Technical Support; Returning Merchandise For Service - TYAN TRINITY 450 Manual

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1.4 Technical Support

If a problem arises with your system, you should turn to your dealer for help first. Your system has most

likely been configured by them, and they should have the best idea of what hardware and software your

system contains. Hence, they should be of the most assistance. Furthermore, if you purchased your sys-

tem from a dealer near you, you can actually bring your system to them to have it serviced, instead of

attempting to do so yourself (which can have expensive consequences).

Help Resources:

1. See the FAQ and beep codes section of this manual.

2. See the Tyan website for FAQ, bulletins, driver updates, and other

information: http://www.tyan.com

3. Contact your dealer for help BEFORE calling Tyan.

4. Check the Tyan user group: alt.comp.periphs.mainboard.tyan

During the warranty period, contact your distributor or system vendor FIRST for any product problems.

This warranty only covers normal customer use and does not cover damages incurred during shipping or

failure due to the alteration, misuse, abuse, or improper maintenance of products.

NOTE: A receipt or copy of your invoice marked with the date of purchase is required before any

warranty service can be rendered. You may obtain service by calling the manufacturer for a

Return Merchandise Authorization (RMA) number. The RMA number should be prominently dis-

played on the outside of the shipping carton and the package should be mailed prepaid. Tyan will

pay to have the board shipped back to you.

Trinity 450 S2507S

Table of Contents

S2507s