Brother HL-5470DW User Manual page 141

Troubleshooting
For Jam Tray 2:
b
Use both hands to slowly pull out the jammed paper.
Note
Pulling the jammed paper downward allows you to remove the paper more easily.
c
Make sure that the paper is below the maximum paper mark (
the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the
guides are firmly in the slots.
d
Put the paper tray firmly back in the machine.
) in the paper tray. While pressing
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