HP A5272A - SureStore E Disk System SC10 Storage Enclosure Service Manual
HP A5272A - SureStore E Disk System SC10 Storage Enclosure Service Manual

HP A5272A - SureStore E Disk System SC10 Storage Enclosure Service Manual

User and service guide addendum
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HP SureStore E Carrier-Grade Disk
System SC10 Addendum
Edition 1
HP 9000 Networking
Customer Order Number: Z7536-90902
Manufacturing Part Number: Z7536-96002
E0800
© Copyright 2000 © Hewlett-Packard Company, All rights reserved

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Summary of Contents for HP A5272A - SureStore E Disk System SC10 Storage Enclosure

  • Page 1 HP SureStore E Carrier-Grade Disk System SC10 Addendum Edition 1 HP 9000 Networking Customer Order Number: Z7536-90902 Manufacturing Part Number: Z7536-96002 E0800 © Copyright 2000 © Hewlett-Packard Company, All rights reserved...
  • Page 3 Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard. This document contains proprietary information which is protected by copyright.
  • Page 4 Printing History The Printing History below identifies the edition of this manual and any updates that are included. Periodically, update packages are distributed which contain replacement pages to be merged into the manual, including an updated copy of this printing history page. Also, the update may contain write-in instructions.
  • Page 5 Electrostatic Discharge (ESD) Precautions When handling any electronic component or assembly, you must observe the following antistatic precautions to prevent damage. An ESD kit (HP P/N A3024-80004) is available (or supplied with Memory additions). This kit contains one wrist strap, one conductive sheet, and one anti-static foam pad.
  • Page 7: Table Of Contents

    Contents 1. Product Description Introduction ............10 General Description .
  • Page 8 Contents 6. Reference Introduction ............36 Product Models and Required Accessory Products .
  • Page 9: Product Description

    Product Description Chapter 1...
  • Page 10: Introduction

    Product Description Introduction Introduction This chapter contains the following information: • General Description • Other Required Documentation • Hardware/Software Requirement Chapter 1...
  • Page 11: General Description

    Redundant fans, power supplies, and BCCs can be removed and replaced without interrupting storage operations. Disks also can be replaced with the system on and with only the affected disks taken off-line. Hewlett-Packard technical support is optional for these procedures. Special electronics and HP-UX software enable remote monitoring and diagnostics.
  • Page 12: Hardware/Software Requirement

    • The disk system is supported on HP-UX 11.0 operating system or greater with IPR 9906 or greater. • The disk system is supported on the Hewlett-Packard L-Class carrier-grade Server: • The following Ultra2 PCI LVD SCSI adapters (HBAs) must be installed in the host: —...
  • Page 13: Installation (Hp-Qualified Personnel Only)

    Installation (HP-Qualified Personnel Only) Chapter 2...
  • Page 14: Introduction

    Installation (HP-Qualified Personnel Only) Introduction Introduction The following steps are required to install the disk system. This chapter describes the differences between the installation for the HP SureStore E Carrier-Grade Disk System SC10 and the standard HP SureStore E Disk System SC10.
  • Page 15 Installation (HP-Qualified Personnel Only) Introduction Step 6: Install BCCs See the HP SureStore E Disk System SC10 User and Service Guide. Step 7: Set DIP Switches See the HP SureStore E Disk System SC10 User and Service Guide. Step 8: Connect SCSI and Power Cables NOTE See the HP SureStore E Disk System SC10 User and Service Guide.
  • Page 16: Preparation

    Installation (HP-Qualified Personnel Only) Preparation Preparation Before installing the disk system, make sure: 1. Electrical wiring and breakers meet power needs. 2. The required support software is installed on the host. Electrical Requirements All electrical wiring to the service point (plug) must be sized to carry the following inrush and steady state currents: Table 2-1 Maximum Operating Current...
  • Page 17: Software Requirements

    Installation (HP-Qualified Personnel Only) Preparation Software Requirements Refer to the HP SureStore E Disk System SC10 User and Service Guide. NOTE For the latest software information, consult the internal web site http://essd/boi.hp.com/products/JBOD/A5272A. Chapter 2...
  • Page 18: Connect To Dc Power

    Installation (HP-Qualified Personnel Only) Connect To DC Power Connect To DC Power The HP SureStore E Carrier-Grade Disk System SC10 contains a NEBS-compatible direct current (DC) power supply, rather than the alternating current (AC) power supply furnished with the HP SureStore E Disk System SC10.
  • Page 19: Safety Grounding

    Installation (HP-Qualified Personnel Only) Connect To DC Power Safety Grounding The HP SureStore E Carrier-Grade Disk System SC10 must be connected to the central ground in the central office using a minimum 6 AWG (16mm ) wire with a suitable Listed/Certified terminal such as Thomas and Betts part number 256-30695-1225.
  • Page 20: Dc Power Cable

    Installation (HP-Qualified Personnel Only) Connect To DC Power DC Power Cable The DC Power Cable (Part Number 5065-0096) is a 10 ft. cable consisting of two parts, a power cable and alarm cable tied together with cable ties. Strain relief is provided by the clip-on cable connectors. One end of the cable has connectors for connecting to the disk server power supply.
  • Page 21: Connecting Dc Power To High-Availability Systems

    Installation (HP-Qualified Personnel Only) Connect To DC Power Table 2-2 Power Connector Pinouts Connector Description Color AWG / mm Pinout Ground 10 / 5.26 Green -48 VDC (A) 10 / 5.26 -48 VDC (B) 10 / 5.26 White RTN A 10 / 5.26 Black RTN B...
  • Page 22: Connecting Dc Power Cables

    Installation (HP-Qualified Personnel Only) Connect To DC Power Connecting DC Power Cables NOTE The DC power cable should be connected to two independent power sources. Refer to the connector diagram in Figure 2-2 on page 20 for proper power connections. CAUTION Verify polarity of the connections before connecting the power cable to the DC power supplies in the disk system.
  • Page 23: Completing Installation

    Installation (HP-Qualified Personnel Only) Connect To DC Power Completing Installation Complete the installation of the disk system as described in the HP SureStore E Disk System SC10 User and Service Guide. The remaining steps include: • Installing Disks • Turning on the Disk System •...
  • Page 24 Installation (HP-Qualified Personnel Only) Connect To DC Power Chapter 2...
  • Page 25: Configuration

    Configuration Chapter 3...
  • Page 26: Notice

    Configuration Notice Notice For configuration information, See the HP SureStore E Disk System SC10 User and Service Guide. The firmware will identify the disk system as A5272A. NOTE Chapter 3...
  • Page 27: Troubleshooting

    Troubleshooting Chapter 4...
  • Page 28: Notice

    Troubleshooting Notice Notice For troubleshooting information, See the HP SureStore E Disk System SC10 User and Service Guide. When using Support Tools Manager (STM) on the HP-UX host to display NOTE status and descriptive information about the disk system and its components, the software will recognize the disk system as A5272A.
  • Page 29: Removal And Replacement

    Removal and Replacement Chapter 5...
  • Page 30: Introduction

    Removal and Replacement Introduction Introduction This chapter describes how to remove and replace the DC power supplies. For detailed information regarding removal and replacement of Disk Modules, Bus Control Card (BCC), Fan, Disk System, Door, Top Cover, and Backplane/Mezzanine, refer to the HP SureStore E Disk System SC10 User and Service Guide.
  • Page 31: Removing And Replacing The Power Supply

    Removal and Replacement Removing and Replacing the Power Supply Removing and Replacing the Power Supply Replace a power supply as soon as possible when troubleshooting indicates a power supply failure (see “Isolating Causes” in chapter 4 of HP SureStore E Disk System SC10 User and Service Guide). When a power supply fails, the remaining power supply provides proper voltage to the disk system.
  • Page 32: Replacing The Power Supply

    Removal and Replacement Removing and Replacing the Power Supply Replacing the Power Supply 1. Disconnect the power and alarm cable connectors from the power supply. Figure 5-1 power and alarm cable connectors Chapter 5...
  • Page 33 Removal and Replacement Removing and Replacing the Power Supply 2. Loosen the screw from the power supply handle. Figure 5-2 Captive Screw on Power Supply Handle Captive Screw 3. Pull the handle down to disengage the power supply from the backplane.
  • Page 34 Removal and Replacement Removing and Replacing the Power Supply Figure 5-3 Power Supply Removal and Replacement 5. With the handle down, slide the replacement power supply into the empty slot. The power supply begins to engage the backplane with 3/8 inch (8mm) still exposed.
  • Page 35: Reference

    Reference Chapter 6...
  • Page 36: Introduction

    Reference Introduction Introduction This chapter contains the following information. • Product Models and Options • Replaceable Parts • Specifications • Regulatory Statements • Declaration of Conformity • Related Documents Chapter 6...
  • Page 37: Product Models And Required Accessory Products

    Reference Product Models and Required Accessory Products Product Models and Required Accessory Products One model of the disk system is available: • Z7536A field-racked (by HP-qualified service engineers) NOTE The minimum configuration requires four (4) disk drives and one bus control card Order the following parts to expand or reconfigure your original purchase:...
  • Page 38: Replaceable Parts

    Reference Replaceable Parts Replaceable Parts Table 6-2 lists the unique replacement and exchange parts for the HP SureStore E Carrier-Grade Disk System SC10. See the HP SureStore E Disk System SC10 User and Service Guide for a complete list of common replacement and exchange parts for the disk systems.
  • Page 39: Specifications

    Reference Specifications Specifications Dimensions The maximum dimensions of the disk system with the door and power supply handles closed are as follows: • Height: 15.0 cm (5.91 in.) • Width: 48.0 cm (18.90 in.) • Depth: 69.1 cm (27.20 in.) Weight A fully loaded disk system weighs approximately 49.5 kg (109 pounds).
  • Page 40: Dc Power Output

    • 2200 BTU/hr. Environment The following environmental specifications were type-tested under controlled conditions. Hewlett-Packard maintains an active program of auditing production products to make sure these specifications remain true when products are retested under the same conditions. However, the limits of these specifications do not represent the optimum for long, trouble-free operation and specifically are not recommended for maximum satisfaction.
  • Page 41: Acoustics

    Reference Specifications The environmental limits in a nonoperating state (shipping and storage) are wider: Temperature: -40º C to 70º C (-40º F to 158º F) Maximum gradient: 24º C per hour (43.2º F per hour) Relative humidity: 15% to 90% noncondensing Altitude: 4600 m (15,000 ft) Acoustics...
  • Page 42: Emc Compliance

    Reference EMC Compliance EMC Compliance Australia: AS/NZS 3548, Class A Canada: ICES-003, Class A China: CB9254-88 European Union: EN55022 Class A, EN50082-1 Japan: VCCI Class A Taiwan: CNS 13438, Class A US: 47 CFR Parts 2 & 15, Class A+ Chapter 6...
  • Page 43: Regulatory Statements

    The end user of this product should be aware that any changes or modifications made to this equipment without the approval of Hewlett-Packard could result in the product not meeting the Class A limits, in which case the FCC could void the user's authority to operate the equipment.
  • Page 44: International

    Reference Regulatory Statements International VCCI Statement (Japan Only) Spécification ATI Classe A (France seulement) DECLARATION D'INSTALLATION ET DE MISE EN EXPLOITATION d'un matériel de traitement de l'information (ATI), classé A en fonction des niveaux de perturbations radioélectriques émis, définis dans la norme européenne EN 55022 concernant la Compatibilité...
  • Page 45: Product Noise Declaration (Germany Only)

    Reference Regulatory Statements prévues au code des Postes et Télécommunications et celles indiquées dans la loi du 31 mai 1993 susvisée. Arrêté du 27 Mars 1993, publié au J.O. du 28 Mars - ATI Product Noise Declaration (Germany Only) Acoustic Noise Emissions LpA: 58 dB At bystander position per ISO 7779.
  • Page 46: Emc Labels

    Reference Regulatory Statements EMC Labels CE Mark FCC Statement Canadian EMC Statement Japanese VCCI Statement Safety Safety Certification UL 1950, 2nd Edition CSA 22.2 No. 950-93 IEC 950, 1991 +A1, A2, A3, A4 EMOKO-TUE (74) DK203 TUV EN60950 1992, A1, A2, A3, A4, A11 SS-EN 60950 &...
  • Page 47: Declaration Of Conformity

    1) The Product was tested in a typical configuration with HP 9000 Class A Server Product A5182A - Model A180. Roseville, August 2, 2000 European Contact: Your local Hewlett-Packard Sales/Service Office or Hewlett-Packard GmbH, Department HQ-TRE, Herrenberger Straße 130, D-71034 Böblingen, Germany (FAX: + 49-7031-143143)
  • Page 48: Product Web Site

    Reference Product Web Site Product Web Site This guide is available in Adobe® Acrobat® format on the HP Customer Care web site for enterprise storage (http://www.hp.com/essd/). The complete URL is http://www.hp.com/essd/hass/A5272A_documentation.htm Chapter 6...
  • Page 49: Related Documents

    Reference Related Documents Related Documents The following manuals explain how to use the system software interfaces to the SureStore E Disk System SC10: • EMS Hardware Monitors User’s Guide, available at http://www.docs.hp.com/hpux/systems/ • Online Diagnostics (for HP 9000): Support Tools Manager Overview, available at http://www.docs.hp.com/hpux/systems/ •...
  • Page 50 Reference Related Documents Chapter 6...

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