Understanding Display Messages; Display Messages Table - Samsung SCX-6555N User Manual

4. Pull up on the stacker lever and then close the stacker front cover.
Paper jam at exit of finisher
1. Gently pull the paper out through the exit area.

UNDERSTANDING DISPLAY MESSAGES

Messages appear on the Smart Panel program window or on the control
panel display to indicate machine status or errors. Refer to the tables below
to understand the messages meaning to correct the problem, if necessary.
Messages and their explanations are listed in alphabetical order.
• If the message is not in the table, cycle the power and try the
printing job again. If the problem persists, call for service.
• When you call for service, it is very convenient to provide the
service representative with the contents of display message.
• Some messages may not appear in the display depending on
options or models.
• [yyy] indicates the part of the machine.
• [zzz] indicates the error code. When you contact the service
center, this error code help to handle the problem.
• You may see an exclamation mark (
the upper left of the display, in that case, press the question mark
to browse detailed information on the supplies.
) or a cross mark ( ) on
.
MESSAGE MEANING
[yyy] is worn. The life of the part
expires totally.
Replace with new
one
DC motor does not There is a problem in
the control of DC
operate: [zzz].
motor unit.
Please turn off then
on
Did not supply Not supplied toner to
the imaging unit.
enough toner.
Remove seal tape &
reinstall
Did not supply The machine received
several papers with
enough toner.
many images, and it
Please open/close
cannot supply the
door
toner properly.
Fax memory is There is no more
available fax memory.
almost full. Print or
No more fax data can
remove received fax
be received.
Job
Fax memory is full. Available fax memory
is now 1MB.
Print or remove
received fax Job
Finisher door is The finisher cover is
not securely latched.
open. Close it
Finisher error: [zzz]. There is a problem in
the finisher unit.
Please turn off then
on
Fuser error: [zzz]. There is a problem in
the fuser unit working.
Please turn off then
on
Fuser unit is not The fuser unit is not
installed or correctly.
installed correctly.
Install it
Imaging unit is The toner in the
imaging unit has run
empty. Replace it
out.
SUGGESTED
SOLUTIONS
Replace the part with a
new one. Call for
service.
Turn the machine off
and turn it on again. If
the problem persists,
please call for service.
• Remove the sealing
tape from the
imaging unit.
• Thoroughly roll the
toner cartridge five or
six times, and
reinstall it.
• Turn the machine off
and turn it on again.
Open side door and
close it. If the problem
still persists, please call
for service.
Delete the received fax
data in the memory to
secure memory. Call
for service.
Delete the received fax
data in the memory to
secure memory. Call
for service.
Close the finisher until it
locks into place.
Turn the machine off
and reinstall the finisher
again. Check that the
finisher cable is
connected properly. If
the problem persists,
please call for service.
Turn the machine off
and turn it on again. If
the problem persists,
please call for service.
Install the fuser unit.
Call for service.
Replace the imaging
unit with a Samsung-
genuine toner cartridge.
(See "Replacing the
imaging unit" on
page 94.)
Troubleshooting_ 105