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Epson AcuLaser M1400 Series User Manual

M1400 series
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User's Guide
NPD4442-01 EN

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Summary of Contents for Epson AcuLaser M1400 Series

  • Page 1 User’s Guide NPD4442-01 EN...

  • Page 2: Table Of Contents

    Epson AcuLaser M1400 Series User’s Guide Contents Preface Copyright and Trademarks............. . . 6 Using This Guide.
  • Page 3 Epson AcuLaser M1400 Series User’s Guide Installing Print Driver on Computers Running Windows........21 USB Connection Setup.
  • Page 4 Epson AcuLaser M1400 Series User’s Guide Identifying the Location of Paper Jams..........59 Clearing Paper Jams From the Front of the Printer.
  • Page 5 Before Contacting Epson........

  • Page 6: Preface

    No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein.

  • Page 7: Using This Guide

    Epson AcuLaser M1400 Series User’s Guide Using This Guide Conventions 1. In this guide, personal computers and workstations are collectively called “computers”. 2. The following terms are used throughout this guide: Important: Important information that must be read and followed.

  • Page 8: Product Features

    Epson AcuLaser M1400 Series User’s Guide Product Features Features This section describes the product features and indicates their links. Manual Duplex Print N-Up Print N-up enables you to print multiple pages on a Duplex Print is to print two or more pages on the single sheet of paper.

  • Page 9: Chapter 1 Specifications

    Epson AcuLaser M1400 Series User’s Guide Chapter 1 Specifications Specifications This chapter lists the main specifications of the printer. Note that the specifications may change without prior notice. Items Description Type Desktop Printing method LED Xerography Important: LED + LED electrophotographic system...
  • Page 10 Epson AcuLaser M1400 Series User’s Guide Items Description Paper Type Plain, Lightweight Cardstock, Labels, Envelope, Recycled, Postcard JPN Important: ❏ Use only the recommended paper. Using paper other than that recommended for the printer can cause printing problems. For more information, see “Print Media That Can Damage Your Printer”...
  • Page 11 Epson AcuLaser M1400 Series User’s Guide Items Description Windows ® XP, Windows ® XP x64 Edition, Windows Vista ® , Windows Vista ® Supported OS x64 Edition, Windows Server ® 2003, Windows Server ® 2003 x64 Edition, Windows Server ®...

  • Page 12: Main Components

    Epson AcuLaser M1400 Series User’s Guide Chapter 2 Basic Operation Main Components This section provides an overview of your Epson AcuLaser M1400 series. Front View Output Tray Extension Center Output Tray Operator Panel Power Switch Toner Access Cover Paper Width Guides...

  • Page 13: Rear View

    Epson AcuLaser M1400 Series User’s Guide Rear View Levers Photoconductor Drum Paper Feed Roller Paper Chute Transfer Roller Rear Cover Rear Cover Handle Power Connector USB Port Operator Panel The operator panel has one button and two light-emitting diodes (LEDs) that show the status of the printer.

  • Page 14: Power Saver Mode

    Epson AcuLaser M1400 Series User’s Guide (Ready) LED ❏ Indicates the printer status such as ready to print. 3. Button ❏ Press this button to start duplex printing after loading paper. ❏ Press and hold this button during printing to cancel a print job.

  • Page 15: Setting The Time For The Power Saver Mode

    The following procedure uses Microsoft Windows XP as an example. 1. Click start — All Programs — EPSON — EPSON AL-M1400 — Printer Setting Utility. Note: The window to select a printer appears in this step, when multiple print drivers are installed on your computer.

  • Page 16: Chapter 3 Printer Management Software

    Epson AcuLaser M1400 Series User’s Guide Chapter 3 Printer Management Software Print Driver To access all of your printer’s features, install the print driver from the Software Disc. The print driver enables your computer and printer to communicate and provides access to your printer features.

  • Page 17: Status Monitor (Windows Only)

    Epson AcuLaser M1400 Series User’s Guide Status Monitor (Windows Only) You can check the printer status with the Status Monitor. Double-click the Status Monitor printer icon on the taskbar at the bottom right of the screen. The Printer Selection window appears, which displays the printer name, printer connection ports, and printer status.
  • Page 18 Epson AcuLaser M1400 Series User’s Guide 1. Click start — All Programs — EPSON — EPSON AL-M1400 — Launcher. The Launcher window appears. 2. The Launcher window provides two buttons; Status Window and Printer Setting Utility. To exit, click the X button at the top-right of the window.

  • Page 19: Chapter 4 Installing The Print Driver

    Epson AcuLaser M1400 Series User’s Guide Chapter 4 Installing the Print Driver Connecting Your Printer Your Epson AcuLaser M1400 series interconnection cable must meet the following requirement: Connection Type Connection Specifications USB 2.0 compatible USB Port Connecting Printer to Computer Connect the printer via USB.
  • Page 20 Epson AcuLaser M1400 Series User’s Guide ❏ Windows XP 64-bit Edition ❏ Windows Server ® 2003 ❏ Windows Server 2003 x64 Edition ❏ Windows Server 2008 ❏ Windows Server 2008 64-bit Edition ❏ Windows Server 2008 R2 ❏ Windows Vista ®...

  • Page 21: Installing Print Driver On Computers Running Windows

    Epson AcuLaser M1400 Series User’s Guide Installing Print Driver on Computers Running Windows USB Connection Setup The following procedure uses Windows XP as an example. 1. Insert the Software Disc into your computer’s CD/DVD drive. The Install Navi launches. Note: If the Software Disc does not automatically launch, click Start (start for Windows XP) —...

  • Page 22: Installing Print Driver On Computers Running Mac Os X

    Epson AcuLaser M1400 Series User’s Guide Installing Print Driver on Computers Running Mac OS X Installing the Driver The following procedure uses Mac OS X 10.6 as an example. 1. Run the Software Disc on the Mac OS X. 2. Double-click the AL-M1400 Software Installer icon.
  • Page 23 Epson AcuLaser M1400 Series User’s Guide 6. Click +, and then click Default. 7. Select the printer connected via USB from the Printer Name list. Name, Location, and Print Using are automatically entered. 8. Click Add. Adding a Printer on Mac OS X 10.4.11 1.

  • Page 24: Chapter 5 Printing Basics

    To achieve the best performance from your printer, we recommend you to use only the paper described in this section. When using paper other than that recommended, contact the Epson local representative office or an authorized dealer. Print Media Usage Guidelines The printer tray accommodates most sizes and types of paper and other specialty media.

  • Page 25: Print Media That Can Damage Your Printer

    Epson AcuLaser M1400 Series User’s Guide Warning: Do not use conductive paper such as origami paper, carbonic paper or conductively-coated paper. When paper jam occurs, it may cause short-circuit and eventually a fire accident. See Also: ❏ “Loading Print Media in the Multipurpose Feeder (MPF)” on page 30 ❏...

  • Page 26: Print Media Storage Guidelines

    Epson AcuLaser M1400 Series User’s Guide ❏ Envelopes that are not flat, or that have clasps, windows or adhesives with release strips ❏ Padded envelopes ❏ Tack film ❏ Water transfer paper ❏ Textile transfer paper ❏ Perforated paper ❏ Leather paper, embossed paper ❏...

  • Page 27: Supported Print Media

    Important: The toner may come off the print media, if it gets wet by water, rain, steam and so on. For details, contact the Epson local representative office or an authorized dealer. Usable Print Media The types of print media that can be used on this printer are as follows:...
  • Page 28 Epson AcuLaser M1400 Series User’s Guide A4 SEF (210 × 297 mm) Paper Size B5 SEF (182 × 257 mm) A5 SEF (148 × 210 mm) Envelope C5 SEF (162 × 229 mm) Envelope Monarch SEF (3.875 × 7.5 inches) Envelope Monarch LEF (7.5 ×...

  • Page 29: Loading Print Media

    Epson AcuLaser M1400 Series User’s Guide Paper Type (Weight) Plain Lightweight Cardstock Labels Envelope Recycled Postcard JPN Loading Capacity 150 sheets of standard paper Monarch, DL, Yougata 2, and Yougata 3 envelopes can be supported by LEF with their flap open.

  • Page 30: Print Media Dimensions

    Epson AcuLaser M1400 Series User’s Guide ❏ 150 sheets of standard paper ❏ 16.2 mm (0.64 inches) of thick paper ❏ One sheet of coated paper ❏ 16.2 mm (0.64 inches) of post cards ❏ Five envelopes ❏ 16.2 mm (0.64 inches) of labels...
  • Page 31 Epson AcuLaser M1400 Series User’s Guide 2. Pull the slide bar forward until it stops. 3. Pull the length guide forward until it stops. 4. Adjust the paper width guides to their maximum width. Printing Basics...
  • Page 32 Epson AcuLaser M1400 Series User’s Guide 5. Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. 6. Load print media on the multipurpose feeder (MPF) with the top edge first and with the recommended print side facing up.
  • Page 33 Epson AcuLaser M1400 Series User’s Guide 8. Slide the length guide towards the printer until it touches the print media. Note: Depending on the size of print media, first slide the slide bar backward until it stops, and then pinch the length guide and slide it backward until it touches print media.
  • Page 34 Epson AcuLaser M1400 Series User’s Guide 10. Open the output tray extension by two steps. At the secondary step, extend it fully until it clicks. 11. Select the paper type from the print driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the multipurpose feeder (MPF), you must specify the paper size setting by using the print driver.
  • Page 35 Epson AcuLaser M1400 Series User’s Guide To prevent DL, Monarch, Yougata 2, and Yougata 3 from being wrinkled, they are recommended to be loaded with the print-side facing up, flap opened, and facing you. Note: When you load the envelopes in the long-edge feed (LEF) orientation, be sure to specify the landscape orientation on the print driver.
  • Page 36 Epson AcuLaser M1400 Series User’s Guide Note: ❏ If you do not load envelopes in the multipurpose feeder (MPF) right after they have been removed from the packaging, they may bulge. To avoid jams, flatten them as shown below when loading them in the multipurpose feeder (MPF).
  • Page 37 Epson AcuLaser M1400 Series User’s Guide Loading Postcard in the Multipurpose Feeder (MPF) Note: When you print on postcards, be sure to specify the postcard setting on the print driver to get the optimum print result. When Loading Postcard Load the postcard with the side to be printed on facing up, and the top edge of the postcard in first.

  • Page 38: Manual Duplex Printing (Windows Print Driver Only)

    Epson AcuLaser M1400 Series User’s Guide Manual Duplex Printing (Windows Print Driver Only) Note: When printing on curled paper, straighten the paper and then insert it into the feeder. When you start manual duplex printing, the instruction window appears. Note that the window cannot be reopened once it is closed.
  • Page 39 Epson AcuLaser M1400 Series User’s Guide From Duplex, select either Flip on Short Edge or Flip on Long Edge to define the way 2-sided print pages are bound. 4. From Paper Size, select the size of the document to be printed.

  • Page 40: Using The Output Tray Extension

    Epson AcuLaser M1400 Series User’s Guide The (Error) LED lights and the (Ready) LED blinks when the even pages finish printing. 2. After the even pages are printed, remove the paper stack from the center output tray. Note: Warped or curled prints can cause paper jams. Straighten them before setting them.

  • Page 41: Printing

    Epson AcuLaser M1400 Series User’s Guide Before printing a document, ensure that the output tray extension is fully opened. The output tray extension is opened by two steps. At the secondary step, extend it fully until it clicks. Printing This section covers how to print certain lists of information from your printer and how to cancel a job.

  • Page 42: Canceling A Print Job

    Epson AcuLaser M1400 Series User’s Guide 4. To adjust system settings not available from the first screen, such as Image Quality, Paper Size, or Image Orientation, click Preferences. The Printing Preferences dialog box appears. 5. Specify the print settings. For more information, click Help.

  • Page 43: Selecting Printing Options

    Epson AcuLaser M1400 Series User’s Guide Canceling a Job From the Desktop 1. Click start — Printers and Faxes (for Windows XP). ® Click Start — Printers and Faxes (for Windows Server 2003). Click Start — Devices and Printers (for Windows 7 and Windows Server 2008 R2).
  • Page 44 Epson AcuLaser M1400 Series User’s Guide A list of available printers appears. 2. Right-click the icon for your printer, and then click Printing Preferences. 3. Make selections on the driver tabs, and then click OK to save your selections. Note: For more information about Windows print driver options, click Help on the print driver tab to view the online Help.
  • Page 45 Epson AcuLaser M1400 Series User’s Guide Printing Options for Windows Operating System Driver Tab Printing Options ❏ Windows XP, Windows XP x Favorites Paper/Output tab 64bit, Windows Server 2003, ❏ Duplex Windows Server 2003 x ❏ Copies 64bit, Windows Vista, ❏...
  • Page 46 To select print settings for a particular job, change the driver settings before sending the job to the printer. 1. With the document open in your application, click File, and then click Print. 2. Select Epson AcuLaser M1400 from Printer. 3. Select the desired printing options from the menus and drop-down lists that are displayed. Note: ®...
  • Page 47 Epson AcuLaser M1400 Series User’s Guide Printing options for Mac OS X Item Printing Options ❏ Copies ❏ Collated ❏ Pages ❏ Paper Size ❏ Orientation ❏ Layout Pages per Sheet ❏ Layout Direction ❏ Border ❏ Two-Sided ❏ Reverse page orientation ❏...

  • Page 48: Printing Custom Size Paper

    Epson AcuLaser M1400 Series User’s Guide Item Printing Options ❏ Printer Features 1. Detailed Settings ❏ Image Quality ❏ Image Rotation (180deg) ❏ Toner Saving Mode ❏ 2. Color Balance ❏ Low Density (K) ❏ Medium Density (K) ❏ High Density (K) ❏...
  • Page 49 Epson AcuLaser M1400 Series User’s Guide 1. Click start — Printers and Faxes. 2. Right-click the icon for your printer, and then select Properties. 3. Select the Configuration tab. 4. Click Custom Paper Size. 5. Select the custom setup you want to define from Details.
  • Page 50 Epson AcuLaser M1400 Series User’s Guide 5. Select the appropriate paper type from Paper Type. 6. Click the Layout tab. 7. From Output Size, select the custom size you defined. If you select the custom size from Paper Size in step 4, select Same as Paper Size.

  • Page 51: Checking Status Of Print Data

    Epson AcuLaser M1400 Series User’s Guide Checking Status of Print Data Checking Status (Windows Only) You can check the printer status with Status Monitor. Double-click the Status Monitor printer icon on the taskbar at the bottom right of the screen. The Printer Selection window appears, which displays the printer name, printer connection ports, and printer status.

  • Page 52: Printer Settings

    The Printer Setting Utility The following procedure uses Windows XP as an example. 1. Click start — All Programs — EPSON — EPSON AL-M1400 — Printer Setting Utility. Note: The window to select a printer appears in this step, when multiple print drivers are installed on your computer.
  • Page 53 Epson AcuLaser M1400 Series User’s Guide Note: The window to select a printer appears in this step, when multiple print drivers are installed on your computer. In this case, click the name of the desired printer listed in Printer Name.

  • Page 54: Chapter 6 Using The Operator Panel

    Epson AcuLaser M1400 Series User’s Guide Chapter 6 Using the Operator Panel Resetting to Factory Defaults After executing Initialize NVM and rebooting the printer, all the menu parameters or data are reset to their factory default values. 1. Turn off the printer.

  • Page 55: Light Sequences

    Epson AcuLaser M1400 Series User’s Guide Fast Blink Slow Blink Ready — Light Sequences The following table shows the light status. Printer Status Error Ready — Ready The toner is low. See Also: “Replacing the Toner Cartridge” on page 82 —...
  • Page 56 Epson AcuLaser M1400 Series User’s Guide Printer Status Error Ready The printer is near the end of its service life (10% remains). Printing is possible until the printer reaches the end of its service life. No paper is loaded. Load paper, and then press the button on the operator panel.
  • Page 57 Turn off the printer, and then on. A fatal error occurred. The printer has reached the end of its service life. Turn off the printer, and then on. Contact the Epson local representative office or an authorised dealer if this error occurs repeatedly.

  • Page 58: Chapter 7 Troubleshooting

    Epson AcuLaser M1400 Series User’s Guide Chapter 7 Troubleshooting Clearing Jams Careful selection of appropriate print media and proper loading allow you to avoid most jams. See Also: ❏ “About Print Media” on page 24 ❏ “Supported Print Media” on page 27 Note: Before buying large quantities of any print media, it is recommended that you try a sample first.

  • Page 59: Identifying The Location Of Paper Jams

    Do not attempt to remove a paper jammed deeply inside the product, particularly a paper wrapped around a Fusing Unit or a heat roller. Otherwise, it may cause injuries or burns. Switch off the product promptly and contact your local Epson representative. Important: Do not attempt to clear any jams using tools or instruments.

  • Page 60: Clearing Paper Jams From The Front Of The Printer

    Epson AcuLaser M1400 Series User’s Guide Center Output Tray Transfer Belt Levers Rear Cover Front Cover Multipurpose Feeder (MPF) Clearing Paper Jams From the Front of the Printer Note: To resolve the error displayed on the operator panel, you must clear all print media from the print media path.

  • Page 61: Clearing Paper Jams From The Back Of The Printer

    Epson AcuLaser M1400 Series User’s Guide 3. Replace the paper cover in the printer. 4. To restore the printer, press the button on the operator panel according to the instructions of the Printer Status window. Important: Do not use excessive force on the paper cover. Doing so could damage it or the inside of the printer.
  • Page 62 Epson AcuLaser M1400 Series User’s Guide 1. Push the rear cover handle and open the rear cover. 2. Lift up the levers. 3. Remove any paper jammed from the back of the printer. Troubleshooting...
  • Page 63 Epson AcuLaser M1400 Series User’s Guide 4. Lower the levers to their original position. 5. Close the rear cover. If the error is not resolved, there may be a piece of paper remaining inside the printer. Use the following procedure to clear the jam.

  • Page 64: Clearing Paper Jams From The Center Output Tray

    Epson AcuLaser M1400 Series User’s Guide Clearing Paper Jams From the Center Output Tray Important: ❏ To prevent electric shock, always turn off the printer and disconnect the power cord from the grounded outlet before performing maintenance. ❏ To avoid burns, do not clear paper jams immediately after printing. The fusing unit becomes extremely hot during use.
  • Page 65 Epson AcuLaser M1400 Series User’s Guide 3. Remove any paper jammed from the back of the printer. If no paper is found in the paper path, then remove any paper jammed out of the center output tray. 4. Lower the levers to their original position.

  • Page 66: Jam Problems

    If the print media is damp, turn over the print media. If the problem continues, use print media that is not damp. Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. Troubleshooting...

  • Page 67: Basic Printer Problems

    Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. Basic Printer Problems Some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the followings: ❏...

  • Page 68: Printing Problems

    Epson AcuLaser M1400 Series User’s Guide Printing Problems Problem Action Printer stops during print job. Check if the message appears on the Printer Status window. If the “Cooling Down Wait for a few minutes” message appears, the printer is cooling down because the printer temperature is too high.

  • Page 69: Troubleshooting

    Epson AcuLaser M1400 Series User’s Guide Problem Action Print media misfeeds or multiple feeds Ensure that the print media you are using meets the specifications for your printer. occur. See Also: “Usable Print Media” on page 27 Fan the print media before loading it.

  • Page 70: Print Quality Problems

    Epson AcuLaser M1400 Series User’s Guide Print Quality Problems Note: In this section, some procedures use the Printer Setting Utility or the Status Monitor. See Also: ❏ “Printer Setting Utility (Windows Only)” on page 16 ❏ “Status Monitor (Windows Only)” on page 17...

  • Page 71: Toner Smears Or Print Comes Off/Stain On Back Side

    Toner Saving Mode check box is not selected. Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. Toner Smears or Print Comes Off/Stain on Back Side Troubleshooting...

  • Page 72: Random Spots/Blurred Images

    2. Adjust the fixing temperature by turning up the value for your printing media. 3. Click Apply New Settings button. Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. Random Spots/Blurred Images Problem Action The printed result has random spots or Ensure that the toner cartridge is installed correctly.

  • Page 73: The Entire Output Is Blank

    Epson local representative office or an authorised dealer. The Entire Output Is Blank If this trouble happens, contact the Epson local representative office or an authorised dealer. Streaks Appear on the Output If this trouble happens, contact the Epson local representative office or an authorised dealer.

  • Page 74: Mottle

    If you use non-recommended print media, use the print media recommended for the printer. Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. Ghosting Troubleshooting...

  • Page 75: Fog

    Problem Action The printed result is foggy. When the whole is printed light, contact the Epson local representative office or an authorised dealer. When the printed page is partly light, start Clean Developer. 1. Launch the Printer Setting Utility, and click Clean Developer on the Diagnosis tab.

  • Page 76: Bead-Carry-Out (Bco)

    Epson AcuLaser M1400 Series User’s Guide Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. Bead-Carry-Out (BCO) Problem Action Bead-Carry-Out (BCO) is happening. If the printer is installed in a high altitude location, set the altitude of the location.

  • Page 77: Wrinkled/Stained Paper

    1. Launch the Printer Setting Utility, and click Clean Developer on the Diagnosis tab. 2. Click the Start button. Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. Wrinkled/Stained Paper Troubleshooting...

  • Page 78: The Top Margin Is Incorrect

    If the problem continues, use a different size envelope. Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. The Top Margin Is Incorrect Problem Action The top margin is incorrect.

  • Page 79: Protrudent/Bumpy Paper

    Epson AcuLaser M1400 Series User’s Guide Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. Protrudent/Bumpy Paper Problem Action Printed surface got protrudent/bumpy. Clean up the fusing unit.

  • Page 80: Contacting Service

    You need to know the model of your printer and serial number. See the label on the rear cover of your printer. Getting Help Epson provides several automatic diagnostic tools to help you produce and maintain print quality. Operator Panel Lights The operator panel provides you with information and troubleshooting help. When an error or warning condition occurs, the operator panel LEDs inform you of the problem.

  • Page 81: The Printer Setting Utility (For Windows)

    The Printer Setting Utility (for Windows) The following procedure uses Windows XP as an example. 1. Click start — All Programs — EPSON — EPSON AL-M1400 — Printer Setting Utility. Note: The window to select a printer appears in this step, when multiple print drivers are installed on your computer.

  • Page 82: Chapter 8 Maintenance

    Replacing the Toner Cartridge Epson toner cartridges are available only through Epson. It is recommended that you use an Epson toner cartridge for your printer. Epson does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Epson.

  • Page 83: Overview

    This warning appears only when Epson toner cartridge is used (Non-Genuine Mode is set to off at the Printer Setting Utility). When a high capacity toner cartridge is set, the remaining page yield is approx. 400 pages.

  • Page 84: Removing The Toner Cartridge

    Epson AcuLaser M1400 Series User’s Guide Removing the Toner Cartridge 1. Open the front cover. 2. Open the toner access cover. 3. Spread a few sheets of paper on the floor or table where the removed toner cartridge is placed.
  • Page 85 Epson AcuLaser M1400 Series User’s Guide 4. Turn the toner cartridge counterclockwise to unlock. 5. Pull the toner cartridge out. Important: ❏ Do not touch the shutter of the used toner cartridge. ❏ Always pull the toner cartridge out slowly so you do not spill any toner.

  • Page 86: Installing A Toner Cartridge

    Epson AcuLaser M1400 Series User’s Guide Installing a Toner Cartridge 1. Unpack a new toner cartridge and shake it five times to distribute the toner evenly. Note: Handle the toner cartridge carefully to avoid spilling of the toner. 2. Adjust the toner cartridge to the cartridge holder, and then turn it clockwise to align to the lock mark.

  • Page 87: Ordering Supplies

    Epson AcuLaser M1400 Series User’s Guide 3. Close the toner access cover until it clicks. 4. Close the front cover. 5. Pack the removed toner cartridge in the box in which the installed toner cartridge was packed 6. Take care not to contact with the spilled toner and remove the sheets of paper spread under the removed toner cartridge.

  • Page 88: Consumables

    Epson AcuLaser M1400 Series User’s Guide Consumables Important: Use of consumables not recommended by Epson can impair machine quality and performance. Use only consumables recommended by Epson. Product Name Product Code HIGH CAPACITY TONER CARTRIDGE 0650 STANDARD CAPACITY TONER CARTRIDGE...

  • Page 89: Managing The Printer

    Checking Printer Status with Status Monitor (Windows Only) Status Monitor is a tool that is installed with your Epson print driver. It automatically checks the printer status when you send a print job. Status Monitor can check the remaining amount of the toner cartridge.

  • Page 90: Conserving Supplies

    Epson AcuLaser M1400 Series User’s Guide Conserving Supplies You can change several settings in your print driver to conserve toner and paper. Supply Setting Function Toner cartridge This check box allows the users to select a print mode that uses...

  • Page 91: Moving The Printer

    Epson AcuLaser M1400 Series User’s Guide Moving the Printer Note: The rear side of this printer is heavier than the front. Take note of this difference in weight when moving the printer. 1. Turn off the printer. 2. Disconnect the power cord and the USB cable.
  • Page 92 Epson AcuLaser M1400 Series User’s Guide 3. Remove any paper in the center output tray if there is. Close the output tray extension. 4. Remove the paper cover. 5. Remove any paper in the multipurpose feeder (MPF). Keep the paper wrapped and away from humidity and dirt.
  • Page 93 Epson AcuLaser M1400 Series User’s Guide 6. Slide the slide bar and the length guide backward until each of them stops. 7. Close the front cover. 8. Lift the printer and move it gently. Note: If the printer is to be moved over a long distance, the toner cartridge should be removed to prevent toner from spilling and the printer should be packed inside a box.

  • Page 94: Appendix A Where To Get Help

    If Epson support for your area is not listed below, contact the dealer where you purchased your product. Epson support will be able to help you much more quickly if you give them the following information: ❏ Product serial number (The serial number label is usually on the back of the product.)

  • Page 95: Help For Users In Latin America

    Dial: (888) 377-6611, 6 am to 6 pm, Pacific Time, Monday through Friday. Support hours and days are subject to change without notice. Before you call, make sure you have your Unit ID number, which is included with the Epson Preferred Protection Plan information that came with your printer. You’ll also need your printer serial number and proof of purchase.

  • Page 96: Help For Users In Europe

    Epson AcuLaser M1400 Series User’s Guide Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web (http://www.epson.com.tw) Information on product specifications, drivers for download, and products enquiry are available.

  • Page 97: Help For Users In Australia

    1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900, Taiwan Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information: Your Dealer Don’t forget that your dealer can often help identify and resolve problems.

  • Page 98: Help For Users In Singapore

    User’s Guide Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 99: Help For Users In Vietnam

    Epson AcuLaser M1400 Series User’s Guide World Wide Web (http://www.epson.co.th) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available. Epson Hotline (Phone: (66)2685-9899) Our Hotline team can help you with the following over the phone: ❏...
  • Page 100 Epson AcuLaser M1400 Series User’s Guide (62) 21-572 4357 Epson Service Center Jakarta Mangga Dua Mall 3rd floor No 3A/B Jl. Arteri Mangga Dua, Jakarta Phone/Fax: (62) 21-62301104 Bandung Lippo Center 8th floor Jl. Gatot Subroto No.2 Bandung Phone/Fax: (62) 22-7303766 Surabaya Hitech Mall lt IIB No.

  • Page 101: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏...

  • Page 102: Help For Users In India

    603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available. Epson India Head Office - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Regional Offices:...

  • Page 103: Help For Users In The Philippines

    For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...
  • Page 104 Epson AcuLaser M1400 Series User’s Guide ❏ Enquiries on repair service and warranty Where To Get Help...

  • Page 105: Index

    Epson AcuLaser M1400 Series User’s Guide Index Avoiding Jam...............58 Help Epson.................94 Basic Printer Problems............67 Button..................14 Installing Print Driver...............21 Installing a Toner Cartridge..........86 Canceling a Job..............42 from Computer..............42 from Operator Panel............42 Jam Problems...............66 Center Output Tray.............12 Clearing Jams...............58 Clearing Paper Jam From Back of the Printer..........61...
  • Page 106 Epson AcuLaser M1400 Series User’s Guide Operator Panel..............12 Ready LED................14 Operator Panel Lights...........54, 80 Rear Cover................13 Ordering Supplies..............88 Rear Cover Handle..............13 Output Tray Extension..........12, 40 Removing the Toner Cartridge.........84 Report Page................51 Resetting to Factory Defaults..........54 Paper Chute................13 Paper Cover................12 Paper Feed Roller..............13 Sending Print Job..............41...

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