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2
Check that you are using the correct media. Only use Super DLTtape media, we recommend
Super DLTtape II cartridges (see page 27).
3
Make sure that you have loaded the cartridge with the correct orientation (see "To load a
cartridge" on page 23).
4
Check for damage to your media (to the cartridge case, leader pin or cartridge teeth) and
discard it if it is damaged. See the cartridge care section of the User's Guide on the
HP StorageWorks Tape CD-ROM for more information about checking the leader pin and
cartridge teeth.
5
Use a new or known, good piece of media and see if it loads. If it does, the original cartridge
is faulty and should be discarded.
6
If you are confident that the cartridge is not damaged, check if another SDLT 600 drive will
accept the cartridge. If it does, the original drive may be faulty. Before calling customer service,
please check that the tape drive is responding and that it can be seen on the SCSI bus. Users
of most operating systems can use HP Library & Tape Tools to do this, see page 33.
44
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