Troubleshooting: Before Contacting Service Personnel - Samsung UW-17J11VD Owner's Instructions Manual

3way combination television
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C18A_ENG_europe_17"_film
ENG
Before contacting Samsung after-sales service, perform the following simple checks.
If you cannot solve the problem using the instructions below, note the model and serial number of the
television and contact your local dealer.
No sound or picture
Normal picture but no sound
No picture or black and white picture
Sound and picture interference
Blurred or snowy picture,
distorted sound
Remote control malfunctions
You cannot insert a video cassette
The buttons on the front panel have
no effect
The television programme was not
recorded.
Timer recording was unsuccessful
Noise bars or streaks on playback
When the
pressed during playback, the still
picture has severe "noise bar" streaks
The rewind or fast-forward functions
have no effect
10/10/03
4:11 PM
Troubleshooting:
PLAY/PAUSE (
) is
80
Page 80
Before Contacting Service Personnel
Check that the mains lead has been connected to a wall socket.
Check that you have pressed the "I " button (On/Off) and the
POWER (
) button.
Check the picture contrast and brightness settings.
Check the volume.
Check the volume.
Check whether the volume MUTE (
has been pressed.
Adjust the colour settings.
Check that the broadcast system selected is correct.
Try to identify the electrical appliance that is affecting the television,
then move it further away.
Plug your television into a different mains socket.
Check the direction, location and connections of your aerial.
This interference is often occurs to the use of an indoor aerial.
Replace the remote control batteries.
Clean the upper edge of the remote control (transmission window).
Check the battery terminals.
A video cassette can only be inserted with the window side up and
the safety tab facing you.
The panel lock function has been activated; refer to page 34 for
further details.
Check that the safety tab on the cassette is intact.
Check the timer settings. If there was a power failure or interruption
during timer recording, the recording will have been cancelled.
Check that the POWER (
timer (STANDBY and TIMER indicators on). : 1 Tuner model.
Adjust the vertical alignment of the picture; refer to page 42.
Change cassettes. This cassette may be excessively worn.
A still picture may have "noise bars", depending on the condition of
the tape.
Adjust the vertical alignment of the picture; refer to page 42.
Check that the tape is not already at the beginning or end of the
cassette respectively.
) button on the remote control
) button was pressed to activate the

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