AT&T SL82318 - DECT 6.0 Digital Three Handset Answering System User Manual page 81

Appendix K
Troubleshooting
Incomplete
messages.
Difficulty hearing
messages.
System does
not answer after
correct number
of rings.
System announc-
es "Time and day
not set."
System does not
respond to remote
commands.
• If a caller leaves a very long message, part of it may be
lost when the system disconnects the call after four min-
utes.
• If the caller pauses for longer than seven seconds, the
system stops recording and disconnects the call.
• If the system's memory becomes full during a message,
the system stops recording and disconnects the call.
• If the caller's voice is very soft, the system may stop
recording and disconnects the call.
• Press VOLUME
• Make sure that the answering system is on (see page
44).
• If toll saver is activated, the number of rings changes to
two when you have new messages stored (see page 48).
• If the memory is full or the system is off, the system will
answer after 10 rings.
• You need to reset the answering system clock (see page 43).
• Make sure to enter your remote access code correctly
(see page 54).
• Make sure you are calling from a touch-tone phone.
When you dial a number, you should hear tones. If you
hear clicks, the phone is not a touch-tone telephone and
cannot activate the answering system.
• The answering system may not detect the remote access
code while your announcement is playing. Try waiting
until the announcement is over before entering the
code.
• There may be interference on the phone line you are
using. Press dial pad keys firmly.
to increase speaker volume.
78