Services Test Case - Symantec WISE PACKAGE STUDIO 8.0 - REFERENCE V1.0 Reference

Wise Package Studio Reference
To troubleshoot failures
To see the returned error, double-click an item and look in the Test Details field on the
Test Item Details dialog box.
If a search location does not exist or is not accessible, either open the package and
remove the search location, or work with your system administrator to make the
location accessible to the lowest privilege level on which you expect the installation to
run.
See also:
About Test Cases on page 164
Application Verification Tests

Services Test Case

Quality Assurance module only.
If Test Expert detects services in a package, the Services test case appears. This test
verifies that a service is installed and correctly registered with the computer's Services
Manager. It does not verify whether the service runs correctly.
This test is run automatically by Test Expert. It can be run only if the package being
tested is currently installed.
To run the test case
1. Select the Services test case in the left pane of Test Expert.
All services installed by the package are listed.
2. Mark the check boxes of the services to test.
3. Click Execute.
Test Expert examines the ServiceInstall table and then examines the services that
are registered with the computer's Services Manager. For each service in the
ServiceInstall table, the test item is marked Passed if the service is registered on
the computer; otherwise it is marked Failed.
When the tests are finished, the dialog box closes and the statuses are displayed in
the Status column.
4. Select the overall status of the test case in Status of Test Case.
To troubleshoot failures
Double-click the failed test case to see the returned error, which is listed in Test
Details.
If a services test item fails for an .MSI, open the package in Windows Installer Editor
and check the ServiceInstall table. Check to see what component the service is a part of,
and if the component has a condition that might have caused the component to not be
installed.
See also:
About Test Cases on page 164
Application Verification Tests
on page 180
on page 180
Test Expert
186