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Troubleshooting
SYMPTOMS AND SOLUTIONS
If these solutions do not resolve your problem, contact your nearest Samsung authorized service center.
Power
Symptom
The product does not turn on.
The power turns off automatically.
Power cannot be turned off.
The battery discharges quickly.
Display
Symptom
The TV screen or LCD display has distorted
images or has stripes at the top/bottom or
on the left/right.
Unknown indicator appears on the screen.
An afterimage remains on the LCD screen.
The image on the LCD screen looks dark.
Explanation/Solution
•
The internal battery may be discharged.
Charge the battery.
•
Is Auto Power Off set to 5 Min? If no button is pressed for about 5 minutes, the product
turns off automatically (Auto Power Off). To disable this option, change the setting of
Auto Power Off to Off.
page 72
•
The battery is almost exhausted. Charge the battery.
•
Unplug the built-in USB plug, and connect the power supply to the product again before
turning it on.
•
Press the [RESET] button.
•
The temperature where you are recording is too low.
•
The battery is not fully charged. Charge the battery again.
•
The battery has reached the end of its lifespan and cannot be recharged.
Contact your local Samsung dealer.
Explanation/Solution
•
This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice
versa. For more details, see the display specifications.
•
A warning indicator or message appears on the screen.
•
This occurs if you disconnect the built-in USB plug before turning the power off.
•
Ambient light is too bright. Adjust the brightness of the LCD.
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Appendixes
page 17
page 77
pages 87~89
page 70
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