpose feeder The multipurpose feeder can hold approximately: • 100 sheets of 75‑g/m (20‑lb) paper • 10 envelopes • 75 transparencies Note: Do not add or remove paper or specialty media while the printer prints from the multipurpose feeder or when the printer control panel indicator light is blinking.
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Using C748x Gently pull the extension out until it is fully extended. Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Paper Envelopes Transparencies* * Avoid touching the printable side of transparencies. Be careful not to scratch them.
Using C748x Load the paper or specialty media. Slide the stack into the multipurpose feeder until it comes to a stop. Notes: • Make sure paper or specialty media does not exceed the maximum paper fill indicator. • Load only one size and type of paper or specialty media at a time. •...
Using C748x • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > Paper Menu. Change the paper size and type settings of the tray so that they do not match the settings of any other tray, and then click Submit.
Using C748x • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > Paper Menu > Custom Names. Type a name for the paper type, and then click Submit. Select a custom type, and then verify that the correct paper type is associated with the custom name. Note: Plain Paper is the factory default paper type for all user‑defined custom names.
Using C748x For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup. Adjust the settings, if necessary. Click OK > Print. For Macintosh users Customize the settings in the Page Setup dialog: With a document open, choose File > Page Setup. Choose a paper size or create a custom size to match the paper loaded.
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From the Printer Usage list, select Max Speed or Max Yield. Touch Printing from a mobile device For the list of supported mobile devices and to download a compatible mobile printing application, visit http://lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer.
Using C748x Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to enter the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. Insert a flash drive into the USB port.
Using C748x From the printer control panel, touch the document you want to print. Touch the arrows to specify the number of copies for printing, and then touch Print. Notes: • Do not remove the flash drive from the USB port until the document has finished printing. •...
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Using C748x > Settings > Security > Confidential Print > select the print job type Print job type Description Max Invalid PIN Limits the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name and PIN are deleted.
Using C748x For Macintosh users With a document open, choose File > Print. If necessary, click the disclosure triangle to see more options. From the print options or Copies & Pages pop‑up menu, choose Job Routing. Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four‑digit PIN.
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Checking the virtual display Open a Web browser, and then type the printer IP address in the address field.
Using C748x • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Check the virtual display that appears at the top left corner of the screen. The virtual display works as an actual display would work on a printer control panel. Printing a menu settings page From the home screen, navigate to: >...
Using C748x Saving energy Using Eco‑Mode Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
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Using C748x Reduce printer noise. • Print jobs will process at a reduced speed. • Printer engine motors do not start until a document is ready to print. There will be a short delay before the first page is printed. •...
Using C748x Using Hibernate Mode Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field.
Using C748x Using the printer control panel From the home screen, navigate to: > Settings > General Settings > Screen Brightness In the Screen Brightness field, enter the brightness percentage you want for the display. Touch Restoring factory default settings If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings.
Using C748x Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Types of memory Description Volatile memory Your printer uses standard Random Access Memory (RAM) to temporarily buffer user data during simple print and copy jobs.
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Using C748x Turn off the printer. Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully powered up, the touch screen displays a list of functions, instead of the standard home screen icons.
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Using C748x Configuring printer hard disk encryption Enable the hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen. Note: Some printer models may not have a printer hard disk installed. Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field.
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In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed. For more information, visit the Lexmark security Web page and see the Embedded Web Server Administrator’s Guide.
Paper and specialty media guidelines Paper and specialty media guidelines Using specialty media Tips on using letterhead • Use letterhead designed specifically for laser/LED printers. • Print samples on the letterhead being considered for use before buying large quantities. • Before loading letterhead, flex the sheets to prevent them from sticking together.
• Before loading transparencies, flex the stack to prevent sheets from sticking together. • We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at www.lexmark.com. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities.
Paper and specialty media guidelines When printing on labels: • Use labels designed specifically for laser/LED printers. Check with the manufacturer or vendor to verify that: – The labels can withstand temperatures up to 225°C (437°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions.
Paper and specialty media guidelines Weight The printer trays can automatically feed paper weights up to 90 g/m (24 lb bond) grain long paper. The manual feeder can automatically feed paper weights up to 163 g/m (43 lb bond) grain long paper. Paper lighter than 60 g/m (16 lb) might not be stiff enough to feed properly, causing jams.
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.
Paper and specialty media guidelines • Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European) Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in laser printers, despite surface texture.
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Paper and specialty media guidelines Paper size and Standard Optional Optional Optional Multipurpose Manual Manual Duplex dimension 550‑sheet tray 550‑sheet tray 550‑sheet 2,000‑sheet feeder paper envelope specialty media high‑capacity drawer feeder 105 x 148 mm (4.13 x 5.83 in.) JIS B5 182 x 257 mm (7.17 x 10.1 in.) Letter...
Paper and specialty media guidelines Paper size and Standard Optional Optional Optional Multipurpose Manual Manual Duplex dimension 550‑sheet tray 550‑sheet tray 550‑sheet 2,000‑sheet feeder paper envelope specialty media high‑capacity drawer feeder 9 Envelope 98.4 x 226.1 mm (3.875 x 8.9 in.) Com 10 Envelope 104.8 x 241.3 mm (4.12 x 9.5 in.)
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Paper and specialty media guidelines Paper type Standard or Optional Optional Multipurpose Manual Paper Manual Duplex optional 550‑sheet 2,000‑sheet feeder Envelope 550‑sheet tray specialty media high‑capacity drawer feeder Paper • Plain • Bond • Colored • Letterhead • Preprinted • Light •...
Understanding printer menus Supplies menu Replace Supply Reset the supply counter for the replacement photoconductor or for all photoconductors. • Select Yes to reset the supply counter. All Photoconductors • Select No to exit. Cyan Photoconductor Magenta Photoconductor Note: Reset the supply counter manually after replacing a photoconductor.
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Understanding printer menus Black Cartridge Show the status of the black toner cartridge. Early Warning Invalid Near End of Life Replace Missing Defective Unsupported Cyan Photoconductor Show the status of the cyan photoconductor. Early Warning Replace Missing Magenta Photoconductor Show the status of the magenta photoconductor. Early Warning Replace Missing...
Understanding printer menus Fuser Show the status of the fuser. Early Warning Replace Missing Transfer Module Show the status of the transfer module. Early Warning Replace Missing This menu appears only in non‑touch‑screen printer models. This menu appears only in touch‑screen printer models. Paper menu Default Source menu Default Source...
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Understanding printer menus Tray [x] Type Specify the type of paper loaded in each tray. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type [x] is Transparency the factory default setting for all other trays. Recycled •...
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Understanding printer menus MP Feeder Type Specify the type of paper loaded in the multipurpose feeder Plain Paper Notes: Card Stock • Custom Type [x] is the factory default setting. Transparency • From the Paper menu, Configure MP Feeder must be set to Cassette for Recycled MP Feeder Type to appear as a menu item.
Understanding printer menus Manual Paper Type Specify the type of paper being manually loaded. Plain Paper Note: Plain paper is the factory default setting. Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Roug/Cotton Custom Type [x]...
Understanding printer menus Substitute Size menu Substitute Size Substitute a specified paper size if the requested paper size is not available. Notes: Statement/A5 • All Listed is the factory default setting. All available substitutions are Letter/A4 allowed. All Listed • Off indicates that no size substitutions are allowed.
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Understanding printer menus Vinyl Labels Texture Specify the relative texture of the vinyl labels loaded. Smooth Note: Normal is the factory default setting. Normal Rough Bond Texture Specify the relative texture of the bond paper loaded. Smooth Note: Rough is the factory default setting. Normal Rough Envelope Texture...
Understanding printer menus Paper Weight menu Plain Weight Specify the relative weight of the plain paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Card Stock Weight Specify the relative weight of the card stock loaded. Light Note: Normal is the factory default setting.
Understanding printer menus Rough Envelope Weight Specify the relative weight of the rough envelope loaded. Light Note: Normal is the factory default setting. Normal Heavy Letterhead Weight Specify the relative weight of the letterhead loaded. Light Note: Normal is the factory default setting. Normal Heavy Preprinted Weight...
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Understanding printer menus Recycled Loading Determine and set two‑sided printing for all print jobs that specify Recycled as the paper type. Duplex Glossy Loading Determine and set two‑sided printing for all print jobs that specify Glossy as the paper type. Duplex Heavy Glossy Loading Determine and set two‑sided printing for all print jobs that specify...
Understanding printer menus Custom [x] Loading Determine and set two‑sided printing for all print jobs that specify Custom [x] as the paper type. Duplex Note: Custom [x] Loading is available only if the custom paper type is supported. Notes: • Off is the factory default setting for all Paper Loading menus.
Understanding printer menus Universal Setup menu Units of Measure Specify the unit of measure. Inches Note: Inches is the US factory default setting. Millimeters is the Millimeters international factory default setting. Portrait Width Set the width for a portrait page orientation. 3–48 inches Notes: 76–1219 mm...
Understanding printer menus Network [x] Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address information. Notes: • This menu item is available when more than one network option is installed. • This menu item appears only in network printers or in printers connected to print servers.
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Understanding printer menus PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When Off is used, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On.
Understanding printer menus Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs. Notes: • Auto is the factory default setting. Auto • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs. Standard Network Setup OR Display and set the printer network settings.
Understanding printer menus Job Timeout Set the amount of time it takes for a network print job to be canceled. 0, 10–255 seconds Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. •...
Understanding printer menus Enable FTP/TFTP Enable the built-in FTP server, which lets you send files to the printer using File Transfer Protocol. Note: Yes is the factory default setting. Enable HTTP Server Enable the built-in Web server (Embedded Web Server). When enabled, you can monitor and manage the printer remotely using a Web browser.
Understanding printer menus Wireless menu Note: This menu is available only in printer models connected to a wireless network. To access the menu, navigate to any of the following: • Network/Ports > Standard Network > Standard Network Setup >Wireless • Network/Ports >...
Understanding printer menus Activate Enable or disable AppleTalk support. Note: Yes is the factory default setting. View Name Show the assigned AppleTalk name. Note: The name can be changed only from the Embedded Web Server. View Address Show the assigned AppleTalk address. Note: The address can be changed only from the Embedded Web Server.
Understanding printer menus USB Buffer Set the size of the USB input buffer. Disabled Notes: Auto • Auto is the factory default setting. 3K to [maximum size allowed] • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes.
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Understanding printer menus PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine incoming data.
Understanding printer menus Advanced Status Enable bidirectional communication through the parallel port. Notes: • On is the factory default setting. • Off disables parallel port negotiation. Protocol Specify the parallel port protocol. Standard Notes: Fastbytes • Fastbytes is the factory default setting. It provides compatibility with most existing parallel ports and is the recommended setting.
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Understanding printer menus PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine incoming data.
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Understanding printer menus Job Buffering Temporarily store print jobs on the printer hard disk before printing. Notes: • Off is the factory default setting. The printer does not buffer print jobs on the Auto printer hard disk. • On buffers print jobs on the printer hard disk. •...
Understanding printer menus Parity Set the parity for serial input and output data frames. Even Note: None is the factory default setting. None Ignore Honor DSR Determine whether the printer uses the DSR Signal. Notes: • Off is the factory default setting. •...
Understanding printer menus Device‑Initiated E‑mail Specify what credentials will be used when communicating to the SMTP server. Some SMTP servers require credentials to send an e-mail. None Use Device SMTP Credentials Notes: User‑Initiated E‑mail • None is the factory default setting for Device‑Initiated E‑mail and None User‑Initiated E‑mail.
Understanding printer menus Confidential Print menu Max Invalid PIN Limit the number of times an invalid PIN can be entered. Notes: 2–10 • This menu appears only when a formatted, non-defective printer hard disk is installed. • Once the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Limit the amount of time a confidential print job stays in the printer before it is deleted.
Understanding printer menus Wiping Mode Specify the mode for disk wiping. Auto Note: Auto is the factory default setting. The printer determines when to initiate a Manual disk wipe. Manual Wiping Overwrite the disk space that has been used to hold data from a processed print job. This type of wiping does not erase any information related to an unprocessed print Start now job.
Understanding printer menus Configure Log Specify whether and how audit logs are created. Enable Audit Notes: • Enable Audit determines if events are recorded in the secure audit log and remote syslog. Yes is the factory default setting. Enable Remote Syslog •...
Understanding printer menus Settings menu General Settings menu Display Language Set the language of the text appearing on the display. English Note: Not all languages are available for all printers, and you Francais may need to install special hardware for those languages to appear.
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Understanding printer menus Quiet Mode Reduce the amount of noise produced by the printer. Notes: • For touch‑screen printer models, touch Quiet Mode, and then select from the options. • Off is the factory default setting. This setting supports the performance specifications of your printer and allows for optimal printing of color‑rich documents.
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Understanding printer menus Paper Sizes Specify the default paper measurement. Notes: Metric • US is the factory default setting. • The initial setting is determined by your country or region selection in the initial setup wizard. • Changing this also changes the default setting for each input source in the Paper Size/Type menu.
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Understanding printer menus Customize the displayed information for Waste Toner Bottle, Displayed Information Paper Jam, Load Paper, and Service Errors. Waste Toner Bottle Select from the following options: Paper Jam Display Load Paper Service Errors Message to Display Default Alternate Default [text entry] Alternate...
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Understanding printer menus Set the audio volume for the buttons. Audio Feedback Button Feedback Notes: • On is the factory default setting for Button Feedback. • 5 is the factory default setting for Volume. Volume 1–10 Determine whether the Bookmarks icon is displayed. Show Bookmarks Notes: •...
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Understanding printer menus Timeouts Specify the number of minutes of inactivity before some systems begin entering a minimum power state. Sleep Mode Disabled Notes: 1–180 • 30 minutes is the factory default setting. • A lower setting conserves more energy, but may require longer warm‑up times.
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Understanding printer menus Print Recovery Let the printer automatically continue printing from certain offline situations when not resolved within the specified time Auto Continue period. Disabled Note: Disabled is the factory default setting. 5–255 Print Recovery Specify whether the printer reprints jammed pages. Jam Recovery Notes: •...
Understanding printer menus Factory Defaults Return the printer settings to the factory default settings. Do Not Restore Notes: Restore Now • Do Not Restore is the factory default setting. This keeps the user‑defined settings. • Restore Now returns all printer settings to the factory default settings except Network/Ports menu settings.
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Understanding printer menus Duplex Binding Define binding for duplexed pages in relation to paper orientation. Long Edge Notes: Short Edge • Long Edge is the factory default setting. Long Edge assumes binding along the long edge of the page (left edge for portrait and top edge for landscape). •...
Understanding printer menus Separator Sheet Source Specify the paper source for separator sheets. Tray [x] Notes: Manual Feeder • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, Configure MP must be set to Cassette in order for Manual Feeder to appear as a menu setting.
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Understanding printer menus Printer Usage Set the printer for a faster print speed or a higher toner yield. Max Yield Note: Max Yield is the factory default setting. Max Speed Black Only Mode Set the printer to print text and graphics using only the black toner cartridge.
Understanding printer menus Finishing menu Sides (Duplex) Specify whether two‑sided (duplex) printing is set as the default for all print jobs. 1 sided Notes: 2 sided • 1 sided is the factory default setting. • When two-sided printing is selected and the media is not the same on both sides, the media must be loaded in the trays in a different orientation.
Understanding printer menus Paper Saver Specify that multiple‑page images be printed on one side of a paper. Notes: 2‑Up • Off is the factory default setting. 3‑Up • The number selected is the number of page images that prints per side. 4‑Up 6‑Up 9‑Up...
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Understanding printer menus Toner Darkness Lighten or darken the printed output. 1–5 Notes: • 4 is the factory default setting. • Selecting a smaller number can help conserve toner. • If Print Mode is set to Black Only, then a setting of 5 increases toner density and darkness to all print jobs.
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Understanding printer menus Color Balance Adjust color in printed output by increasing or decreasing the amount of toner used for each color. Cyan ‑5 to 5 Note: 0 is the factory default setting. Magenta ‑5 to 5 Yellow ‑5 to 5 Black ‑5 to 5 Reset Defaults...
Understanding printer menus Manual Color Customize the CMYK color conversions. CMYK Image Notes: US CMYK • US CMYK is the US factory default setting. US CMYK applies a color conversion Euro CMYK table that tries to produce output that matches SWOP color output. Vivid CMYK •...
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Understanding printer menus Log Action at End of Frequency Determine and set how the printer responds when the frequency threshold expires. None Note: None is the factory default setting. E‑mail Current Log E‑mail & Delete Current Log Post Current Log Post &...
Understanding printer menus Utilities menu Remove Held Jobs Delete confidential and held jobs from the printer hard disk. Confidential Notes: Held • Selecting a setting affects only print jobs that are resident in the printer. Not Restored Bookmarks, print jobs on flash drives, and other types of held jobs are not affected.
Understanding printer menus XPS menu Print Error Pages Print a page containing information on errors, including XML markup errors. Note: Off is the factory default setting. PDF menu Scale to Fit Scale page content to fit the selected paper size. Note: No is the factory default setting.
Understanding printer menus PCL Emul menu Font Source Specify the set of fonts used in the Font Name menu. Resident Notes: Disk • Resident is the factory default setting. It shows the factory default set of Download fonts downloaded in the RAM. Flash •...
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Understanding printer menus PCL Emulation Settings Specify the number of lines that print on each page. Lines per Page Notes: 1–255 • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings.
Understanding printer menus Font Size Set the default font size for HTML documents. 1–255 pt Notes: • 12 pt is the factory default setting. • Font size can be increased in 1‑point increments. Scale Scale the default font for HTML documents. 1–400% Notes: •...
The Help menu consists of a series of Help pages that are stored in the printer as PDF files. They contain information about using the printer and performing printing tasks. English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Lexmark Web site at www.lexmark.com. Menu item Description...
Before printing or making multiple copies of a document: • Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it. •...
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you purchased the printer.
C734X77G Using genuine Lexmark parts and supplies Lexmark printers, parts, and supplies are designed to perform together for superior print quality. We recommend that you use only genuine Lexmark parts and supplies to help extend the life of your product.
Maintaining the printer Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) •...
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Maintaining the printer Unpack the replacement toner cartridge, and then shake it front‑to‑back and side‑to‑side to redistribute the toner. Remove the red packing strip from the new cartridge. Insert the new cartridge into the printer. Note: Make sure the cartridge is fully pushed in. Close the front door.
Maintaining the printer Replacing the waste toner bottle Locate the waste toner bottle release button on the left side of the printer. Press the release button to the left, and then pull the waste toner bottle out to remove it from the printer. Unpack the replacement waste toner bottle.
Maintaining the printer Place the bag into the shipping box used for the replacement part. Peel the recycling label off and place it on the shipping box. Insert the new waste toner bottle into the printer. Replacing a photoconductor Notes: •...
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Maintaining the printer Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. Pull the specified photoconductor up, and then slide it to the right to remove it from the printer. Unpack the replacement photoconductor. Warning—Potential Damage: Do not touch the shiny area on the photoconductor drum.
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Maintaining the printer Align and insert the left end of the photoconductor, and then press the right end into place. Remove the red packing strip from the top of the photoconductor. Close the front door.
Maintaining the printer Resetting the maintenance counter Reset the maintenance counter after installing a new photoconductor. When a “replace” or “low” message appears Follow this procedure when a photoconductor is replaced and 84 Replace [color] photoconductor, 84 [Color] photoconductor nearly low, or 84 [Color] photoconductor low appears: From the printer control panel, navigate to: >...
Maintaining the printer Cleaning the the printer parts Cleaning the interior of the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.
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Maintaining the printer Remove all four toner cartridges. Do not remove the photoconductor units for this procedure. Warning—Potential Damage: Do not touch the shiny area on the photoconductor drum. Doing so can damage the photoconductor. Locate the four printhead lenses. Clean the lenses using compressed air.
Maintaining the printer Close the front door. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •...
Clearing jams Clearing jams Carefully select paper and specialty media and load it properly to avoid most jams. If jams do occur, follow the steps outlined in this section. Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks.
Clearing jams • Make sure all paper sizes and types are set correctly in the printer control panel menus. • Store paper per manufacturer recommendations. Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears on the printer display. Open doors and covers, and remove trays to access jam locations.
Clearing jams 200–201 paper jams Paper jam in the toner cartridge area Open the front door. Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
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Clearing jams Paper jam under the photoconductor units Open the front door. Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
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Clearing jams Paper jam in the fuser area Open the front door. Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
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Clearing jams Using the handholds on each side, lift and pull the fuser out of the printer. Place the fuser on a flat surface with the blue thumb screws facing you. Pull and then rotate the green rectangular knob clockwise to unlock the top paper guide. Press the green arrow tab to the left, and then lift the top paper guide.
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Clearing jams Close the top paper guide. Make sure both sides of the paper guide are firmly seated. Pull and then rotate the green rectangular knob counterclockwise to firmly secure the top paper guide. Reinstall the fuser unit: Align the fuser unit using the handholds on each side, and then insert it back into the printer. Turn the screws clockwise to fasten the fuser securely.
Clearing jams Close the printer top access cover, and then close the front door. Depending on your printer model, touch Continue, jam cleared or press 202–203 paper jams If the jammed paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out.
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Clearing jams If the jammed paper is not visible, then remove the fuser unit: Warning—Potential Damage: Do not touch the roller at the center of the fuser unit. Doing so may damage the fuser. Turn the screws on the fuser counterclockwise to loosen them. Using the handholds on each side, lift and pull the fuser out of the printer.
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Clearing jams Pull and then rotate the green rectangular knob clockwise to unlock the top paper guide. Press the green arrow tab to the left, and then lift the top paper guide. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
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Clearing jams Pull and then rotate the green rectangular knob counterclockwise to firmly secure the top paper guide. Reinstall the fuser unit: Align the fuser unit using the handholds on each side, and then insert it back into the printer. Turn the screws clockwise to fasten the fuser securely.
Clearing jams 24x paper jam Paper jam in Tray 1 Open Tray 1. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close Tray 1. Depending on your printer model, touch Continue, jam cleared or press...
Clearing jams Paper jam in one of the optional trays Open the specified tray. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close the tray. Depending on your printer model, touch Continue, jam cleared or press 250 paper jam Press the paper release lever, and then remove any jammed pages from the multipurpose feeder.
Troubleshooting Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...
Troubleshooting Change [paper source] to [custom type name] load [orientation] Try one or more of the following • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper.
Troubleshooting Change [paper source] to [paper type] [paper size] Try one or more of the following: • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non‑touch‑screen printer models, press to confirm.
Troubleshooting Error reading USB drive. Remove USB. An unsupported flash drive is inserted. Remove the flash drive, and then install a supported one. Insert Tray [x] Insert the specified tray into the printer. Install Tray [x] Try one or more of the following: •...
Troubleshooting Load [paper source] with [paper size] Try one or more of the following: • Load the specified tray or feeder with the correct paper size. • To use the paper tray or feeder with the correct paper size, select Paper loaded, continue on the printer control panel.
Troubleshooting Load manual feeder with [paper size] Try one or more of the following: • Load the feeder with the correct paper size. • Depending on your printer model, touch Continue or press to clear the message and continue printing. Note: If no paper is loaded in the feeder when Continue or is selected, then the printer manually overrides the request, and then prints from an automatically selected tray.
Troubleshooting Restore held jobs? Try one or more of the following: • Select Restore on the printer control panel to restore all held jobs stored in the printer hard disk. For non‑touch‑screen printer models, press to confirm. • Select Do not restore if you do not want any print jobs to be restored. For non‑touch‑screen printer models, press to confirm.
Troubleshooting 34 Incorrect paper size, open [paper source] Try one or more of the following: • Load the correct paper size in the tray. • Select Continue to clear the message and print the job using a different paper tray. For non‑touch‑screen printer models, press to confirm.
Troubleshooting 37 Insufficient memory to collate job Try one or more of the following: • Select Continue to print the portion of the job already stored and begin collating the rest of the print job. For non‑touch‑screen printer models, press to confirm.
Troubleshooting 52 Not enough free space in flash memory for resources Try one or more of the following: • Select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press confirm. Downloaded fonts and macros not previously stored in flash memory are deleted. •...
Troubleshooting 55 Unsupported option in slot [x] Turn the printer off. Unplug the power cord from the wall outlet. Remove the unsupported option card from the printer system board, and then replace it with a supported card. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on.
Troubleshooting 57 Configuration change, some held jobs were not restored Something has changed in the printer to invalidate the held jobs. Possible changes include: • The printer firmware has been updated. • Paper input options needed for the print job were removed. •...
Troubleshooting 58 Too many trays attached Turn the printer off. Unplug the power cord from the wall outlet. Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down. Remove the additional trays. Connect the power cord to a properly grounded outlet.
Troubleshooting 80.xx Fuser life warning • Order a replacement fuser immediately. When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement part. • Select Continue to clear the message and continue printing. For non‑touch‑screen printers, press to confirm.
Troubleshooting 83.xx Transfer module life warning • Select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press confirm. • Order a replacement transfer module immediately. When print quality is reduced, install the new transfer module, following the instruction sheet that came with the replacement part. 83.xx Transfer module missing Reinsert the transfer module into the printer.
Troubleshooting Notes: • All four photoconductors should be replaced at the same time. • Make sure to reset the maintenance counter after replacing the photoconductors for optimum print quality. Select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press confirm.
Troubleshooting 88.xx [Color] cartridge critically low The specified toner cartridge is critically low. For instructions on replacing a toner cartridge, select More Information on the printer control panel. Select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press confirm.
Troubleshooting Incorrect characters print • Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode. •...
Contact your system support person to make sure the network is functioning correctly. The printer software is available on the Lexmark Web site at http://support.lexmark.com. USB,...
Troubleshooting Print job takes longer than expected Try one or more of the following: EDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the print job.
Troubleshooting Tray linking does not work These are possible solutions. Try one or more of the following: OAD THE SAME SIZE AND TYPE OF PAPER • Load the same size and type of paper in each tray to be linked. •...
Troubleshooting ONTACT CUSTOMER SUPPORT If you still cannot isolate the problem, then contact customer support. Solving option problems 2,000-sheet drawer problems HECK THE DRAWER CONNECTION Make sure the 2,000‑sheet drawer is properly connected to the printer. OAD PAPER If the tray is empty, then load paper in the tray or feeder. LEAR ANY JAMS Open the tray or feeder, and then remove any jammed paper.
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com to view the option instruction sheet.
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet. USB/parallel interface card does not operate correctly...
Troubleshooting AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the paper does not exceed the maximum paper fill indicator located in the tray or feeder. AKE SURE THE ENTIRE PAPER STACK IS SITTING FLAT IN THE TRAY Before loading the paper, do the following: •...
Troubleshooting Solving print quality problems If the solutions here do not correct the problem, contact customer support. You may have a printer part that requires adjustment or replacement. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program.
Troubleshooting HECK THE BACKGROUND DARKNESS OR REMOVAL SETTING • Adjust the darkness to a lighter setting. • Increase the background removal setting. AKE SURE THERE IS NO WORN OR DEFECTIVE PRINT OR TONER CARTRIDGE Replace the worn or defective cartridge. Incorrect margins A B C D A B C D...
Troubleshooting AKE SURE THERE IS NO DEFECTIVE PRINT OR TONER CARTRIDGE Replace the worn or defective cartridge. For more information, see the instruction sheet that came with the replacement part. AKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE Replace the defective transfer module. For more information, see the instruction sheet that came with the replacement part.
Troubleshooting HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: From the Paper menu on the printer control panel, check the Paper Type and Paper Weight settings. Before sending the print job, specify the correct paper type setting: •...
Troubleshooting OAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. VOID TEXTURED PAPER WITH ROUGH FINISHES HECK THE APER YPE SETTING Make sure the paper type setting matches the paper loaded in the tray or feeder: •...
Troubleshooting HECK THE APER YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray or feeder: • From the printer control panel Paper menu, check the Paper Type setting. • For Windows users, check this setting from Print Properties. •...
Troubleshooting ONTACT CUSTOMER SUPPORT If the problem continues, then the printer may need to be serviced. Repeating defects appear on prints Try one or more of the following: EPLACE THE PRINT OR TONER CARTRIDGE Replace the cartridge of the color with the repeating defect, if the defects occur in the following instances: •...
Troubleshooting HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray: From the Paper menu on the printer control panel, check the Paper Type and Paper Weight settings. Before sending the job to print, specify the correct paper type setting: •...
Troubleshooting AKE SURE THE PHOTOCONDUCTOR IS NOT DEFECTIVE AND IS INSTALLED CORRECTLY Remove and then reinstall the photoconductor. If the problem continues, then the photoconductor may need to be replaced. AKE SURE THE PRINT OR TONER CARTRIDGES ARE INSTALLED CORRECTLY ARE NOT DEFECTIVE AND NOT LOW ON TONER...
Troubleshooting Streaked vertical lines appear on prints ABCDE ABCDE ABCDE Try one or more of the following: ELECT ANOTHER TRAY OR FEEDER • From the printer control panel, navigate to: Paper Menu > Default Source > select a tray or feeder > Submit •...
Troubleshooting ‑ AKE SURE THE APPLICATION HAS NOT SPECIFIED AN OFF WHITE BACKGROUND Check the application settings. AKE SURE NO TONER IS IN THE PAPER PATH Contact customer support. Toner rubs off Try one or more of the following: HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
Troubleshooting Toner specks Try one or more of the following: AKE SURE THERE IS NO WORN OR DEFECTIVE PRINT OR TONER CARTRIDGE Replace the worn or defective cartridge. AKE SURE THERE IS NO TONER IN THE PAPER PATH ONTACT CUSTOMER SUPPORT If the problem continues, then the printer may need to be serviced.
Troubleshooting Uneven print density AKE SURE THERE IS NO DEFECTIVE OR WORN PRINT OR TONER CARTRIDGE Replace the worn or defective cartridge. Solving color quality problems FAQ about color printing What is RGB color? Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in nature.
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Troubleshooting The printed page appears tinted. Can I adjust the color? Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust the Color Balance setting to create a more preferable color.
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Troubleshooting Object type Color conversion tables CMYK Image • US CMYK—Applies color correction to approximate the SWOP (Specifications for Web Offset Publishing) color output. CMYK Text • Euro CMYK—Applies color correction to approximated EuroScale color CMYK Graphics output. • Vivid CMYK—Increases the color saturation of the US CMYK color correction setting.
You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call 1‑800‑539‑6275. For other countries or regions, visit the Lexmark Web site at http://support.lexmark.com.
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Trademarks Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
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Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC...
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
The product is plugged into a wall outlet, but the power switch is turned off. The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Notices Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Index Index 56 Serial port [x] disabled 224 Active NIC menu 146 Numerics 56 Standard USB port disabled 224 adjusting brightness 2,000‑sheet drawer 56 USB port [x] disabled 224 Embedded Web Server 117 installing 32 57 Configuration change, some held printer control panel 117 2,000‑sheet high‑capacity feeder jobs were not restored 225...
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Index Change [paper source] to [paper Custom Type [x] name Eco‑Mode 73, 115 size] load [orientation] 215 configuring 64 Hibernate Mode 74, 117 Change [paper source] to [paper creating 64 Quiet Mode 73, 115 type] [paper size] 216 Custom Types menu 144 Sleep Mode 116 Change [paper source] to [paper Sleep mode 74...
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Index internal print server Load manual feeder with [paper troubleshooting 235 type] [paper size] 219 General Settings menu 163 Internal Solutions Port loading green settings changing port settings 42 2,000‑sheet high‑capacity Eco‑Mode 73, 115 installing 22 feeder 57, 99 Hibernate Mode 74, 117 troubleshooting 236 550‑sheet tray (standard or Quiet Mode 73, 115...
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Embedded photoconductors 189 Miscellaneous Security Settings Web Server 72, 114 toner cartridges 189 menu 159 using genuine Lexmark 190 transfer module 190 moving the printer 45, 80, 200 parts and supplies, status of waste toner bottle 190 multipurpose feeder...
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Index canceling, from computer 71, 113 printer 52 Not enough free space in flash print quality configured models 46, 81 memory for resources 223 cleaning the printhead lenses 198 minimum clearances 45, 80 53 Unformatted flash print quality troubleshooting moving 45, 80, 200 detected 223 blank pages 244 selecting a location 45, 80...
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Change [paper source] to [paper option does not work 236 recycling type] [paper size] 216 paper tray problems 237 Lexmark packaging 188 Change [paper source] to [paper USB/parallel interface card 237 Lexmark products 188 type] [paper size] load printer problems, solving basic 214...
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187 using 123 selecting a location for the storing 191 Tray [x] paper size printer 45, 80 using genuine Lexmark 190 unsupported 220 Serial [x] menu 155 using recycled paper 187 trays Set Date and Time menu 162 Supplies menu 133...
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Index troubleshooting, print quality updating options in printer blank pages 244 driver 34 XPS menu 181 characters have jagged edges 239 USB port 33 clipped images 239 USB/parallel interface card gray background on prints 239 troubleshooting 237 light colored line, white line, or User’s Guide incorrectly colored line appears understanding 13...