Product Status Messages - Epson WorkForce Pro WP-4590 User Manual

Product Status Messages

You can often diagnose problems with your product by checking the messages on its LCD screen. You
can also press the
LCD screen message
Paper out or paper jam
Paper jam
No paper source
matches paper size
setting.
Communication error
Recovery mode
Cannot recognize USB
device
No dial tone detected.
Try Check Fax
Connection.
Printer error
One side will be printed. Cancel printing and load a paper size that supports 2-sided printing or press
You can only use
Letter/A4 size plain
paper for 2-sided print.
Data error. Document
was not printed.
Cannot print because
memory is full
Help button to view help topics.
Condition/solution
Follow the instructions on the screen to load paper in the indicated paper
source or check for paper jams.
Follow the instructions on the screen to see how to remove the jammed
paper from the area indicated. Then press either of the
Load the paper you want to print on, or select the size loaded in the product.
Make sure the computer is connected to your product and your software is
installed correctly.
An error has occurred during firmware updating. Connect your product using
a USB cable and try updating the firmware again. If you still receive this error
message, contact Epson for support.
Make sure the USB thumb drive or other device has been inserted correctly.
Make sure the phone cable is connected correctly and the phone line works.
If you connected the product to a PBX (Private Branch Exchange) phone line
or Terminal Adapter, turn off the Dial Tone Detection setting.
Turn the product off and then back on again. If the error continues, make
sure you removed the foam and plastic protective materials from inside the
product.
either of the Start buttons to continue printing on one side of the currently
loaded paper.
A problem with the print data such as the inclusion of compressed data has
occurred. Check the print data.
Press either of the Start buttons to cancel the current job and print the next
job.
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Start buttons.