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Tips & Troubleshooting
Wrong picture
The receiver and most VCRs let you toggle between pictures: one is the picture from the receiver and one is from the VCR. If
you don't see the picture you think you should be seeing, try using these buttons to toggle between the pictures:
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Press the TV/VCR button on the VCR remote or on the VCR's front panel.
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Press the ANTENNA button on the remote control.
Taking either of these actions lets you switch the source of the video signal from satellite to the off-air antenna or cable, and
vice versa.
Problems with the remote
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Maybe something is between the remote and the remote sensor.
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Maybe the remote is not in satellite mode. Press the DIRECTV button so the remote will control the satellite receiver.
•
Maybe the batteries in the remote are weak, dead or installed incorrectly. Try replacing batteries. (Note, if you remove the
batteries, you may have reprogram the remote to control other components.)
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Remove the batteries and hold the number 1 button for at least 60 seconds to drain the microprocessor inside the remote.
Release the button, replace the batteries, and (if necessary) reprogram the remote.
•
Remove all batteries for approximately 12 hours. Then replace batteries and (if necessary) reprogram the remote.
Blank screen
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Maybe the device (VCR, receiver, DVD, etc.) connected to the input jacks is not on.
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Try another channel, because there may just not be any programming on at that time.
Receiver will not turn on
•
Check to make sure it is plugged in.
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Check the wall receptacle (and extension cord, if applicable) to make sure it is "live" by plugging in something else.
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Maybe batteries in remote control are "dead."
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Maybe remote control is not aimed at remote sensor.
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The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by selecting
the Front Panel Lockout in the Parental Controls menu and choosing Unlock.
LED Light Flashes on front panel
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You have mail. Read the message by selecting Mailbox from the Main Menu and selecting the message. Flashing will stop.
Turns off while playing
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Schedule off function may have been activated.
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Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on again.
If this happens frequently, the voltage in your house may be abnormally high or low.
TV Turns on or changes channels unexpectedly
•
Scheduled Watch from the Timers menu may have been activated.
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