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Wi-Fi Communication Issue
Displays when Wi-Fi is active and there is an
available open wireless network.
Note: To avoid international data roaming fees when using
Wi-Fi calling when outside the United States, the Data
Roaming feature on your device must be turned off.
Note: With certain rate plans, minutes used while connected
to the Wi-Fi network count against available rate plan
minutes.
Activating Wi-Fi Calling
1. Ensure that the Wi-Fi connected icon displays on the
status bar.
• If prompted with an on-screen "Did you know your phone can
make calls over Wi-Fi" popup, tap Learn and follow the
remaining on-screen instructions. Tap Next
77
2. Press
3. If
4. Press
5. Tap Connection Preferences and select a preference for
and tap Done.
and then tap Settings
Wi-Fi Calling. The feature is active when there is a
green check mark in the field.
(Missing 911 Address) displays in the Status
Bar, follow these steps to provide 911 an address for
emergency situations:
• Log into my.t-mobile.com.
• Click on Your Profile and edit the Customer Information.
• Enter your emergency location information and complete the
online registration.
and then tap Settings
Wi-Fi Calling Settings.
use of the Wi-Fi Calling feature:
• Wi-Fi Preferred: Wi-Fi network is preferred over cellular
network when making calls. Calling requires you to stay in the
Wi-Fi range.
• Wi-Fi Only: Wi-Fi network is required for making calls. Calling
requires you to stay in the Wi-Fi range.
• Cellular Preferred: The cellular network is preferred over a
Wi-Fi network when making calls.
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