Symptoms And Solutions - Samsung HMX-Q10BN User Manual

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If these instructions do not solve your problem, contact your nearest Samsung authorized service center.
Power
• The battery may not be installed in your camcorder. Insert the battery into the camcorder.
• The inserted battery may be discharged.
The camcorder does not turn on.
Charge the battery or replace it with a charged one.
• If you use the AC power adaptor, make sure it is properly connected to a wall outlet.
• Is "Auto Power Off" set to "5 Min"? If no button is pressed for about 5 minutes, the
camcorder is automatically turned off ("Auto Power Off"). To disable this option, change
The power turns off automatically, the setting of "Auto Power Off" to "Off". _page 75
• The battery is almost exhausted. Charge the battery or replace it with a charged one.
Power cannot be turned off. • Remove the battery or unplug the AC power adaptor, and connect the power supply to
the camcorder again before turning it on.
• The temperature is too low.
The battery discharges quickly. • The battery is not fully charged. Charge the battery again.
• The battery has reached the end of its lifespan and cannot be recharged. Use another
battery.
Display
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The TV screen or LCD display has distorted • This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice
images or has stripes at the top/bottom or For more details, see the display specification. ,,_page 82
on the left/right, versa.
• The camcorder is in Demo mode. If you do not want to see Demo images, change the
Unknown image appears on the LCD screen, setting "Demo" to "OFF". _page 79
Unknown indicator appears on the screen. . A warning indicator or message appears on the screen. '=pages 93~97