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Troubleshooting
Fine-Tuning the Signal
If you self-installed your satellite dish antenna, you may have already used Guided Setup to fi nd the dish-pointing
coordinates, acquire and fi ne-tune the signal and run a system test. If you need to run Guided Setup again,
select Settings from the Quick Menu, then select Guided Setup. Next, press SELECT on Satellite, then select
Repeat Satellite Setup.
Running the System Test
Th e System Test allows you to run a basic diagnostics check on your DIRECTV Receiver. If you are experiencing any
trouble with your receiver, run the system test. It will also allow you to get your access card and receiver ID numbers
or to initiate diagnostic procedures on your digital satellite receiver.
First make sure that:
4 All connections — jacks, cables, etc. — are in place correctly (see Chapter Two,
Getting Connected, for more information)
4 Th ere are batteries in the remote control, and they are working correctly
4 Th e access card is installed in the DIRECTV Receiver.
Follow these steps to run the diagnostics system test on your DIRECTV Receiver.
1) Turn on your TV and the DIRECTV Receiver.
2) Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver-controlling mode,
then press MENU to bring up the Quick Menu.
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Chapter 4
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