Muratec OFFICEBRIDGE EXPANSION KIT (OB450) User Manual page 185

Resolution
Alerts for new documents will not be displayed if "OB InfoMonitor" is not running. Launch
"OB InfoMonitor".
In the "OfficeBridge InfoMonitor" "OB Setting" dialog, enter the same address as OfficeBridge.
In the "OfficeBridge InfoMonitor" "User Settings" dialog, select the correct user.
In the "OfficeBridge InfoMonitor" "Alert Settings" dialog, set the correct alert type.
Right-click the "OfficeBridge InfoMonitor" task tray icon and confirm that "View as popup" is
checked.
Configure the virus scanner / security software to permit traffic on the port number used by
"OB InfoMonitor" (port 60000).
Configure the firewall to permit traffic on the port number used by "OfficeBridge InfoMonitor"
(port 60000).
Resolution
Downloading will not occur if "OfficeBridge Document Download Manager" is not running.
Launch "OB Document Download Manager".
In the "OB Document Download Manager" "OB Setting" dialog, enter the same address as
OfficeBridge.
In the "OfficeBridge Document Download Manager" "User settings" dialog, select the correct
user.
Create a download task in the "OfficeBridge Document Download Manager- console" dialog of
"OfficeBridge Document Download Manager".
Disable automatic deletion after downloading of a document that has been set on another
computer.
Trouble shooting
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