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The server boots but does not recognize the tape drive
Possible reason
The power or SCSI cable is not connected
properly.
The SCSI bus is not terminated correctly.
The tape drive's SCSI ID address is not
unique.
The application does not recognize the tape drive
Possible reason
The application does not support the tape
drive.
Some applications require drivers to be
loaded.
The drive does not work
Possible reason
If the drive does not power up (all LEDs are
off), the power cable may not be connected
to the drive properly.
If the self-test fails (see "LEDs during self-test"
on page 41), there may be a hardware or
firmware failure.
40
Recommended action
Check that the cables to the tape drive are firmly
connected. Ensure that the SCSI cable is LVDS-
compliant and does not have any bent pins.
Replace, if necessary. (See the "ordering supplies"
topic on the HP StorageWorks Tape CD-ROM.)
Check that the SCSI bus is actively terminated. (Refer
also to the documentation for your SCSI controller
and any other SCSI devices you may have.)
Make sure that each device on the SCSI bus has a
unique ID.
We recommend that the tape drive is connected to a
dedicated host bus adapter. Do not attach the drive
to the same SCSI bus as your disk drive, or to a RAID
controller.
Recommended action
Use HP Library & Tape Tools to check that the drive
is installed properly. Refer to our World Wide Web
site (www.hp.com/go/connect) for details of
backup applications that support the
HP StorageWorks SDLT 600 tape drive. Load any
service packs as necessary.
Check that the correct SCSI and tape drive drivers
are installed. Consult the backup application's
installation notes for details.
Recommended action
Make sure that the power cable is firmly connected.
If it is, try another power connector. If the drive still
does not power up, call for assistance.
If there is a cartridge in the drive, remove it. Power
down the drive and power it up again. Try another
power connector. If the self-test still fails, call for
assistance.
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