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Epson STYLUS Pro WT7900 User Manual

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Epson Stylus
Pro WT7900
®
USER'S GUIDE

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Summary of Contents for Epson STYLUS Pro WT7900

  • Page 1 Epson Stylus Pro WT7900 ® USER’S GUIDE...
  • Page 2 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with these Epson printers.
  • Page 3 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 5: Table Of Contents

    Installing the Software ........41 Updating Your Printer Firmware ....... 43 Configuring the Printer’s Network Adapter .
  • Page 6 Loading Film in the Printer ........
  • Page 7 Storing the Printer........
  • Page 8 Contents Media ..........122 Ink Cartridges .

  • Page 9: Warnings, Cautions, Notes, And Tips

    Introduction your printer, loading paper, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem. For additional information, see the following: Note: The CD, which •...

  • Page 10: Options And Accessories

    ® Pro WT7900 offers these optional upgrades and Option Epson SpectroProofer 24-inch Epson SpectroProofer 24-inch UV One-year extended warranty for printer Two-year extended warranty for printer One-year extended warranty for SpectroProofer Part Replacement maintenance tank (see page 97) Replacement paper cutter (see page 94)

  • Page 11: Where To Get Help

    FAQs and troubleshooting advice, or e-mail Epson with your questions. System Requirements To use the utility software for your printer in either a stand-alone or peer-to-peer network environment, your system should meet these Caution: Using an improperly shielded requirements: cable—especially a cable...

  • Page 12: Important Safety Instructions

    • • • The Epson Stylus Pro WT7900 weighs approximately 220 lb (100 kg). When lifting it onto the stand, make sure you have four people holding the printer (see page 21). When setting up the printer, make sure you have enough space around it (see page 17).
  • Page 13 Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate. If you use an extension cord with the printer, make sure the total ampere rating of devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s...

  • Page 14: Ink Cartridge Safety Instructions

    Introduction Ink Cartridge Safety Instructions • • • • Caution: To prevent ink leakage, don’t shake cartridges too forcefully. • • • • • • • Keep ink cartridges out of the reach of children and do not drink the ink.

  • Page 15: Printer Parts

    Printer Parts These illustrations show the parts of the Epson Stylus Pro WT7900. Front Roll paper holder Front cover Ink bay Film basket guide Film basket Back Optional SpectroProofer port USB port Maintenance tank Introduction Roll paper cover Control panel...

  • Page 16: Control Panel

    Introduction Control Panel Power light and button LCD Display Paper Head cleaning button light light Ink open button Pause/reset display light and button Platen gap setting Paper source Ink cartridge status SpectroProofer availability Days until white ink cartridge shaking Paper feed button (up) Paper release (ePlaten light and button OK button...

  • Page 17: Setting Up The Printer

    TVs, or air conditioners. This chapter includes the following information: Unpacking and assembling the Epson Stylus Pro WT7900 • Connecting the power cord • Installing ink • Connecting to your computer and a network •...

  • Page 18: Unpacking And Assembling The Stand

    Setting Up the Printer Unpacking and Assembling the Stand 1. Lift the box up and away from the shipping pallet. Then remove the box 2. Unpack the stand and make sure you have all these items. Note: Make sure you...
  • Page 19 Setting Up the Printer 4. Fasten the strut with 3 bolts as shown. Use the hex wrench to tighten the bolts.
  • Page 20 Setting Up the Printer 5. Insert the strut into the right side and fasten it with 3 bolts as shown. 6. Lock the casters.

  • Page 21: Unpacking The Printer And Mounting It On The Stand

    3. Have four people lift the printer using the handgrips, two in front and WARNING: Four or more people are required to lift the printer. To avoid damaging the printer, hold it only by the four handgrips.
  • Page 22 Setting Up the Printer 4. Lower the printer onto the stand with the stand’s horizontal strut in 5. Fasten the printer to the stand with the wing screws and washers. front, as shown. Align the pegs on the stand with the holes on the...

  • Page 23: Attaching The Paper Basket

    Attaching the Paper Basket The paper basket is a cloth sheet that attaches to the printer stand and catches your paper prints as they come out. 1. Make sure you have all the parts shown below: Basket cloth 2 Paper guides 2.
  • Page 24 Setting Up the Printer 3. Use the pins to fasten the posts in place. Make sure the pins are pushed in all the way. 4. Insert the round and square poles into the basket cloth as shown.
  • Page 25 Setting Up the Printer 5. Place the basket under the printer as shown. 6. Snap the center pole into the holders on each side of the stand.
  • Page 26 Setting Up the Printer 7. Push the black plastic connectors onto both ends of the square pole. 8. Push the black plastic connectors onto the posts on each side of the stand.
  • Page 27 Setting Up the Printer 9. Snap the back pole into the holders as shown. 10. Hook the loops around the pins on the back of the stand legs.
  • Page 28 Setting Up the Printer 11. Insert the rod into the fabric channel. 12. Insert the free ends of the rod into the holes in the sides of the stand.
  • Page 29 13. To keep the cloth off the ground, loop the tabs over the ends of the rod as shown. 14. Attach the paper guides to the bottom of the printer as shown: 15. Make sure the paper guides hang straight down, then fold the paper basket all the way up so it’s in the vertical position.

  • Page 30: Assembling The Film Basket

    Setting Up the Printer Assembling the Film Basket The film basket is used when printing on special media such as Epson ClearProof Film, and can be detached and stored when printing on paper (see page 64). Follow the steps below to prepare it for use.
  • Page 31 3. Insert the pins through the guides, pressing them into place. Note: Once inserted, the pins cannot be removed. 4. Open one of the scissor arms as shown. Insert two long rods (A) and one short rod (B) into the plastic connectors. Setting Up the Printer...
  • Page 32 Setting Up the Printer 5. Feed the basket cloth onto rods A and B as shown. 6. Connect the other scissor arm as shown.
  • Page 33 Now go to “Completing Setup and Connecting the Power Cord” on Note: Do not place heavy objects such as paper page 34. rolls in this basket, or it may get damaged. The basket can support up to 6.6 lbs (3 kg). indicated positions. Setting Up the Printer...

  • Page 34: Completing Setup And Connecting The Power Cord

    Cord 1. Attach the manual holder to the left or right side of the stand. Store the 2. Unlock the casters. Then move the printer to the place of use. (The printer manuals in the holder. casters are meant for moving the printer for only a short distance.) Lock...
  • Page 35 3. Remove any packing tape and plastic film. Check these areas: Tip: After removing protective materials, touch a metal part of the printer to discharge static electricity. 4. Open the roll paper cover and remove the tape and packing material. the front cover •...
  • Page 36 5. Open the front cover and remove the tape and packing material. Save the packing material in case you need to ship the printer. 6. Close the front cover. 7. Connect the power cord to the AC inlet on the back of the printer.

  • Page 37: Installing Ink

    8. Attach the cable guides to the left or right side of the printer back and Power cord on left side 9. Plug the power cord into a properly grounded electrical outlet. Caution: Do not use an outlet that is controlled...
  • Page 38 Setting Up the Printer 2. Open both ink covers. 3. Remove the ink cartridges from their packages. Gently shake each Caution: Do not touch the green chip on top of the cartridge, or you may damage it. cartridge as shown below for the following durations: White ink cartridge: 30 seconds (about 100 times) •...
  • Page 39 Cleaning Liquid (CL) 5. Install the ink cartridges in the printer. Hold each cartridge with the arrow pointing toward the printer, then insert it into its slot until it clicks into place. Make sure you insert each cartridge all the way into the correct slot.

  • Page 40: Aligning The Print Head

    Aligning the Print Head Before using your printer, you need to align the print head for best results. 1. Load the bundled roll paper included with the printer. See page 49 for 2. Follow the instructions on page 87 to align the print head.

  • Page 41: Connecting To Your System

    To connect directly to your computer’s network interface, you need an RJ-45 CAT-5 crossover cable. 1. Make sure that both the printer and the computer are turned off. 2. Plug the interface cable into the appropriate port on the printer.
  • Page 42 9. If you need to create a port, see the on-screen Network Guide. epson.com/support (U.S.) or epson.ca/support Go to the next section to update the printer firmware, if necessary. (Canada). Select your product, then choose Documents & Manuals.

  • Page 43: Updating Your Printer Firmware

    Updating Your Printer Firmware To keep your printer features and functionality up to date, you should check for a newer version of firmware on the Epson support site and update your printer, if necessary. Checking the Current Firmware Version 1. Press the r 2.

  • Page 44: Configuring The Printer's Network Adapter

    Setting Up the Printer 6. When the update is complete, close the Firmware Updater window and If you connected your printer to a network, follow the instructions in the next section to configure the printer for your network. Configuring the Printer’s Network Adapter...

  • Page 45: Using Film And Other Media

    The Epson Stylus Pro WT7900 is designed to print with white ink on selected Epson media, such as Epson ClearProof™ Film and CrystalClear™ Film. These media are available as rolls in either a 17-inch or 24-inch width (432 mm or 610 mm).

  • Page 46: Preparation Before Printing

    If you’ve been printing with media other than Epson film, paper dust may have accumulated on the platen. This can transfer to your film during printing. If necessary, clean the inside of the printer as described on page 99. If the backing material has separated from the film, or if the end of the roll is uneven or wrinkled, cut off the end of the roll in a straight line before loading.

  • Page 47: Additional Handling Precautions

    2. Continue to remove the backing slowly and carefully to avoid creasing Caution: Static electricity 3. Once you’ve removed the backing, touch a metal part of the printer (or is generated when removing the backing. Keep away from delicate instruments when removing it.

  • Page 48: Setting Up Automatic Media Tracking And Identification

    This system prints a barcode on the edge of the film that indicates the media type, roll length, and the alert setting. When the printer is turned on or roll media is placed in the printer, the barcode is scanned and the amount of roll media remaining is displayed on the LCD panel.

  • Page 49: Placing The Roll In The Printer

    Using Film and Other Media Placing the Roll in the Printer 1. Open the roll paper cover. 2. Push the lock lever down firmly, then move the roll paper holder to the left.
  • Page 50 Using Film and Other Media 3. Set the roll on top of the printer. 4. If necessary, adjust the roll paper adapters to fit the core size of the roll paper. 2-inch core: 3-inch core:...
  • Page 51 Using Film and Other Media 5. Release the tension lever on both adapters. 6. Push the adapters into the paper core at both ends of the roll. Then press down on the tension levers to secure the adapters on the roll.
  • Page 52 Using Film and Other Media 7. Move the roll paper to the right side until it touches the roll paper guide. 8. Slide the roll paper holder to align the u arrow with the roll paper adapter.
  • Page 53 9. Roll the paper slowly into position. 10. Grasp the handle on the left roll paper holder and slide it to the right as far as it will go. Make sure the roll paper is pushed all the way to the right, as shown.

  • Page 54: Loading The Film For Printing

    Using Film and Other Media 11. Pull up the lock lever to lock the paper in place. Loading the Film for Printing 1. Press the l Paper Source button until the Caution: To avoid feeding excess roll paper, make sure the sheet icon does not appear on the LCD display.
  • Page 55 3. Insert the paper into the slot. Caution: Don’t pull the paper down further than shown, or it may get wrinkled when it moves into position. 4. Close the roll paper cover. 5. Press the If the paper doesn’t come out, you may need to lower the suction by pressing the d button.

  • Page 56: Cutting Film With The Built-In Cutter

    , then press . The paper is cut. feed the paper to the manual cutting position. Then cut it manually. Menu PRINTER SETUP , then press r. PAGE LINE , then press A check mark appears next to the selected setting.

  • Page 57: Removing The Roll From The Printer

    Removing the Roll from the Printer 1. Open the roll paper cover. 2. Press the button to release the paper. It is rewound automatically. If automatic media tracking is on, the barcode and paper information is printed. 3. If you don’t plan to reload paper immediately, press the again to exit paper loading mode.
  • Page 58 4. Push down the lock lever firmly to release it. Then grasp the handle on the roll paper holder and slide it all the way to the left to release the roll. 5. Roll the paper forward so that it rests on top of the printer.

  • Page 59: Using The Film Basket

    6. Pull up the tension levers, then remove the adapters from the paper roll. 7. Rewind the roll carefully and place it in its original package. Using the Film Basket Note: Do not place heavy Use the film basket whenever you print on Epson film. The film basket objects such as paper protects your prints from smearing or other damage, and can hold prints up rolls in this basket, or it...

  • Page 60: Attaching The Film Basket

    Using Film and Other Media Attaching the Film Basket Before attaching the film basket, you need to move the paper basket to the Note: If you’re using the fully upright position. Follow the instructions below. optional SpectroProofer, you don’t have to remove it in order to attach the 1.
  • Page 61 2. Raise the main arm of the paper basket all the way up. Then raise the lower part of the basket and secure it with the hook-and-loop fastener straps, as shown below. 3. Unhook the storage cord and open the film basket. Using Film and Other Media...
  • Page 62 Using Film and Other Media If desired, bundle the cord using the strap as shown. 4. Make sure the straps shown below are positioned correctly. If necessary, slide the straps to the indicated positions.
  • Page 63 5. Align the basket with the guides on the printer. If necessary, push down on the front of the basket to adjust its height. 6. Slide the basket into the channels on the guides. Make sure the basket is inserted all the way.

  • Page 64: Removing And Storing The Film Basket

    Using Film and Other Media Removing and Storing the Film Basket When you’re done using the film basket, you can remove it from the printer and fold it up for storage as described below. 1. Pull straight back on the film basket to detach it.

  • Page 65: Using Epson Paper

    Using Epson Paper Although the Epson Stylus Pro WT7900 is designed to work primarily with Epson film, it is possible to print on other selected Epson paper types. Check the Epson Pro Imaging website at www.proimaging.epson.com or your Epson Professional Imaging Authorized Reseller for compatible media.

  • Page 66: Loading Cut Sheets

    • Although not recommended for long periods of time, you can leave your roll paper in the printer when you print on cut sheets; make sure it is removed from the paper path and rolled up. How you load the paper depends on its thickness: •...
  • Page 67 6. Print your page. After it is finished, the sheet stays in the printer. 7. To remove your print, press the d button while holding the sheet. Using Film and Other Media sheet icon appears on the and then change the settings.

  • Page 68: Loading Heavy Sheets

    Loading Heavy Sheets Make sure you load paper in the portrait orientation (short edge first). 1. Make sure the printer is turned on and the roll paper cover is closed. 2. Press the l Paper Source button until the Note: You may need to...

  • Page 69: Adjusting The Platen Gap For Thick Or Thin Paper

    6. If you see a question on the display about paper settings, select 7. Print your page. After it is finished, the sheet stays in the printer. 8. To remove your print, press the d button while holding the sheet.

  • Page 70: Using The Paper Basket

    The basket keeps your printouts from getting dirty or scratched. You can set it up either to catch the paper under the printer or in front of the printer. If you’re been printing with Epson film, you may need to remove the film basket first (see page 64).

  • Page 71: Catching Printouts Under The Printer

    Follow these steps to catch printouts under the printer: 1. Raise the paper guides and tilt the front of the basket down. paper guides so that your prints slide smoothly onto the cloth.

  • Page 72: Storing The Paper Basket

    Using Film and Other Media 2. Lower the paper guides, then raise the front of the basket all the way up. Storing the Paper Basket If you are not using the paper basket, you can fold it out of the way. 1.

  • Page 73: Customizing The Settings For Your Paper

    Customizing the Settings for Your Paper When you choose a media type in your Epson printer software, the driver automatically determines the best settings for your paper. However, you may want to fine-tune how the printer handles various media—especially if you use non-Epson paper or a paper not supported by the driver.

  • Page 74: Printing Your Custom Paper Settings

    Using Film and Other Media 8. Examine the printed pattern for the most evenly overlapping lines. 9. Press u or d to select the number that you noted in step 8, then press 10. Press l, then d to select any of the menu options shown below. Make 11.

  • Page 75: Selecting Custom Paper Settings

    2. Press d to select CUSTOM PAPER, 3. Press to print your custom paper settings. Selecting Custom Paper Settings Once you have created a customized paper setting, you can select it whenever you print on that paper: 1. Press r , then press u or d to select Menu 2.
  • Page 76 Using Film and Other Media...

  • Page 77: The Printer

    • • In addition to the features described in this chapter, you can also use the menu system on the printer to fine-tune a variety of printer settings. For more information, see page 128. Maintaining white ink cartridges Checking printer status...

  • Page 78: Maintaining And Transporting The Printer

    Maintaining and Transporting the Printer Maintaining White Ink Cartridges Due to the special properties of Epson white ink, some settling of the ink components can occur over time. This may cause uneven printing. To maintain optimal print quality, the white ink cartridges must be shaken on a regular basis.

  • Page 79: Shaking The Installed White Ink Cartridge

    Shaking the Installed White Ink Cartridge Once you’ve installed a white ink cartridge in the printer, it needs to be Caution: The white ink shaken weekly to maintain image quality. The printer will alert you at the needs to be shaken even end of each week when shaking is required: if the printer isn’t being...
  • Page 80 Maintaining and Transporting the Printer 3. Open the cover all the way. 4. Press in the white ink cartridge and release it. The cartridge pops out. 5. Pull the cartridge straight out of its slot.

  • Page 81: Checking Printer Status

    Using the control panel, you can check the amount of ink remaining, the total number of prints, and the status of your maintenance tank(s), and other information. You can print out a status check or view the printer’s status on the LCD display.

  • Page 82: Printing Status Information

    To check job history, press d to select • press r. For the last 10 print jobs saved in the printer, you see the ink used (in milliliters) and paper used (in square centimeters). The most recent job is saved as No. 0. When done, press the l button.

  • Page 83: Checking And Cleaning The Print Head

    6. Press Maintaining and Transporting the Printer to exit the menu. printer. If you need to check the white ink nozzles, use film to ensure that the ink is visible. Menu is selected, then press TEST PRINT is selected, then press r.

  • Page 84: Running A Cleaning Cycle

    • one or more nozzles may be clogged. If the cleaning nozzles are clogged, the printer shows their status as “NG” or no good. If either of these problems appears, run a cleaning cycle as described in the next section. Then print another nozzle check pattern to make sure the nozzles are clean.
  • Page 85 If that doesn’t work, try running a power cleaning cycle. If necessary, turn the printer off and leave it overnight to dissolve any dried ink, then clean the print head again the following morning with a normal cleaning cycle.

  • Page 86: Refreshing The White Ink Supply

    6. Wait several minutes for the process to complete, then print a nozzle Automatically Checking and Cleaning the Print Head By default, the printer checks the print head on a regular basis and cleans it if necessary. This is done without printing a nozzle check pattern or using any paper.

  • Page 87: Aligning The Print Head

    (page 83). This ensures that the print head alignment patterns print correctly. Follow these steps to align the print head: 1. Load the bundled roll paper included with the printer. You can also use Tip: For best results, use the same width of paper that you plan to print with.

  • Page 88: Replacing Ink Cartridges

    The icons show the approximate amount of ink remaining. The numbers above the icons correspond to the 11 ink cartridge slots on the printer: If necessary, you can also check the percentage of ink remaining in each cartridge with the Printer Status menu, as described on page 81.
  • Page 89 Imaging Authorized Reseller. To find the nearest reseller, visit www.proimaging.epson.com (U.S. sales), www.epson.ca (Canadian sales), or call 800-GO-EPSON (800-463-7766). Before you start, make sure the printer is turned on. Then follow these steps: 1. Note the color of the cartridge that is low or expended. Caution: Leave the 2.
  • Page 90 If ink gets in your eyes, flush them immediately with water. 4. Remove the expended ink cartridge from the printer. Tip: It’s a good idea to save your first set of expended cartridges so you can use them for transporting the printer, if necessary.
  • Page 91 Caution: Do not touch the green chip on top of the cartridge, or you may damage it. 7. Hold the cartridge with the arrow pointing toward the printer. Then Note: If you can’t insert the cartridge smoothly, you may have the wrong cartridge.

  • Page 92: Changing The Date And Time

    Change the number of cleaning cycles the printer automatically performs when it detects clogged nozzles. Return all of the printer’s control panel settings to their default values. button, then press the P power button and hold it until the printer turns on and the LCD displays MAINTENANCE MODE.
  • Page 93 4. To exit maintenance mode, turn off the printer by pressing the P power Maintaining and Transporting the Printer need to back up to the previous menu level, press l. To change the language on the LCD display, press d to highlight •...

  • Page 94: Replacing The Paper Cutter

    You can obtain a new cutter (part number C12C815331). See page 10 for ordering details. Removing the Old Cutter Make sure the printer is turned on, then follow these steps to remove the Note: If the optional SpectroProofer is...
  • Page 95 Maintaining and Transporting the Printer 8. Loosen the screw using a Phillips-head screwdriver. 9. Carefully remove the cutter. 10. Dispose of the cutter in accordance with local regulations.

  • Page 96: Installing The New Cutter

    Maintaining and Transporting the Printer Installing the New Cutter Remove the new blade from its package, then follow these steps to install it: 1. Attach the new cutter to the holder. Align the white pin with the white 2. Firmly tighten the screw using a Phillips-head screwdriver.

  • Page 97: Replacing The Maintenance Tank

    The maintenance tank stores ink that gets flushed from the system during the initial ink charge and manual and automatic print head cleaning. When the tank is almost full, the message appears on the LCD display. When the tank is completely full, the printer stops working and MAINTENANCE TANK FULL cannot print until the tank is replaced.
  • Page 98 Maintaining and Transporting the Printer Follow these steps to replace the tank: 1. Grasp the handle at the bottom of the tank (on the side of the printer) WARNING: If ink gets on your hands, wash them thoroughly with soap and water.

  • Page 99: Cleaning The Printer

    To keep your printer working at its best, clean it if it becomes soiled. 1. If your prints are soiled by ink on the paper feed rollers, load inexpensive 2. Turn off the printer and wait until all the lights are off. Then unplug the Caution: Do not touch 3.

  • Page 100: Transporting Or Storing The Printer

    If you are moving the printer a short distance (for example, in the same building), you can roll it on its stand (see page 102). To ship the printer a longer distance, you should repack it using the original box and packing materials.

  • Page 101: Preparing The Printer For Shipment

    Preparing the Printer for Shipment 1. Press the P power button to turn off the printer. Caution: Always turn off the printer by pressing the P power button. During shutdown, the printer caps the print 2. Remove the following parts: head and flushes it with cleaning liquid.

  • Page 102: Moving The Printer On The Stand

    Moving the Printer on the Stand Caution: Do not roll the When you need to move the printer a short distance, such as within the same printer on angled or building, you can roll the printer on its casters.

  • Page 103: Setting Up The Printer After Transportation

    Setting up the printer after transporting it is almost identical to setting it up for the first time. Keep in mind that if you haven’t used the printer for more than a week, you’ll need to turn it on and shake the white ink cartridge (see page 79). You may need to run a cleaning cycle (page 83) and realign the print head (page 87) to ensure good print quality.
  • Page 104 1. Turn on the printer and shake the white ink cartridge (see page 79). 2. Run a nozzle check and select the 3. If the printer hasn’t been used for more than a year, you may need to 4. You may also need to realign the print head (page 87) to ensure good Cover the printer with a non-static cloth.

  • Page 105: Solving Problems

    To identify the most common problems, check the messages and lights on the control panel. See pages 106 through 111 for more information. To determine whether the problem is caused by the printer itself, print a status sheet from the control panel. See page 81 for instructions.

  • Page 106: Checking Error Messages And Lights

    (ePlaten) light LCD display Meaning The printer is turned on. The printer is receiving data or turning off. No paper is loaded or the selected paper size is incorrect. Paper is jammed or loaded incorrectly. An ink cartridge is expended or not installed.
  • Page 107 Select Yes and replace the maintenance tank; see page 97. Press the Pause/reset button button to cancel the print job and reset the printer. Make sure you installed the correct driver for your printer. Replace the paper cutter; see page 94.
  • Page 108 Ink cartridge(s) may have a bad contact or condensation. Not enough ink for head cleaning, but enough for printing. A printer part may need to be replaced soon. The maintenance tank may be incorrectly installed. The maintenance tank is full.
  • Page 109 CONTINUE CLEANING? NOZZLE CLOG DETECTED NOT ENOUGH INK CONTINUE CLEANING? PAPER CUT ERROR REMOVE UNCUT PAPER PAPER EJECT ERROR REMOVE PAPER FROM PRINTER PAPER ERROR LOAD PAPER CORRECTLY PAPER JAM REMOVE PAPER PAPER LOW Explanation Ink cartridge(s) not installed, or an incorrect cartridge is installed.
  • Page 110 Press the P power button to turn off the printer, then turn it back on. To maintain optimal print quality, shake the white ink cartridge as soon as possible. See page 79 for instructions.
  • Page 111 A non-genuine maintenance tank is installed. It’s been a month since the white ink cartridge was shaken. To prevent possible clogging, the printer stops working. Solving Problems Response Note the error number and see your SpectroProofer manual for details. Replace the maintenance tank with a genuine Epson maintenance tank;...

  • Page 112: Improving Print Quality

    ◗ Check the ink indicators to see if you are low on ink. (If you replace ink cartridges with the printer turned off, the ink indicators will not be accurate.) Replace ink cartridges if necessary, as described on page 88.
  • Page 113 ◗ If ink is smeared on the bottom edge of your print, the paper is curled toward You experience problems Although the Epson Stylus Pro WT7900 is designed to work primarily with using non-Epson media or a Epson film, it is possible to print on other selected Epson paper types. Check non-supported Epson paper the Epson Pro Imaging website at www.proimaging.epson.com or your...

  • Page 114: Solving Operational Problems

    Solving Problems Solving Operational Problems If you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, check the following: • • • • If none of these suggestions help, try the solutions below. Problem The printer stops printing unexpectedly.

  • Page 115: Solving Miscellaneous Printing Problems

    ◗ Make sure your software is installed correctly and the printer is selected. Blank paper is printed. ◗ Make sure the paper size setting in your printer software is correct for the ◗ Press the The printer continues to feed paper after you have cancelled a job.

  • Page 116: Solving Paper Problems

    • If you’re using non-Epson media or a non-supported Epson paper type, you may need to adjust the settings for the paper in your printer software, or create custom paper settings using the printer’s control panel; see page 73. •...

  • Page 117: Clearing Paper Jams

    Solving Problems Clearing Paper Jams When roll paper gets jammed in the printer, printing stops and you see a paper jam message on the LCD display. Follow these steps to clear a paper jam: 1. Cut the paper at the paper insertion slot.
  • Page 118 5. Carefully pull down the jammed paper. 6. Close the front cover, if necessary. Press the Ppower button to turn the Caution: To avoid damaging the printer, do not touch the rollers, ink absorption pads, ink tubes, or cables around the print head.

  • Page 119: Uninstalling And Reinstalling The Driver

    1. Do one of the following: and utilities that may become available. 2. Select your printer icon and click 3. If you want to reinstall your printer software, restart your computer. Windows 7 or Windows Vista: Click . Select a program...
  • Page 120 Solving Problems...

  • Page 121: Environmental

    Specifications Environmental specifications for the media you’re using may be more restrictive; see page 45 if you’re using Epson film. Electrical Check the label on the back of your printer for voltage information. Operation 50 to 95 °F Temperature (10 to 35 °C) Print quality guarantee: 59 to 77 °F...

  • Page 122: Dimensions And Weight

    Width 53.4 inches (1356 mm) Depth 26.26 inches (667 mm) Weight 227 lb (103 kg) including (without consumables) printer, stand, and paper/film baskets USB (1.1 and 2.0 compatible) Ethernet (10Base-T or 100Base-TX) Safety standards UL 60950-1 CSA 22.2 No. 60950-1...

  • Page 123: Cut Sheets

    Epson cartridges and do for details. not refill them. The use of other products may affect your print quality and Ink Cartridges could result in printer damage. Cartridge life Yields vary considerably based on images printed, print settings, paper type,...
  • Page 124 Specifications...

  • Page 125: B Control Panel Summary

    Turns the printer on and off Pause/reset Stops printing temporarily Restarts printing when printing was paused In menu mode, returns the printer to READY state When held for 3 seconds, deletes the print job r Menu Accesses the printer menus...
  • Page 126 When no paper is loaded, displays paper loading procedures on the LCD panel When held for 3 seconds when the printer is drying ink, stops the ink drying process and ejects the paper Print head Lets you select the print head cleaning mode...

  • Page 127: Lcd Display Icons

    Roll paper icons Displays when a non-default ROLL PAPER MARGIN setting is selected in the PRINTER SETUP menu; see page 128 for details Displays when the ROLL PAPER COUNTER setting is turned on in the PRINTER SETUP menu; see page 128 for details...

  • Page 128: Menu Setting Summary

    TOP 35/BOTTOM 15 mm (3 mm left/right) 3 mm (all around) 15 mm (all around) PAPER SIZE CHECK Selects whether the printer checks to see if the width of the loaded paper matches the width selected in your print job (ON is recommended). PAPER SKEW CHECK...
  • Page 129 Prints a nozzle check pattern; see page 83 for details. STATUS SHEET Prints a sheet showing the status of various printer parts and settings; see page 82 for details. NETWORK STATUS Prints a sheet showing the network settings; see SHEET the on-screen Network Guide for details.
  • Page 130 ROLL LENGTH ALERT to keep track of the remaining paper. See page 48 for details. PAPER TYPE Selects the media type loaded in the printer. CUSTOM PAPER Lets you set up and select custom settings for your paper (see page 73).

  • Page 131: Index

    Blank pages, 115 Blurry prints, 113 Buttons, control panel, 16, 106, Cable Cartridges, see Ink cartridges Change ink function, 129 Checking printer status, 81 to 83 Cleaning Cleaning liquid ClearProof Film, 45 Color problems, 112, 115 Connecting printer, 41 film, 30 to 33, 59 to 64...
  • Page 132 Custom Paper, 73 to 75 Head Alignment, 87, 88, 130 Maintenance, 94, 129 Network Setup, 130 Printer Setup, 86, 128 Printer Status, 43, 82 to 83, 129 setting summary, 128 to 130 Test Print, 82, 129 Messages, control panel, 106 to 110 Monitoring printer...
  • Page 133 127 jams, 117 to 118 light, 106 non-Epson, 73 to 75 printable area, 123 problems, 116 to 118 removing from printer, 57 to 59 roll, see Roll paper sizes, 122 specifications, 122 to 123 suction, 74 trim lines, 56...
  • Page 134 115 cutting manually, 56 loading, 45 to 56 ordering adapters, 10 printable area, 123 remaining, 48 removing from printer, 57 to 59 tracking, 48 trim lines, 56 Safety approvals, 122 instructions, 12 to 14 Setting up printer, 17 to 37...
  • Page 135 USB cable connecting, 41 port, 122 requirements, 11 Waste ink system, 81 to 83, 97 to 98 Weight of printer, 122 White ink cleaning nozzles, 83 maintenance, 78 to 81 refreshing, 86, 104 replacing with cleaning liquid, 83, shaking, 78 to 81...

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