When A Function Does Not Work, Check Here - Panasonic KX-FP215 Operating Instructions Manual

9. Help
Display
"MODEM ERROR"
"NO FAX REPLY"
"OPEN CABINET CHECK FILM
SLACK"
"OPEN CABINET CHECK FILM
TYPE"
"PAPER JAMMED"
"PHONEBOOK FULL"
"PLEASE WAIT"
"RECORDING ERROR"
"REDIAL TIME OUT"
"REMOVE DOCUMENT"
"TRANSMIT ERROR"
"UNIT OVERHEATED"
Troubleshooting

9.3 When a function does not work, check here

9.3.1 Initial settings
Problem
I cannot hear a dial tone.
I cannot make calls.
The unit does not work.
The unit does not ring.
44
Cause & Solution
L There is something wrong with the unit's modem. Contact our service
personnel.
L The other party's fax machine is busy or has run out of recording paper. Try
again.
L Please use genuine Panasonic replacement film (page 8).
L The ink film is slack. Tighten it (see step 5 on page 11).
L The fax machine is positioned near appliances such as TVs or speakers
which generate an intense magnetic field.
L A recording paper jam occurred. Remove the jammed paper (page 49).
L You forced the recording paper into the paper tray too strongly. Remove all
of the installed paper, and re-install it gently.
L There is no space to store new items in the phonebook. Erase unnecessary
items (page 19).
L The unit is checking that there is no slack or crease in the ink film. Wait for
a moment while the check is completed.
L The greeting message or memo message you recorded was under 1
second long. Record a longer message.
L The other party's fax machine is busy or has run out of recording paper. Try
again.
L The document is jammed. Remove the jammed document (page 50).
L Press {STOP} to eject the jammed paper.
L A transmission error occurred. Try again.
L If you send a fax overseas, try the following:
– Use the overseas transmission mode (feature #23 on page 38).
– Add 2 pauses at the end of the telephone number or dial manually.
L The unit is too hot. Stop using the unit for a while and let the unit cool down.
Cause & Solution
L If you used a splitter/coupler to connect the unit, remove the splitter/coupler
and connect the unit to the wall jack directly. If the unit operates properly,
check the splitter/coupler.
L Disconnect the unit from the telephone line and connect a known working
telephone. If the working telephone operates properly, contact our service
personnel to have the unit repaired. If the working telephone does not
operate properly, contact your telephone company.
L The power cord or telephone line cord is not connected. Check the
connections.
L If you have connected the fax machine through a computer modem,
connect the fax machine directly to a telephone line jack.
L The dialing mode setting may be wrong. Change the setting (feature #13 on
page 37).
L Check the connections (page 14).
L The ringer volume is turned OFF. Adjust it (page 16).
For assistance, please visit http://www.panasonic.com/help