Understanding Display Messages - Samsung CLX-3170FN User Manual

UNDERSTANDING DISPLAY MESSAGES

Messages appear on the control panel display to indicate the machine's
status or errors. Refer to the tables below to understand the messages'
meaning and correct the problem if necessary. Messages and their
meanings are listed in alphabetical order.
• If the message is not in the table, cycle the power and try the job
again. If the problem persists, call for service.
• When you call for service, it is very convenient to provide the
service representative with the contents of display message.
• xxx indicates the media type.
MESSAGE
A problem has
ADC Not
occurred in the ADC
Confirm Error
in the machine.
Your machine's
Cancel?
memory has become
Yes
full while trying to
store an original into
memory.
The machine has a
[COMM. Error]
communication
problem.
Connection with the
Connection Error
SMTP server failed.
Time expired while
Data Read Fail
reading data.
Check USB Mem.
Storing to the USB
Data Write Fail
memory failed.
Check USB Mem.
There is a problem in
Deve Home Sensor
the fuser unit.
Error
The loaded original
[Document Jam]
has jammed in the
ADF.
The front cover or rear
Door Open
cover is not securely
latched.
You entered an
Enter Again
unavailable item.
The selected file
File Format
format is not
Not Supported
supported.
76 _Troubleshooting
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SUGGESTED
MEANING
SOLUTIONS
Turn the power switch
off and on. If the problem
persists, call for service.
To cancel the fax job,
press the OK button to
accept Yes.
If you want to send those
pages that have been
successfully stored,
press the OK button to
accept No. You should
send the remaining
pages later, when
memory is available.
Ask the sender to try
again.
Check the server
settings and the network
cable.
Try again.
Check the available USB
memory space.
Turn the power switch
off and on. If the problem
persists, call for service.
Clear the jam. (See
"Clearing document
jams" on page 72.)
Close the cover until it
locks into place.
Enter the correct item
again.
Use the correct file
format.
MESSAGE MEANING
You have tried to
Group Not
select a group location
Available
number where only a
single location
number can be used,
such as when adding
locations for a Multiple
Send operation.
The imaging unit is
Install
not installed.
Imaging Unit
The toner cartridge is
Install Toner
not installed.
The toner cartridge
Invalid Toner
you have installed is
not for your machine.
The machine has
[Incompatible]
received a fax from
which is registered as
a junk fax.
The network IP
IP Conflict
address you have set
is being used by
someone else.
The receiving fax
Line Busy
machine did not
answer or the line is
already engaged.
Your machine cannot
[Line Error]
connect with the
receiving fax machine
or has lost contact
because of a problem
with the phone line.
There is a problem in
Low Heat Error
the fuser unit.
Cycle Power
A problem has
LSU Motor Error
occurred in the LSU
Cycle Power
(Laser Scanning Unit.)
A problem has
LSU Hsync Error
occurred in the LSU
Cycle Power
(Laser Scanning Unit.)
The mail size is larger
Mail Exceeds
than the supported
Server Support
size by SMTP server.
There is a problem in
Main Motor
the main motor.
Locked
SUGGESTED
SOLUTIONS
Use a speed dial number
or dial a number
manually using the
number keypad.
Install the imaging unit.
Install the toner
cartridge.
Install the a Samsung-
genuine toner cartridge
designed for your
machine.
The received fax data
will be deleted.
Reconfirm junk fax
setup. (See "Receiving
options" on page 57.)
Check the IP address
and reset it if necessary.
(See "Setting up the
network" on page 25.)
Try again after a few
minutes.
Try again. If the problem
persists, wait an hour or
so for the line to clear
and try again.
Or, turn the ECM mode
on. (See "Sending
options" on page 57.)
Turn the power switch
off and on. If the problem
persists, call for service.
Turn the power switch
off and on. If the problem
persists, call for service.
Turn the power switch
off and on. If the problem
persists, call for service.
Divide your mail or
reduce the resolution.
Open and then close the
front cover.