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Problems and Solutions (VCR)
GB
Before contacting the Samsung after-sales service, perform the following simple checks.
Problem
No power
You cannot insert a video cassette
The television programme was not recorded
Timer recording was unsuccessful
No playback picture or the picture
is distorted
You cannot see normal broadcasts
Noise bars or streaks on playback
❿ II
When the
button is pressed
during playback, the still picture
has severe "noise bars" streaks
Video Head Cleaning
If when tuning in your TV to the DVD-VCR
TV does not find the Screen
or the pattern suffering from interference,
it may be due to the DVD-VCR output
channel clashing with the normal TV
transmissions in your area.
To prevent this you will need to change the
DVD-VCR output channel in the following
way
If you are unable to solve the problem after reading the above instructions, note:
The model and serial number on the rear of your DVD-VCR
The warranty information
A clear description of the problem
Then contact your nearest SAMSUNG after-sales service.
68
Explanation/Solution
Check that the power plug is connected to a wall outlet.
Have you pressed the STANDBY/ON button?
A video cassette can only be inserted with the window
side up and the safety tab facing you.
Check the DVD-VCR aerial connections.
Is the DVD-VCR tuner properly set?
Check if the safety tab is intact on the cassette.
Was the STANDBY/ON button pressed to activate the timer?
Re-check the recording start/stop time settings.
If there was a power failure or interruption during timer
recording, the recording will be cancelled.
Check to see if you are using a prerecorded tape.
Check the TUNER/EXTERNAL setting. It should be on
TUNER.
Check the TV/VCR aerial connections.
Press the
PROG/TRK
(
or
) buttons to minimize this effect.
A still picture may have "noise bars", depending on the
condition of the tape. Press the
PROG/TRK
(
or
during SLOW motion to minimize this effect.
If poor pictures appear on a variety of cassettes, the video
heads may need cleaning. This is not a common problem
and unless it appears, the heads should not be cleaned.
When cleaning the video heads, read all instructions
provided with the head cleaning cassette. Incorrect head
cleaning can permanently damage the video heads.
1. Remove the aerial input plug from the socket marked (aerial
symbol) on the rear of the DVD-VCR.
2. Carry out the instructions "Tuning Your Television for the DVD-
VCR" (see page 14).
3. Carry out the instructions "Setting the DVD-VCR output
Channel" (see page 23), move the channel number
several channels down from the original setting.
(example: from 37 to 39).
4. Replace the aerial plug into the socket marked (aerial symbol)
on the rear of the DVD-VCR.
5. Re-tune your TV to the DVD-VCR again by following
instructions "Tuning Your Television for the DVD-VCR"
(page 14).
6. If the problem still exists repeat steps 1 to 5 moving several
more channels away from the original setting.
Troubleshooting Guide (DVD)
Before requesting service (troubleshooting)
Problem
Disc does not play.
The
icon appears on
screen.
Playback mode differs from
the Setup Menu selection.
The screen ratio cannot be
changed.
) buttons
Forgot password
If you experience other
problems.
Action
Ensure that the disc is installed with the label side facing up.
Check the region number of the DVD.
This player cannot play CD-ROMs, DVD-ROMs, etc. Insert a DVD, a
VIDEO-CD or a CD.
The features or action cannot be completed at this time because:
1. The DVD's software restricts it.
2. The DVD's software doesn't support the feature (e.g., angles).
3. The feature is not available at the moment.
4. You've requested a title or chapter number or search time that is
out of range.
Some of the functions selected in the DVD SETUP may not work
properly if the disc is not encoded with the corresponding function.
The Screen Ratio is fixed on your DVDs.
Press power on from a cold start with no disc in the unit. Press the
➛➛
and ❿❿ buttons simultaneously on the front panel for five
seconds. Switch off and on the DVD-VCR by pressing
STANDBY/ON button. The Parental Mode is now unlocked as
indicated on the display. You can now set your rating level and
change your password to a new number.
Go to the contents and find the section of the instruction book that
contains the explanations regarding the current problem, and follow
the procedure once again.
If the problem still cannot be solved, please contact your nearest
authorized service center.
GB
Page
P6
P50-58
P43-48
P48
P46
69
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