Cannot Install The Printer Driver - Canon PIXMA mini320 Series Manual

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Cannot Install the Printer Driver

Cause
If you were unable to proceed beyond the Printer
Connection screen, follow the procedure below to
reinstall the printer driver.
Unable to proceed
beyond the Printer
Connection screen.
(1) Click Cancel on the Printer Connection screen.
(2) Click Start Over on the Installation Failure
screen.
(3) Click Back on the screen that appears next.
(4) Click Exit on the PIXMA XXX screen (where
"XXX" is your printer's name), then remove the
CD-ROM.
(5) Turn the printer off.
(6) Restart your computer.
(7) Make sure you have no application software
running, including anti-virus software.
(8) Follow the procedure described in your setup
sheet to reinstall the printer driver.
Action
Cause
Installation does not start
automatically when the
Setup CD-ROM is
(1) Click Start then Computer.
inserted into your
In Windows XP, Click Start then My Computer.
computer's disc drive.
In Windows 2000, double-click the My Computer
icon on the desktop.
(2) Double-click the CD-ROM icon
displayed window.
Note
To use the Run command to start the setup program,
specify your disc drive and then the name of the setup
program, MSETUP4.EXE. The drive letter of the disc
drive depends on your computer.
Double-click the CD-ROM icon on your desktop to start
installation.
If the CD-ROM icon is not displayed, restart your
computer. If the icon is still not displayed, try different
disks and see if they are displayed. If other disks are
displayed, there is a problem with the Setup CD-ROM.
Contact your Canon service representative.
Installation procedure not
Follow the procedure described in your setup sheet for
followed correctly.
proper installation.
If the printer driver was not installed correctly, uninstall
the printer driver, restart your computer, and then reinstall
the printer driver. Refer to the PC Printing Guide on-
screen manual.
Note
If the installer was forced to be terminated due to a
Windows error, the system may be in an unstable
condition and you may not be able to install the printer
driver. Restart your computer before reinstalling.
Action
on the
Troubleshooting
39

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