Logitech 915-000085 - Harmony 510 Advanced Universal Remote Control User Manual page 25

The TV doesn't turn on when starting an Activity, but using the Help button on
the remote fixes the issue.
• • Try increasing the Try increasing the
commands are sent too close together for different devices and need to be commands are sent too close together for different devices and need to be
spaced out more. spaced out more.
The TV doesn't go to the right input when starting Activities.
• • Using the Harmony Remote Software, check your Activity to ensure the Using the Harmony Remote Software, check your Activity to ensure the
Activity is set up to use the correct input your TV needs to be set on to get a Activity is set up to use the correct input your TV needs to be set on to get a
picture. Next, check that the inputs are in the correct order for the Harmony picture. Next, check that the inputs are in the correct order for the Harmony
510 to know how to cycle through each input. If you're still experiencing 510 to know how to cycle through each input. If you're still experiencing
trouble, try raising the Inter-Device and Input Delay trouble, try raising the
When pressing buttons in an Activity, the remote sends
the command twice.
• • Try lowering the repeats for the device that is receiving the command. Try lowering the repeats for the device that is receiving the command.
You can do this by using the troubleshoot option in the Harmony Remote You can do this by using the troubleshoot option in the Harmony Remote
Software. Software.
When you try to add a new TV to your account, you get a message informing you
that you haven't entered the correct model number.
• • The model number for most devices can be found on the front of the device. The model number for most devices can be found on the front of the device.
If it isn't there, it can be found on a label on the back or bottom of the If it isn't there, it can be found on a label on the back or bottom of the
device. The model number shouldn't be confused with the serial number or device. The model number shouldn't be confused with the serial number or
the model number of the device's remote control, as many different devices the model number of the device's remote control, as many different devices
by a manufacturer can share the same remote. by a manufacturer can share the same remote.
The On Demand command isn't on the Harmony One for
the Watch TV Activity.
• • You can map the command to any unused button on the Harmony 510 or You can map the command to any unused button on the Harmony 510 or
on the remote's screen. The command is likely in our database, but wasn't on the remote's screen. The command is likely in our database, but wasn't
mapped to the Activity. If we're missing the command, the Harmony 510 can mapped to the Activity. If we're missing the command, the Harmony 510 can
learn it from your original remote. For more information, see Teaching your learn it from your original remote. For more information, see
Harmony One new commands using your old remot Harmony One new commands using your old remote e .
The Harmony Remote software in unable to communicate with the Harmony 510.
• • Try disabling any Internet security software you might have including Try disabling any Internet security software you might have including
firewalls and anti-virus software. firewalls and anti-virus software.
Inter-Device Delay y for your television. Sometimes Inter-Device Dela for your television. Sometimes
Inter-Device and Input Delays s for your TV. for your TV.
Teaching your
.
25