Using Support - Gateway MX6211b User Manual

www.gateway.com

Using Support

The Support site is divided into seven major areas:
Support Home
■
Product Support
■
Downloads
■
Customer Service
■
Upgrade Center
■
Resources
■
Contact Us
■
Support Home
Click Support Home, then click Notebooks. To view support documents for
your notebook, type your serial number in the Serial Number box, then click
Submit.
Click the arrow button to open the Select Your Computer Product box, then
click Notebook Computers to access product documentation, specifications,
and guides for all Gateway notebooks.
Product Support
Click Product Support to view a list of all the products that Gateway supports.
Downloads
Click Downloads to get the latest software updates for BIOS and driver
upgrades. By entering your serial number you get drivers specific to your
notebook. Click Browse All Downloads to walk through a step-by-step wizard
to locate your drivers.
Customer Service
Click Customer Service to view information about your account and general
information about warranties and special offers.
Upgrade Center
Click Upgrade Center to view and purchase upgrades for your notebook.
Resources
Click Resources to access utilities to help you manage your notebook.
Contact Us
Click Contact Us to access links to customer care with a live technician,
including chat and e-mail. Click Call Us to get a list of Gateway telephone
numbers for both sales and support. For more information, see
support" on page 167.
Gateway Web site
"Telephone
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