Page 1 WF-4630/WF-4640 User's Guide...
Page 3: Table Of Contents
Changing the Eco Settings ......................31 Changing the Sleep Timer Settings ....................32 Changing the Power Off Timer Settings ..................33 Epson Connect Solutions for Smartphones, Tablets, and More ............34 Using Epson Email Print ....................... 34 Using the Epson iPrint Mobile App ....................34 Using Epson Remote Print ......................
Page 4 Loading Paper in the Cassette ......................53 Loading Paper and Envelopes in the Rear Paper Feed Slot .............. 57 Paper Loading Capacity ........................62 Available Epson Papers ........................63 Selecting the Paper Settings for Each Source - Control Panel ............65 Paper Type Settings ........................66 Selecting Default Paper Settings - Administrator................
Page 5 Selecting Basic Print Settings - Windows ..................80 Paper Source Options - Windows ..................... 82 Print Quality Options - Windows ....................83 Multi-Page Printing Options - Windows..................83 Selecting Double-sided Printing Settings - Windows ..............84 Double-sided Printing Options - Windows................. 86 Print Density Adjustments - Windows ..................
Page 6 Adding and Assigning Scan Jobs.................... 119 Starting a Scan with Document Capture Pro or Document Capture ..........120 Starting a Scan Using the Epson Scan Icon ................123 Starting a Scan from a Scanning Program................... 125 Selecting Epson Scan Settings ......................127 Scan Modes..........................
Page 7 Setting Up Basic Fax Features ....................162 Selecting Your Country or Region................... 162 Selecting the Date and Time....................163 Using the Fax Setup Wizard ....................166 Selecting the Line Type......................168 Setting the Number of Rings to Answer .................. 170 Selecting Advanced Fax Settings ....................
Page 8 Checking Cartridge and Maintenance Box Status with Windows ..........227 Checking Cartridge and Maintenance Box Status with OS X............230 Purchase Epson Ink Cartridges and Maintenance Box ..............232 Ink Cartridge and Maintenance Box Part Numbers..............232 Removing and Installing Ink Cartridges.................... 233 Printing with Black Ink and Expended Color Cartridges ..............
Page 9 Replacing the Maintenance Box....................... 240 Adjusting Print Quality..........................244 Print Head Maintenance........................244 Print Head Nozzle Check......................244 Checking the Nozzles Using the Product Control Panel ............244 Checking the Nozzles Using a Computer Utility ..............246 Print Head Cleaning ........................248 Cleaning the Print Head Using the Product Control Panel ............
Page 10 Incorrect Colors ........................... 297 Solving Scanning Problems ......................298 Scanning Software Does Not Operate Correctly ................. 298 Cannot Start Epson Scan ......................299 Solving Scanned Image Quality Problems ..................300 Image Consists of a Few Dots Only..................... 300 Line of Dots Appears in All Scanned Images................301...
Page 11 Image is Distorted or Blurry ......................301 Image Colors are Patchy at the Edges ..................302 Image is Too Dark ........................302 Back of Original Image Appears in Scanned Image ..............302 Ripple Patterns Appear in an Image .................... 302 Scanned Image Colors Do Not Match Original Colors..............
Page 12 FCC Compliance Statement......................325 Software Notice..........................327 Trademarks ............................330 Copyright Notice..........................330 libTIFF Software Acknowledgment....................331 A Note Concerning Responsible Use of Copyrighted Materials........... 331 Default Delay Times for Power Management for Epson Products ..........332 Copyright Attribution ........................332...
Page 13: Wf-4630/Wf-4640 User's Guide
WF-4630/WF-4640 User's Guide Welcome to the WF-4630/WF-4640 User's Guide. For a printable PDF copy of this guide, click here.
Page 14: Product Basics
See these sections to learn about the basic features of your product. Using the Control Panel Product Parts Locations Using Eco Mode and Other Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Using the Control Panel See these sections to learn about the control panel and select control panel settings.
Page 15: Control Panel Buttons And Lights
Control Panel Buttons and Lights Note: The illustrations in this manual show the WF-4630. The instructions apply to both the WF-4630 and WF-4640 unless otherwise noted. power button and light home button Interrupt button Reset button Stop button The LCD screen...
Page 16: Status Icon Information
Status Button Information Parent topic: Using the Control Panel Status Icon Information Your product may display status icons on the LCD screen for certain product status conditions. Press to view or change the current network settings. Icons Description Displays additional information or instructions, such as on loading paper or placing a document.
Page 17: Status Button Information
Icons Description No Wi-Fi connection. A Wi-Fi network error has occurred or the product is searching for a connection. A Wi-Fi connection has been established. The number of bars indicates the connection's signal strength. An Ad hoc connection has been established. A Wi-Fi Direct mode connection has been established.
Page 18: Setting A Password And Locking The Control Panel
Setting a Password and Locking the Control Panel You can set an administrator password to lock the following settings and prevent them from being changed: • System Administration Setup settings • Eco mode settings • Presets • Contacts Note: For more information on administration settings, see the Administrator's Guide.
Page 19 9. Select Lock Setting and select On. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance. Entering Characters on the LCD Screen...
Page 20: Entering Characters On The Lcd Screen
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select • To change the case of letters, select • To delete the previous character, select • To enter numbers or symbols, select •...
Page 21 You see a screen like this: 3. Select Add New. 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen: 5. Select the settings you want to save, and select Save.
Page 22: Changing Lcd Screen Language
You see a screen like this: 6. Use the displayed keyboard to enter a name for the preset, and press 7. Select Save. When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset from the list.
Page 23: Adjusting Control Panel Sounds
You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Scroll down and select Language. 6. Select a language. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. Note: This setting can be locked by an administrator.
Page 24: Adjusting The Screen Brightness
You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Select Sound. 6. Select Button Press. 7. Press to decrease or to increase the sound. Note: You can also adjust the sounds for other features and select the Sound Type you want to use.
Page 25: Turning Off The Operation Time Out Setting
You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Select LCD Brightness. 6. Adjust the screen brightness by selecting a brightness level or by pressing the left and right arrow buttons. 7.
Page 26: Product Parts Locations
You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Scroll down and select Operation Time Out. 6. Select Off. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Parts - Top Product Parts - Inside Product Parts - Back...
Page 27: Product Parts - Top
Product Parts - Top ADF cover Automatic Document Feeder (ADF) Edge guide ADF input tray ADF output tray Paper cassette 1 Paper cassette cover (WF-4640) Paper cassette 2 (WF-4640)
Page 28 Edge guides Paper stopper Output tray extension Output tray Edge guides Rear paper feed slot Feeder guard...
Page 29: Product Parts - Inside
Document cover Scanner glass Control panel USB Type A port for external devices Parent topic: Product Parts Locations Product Parts - Inside...
Page 30: Product Parts - Back
Ink cartridge slots Front cover Print head Parent topic: Product Parts Locations Product Parts - Back Line port EXT port USB port LAN port Service USB port (do not remove sticker) Maintenance box Rear cover AC inlet Parent topic: Product Parts Locations...
Page 31: Using Eco Mode And Other Power Saving Settings
Using Eco Mode and Other Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources. Changing the Eco Settings Changing the Sleep Timer Settings Changing the Power Off Timer Settings...
Page 32: Changing The Sleep Timer Settings
4. Select Configure. 5. Change any settings as necessary. 6. Select OK to exit. Parent topic: Using Eco Mode and Other Power Saving Settings Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. Note: This setting can be locked by an administrator.
Page 33: Changing The Power Off Timer Settings
• Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, then press 7. Select OK. Parent topic: Using Eco Mode and Other Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time.
Page 34: Epson Connect Solutions For Smartphones, Tablets, And More
Using Google Cloud Print Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Page 35: Using Epson Remote Print
Remote Print and how to download the software. 3. Download and install the Remote Print software. 4. Obtain the email address and optional access key of the Epson product you want to use for printing, and enter this address during Remote Print setup.
Page 36: Using Airprint
Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
Page 37 Note: Make sure your Epson printer and computer are connected to the same network before starting the Google Cloud Print setup. 1. Connect your device to the same network that your Epson product is using. 2. Print a network status sheet.
Page 38: Wi-Fi Or Wired Networking
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 39: Selecting Wireless Network Settings From The Control Panel
Computer with a wireless interface Computer Internet Ethernet cable (used only for wired connection to the wireless router or access point) Selecting Wireless Network Settings From the Control Panel Parent topic: Wi-Fi or Wired Networking Selecting Wireless Network Settings From the Control Panel You can select or change wireless network settings using your product control panel.
Page 40 4. Select Wi-Fi Setup Wizard. Note: If you need to disable the wireless network to set up your product on an Ethernet network, scroll down and select Disable Wi-Fi instead. Then follow the instructions on changing to a wired network connection in this guide. 5.
Page 41 7. Press when you finish entering your password and select Proceed. 8. Confirm the displayed network settings and select OK to save them. Note: If you need to change a setting, press the back button. 9. If you want to print a network setup report, press one of the buttons.
Page 42: Wi-Fi Direct Mode Setup
Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device Your product automatically selects one of these modes to communicate with your computer or device:...
Page 43: Enabling Wi-Fi Direct Mode
Parent topic: Wi-Fi or Wired Networking Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary. 2.
Page 44 7. Enter your Wi-Fi Direct password. Note: Your password must be at least 8 and no more than 22 characters long. • Press to move the cursor. • Press to change the case of letters. • Press to delete the previous character. •...
Page 45: Wi-Fi Protected Setup (Wps)
You see a screen like this: 9. Scroll down to view the SSID (Wi-Fi network name) and password. 10. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 11.
Page 46: Using Wps To Connect To A Network
Using WPS to Connect to a Network Parent topic: Wi-Fi or Wired Networking Using WPS to Connect to a Network If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network. 1.
Page 47: Printing A Network Status Sheet
If the network connection is successful, the Wi-Fi icon in the upper-right corner of the LCD screen is lit as shown. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.
Page 48 You see a screen like this: 3. Select Network Status. 4. Select Wi-Fi/Network Status. You see a screen like this: Note: If you are connected to a wireless network, the signal strength is also displayed. 5. Select Print. 6. Press one of the buttons to print the network status sheet.
Page 49: Changing Or Updating Network Connections
Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Changing or Updating Network Connections See these sections to change or update how your product connects to a network. Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection...
Page 50: Changing A Wi-Fi Connection To A Wired Network Connection
• If you want to add a Wi-Fi connection in addition to a USB connection, leave the USB cable connected to your product. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet.
Page 51: Disabling Wi-Fi Features
1. Do one of the following: • Windows: Uninstall your product software. • OS X: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Page 52 4. Scroll down and select Disable Wi-Fi. 5. Select Yes to disable Wi-Fi. Parent topic: Changing or Updating Network Connections...
Page 53: Loading Paper
Loading Paper in the Cassette Loading Paper and Envelopes in the Rear Paper Feed Slot Paper Loading Capacity Available Epson Papers Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Loading Paper in the Cassette You can load plain paper in these sizes in the paper cassette: •...
Page 54 2. Pull out the paper cassette. If you are loading paper in cassette 2 (WF-4640), remove the paper cassette cover. 3. Slide the edge guides outward. Note: If you are using legal-size paper, squeeze the tab and extend the paper cassette.
Page 55 4. Set the front edge guide to the paper size you are using. 5. Load a stack of paper, printable side down, against the edge guide as shown. Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette.
Page 56 6. Slide the edge guides against the paper, but not too tightly. If you are loading paper in cassette 2 (WF-4640), reattach the paper cassette cover. Caution: To prevent paper feeding problems, make sure the paper fits beneath the top edges of the guides.
Page 57: Loading Paper And Envelopes In The Rear Paper Feed Slot
8. Extend the output tray and open the paper stopper. Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing. 9. Select the size and type of paper you just loaded on the product LCD screen. Always follow these paper loading guidelines: •...
Page 58 1. Extend the output tray and open the paper stopper. Note: If you are using legal-size or longer paper, do not open the paper stopper. 2. Pull up the paper support for the rear paper feed slot.
Page 59 3. Flip the feeder guard forward, then slide the edge guides outward. 4. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. Note: You can load one sheet of binder paper with holes on one of the long edges as shown. Do not select automatic 2-sided printing for this type of paper.
Page 60 5. Do one of the following: • Insert paper, glossy or printable side up and short edge first, in the center of the tray. Caution: To prevent paper feeding problems, make sure you do not load too much paper in the slot.
Page 61 6. Slide the edge guides against the paper, but not too tightly. 7. Select the size and type of paper you just loaded on the product LCD screen. Always follow these paper loading guidelines: • Load only the recommended number of sheets. •...
Page 62: Paper Loading Capacity
(8.3 × 11.7 inches [210 × 297 mm]) 250 sheets 1 sheet Legal (8.5 × 14 inches [216 × 356 mm]) Epson Bright White Paper 200 sheets 50 sheets 20 sheets for manual two-sided printing Epson Presentation Paper Matte —...
Page 63: Available Epson Papers
— 10 envelopes Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller.
Page 64 8 × 10 inches (203 × 254 mm) S041465 Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...
Page 65: Selecting The Paper Settings For Each Source - Control Panel
Paper Type Size Part number Sheet count Epson Premium Photo Paper 4 × 6 inches (102 × 152 mm) S041982 Semi-gloss Letter (8.5 × 11 inches S041331 [216 × 279 mm]) Parent topic: Loading Paper Selecting the Paper Settings for Each Source - Control Panel You can change the default paper size and paper type for each source using the control panel on the product.
Page 66: Paper Type Settings
Parent topic: Loading Paper Paper Type Settings For this paper Select this Paper Type or Media Type setting Plain paper Plain Paper Epson Bright White Paper Epson Presentation Paper Matte Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets...
Page 67: Selecting Default Paper Settings - Administrator
Prem. Matte Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Cardstock up to 68 lb (256 g/m2) Card Stock Parent topic: Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator As an administrator, you can adjust default paper settings that apply to all print jobs sent to the product.
Page 68 Note: These settings can be locked by an administrator. If you can't access these settings, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. You see a screen like this: 3. Scroll down and select System Administration. Enter the administrator password, if necessary. You see a screen like this:...
Page 69: Paper Source Settings Options
4. Select Printer Settings. 5. Select the Paper Source Settings options you want to use. 6. Select one of these Auto Error Resolver options: • Turn on this setting to display a warning and print on one side of paper only when a 2-sided printing error occurs, or to print the data that the printer could process when a memory full error occurs.
Page 70 Note: These settings can be locked by an administrator. If you can't access these settings, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. You see this screen: 3. Scroll down and select System Administration. Enter the administrator password, if necessary. You see this screen:...
Page 71: Universal Print Settings Options
4. Select Universal Print Settings. 5. Adjust the settings as necessary. 6. When you are finished, press the home button to return to the Home screen. Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the Universal Print Settings you want to use.
Page 72: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
Page 73: Placing Originals In The Automatic Document Feeder
Related topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder You can place multi-page original documents in the Automatic Document Feeder (ADF).You can also use the ADF to scan both sides of a 2-sided document. Make sure the originals meet the Automatic Document Feeder specifications before loading them.
Page 74 3. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the control panel lights up. 4. Slide the ADF edge guide against the originals, but not too tightly.
Page 75 Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown: Parent topic: Placing Originals on the Product Related references Automatic Document Feeder (ADF) Specifications Related topics Copying Scanning Faxing...
Page 76: Copying
Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
Page 77: Copying Options
Note: To cancel printing, press the Stop button or select Cancel. Parent topic: Copying Related references Paper Loading Capacity Available Epson Papers Copying Options Related tasks Using Presets Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Copying Options Select the copying options you want to use for your copies.
Page 78 Copying option Available settings Description Layout With Border Leaves a small margin around the image or document 2-up Copy Copies multiple page documents onto one sheet. Also, select Settings and change the Document Orientation and 4-up Layout Order settings as necessary. ID Card Copies both sides of an ID card onto one side of a sheet of paper...
Page 79 Copying option Available settings Description Remove Shadow Off Select On to erase the shadows that appear in the center of a document when copying a book or that appear around a document when copying thick paper. Remove Punch Select On to erase the binding holes on a document Holes Collate Copy Select On to print multiple copies of a multi-page document...
Page 80: Printing From A Computer
Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Page 81 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5.
Page 82: Paper Source Options - Windows
Printing Your Document or Photo - Windows Selecting Double-sided Printing Settings - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. WF-4630...
Page 83: Print Quality Options - Windows
Cassette Selects the paper in the cassette as the paper source. Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source. WF-4640 Auto Select Automatically selects the paper source based on the selected paper size. Paper Cassette 1 Selects the paper in cassette 1 as the paper source.
Page 84: Selecting Double-Sided Printing Settings - Windows
2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options.
Page 85 You see this window: 4. Select the double-sided printing options you want to use. 5. Click OK to return to the Main tab. 6. Click the Print Density button.
Page 86: Double-Sided Printing Options - Windows
You see this window: 7. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 8. If necessary, select the Adjustments options you want to use. 9.
Page 87: Print Density Adjustments - Windows
Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Print Density Adjustments - Windows...
Page 88: Selecting Additional Layout And Print Options - Windows
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
Page 89 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3. To add the following features, click the Watermark Features button: •...
Page 90: Custom Color Correction Options - Windows
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 91: Image Options And Additional Settings - Windows
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 92: Header/Footer Settings - Windows
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
Page 93: Selecting A Printing Preset - Windows
Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
Page 94: Selecting Extended Settings - Windows
2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4.
Page 95: Extended Settings - Windows
Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may reduce print speed.
Page 96: Printing Your Document Or Photo - Windows
Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
Page 97: Selecting Default Print Settings - Windows
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
Page 98: Changing The Language Of The Printer Software Screens
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Page 99: Changing Automatic Update Options
3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
Page 100: Printing With Os X
You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...
Page 101: Selecting Basic Print Settings - Os X
Selecting Double-sided Printing Settings - OS X Managing Color - OS X Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1.
Page 102 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 103 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 104: Paper Source Options - Os X
Paper Source Options - OS X You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. WF-4630 Cassette Selects the paper in the cassette as the paper source.
Page 105: Print Quality Options - Os X
Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source. Parent topic: Selecting Basic Print Settings - OS X Print Quality Options - OS X You can select any of the available Print Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type setting you have chosen.
Page 106: Selecting Page Setup Settings - Os X
Selecting Page Setup Settings - OS X Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 107: Selecting Print Layout Options - Os X
Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
Page 108: Selecting Double-Sided Printing Settings - Os X
Selecting Double-sided Printing Settings - OS X You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
Page 109: Double-Sided Printing Options And Adjustments - Os X
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.
Page 110: Managing Color - Os X
Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
Page 111: Color Matching And Color Options - Os X
You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. Select the option you want to use as the Color Mode setting.
Page 112: Selecting Printing Preferences - Os X
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
Page 113: Printing Preferences - Os X
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Note: Automatic Cassette Switching is available only if your product has two cassettes.
Page 114: Printing Your Document Or Photo - Os X
Permit temporary black printing Allows you to print using black ink when color ink is expended. Automatic Cassette Switching Automatically switches to the other cassette when one of the cassettes runs out of paper. High Speed Printing Speeds up printing but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
Page 115: Checking Print Status - Os X
Parent topic: Printing with OS X Checking Print Status - OS X During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.
Page 116: Cancelling Printing Using A Product Button
Cancelling Printing Using a Product Button If you need to cancel printing, press the Stop button on your product. Parent topic: Printing from a Computer...
Page 117: Scanning
After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan with Document Capture Pro or Document Capture Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic: Scanning...
Page 118 • Memory Device saves your scan file on a memory or USB device and lets you select the file format, quality, and other settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Document Capture Pro allows you to scan over a network using your saved job settings in Document Capture Pro or Document Capture.
Page 119: Adding And Assigning Scan Jobs
• If you are scanning to a memory device, select Settings to display additional scanning options. Adding and Assigning Scan Jobs Parent topic: Starting a Scan Related tasks Using Epson Scan to Cloud Using Presets Related topics Placing Originals on the Product Adding and Assigning Scan Jobs You can view, change, or add available default scan settings when you scan using the Document Capture Pro option on the product control panel.
Page 120: Starting A Scan With Document Capture Pro Or Document Capture
Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. • OS X: Open the Applications folder, select the Epson Software folder, and select Document Capture. Select your product and click OK, if necessary.
Page 121 You see a window like this: 2. Click the Scan icon.
Page 122 You see a window like this: Note: With OS X, you can download and install Epson Scan scanning software, which will provide additional image adjustment features within Document Capture. To download Epson Scan, visit Epson's driver download site (U.S. downloads Canadian downloads).
Page 123: Starting A Scan Using The Epson Scan Icon
• OS X: If you installed Epson Scan, close the Scan Settings window, open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen. Click the Scan icon. Select any displayed scan settings you want to use and click OK.
Page 124 You see an Epson Scan window like this: Parent topic: Starting a Scan Related tasks Scanning with OS X Using Image Capture...
Page 125: Starting A Scan From A Scanning Program
Selecting Epson Scan Settings Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software.
Page 126 You see an Epson Scan window like this: Note: Epson Scan may start in a different mode when you first access it. Parent topic: Starting a Scan...
Page 127: Selecting Epson Scan Settings
You can manually customize all available settings, and preview and size your scanned image. Parent topic: Selecting Epson Scan Settings Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window:...
Page 128: Scanning In Office Mode
Selecting Epson Scan Settings Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
Page 129 You see this window: 2. Select the Document Source setting indicating where you placed your original. To scan a 2-sided document in the ADF, select ADF-Double-sided. Note: If you are using the ADF, remove any documents from the scanner glass.
Page 130 14. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 131: Available Document Source Settings - Office Mode
Scanning in Professional Mode Available Document Source Settings - Office Mode You can select these Document Source options in Epson Scan Office Mode. Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning.
Page 132 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
Page 133 • To delete a marquee, click the marquee, then click the Delete Marquee icon. • To rotate your original in your scan, click one of the Rotate icons. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode...
Page 134: Available Image Adjustments - Office Mode
Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode. Not all adjustment settings may be available, depending on other settings you have chosen. Note: Select the Image Option checkbox if you need to set any of the grayed-out image adjustments beneath the checkbox.
Page 135: Scanning In Professional Mode
Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program.
Page 136 You see this window:...
Page 137 13. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 138: Available Document Source Settings - Professional Mode
Scanning in Office Mode Available Document Source Settings - Professional Mode You can select these Document Source options in Epson Scan Professional Mode. Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning.
Page 139 You can also use the scan area to select specific image Adjustments settings for a scanned image. Just be sure to click inside the scan area before selecting the settings. Note: In Professional Mode, the default Preview mode is Normal Preview mode. To use Thumbnail Preview mode instead, click the Thumbnail tab.
Page 140 • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2.
Page 141: Available Image Adjustments - Professional Mode
Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
Page 142 Click the image adjustment icon to access additional settings. Click the + (Windows) or (OS X) icon next to a setting to change the level of adjustment. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones.
Page 143: Selecting A Scan Size - Professional Mode
1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
Page 144 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. •...
Page 145 4. To create a scanned image size that is not available in the Target Size list, click the Customize option. You see this window: 5. Name the custom size, enter the size, click Save, and click OK. Then adjust the marquee on the preview image.
Page 146: Image Preview Guidelines
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan. Follow these guidelines to determine the resolution setting you need:...
Page 147 If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting. • You will scan the image at its original size but enlarge it later in an image-editing program. Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality.
Page 148: Selecting Scan File Settings
Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window.
Page 149 5. Choose any of the optional settings you want to use by selecting their checkboxes. 6. Click OK. If you selected PDF or Multi-TIFF as the Type setting, you see this window after Epson Scan scans your document: 7. Choose one of the following options: •...
Page 150: Available Scanned File Types And Optional Settings
Available Scanned File Types and Optional Settings Parent topic: Selecting Epson Scan Settings Available Scanned File Types and Optional Settings You can select from a variety of scanned file types and optional settings on the File Save Settings window in Epson Scan.
Page 151: Scanning With Os X Using Image Capture
With OS X 10.6/10.7/10.8/10.9, you can scan with your product using an image-editing application such as Image Capture. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
Page 152 4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary.
Page 153: Available Scan Settings - Os X Image Capture
Note: If you are scanning a multi-page document in the ADF, you can have Image Capture combine all the pages into a single document. After all pages have been scanned, you see the message No document loaded. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6.
Page 154: Scanning Special Projects
Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. • OS X: Open the Applications folder, select the Epson Software folder, and select Document Capture. Select your product and click OK, if necessary.
Page 155 2. Click the Scan icon. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 5.
Page 156: Scanning Multi-Page Originals As Separate Files
• Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. You see this window: 3. Click the...
Page 157 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6. Open the File menu and select Batch Save. 7.
Page 158: Faxing
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
Page 159 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
Page 160 DSL filter DSL modem ISDN connection ISDN wall jack Terminal adapter or ISDN router 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
Page 161: Setting Up Fax Features
Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
Page 162: Setting Up Basic Fax Features
Setting Up Fax Features Using the Fax Utility - OS X Parent topic: Faxing Setting Up Basic Fax Features See these sections to select the basic settings you need to use the product's fax features. Selecting Your Country or Region Selecting the Date and Time Using the Fax Setup Wizard Selecting the Line Type...
Page 163: Selecting The Date And Time
3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Common Settings. 5. Scroll down and select Country/Region. 6. Scroll up or down, if necessary, then select your country or region. You see a confirmation screen. 7.
Page 164 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary.
Page 165 4. Select Common Settings. 5. Select Date/Time Settings. You see a screen like this: 6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST)
Page 166: Using The Fax Setup Wizard
• Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour.
Page 167 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Scroll down and select Fax Setting Wizard. The Fax Setting Wizard screen appears. 6. Select Start. 7. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name.
Page 168: Selecting The Line Type
10. On the Receive Mode Setting screen, do one of the following: • If you have connected an external telephone or answering machine to the product, select Yes and go to the next step. • If you did not connect an external telephone or answering machine, select No and go to step 12. (Receive Mode is automatically set to Auto;...
Page 169 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Select Basic Settings. 6. Select Line Type. 7. Select PBX.
Page 170: Setting The Number Of Rings To Answer
You see a screen like this: 8. Select Use. 9. Select Access Code. 10. Use the displayed keypad to enter the access code such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct.
Page 171 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Select Receive Settings.
Page 172: Selecting Advanced Fax Settings
6. Select Rings to Answer. 7. Select the number of rings, and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes.
Page 173 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings.
Page 174: User Default Settings - Fax
You see a screen like this: 5. Select the group of settings you want to change. User Default Settings - Fax Send Settings - Fax Receive Settings - Fax Output Settings - Fax Basic Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features User Default Settings - Fax...
Page 175: Send Settings - Fax
Setting Options Description Density Auto Automatically adjusts the darkness of outgoing faxes. Select this option when sending black-and- white text documents. Manual Lets you select from various density levels. Document Size (Glass) Half Letter Sets the size for a document placed on the scanner glass.
Page 176: Receive Settings - Fax
Setting Options Description Save Failure Data Saves faxes that failed to be sent in the product’s memory. You can resend the faxes from the product's Status Menu. Parent topic: Selecting Advanced Fax Settings Receive Settings - Fax Set the receive options you want to use for incoming faxes. Setting Options Description...
Page 177: Output Settings - Fax
LCD screen and print if needed. Save to Computer To use this option, you must use the Epson FAX Utility. Select Yes and Print to have faxes saved to your computer and printed automatically.
Page 178: Basic Settings - Fax
Setting Options Description Collation Stack Select On to print incoming faxes so that the pages are stacked in the correct page order. (When the product is low on memory, this option may not be available.) Print Suspend Time Select On to set a time period to stop automatic printing of faxes or reports and save received faxes in the product’s memory.
Page 179: Security Settings - Fax
Setting Options Description Fax Speed Fast(33,600bps) Sets the speed at which you send and receive faxes. Medium(14,400bps) Slow(9,600bps) Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Turns off Error Correction Mode (ECM); color faxes cannot be sent or received.
Page 180: Setting Up Fax Features Using The Fax Utility - Windows
You can set up your fax header and select your fax settings using the FAX Utility for Windows. 1. Do one of the following: • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
Page 181 You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.)
Page 182: Setting Up Fax Features Using The Fax Utility - Os X
You see this window: 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility Help option. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - OS X You can set up your fax header and select your fax settings using the FAX Utility for OS X.
Page 183: Setting Up Contacts And Contact Groups
• OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue. Select Utility. 2. Double-click FAX Utility, if necessary. You see this window: 3. Select your FAX product in the Printer list. 4.
Page 184: Setting Up Contacts Using The Product Control Panel
Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Note: Contacts can be locked by an administrator. If you cannot access or change contacts, contact your administrator for assistance.
Page 185 3. Select Contacts. Enter the administrator password, if necessary. You see a screen like this: 4. Select Menu. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Entry. 6.
Page 186: Editing Or Deleting A Contact
You see a screen like this: 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and press 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and press .
Page 187 You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the contact you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen.
Page 188: Creating A Contact Group
• To edit the contact, select Edit, select the item you want to change, enter the correct information, and select . When you are finished editing, select Save. Parent topic: Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients.
Page 189 You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Group. 6. Select the number you want to use for the group you are adding. You see a screen like this: 7.
Page 190: Editing Or Deleting A Contact Group
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and press . (This field is optional.) 9. Select Proceed. You see your contacts list. 10.
Page 191 You see a screen like this, showing both individual contacts and contact groups: 4. Select the group you want to edit. You see a screen like this: Note: If you want to delete the entire group, select Delete. 5. To edit the group, select Edit. 6.
Page 192: Setting Up Speed/Group Dial Lists Using The Fax Utility - Windows
Note: You can create up to 60 speed dial and group dial entries combined. 1. Do one of the following: • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window:...
Page 193 3. Select Fax Settings for Printer. (Select your product, if prompted.) You see this window: 4. Select Speed Dial/Group Dial List.
Page 194 You see this window: 5. Select an empty entry and click the icon. Note: To edit an entry, select it and click the icon. To delete an entry, select it and click the icon. 6. Do one of the following: •...
Page 195: Setting Up Speed/Group Dial Lists Using The Fax Utility - Os X
Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X You can set up your speed dial and group dial lists using the FAX Utility. The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product's memory. Note: You can create up to 60 speed dial and group dial entries combined.
Page 196 You see this window: 5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...
Page 197: Sending Faxes
Sending Faxes See these sections to send faxes using your product. Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility - Windows Sending Faxes Using the Fax Utility - OS X Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel.
Page 198 3. Select Fax. Note: To fax a double-sided document, place your document in the ADF and turn on the ADF 2- Sided setting. (You cannot fax double-sided documents in color.) 4. Do one of the following to select fax recipients: •...
Page 199: Fax Sending Options
5. If you need to change any fax settings, select Menu, select Fax Send Settings, and select your settings. 6. If you want to preview your fax in black-and-white on the LCD, select Preview. (If the preview looks incorrect, select Retry, reposition the document or change the fax settings, and repeat this step.) Note: If you do not touch the preview screen for 20 seconds, your product sends the fax automatically.
Page 200 Note: You can also select these options in the User Default Settings menu. Setting Options Description Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes. Fine Super Fine Ultra Fine Photo Density Auto Automatically adjusts the darkness of outgoing faxes. Select this option when sending black-and-white text documents.
Page 201: Sending A Fax At A Specified Time
Setting Options Description Transmission Report Print on Error Lets you select when to print transmission reports. Print Do Not Print Parent topic: Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the product's date and time settings are correct.
Page 202: Sending A Fax On Demand
6. Select Send Fax Later. 7. Select On. 8. Select Time, use the displayed keypad on the LCD screen to enter your desired time, and select 9. Press one of the buttons. Note: To cancel faxing, press the Stop button. After scanning your originals, your product dials the number and sends the fax at the specified time.
Page 203: Sending A Stored Fax
3. Select Fax. 4. Select Menu. 5. Select Polling Send and select On. 6. If you need to change any fax settings, select Menu, select Fax Send Settings, and select your settings. 7. Press the B&W button. Your document is scanned and stored until you overwrite or delete it. You can store only one document at a time.
Page 204 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax. 4. Select Menu. 5. Select Store Fax Data and select On. 6. If you need to change any fax settings, select Menu, select Fax Send Settings, and select your settings.
Page 205: Dialing Fax Numbers From A Connected Telephone
You see a screen like this: 9. Select Job Monitor. 10. Select Communication Job. 11. Select the stored fax job you want to send. 12. Select Send/View and select Send. You can store only one document at a time. Subsequent documents overwrite the existing document. You can also delete a stored document from the Status Menu.
Page 206: Sending Faxes Using The Fax Utility - Windows
2. Press the home button, if necessary. 3. Dial the fax number from the connected telephone. Speak to the recipient if necessary. 4. Select Start Fax on the LCD screen. 5. Select Send. Note: Your product now communicates with the recipient's fax machine. Do not hang up the telephone.
Page 207 You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
Page 208 If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
Page 209: Sending Faxes Using The Fax Utility - Os X
7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
Page 210 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
Page 211 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
Page 212: Receiving Faxes
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Viewing a Fax on the LCD Screen...
Page 213: Receiving Faxes Automatically
Note: If you run out of paper during fax printing, load more paper and press the button indicated on your product's LCD screen to continue. Parent topic: Receiving Faxes Receiving Faxes Automatically To receive faxes automatically, make sure Receive Mode is set to Auto (the default setting for the product).
Page 214: Receiving A Fax By Polling
Related tasks Receiving Faxes Automatically Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3.
Page 215: Checking Fax Status
1. Press the home button, if necessary. 2. Check the icon on the LCD screen. It turns on if there are any unread or unprinted faxes in the product's memory. 3. Select Fax. 4. Select Open Inbox. Enter the administrator password, if necessary. 5.
Page 216: Printing Fax Reports
2. Do one of the following: • To check the status of currrent fax jobs, select Job Monitor, select Communication Job, and select the fax job you want to check. • To check the history of faxes that have been sent or received, select Job History, select Receive Job or Send Job, and select the job you want to check.
Page 217: Fax Report Options
Related references Output Settings - Fax Fax Report Options Select the fax report or list you want to print. Fax Settings List Print a list of the current fax communication settings. Fax Log View or print a report on recent fax transmissions. Last Transmission Print a report on the previous fax that was sent or received through polling.
Page 218: Using Usb Flash Drives With Your Product
Inserting a USB Flash Drive Insert your USB flash drive into the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
Page 219: Viewing And Printing From The Lcd Screen
1. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, or Windows Explorer utility. Then right-click the name of your flash drive (listed as a removable disk) and select Eject. •...
Page 220 You see a screen like this: Note: If you have more than 999 JPEG images on your device, the images are divided into groups, and you must first select the group you want to display. 4. Do one of the following to select your photos: •...
Page 221: Printing Tiff Files
Print Setting Options - Device Mode Printing TIFF Files You can select and print files in the TIFF format from a USB flash drive or other device. 1. Press the home button, if necessary. 2. Select Memory Device. 3. Select TIFF. You see a list of the available files.
Page 222: Print Setting Options - Device Mode
Photo Available options Description adjustment settings Fix Photo Automatically adjusts the brightness, contrast, and saturation of the photo based on the Advanced > Scene Detection setting that is selected Turns off automatic adjustments; see Note below P.I.M. Uses your camera's PRINT Image Matching or Exif Print adjustments Fix Red-Eye Off - This Image...
Page 223: Transferring Files On A Usb Flash Drive
Print settings Available options Description Fit Frame Automatically crops the photo to fit into the selected photo layout Turns off automatic cropping Bidirectional Prints at normal speed Slows down printing to improve print quality Print Order Last Page on Top Select the order for printing multi-page TIFF files.
Page 224: Transferring Files From A Usb Flash Drive To Your Computer
5. Select Memory Device Interface. You see a screen like this: 6. Make sure Memory Device is set to Enable. 7. Select File Sharing. 8. Select the way your computer is connected to the product: either USB or Wi-Fi/Network. Parent topic: Transferring Files on a USB Flash Drive Related tasks Removing a USB Flash Drive...
Page 225 • OS X with a network connection: Select the hard drive icon on your desktop or select Computer from the Go menu, select your product in the SHARED section of the sidebar (you may need to widen the sidebar to see the name), and select the USBSTORAGE icon. 4.
Page 226: Replacing Ink Cartridges And Maintenance Boxes
Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
Page 227: Checking Cartridge And Maintenance Box Status With Windows
You see a screen like this: The ink and maintenance box levels are displayed at the bottom of the screen. Note: The displayed ink and maintenance box levels are approximate. 3. For more information, select the ink cartridge images at the bottom of the screen. Parent topic: Check Cartridge and Maintenance Box Status Related tasks...
Page 228 Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
Page 229 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status...
Page 230: Checking Cartridge And Maintenance Box Status With Os X
Supplies. Select Utility and select Open Printer Utility. • OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue. Select Utility. 2. Select EPSON Status Monitor.
Page 231 • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic:...
Page 232: Purchase Epson Ink Cartridges And Maintenance Box
Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Purchase Epson Ink Cartridges and Maintenance Box You can purchase genuine Epson ink, maintenance boxes, and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller.
Page 233: Removing And Installing Ink Cartridges
Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
Page 234 4. Push the ink cartridge in, then pull it out of the slot. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
Page 235 5. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print. 6.
Page 236 7. Insert the new cartridge into the holder and push it in until it clicks into place. 8. Select Check on the LCD screen to make sure the cartridges are installed correctly. Caution: If you see a message that an ink cartridge is installed incorrectly, press in the ink cartridge until it clicks into place.
Page 237: Printing With Black Ink And Expended Color Cartridges
Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Cancel or Cancel Print to cancel your print job.
Page 238: Printing With Expended Color Cartridges - Os X
6. Select the Black/Grayscale checkbox. 7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges - OS X If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope.
Page 239 You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.
Page 240: Conserving Low Black Ink With Windows
The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
Page 241 2. Remove the new maintenance box from its package. Caution: Do not touch the green chip on the maintenance box. 3. Press the buttons on the sides of the rear cover and remove it. 4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart.
Page 242 Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep the maintenance box out of the reach of children and do not drink the ink.
Page 243 Related concepts Purchase Epson Ink Cartridges and Maintenance Box...
Page 244: Adjusting Print Quality
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Print Head Maintenance...
Page 245 3. Select Setup. 4. Select Maintenance. You see a screen like this: 5. Select Print Head Nozzle Check. You see a screen like this: 6. Press the Color button. The nozzle pattern prints.
Page 246: Checking The Nozzles Using A Computer Utility
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select Done. • If there are gaps or the pattern is faint, select Clean the Print Head and continue. 9.
Page 247 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. • OS X 10.6/10.7/10.8/10.9: In the Apple menu or the Dock, select System Preferences. Select Print &...
Page 248: Print Head Cleaning
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Print Head Cleaning...
Page 249 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Setup. 5. Select Maintenance. You see a screen like this: 6.
Page 250: Cleaning The Print Head Using A Computer Utility
7. Press the Color button to clean the print head. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product during a cleaning cycle or you may damage it. 8. Select Print Nozzle Check Pattern. 9.
Page 251 You see a window like this: 5. Click Start to begin the cleaning cycle. Note: Do not open the front cover during the cleaning cycle. Caution: Never turn off the product during a cleaning cycle or you may damage it. 6.
Page 252: Print Head Alignment
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, leave the product turned on and wait at least 6 hours.
Page 253: Aligning The Print Head Using The Product Control Panel
Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic: Adjusting Print Quality Related concepts Print Head Cleaning Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1.
Page 254 You see a screen like this: 7. Do one of the following: • If your printouts look blurry or vertical lines are misaligned, select Vertical Alignment. • If you see horizontal bands at regular intervals, select Horizontal Alignment. 8. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns.
Page 255: Aligning The Print Head Using A Computer Utility
• If you printed a horizontal alignment sheet, select the number representing the pattern with the least amount of separation or overlap on the LCD screen. Parent topic: Print Head Alignment Related references Product Status Messages Related tasks Loading Paper in the Cassette Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac.
Page 256 You see a window like this: 6. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. Vertical alignment Horizontal alignment...
Page 257: Cleaning The Paper Guide
• After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment. Then print another alignment sheet and check it. Note: Click Skip (where available) if you want to skip a particular alignment sheet. 7.
Page 258 You see a screen like this: 6. Scroll down and select Paper Guide Cleaning. 7. Select the paper source to clean. 8. Press the Color button. 9. Check the back of the ejected paper to see if it is clean. 10.
Page 259: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Note: Close the rear paper feed slot and the output tray when you are not using the product to protect it from dust.
Page 260 5. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
Page 261: Transporting Your Product
Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. •...
Page 262: Solving Problems
Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. You can select Download the Latest Software from the Home screen of this manual or visit Epson's driver download site (U.S.
Page 263: Product Status Messages
• OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. You can also check for errors by pressing the Status button to display the Status Menu.
Page 264: Status Menu Error Codes
Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. If you still need help, contact Epson for support. Parent topic: Solving Problems...
Page 265 Code Condition/solution Collated printing has failed due to a lack of available memory. Reduce the size of the print job or print one copy at a time. Print quality was decreased due to a lack of available memory. If the quality of the printout is unacceptable, try simplifying the page by reducing the number of graphics or the number and size of the fonts.
Page 266 Code Condition/solution The fax could not be sent to some of the specified recipients. Print a fax log to check which recipients failed to receive the fax. If the Save Failure Data setting is turned on, you can resend a fax from Job Monitor in the Status Menu. There is not enough storage space available on the external memory device.
Page 267: Running A Product Check
Printing Fax Reports Related topics Sending Faxes Wi-Fi or Wired Networking Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the product. 3.
Page 268 • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 269: Resetting Control Panel Defaults
Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
Page 270: Solving Setup Problems
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 271: Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 272: Network Software Cannot Find Product On A Network
• Check to see if access restrictions, such as MAC address filtering, are set on the router or access point. If access restrictions are set, add your product's MAC address to your router's address list. To obtain your product's MAC address, print a network status sheet. Then follow the instructions in your router or access point documentation to add the address to the list.
Page 273: Product Does Not Appear In Os X Printer Window
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 274: Cannot Print Over A Network
Related concepts Uninstall Your Product Software Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. •...
Page 275: Cannot Scan Over A Network
• If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.
Page 276: Solving Copying Problems
OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the Connection setting is set to Network, then click the Test button. • Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long enough to complete scanning over a network.
Page 277: Product Makes Noise When It Sits For A While
Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette...
Page 278: Paper Jam Problems Inside The Product
• Do not load binder paper with holes in the cassette. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer (Rear Cover) Paper Loading Capacity Related topics...
Page 279 3. Remove any paper inside, including torn pieces. 4. Close the front cover. 5. If any jammed paper remains near the output tray, carefully remove it. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Page 280: Paper Jam Problems In The Cassette
Paper Jam Problems in the Cassette If paper has jammed in the cassette, follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Close the output tray. 3. Pull out the paper cassette. 4. Carefully remove any paper jammed inside the product. 5.
Page 281: Paper Jam Problems In The Duplexer (Rear Cover)
6. Keep the cassette flat as you gently insert it. 7. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Document Jams in the Automatic Document Feeder...
Page 282 2. Press the buttons on the sides of the rear cover and remove it. 3. Carefully remove any jammed paper.
Page 283 4. Remove any jammed paper from the duplexer. 5. Press the buttons on the rear cover as you reattach it. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Page 284: Document Jams In The Automatic Document Feeder
Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder (ADF), follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Remove your originals from the ADF. 3.
Page 285 5. Close the ADF cover, then raise the document cover. 6. Carefully remove any jammed pages as shown: 7. Lower the document cover.
Page 286 8. Raise the ADF input tray. 9. Carefully remove any jammed pages. 10. Lower the ADF input tray. 11. Reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure the originals you load are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder.
Page 287: Paper Ejection Problems
Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer (Rear Cover) Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint.
Page 288: Nothing Prints
Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends. • If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub.
Page 289: Printing Is Slow
3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Select Enable EPSON Status Monitor 3, then click OK. 6. Click the Monitoring Preferences button. 7. Click the checkbox for the option that adds the shortcut icon to the taskbar.
Page 290: Solving Page Layout And Content Problems
• Make sure the ink drying time has not been increased for double-sided printing. • Windows: Click the Maintenance or Utility tab, select Extended Settings or Speed and Progress, and select the following settings: • High Speed Copies • Always Spool RAW Datatype •...
Page 291: Inverted Image
• Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.
Page 292: Incorrect Margins On Printout
Related concepts Print Head Nozzle Check Print Head Cleaning Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. •...
Page 293: Slanted Printout
Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Slanted Printout If your printouts are slanted, try these solutions: •...
Page 294: White Or Dark Lines In Printout
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 295 Related concepts Print Head Cleaning Print Head Alignment Related references Paper Specifications Available Epson Papers Related tasks Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X...
Page 296: Faint Printout Or Printout Has Gaps
Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. •...
Page 297: Incorrect Colors
• Align the print head. • You may need to increase the image resolution or print a smaller size; see your software documentation. Note: Images from the Internet may be low resolution and not result in a high quality printout. •...
Page 298: Solving Scanning Problems
• Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...
Page 299: Cannot Start Epson Scan
OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.
Page 300: Solving Scanned Image Quality Problems
Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software. To download Epson Scan, visit Epson's driver download site (U.S.
Page 301: Line Of Dots Appears In All Scanned Images
• Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.
Page 302: Image Colors Are Patchy At The Edges
You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select the Descreening setting.
Page 303: Scanned Image Colors Do Not Match Original Colors
Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.
Page 304: Solving Faxing Problems
Parent topic: Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Solving Faxing Problems Check these solutions if you have problems faxing with your product. Cannot Send or Receive Faxes Cannot Receive Faxes with a Telephone Connected to Your Product Parent topic: Solving Problems Cannot Send or Receive Faxes...
Page 305: Cannot Receive Faxes With A Telephone Connected To Your Product
Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
Page 306: Uninstall Your Product Software
In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8.x: Select Epson Event Manager and click Uninstall.
Page 307: Uninstalling Product Software - Os X
• Windows XP: Select EPSON Scan and click Change/Remove. 6. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic:...
Page 308 Pacific Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca...
Page 309: Technical Specifications
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Windows System Requirements...
Page 310: Os X System Requirements
Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications OS X System Requirements To use your product and its software, your Mac should use one of these operating systems: •...
Page 311: Scanning Specifications
Scanning Specifications Scanner type Flatbed, color Photoelectric device Effective pixels 10200 × 14040 pixels at 1200 dpi; scanning area may be restricted if resolution setting is large Document size Maximum: A4 (8.3 × 11.7 inches [210 × 297 mm]) or Letter (8.5 × 11 inches [216 ×...
Page 312: Fax Specifications
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs. Poor quality paper may...
Page 313 5 × 7 inches (127 × 178 mm) Executive (7.25 × 10.5 inches [184 × 267 mm]) 16:9 wide (4 × 7.1 inches [102 × 181 mm]) Paper types Plain paper and paper distributed by Epson Thickness 0.003 (0.08 mm) to 0.004 inch (0.11 mm) Weight...
Page 314: Printable Area Specifications
Printable Area Specifications Single sheets Top: 0.12 inch (3 mm) minimum Left: 0.12 inch (3 mm) minimum Right: 0.12 inch (3 mm) minimum Bottom: 0.12 inch (3 mm) minimum...
Page 315: Ink Cartridge Specifications
Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for priming, the rest is available for printing.
Page 316: Dimension Specifications
Note: For best printing results, use up a cartridge within 6 months of opening the package. Parent topic: Technical Specifications Related references Ink Cartridge and Maintenance Box Part Numbers Dimension Specifications Height WF-4630: Stored: 13.5 inches (342 mm) Printing: 15.1 inches (383 mm) WF-4640: Stored: 16.6 inches (422 mm) Printing: 18.2 inches (462 mm) Width Stored: 18.1 inches (461 mm)
Page 317: Electrical Specifications
Weight WF-4630: (without ink cartridges or power 31.3 lb (14.2 kg) cord) WF-4640: 37 lb (16.8 kg) Parent topic: Technical Specifications Electrical Specifications Input voltage range 100 to 240 V model: 90 to 264 V Rated frequency range 50/60 Hz Input frequency range 49.5/60.5 Hz...
Page 318: Environmental Specifications
USB flash drive: 2 TB maximum capacity, formatted in FAT, FAT32, or exFAT Note: Epson cannot guarantee the operation of externally connected devices. External storage devices that are powered via USB are not recommended. Use only external storage devices with independent AC power sources.
Page 319: Safety And Approvals Specifications
Frequency band 2.4 GHz Communication mode Infrastructure mode Ad hoc mode Wi-Fi Direct Note: Wi-Fi Direct Simple AP mode available even if you connect the product to an Ethernet network. Ethernet Standard IEEE802.3i/u/ab, IEEE802.3az Communication mode Ethernet 100BASE-TX/10BASE-T Ethernet 1000BASE-T; use a category-5e or higher cable, preferably an STP (Shielded Twisted Pair) cable, to prevent risk of radio frequency interference Note: The connected device should be IEEE802.3az compliant.
Page 320 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 321: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Epson offers postage-paid ink cartridge recycling with an environmental incentive. Go to epson.com/cartridgereturn...
Page 322 • Place the product on a flat, stable surface that extends beyond its base in all directions. It will not operate properly if it is tilted or at an angle. • Make sure the back of the product is at least 4 inches (10 cm) away from the wall. •...
Page 323: Ink Cartridge Safety Instructions
• Before transporting the product, make sure that the print head is in the home (far right) position and the ink cartridges are in place. • When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak.
Page 324: Lcd Screen Safety Instructions
• Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.
Page 325: Fcc Compliance Statement
If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
Page 326 This equipment may not be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
Page 327: Software Notice
3. The open source software programs are WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. See the license agreements of each open source software program for more details, which are described in OSS.pdf on the Epson support site.
Page 328 Toolkit (http://www.openssl.org/). This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). 5. The license terms of each open source software program are described in OSS.pdf on the Epson support site. 6. The list of open source software programs which this printer product includes are as follows.
Page 329 This printer product includes the open source software program "Bonjour " which applies the terms and conditions provided by owner of the copyright to the "Bonjour ". Net-SNMP license This printer product includes the open source software program "Net-SNMP" which applies the terms and conditions provided by owner of the copyright to the "Net-SNMP".
Page 330: Trademarks
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 331: Libtiff Software Acknowledgment
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation. This information is subject to change without notice.
Page 332: Default Delay Times For Power Management For Epson Products
Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.

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