Optical Disc Drive Problems - Toshiba LX815-D1310 User Manual

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If Something Goes Wrong

Optical disc drive problems

3 From the Optimize Drives menu click the drive you wish to
defragment.
4 Click the Optimize button.
The system will display the status as it optimizes and
defragments the drive.
Your data files are damaged or corrupted.
Refer to your software documentation for file recovery procedures.
Many software packages automatically create backup files.
You may also be able to recover lost data using utility software.
Consult the dealer from whom you purchased your computer and/or
application. Your dealer is your best source for current information.
Some applications run correctly but others do not.
This is probably a configuration problem. If an application does not
run properly, refer to its documentation and check that the hardware
configuration meets its needs.
Optical disc drive problems
You cannot access a disc in the drive.
If the optical disc drive is an external drive, make sure the two USB
cables or the AC adaptor cable are properly connected to the
computer and refer to the documentation that came with your drive.
Make sure the tray that holds the optical disc is closed properly.
Press gently until it clicks into place.
Open the tray and remove the disc. Make sure the tray is clean. Any
dirt or foreign object can interfere with the laser beam.
Examine the disc to see if it is dirty. If necessary, wipe it with a
clean cloth dipped in water or a neutral cleaner.
Replace the disc in the tray. Make sure that the disc is lying flat
against the tray, label side out. Close the tray carefully, making sure
it has shut completely.
You press the disc eject button, but the drive tray does not
slide out.
Make sure the computer is connected to a power source and turned
on. The optical disc drive eject mechanism requires power to
operate.