Chapter 7 Troubleshooting; Clearing Jammed Paper; Precautions For Clearing Jammed Paper - Epson AcuLaser C9300N User Manual

Chapter 7
Troubleshooting

Clearing Jammed Paper

If paper becomes jammed in the printer, the printer's LCD panel and EPSON Status Monitor provide
alert messages.
Error Message
Clear paper jam and then reload
MP A
Clear paper jam and then reload
C4 C3 C2 C1
Clear paper jam and then reload
B
Clear paper jam and then reload B
E

Precautions for clearing jammed paper

Be sure to observe the following points when you clear jammed paper.
❏ Do not remove jammed paper by force. Torn paper can be difficult to remove and might cause
other paper jams. Pull the paper gently and steadily to avoid tearing it, falling down, and injuring
yourself.
❏ Always try to remove jammed paper with both hands to avoid tearing it.
❏ If jammed paper is torn and remains in the printer, or if paper is jammed in a place not mentioned
in this section, contact your dealer.
❏ Make sure that the paper type that is loaded is the same as the Paper Type setting in the printer
driver.
Refer to
For instruction on clearing this type of paper jam, see "Paper Jam MP A (MP tray or
Cover A)" on page 148.
For instruction on clearing this type of paper jam, see "Paper Jam C4, Paper Jam C3,
Paper Jam C2, Paper Jam C1 (All paper cassette)" on page 149.
For instruction on clearing this type of paper jam, see "Paper Jam B E (Duplex Unit or
Cover E)" on page 150.
For instruction on clearing this type of paper jam, see "Paper Jam B E (Duplex Unit or
Cover E)" on page 150.
Epson AcuLaser C9300 Series
Troubleshooting
User's Guide
147