Canon 2921B002 On-Screen Manual page 790

Printer Status Monitor of the Machine Does Not Operate
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Advanced Guide About Network Communication
Operate
Printer Status Monitor of the Machine Does Not Operate
Use the printer driver with bidirectional communication.
Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver.
Opening the Printer Properties Dialog Box (Windows)
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Troubleshooting > Printer Status Monitor of the Machine Does Not
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